Bold Moving and Storage Review

Moving your household yourself may seem like a good idea to cut costs, but handling the entire move alone can produce disastrous results. Unless you’re a trained mover, you risk injuring yourself, breaking treasured family heirlooms or getting into an accident while driving the moving truck. Each of these situations is likely to negate any savings. Enlisting the help of qualified professionals like those who work at Bold Moving and Storage is likely the smartest bet for your wallet, back and peace of mind.

We included Bold Moving and Storage in our Best Long-Distance Moving Companies Guide because the company features some of the most customizable moving services and offers easy booking. The company helps customers get their belongings from point A to B safely and with as little stress as possible.

Pros
  • Customizable, full-service moving solution
  • Exemplary customer service
  • Transparent pricing

Cons
  • Service radius limited to East Coast
  • Cumbersome online quote process

Bold Moving and Storage Relocation Services

Bold Moving and Storage offers three levels of full-service moving solutions that customers can tailor to their needs. The Bold Standard package includes up to 30 days free storage and typical services like packing, transporting belongings to the new location and disassembling furniture. Bold Premium adds custom crating and white glove delivery to the Standard package. Bold Luxury includes everything in the Premium package plus unpacking, cleaning services and box removal from your property.

Bold Moving and Storage assists customers with any moving job, from local to long distance moves and corporate relocations. The services you can choose from include:

  • Packing and unpacking: Select items or the entire home or office get packed with care and placed into labeled boxes. The movers unbox and place belongings in the new location.
  • Storage: Secure storage is useful for items you’re not ready to keep at the new location. Free for 30 days, you can store belongings for any length of time in a climate-controlled facility that’s under 24-hour video surveillance.
  • Cleaning: Bold Moving and Storage professionally cleans all or part of the former home’s interior per your request.
  • Auto transport: Bold Moving and Storage provides car shipping services to move any vehicle safely and securely.

Bold Moving and Storage 3-Phase Moving Process

Bold Moving and Storage uses a three-phased approach to ensure that each move goes off without a hitch. A Bold representative guides the entire moving process. Here’s a look at what customers can expect at each phase:

Bold Moving and Storage
3-Phase Relocation Process
Phase 1
Planning
Phase 2
Packing and Loading
Phase 3
Delivery
  • Take inventory of the items to be moved.
  • Select any add-on services like packing, storage, cleaning or vehicle shipping.
  • Speak with a representative about relocation details.
  • Get a free quote.
  • Put down a deposit to lock in moving dates.
  • Dispatch calls the day before the move with a 2-3 hour window for movers to arrive.
  • Moving crew disassembles furniture, wraps and pads it for protection and loads all belongings onto the truck.
  • Speak with a representative about relocation details.
  • If the packing service is purchased, the crew packs all your items into boxes.
  • Half the remaining balance is due.
  • Dispatch calls to confirm the delivery window.
  • The remaining balance is due in the form of a postal money order or check when the truck arrives.
  • Crew unloads, unwraps, positions and reassembles furniture.
  • The crew puts boxes in the correct rooms.
  • If you opted for unpacking service, the crew unboxes and puts items away.

Bold Moving and Storage Costs

The cost of Bold Moving and Storage services differs for each relocation project. Sample quotes aren’t possible with the many variables involved, based on time of year, transport miles, services and equipment required. The average long-distance move typically costs at least $1,200 on up to several thousand dollars, and BMS has a Meet It or Beat It Price Policy promising to beat the lowest quote you get from a reputable mover by $500. Competing quotes must be from moving companies and not moving brokers.

How to Buy Bold Moving and Storage Services

To hire Bold Moving and Storage for an upcoming move, customers can request a quote online or call the company. The BMS online quote form asks for your name, contact information, move date, starting location, ending location and the number of bedrooms in the current home. Once completed, you’ll see an inventory form where you can enter details about the items you want to be moved and whether you require packing, storage, cleaning or vehicle transport services. A Bold Moving and Storage representative will follow up shortly after you submit the quote form to collect more information and provide an estimate.

You don’t need to complete the inventory to get a call with a quote from Bold Moving and Storage. We found the inventory form to be cumbersome and a bit confusing, so, it may be easier to fill out that section while speaking with a company representative.

Bold Moving and Storage Complaints

Although online reviews for Bold Moving and Storage are limited, what exists is overwhelmingly positive. Satisfied customers praised Bold Moving and Storage for making the moving process relatively stressless with a courteous crew, safe handling of belongings and a fair price. The company is a ConsumerAffairs-accredited brand, where it receives a 4.9 out of 5-star rating with numerous verified customer reviews.

Bold Moving and Storage Q&A

  • What sets Bold Storage and Moving apart from other moving companies?
    Bold Moving and Storage emphasizes integrity and promises superior customer service, transparent pricing, safe passage of customer belongings and the smoothest moving process possible. The company also offers services to suit a broad spectrum of relocations needs.

  • Does Bold Moving and Storage offer nationwide moves?
    Bold Moving and Storage is a relatively small business with a reach limited to the East Coast. The company website guarantees the most efficient and timely moves for clients in Virginia, Maryland and Washington, D.C. areas. Bold Moving services is not available in the following states: VA, NC, MD, DE, DC, PA, NJ, WV, SC, GA, FL, CO, WA, CT, MA, RI, AK, HI and PR.

  • What is Bold Moving and Storage’s full-service package?
    Bold’s full service moving package takes care of every detail of relocating for the customer. The company says this package is ideal for busy professionals who don’t have much spare time. Bold Moving and Storage packs all belongings, cleans the home you’re moving from and handles all storage and unpacking.

  • Can Bold Moving and Storage store items I’m not ready to place into my new home?
    Bold Moving and Storage offers up to 30 days of free storage with moving packages. Confirm the details when you receive a quote for your relocation project. You can store items longer for a fee.

  • Do I need to provide packing materials to Bold Moving and Storage?
    Bold Moving and Storage provides all of the packing materials needed to protect customer belongings during transport properly.

Conclusion

Bold Moving and Storage offers fully customized services so customers can move to a new home on their terms with no worries. The company sets high goals for customer satisfaction, and the movers treat each relocation as carefully if they were moving their homes or offices. Bold Moving and Storage customers are generally delighted with the level of personalized service and the safe transport of possessions.

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