Harmony Home Warranty Review
Harmony Home Warranty is a New York-based home warranty company founded in 2013. The company provides warranties for major appliances and home systems. Clients include homeowners as well as buyers, sellers and realtors. Some homebuyers request a home warranty as a condition of the sale.
Harmony Home Warranty covers most major home systems and appliances not covered by homeowners insurance or manufacturers’ warranties. The company works with a network of contracted service providers who will come to your home to conduct an assessment and repair. Harmony Home Warranty replaces covered elements that are unrepairable.
We featured Harmony Home Warranty as our Great Add-on pick in our guide to the best home warranties.
Pros
- Easy sign-up
- Request service 24 hours a day, 7 days a week
- Free month of service
Cons
- Coverage can be confusing due to excluded parts
What Does Harmony Home Warranty Cover?
Harmony Home Warranty offers two different plans depending on what elements you need to be covered. You can also add additional items for a fee. The plans include repair or replacement of specific mechanical components and parts for each of the elements listed in the table.
Elements must be in good working order and regularly maintained to be eligible for coverage. Be sure to check the contract for specifics on how each appliance or system is included in the plan.
| Inclusions | Basic Plan $499/year | Total Plan $599/year |
|---|---|---|
| Air conditioning system | No | Yes |
| Heating system (2 units) | No | Yes |
| Refrigerator | No | Yes |
| Washer & dryer | No | Yes |
| Plumbing system & stoppage | Yes | Yes |
| Water heater | Yes | Yes |
| Whirlpool bath | Yes | Yes |
| Electrical system | Yes | Yes |
| Oven | Yes | Yes |
| Cooktop / Range | Yes | Yes |
| Permanent sump pump | Yes | Yes |
| Built-in microwave | Yes | Yes |
| Garbage disposal | Yes | Yes |
| Trash compactor | Yes | Yes |
| Ductwork | Yes | Yes |
| Garage door opener | Yes | Yes |
| Ceiling exhaust fans | Yes | Yes |
You can also add on additional coverage for elements like a pool/spa, roof leak, central vacuum, septic system and more.
Harmony Home Warranty Cost
Harmony Home Warranty has two annual plans: Basic and Total. The Basic plan is $499 per year, and the Total plan is $599 per year. The company offers various discounts and deals, such as $100 off or a free month of service. Be sure to check the website for current deals.
In addition to the cost of the warranty, Harmony charges a $75 service fee any time you call a service technician to come to your home. You may also have to pay an additional fee to expedite services if you need emergency repairs.
How to Buy a Harmony Home Warranty
To sign up for a plan, you can visit the company’s website or call their toll-free number, and a representative will enroll you. Your coverage begins 30 days after you join and pay for your plan, and lasts for one year after that starting date.
How to Use a Harmony Home Warranty
Requesting service for covered appliances or home systems only requires a phone call. Call Harmony Home Warranty’s toll-free number anytime 24/7 to request service. The representative will contact a service contractor within two to four days. The contractor then gets in touch with you to set up a time to come to your home.
If the work done on an appliance or home system fails, you can call to request another service contractor at no cost within 90 days for parts or 30 days for labor. Keep in mind that you must use a contracted service provider ordered through Harmony Home Warranty. The company does not reimburse fees incurred by using other service providers.
According to the Federal Trade Commission, you should keep a record of conversations and dealings with a home warranty company and any technicians involved. Having these details on hand is helpful in the rare event of a dispute.
Harmony Home Warranty Complaints
Harmony Home Warranty is a relatively new company and does not have many online reviews. However, it does have an A+ rating with the Better Business Bureau and a score of 8.1 out of 10 from Top10HomeWarrantyReviews. TheTop10Sites reviews website gives Harmony Home Warranty a 9.2 out of 10 due to its top-rated technicians and free trial.
Harmony Home Warranty Q&A
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If I have homeowners insurance, do I also need a Harmony Home Warranty?
Homeowners insurance and home warranties cover different things. Homeowners insurance pays for items damaged in situations like fires, wind and natural disasters. By contrast, a home warranty repairs household appliances and systems that fail as a result of regular use.
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How do I renew my Harmony Home Warranty plan?
You can renew your plan each year, though the price may change. You can also opt for a multi-year contract with Harmony Home Warranty to lock in your annual fee.
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Do I need a home inspection to get a Harmony Home Warranty plan?
You don’t need a home inspection to qualify for a home warranty, but it may be a good idea. Harmony Home Warranties cover appliances that are properly maintained and in good working order at the time of your contract initiation. This condition is determined in retrospect by the technician on a service call. If the technician says you did not keep the item in good working order or did not maintain it properly, they can deny service.
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Does a Harmony Home Warranty cover older appliances and systems?
The age of the appliance or system does not matter. Harmony covers all eligible elements as long as they are properly maintained.
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Can I cancel my Harmony Home Warranty plan?
Yes, you can cancel your plan at any time. If you cancel within the first 30 days of your contract, you’ll receive a full refund of contract fees less any service costs covered by Harmony. If you cancel after 30 days, the refund is prorated less a $50 administrative fee and service costs.
Conclusion
A Harmony Home Warranty can give you peace of mind. Be sure to read the contract carefully to determine whether your systems and appliances will be covered as expected. Harmony Home Warranty can help homeowners manage the cost of major repairs.