New Frontier Van Lines Review

Based out of South Florida, New Frontier Van Lines got its start in September of 2017. It is a licensed interstate moving broker, meaning they do not transport your items themselves but coordinate and arrange for the transportation of your household goods by a Federal Motor Carrier Safety Administration (FMCSA) authorized-carrier. From moving your family to relocating your business, New Frontier Van Lines offers several different types of moving services for a variety of moves. It doesn’t matter if you’re moving locally or across the country, they’ll safely pack, load and transport your belongings. New Frontier offers moving services for:

  • Households
  • Military
  • Commercial
  • Long distance
  • Car shipping

New Frontier Van Lines stands out by offering moving resources like a moving tips page and a moving checklist page outlining things to make sure you’ve taken care of one month to 24 hours before your move. It also includes a blog page on their website with helpful up-to-date information about moving. Read more in-depth about the best long distance movers, including New Frontier Van Lines, on our guide.

Pros
  • New Frontier shares helpful information like moving tips and checklists on their regularly updated blog
  • All deposits are fully refundable upon request as long as your move is canceled at least 72 hours before pick up date
  • A free quote is easily attainable online
Cons

New Frontier Van Lines Household Moves

Making sure all of your possessions, especially the fragile, expensive and irreplaceable items are safe during your move, is one of the biggest concerns when moving your household items. New Frontier employees are trained in how to safely pack, load and transport all types of personal belongings. By law, moving companies can’t move certain items considered unstable. These include things that are flammable, corrosive or explosive. Movers used by New Frontier have a lot of experience moving larger household items and know which items not to take. Some of the most common items New Frontier carriers come across to move include but aren’t limited to:

Household Item Can It Be Moved?
Piano Yes
Appliances Yes
Couches Yes
Antiques Yes
Propane and Gas Grills No
Paint Cans No
Art Yes
Fragile China Yes
Waterbeds Yes
Aerosals No

New Frontier Van Lines Long Distance Moves

The logistic details that come with moving long distance add to the stress of moving. New Frontier is experienced with taking that stress off of you by making sure your belongings arrive at your new address safely. Once there, they won’t be unloaded until a predetermined time that you worked out with your moving agent.

New Frontier Van Lines Logo

New Frontier Van Lines Logo

New Frontier also helps you transport your car if you’re moving a long distance and don’t want to put the added mileage on it. If you’re interested in this service, ask your moving agent about their pacing services.

New Frontier Van Lines Military Moves

New Frontier understands the differences between a military move and any other type of household move. They know how to work with the time constraints of being reassigned to another location and can move you and your family on or off the military base. If you’ve been reassigned to another military base or location, make sure to let your moving agent know the details of your assignment and they will make sure your belongings are packed, loaded and moved safely and on time.

New Frontier Van Lines Commercial Moves

New Frontier knows the importance of getting your business moved quickly to minimize the loss of revenue that occurs during a relocation. They’re experienced with dealing with the multiple vendors that are associated with moving a business and will help you square away the logistical details that come with coordinating those vendors.

If you’re relocating your business, be sure to give your moving agent special instructions about handling things like delicate furniture and computer systems.

New Frontier Van Lines Moving Cost

New Frontier calculates the cost of your move like most moving brokers – based on how many cubic feet of belongings you have. Movers must have a tariff that allows for cubic feet charges and any estimate based on cubic feet is a binding estimate. New Frontier also lists additional charges such as packing, crating, shuttling fee and bulky article charges for oversized items.

If you have questions about the final estimate be sure to get them cleared up so you can compare an accurate estimate with the others you get. Make sure all fees are listed.

New Frontier Van Lines Ratings and Reviews

moving boxes

Former clients have good things to say about New Frontier overall. The majority of reviews mention how easy the process was from start to finish. Multiple clients spoke about how well New Frontier was able to accommodate last minute changes due to unforeseen circumstance with landlords and business relocations. The few complaints we found were about receiving belongings late during long distance moves.

  • Better Business Bureau – Not BBB Accredited but has a 96 percent overall customer satisfaction rating

  • Google Reviews – 3.9 stars out of 5 stars with 62 consumer reviews

  • My Moving Reviews – 4 out of 5 stars with 33 consumer reviews

  • ConsumerAffairs – 5 out of 5 stars based on 39 consumer reviews

Getting a quote from New Frontier Van Lines

Get a free quote from New Frontier by visiting their website and filling out a short information form. You’ll need to list your current location and the location you’re moving to, the move date (month and year) and your basic contact information. If you have any additional comments or special instructions, list them in the comments section of the form.

New Frontier Van Lines Q&A

  • What’s the difference between a mover and a moving broker?
    A moving broker arranges for the transportation of your belongings by hiring carries to provide the actual truck and transportation services. A broker is not responsible for your items and is not authorized to transport them. Brokers are required to use FMCSA certified movers.

  • When is the best time to move?
    Like most moving companies, New Frontier says the busiest time for them is the summer months (May-September). Rates will be competitive during this time.

  • Are there any items that you can’t move?
    According to New Frontier, all licensed movers won’t move hazardous or combustible items like gas or propane tanks, paint and aerosols. The temperature of moving trucks can cause these items to explode or ignite.

  • When can you expect your shipment to be delivered?
    Your truck driver will contact you 24-72 hours before your scheduled delivery date. The moving company assigned to your move by New Frontier will give you a customer service contact person to act as your point of contact. Long distance moves don’t come with an exact delivery date so you will be provided with a date range.

  • Are your belongings insured?
    Under Federal law, moving companies providing interstate moves must offer you two types of liability coverage or valuation coverage. These two types are Full-Value Protection and Released Value.

Conclusion

New Frontier Van Lines rates high on the major review sites. Their blog offers plenty of tips on planning, packing and moving and it’s updated once or twice a month with fresh content. To learn more about New Frontier Van Lines, call 888-233-4196 or check out their online order form for a free quote.

New Frontier Van Lines Customer Reviews

Quick, careful and courteous! - 5/5 stars

Submitted on 05/02/2018 by Amalia a.

Quick, careful and courteous! These are the guys you want to move you! I just started a new job, zero time and had only a couple days to get into my new place. They packed my entire house and move me in less time than estimated! AWESOME!!! GRATEFUL!!!! Highly recommend. Dont call anyone else.

Very friendly - 5/5 stars

Submitted on 05/02/2018 by Alida A.

Let me just get to the point. Prompt, attentive, knowledgeable, friendly, willing, able and enjoyable. All this through a not-so-easy (heavy) and delicate process. I used them twice in one month and I would use them again in a heartbeat!

They are excellent! - 5/5 stars

Submitted on 05/02/2018 by Alexandra l.

Last minute residential move. They were prompt, professional, courteous, and friendly. They were careful with my stuff and didnt sweat it when I had them shift items from one room to another. Best of all they knocked out with 3 guys what other companies said required 4-5 guys and hundreds more to do in a day. Thanks guys!

Very helping people - 5/5 stars

Submitted on 04/30/2018 by James C.

Some moving companies make it seem like you have to use their service, or you’re never going to get to where you need to be. I didn’t want a company that was going to force me to do anything, and they made it abundantly obvious that they were in the business of helping people.

They were very professional and courteous - 5/5 stars

Submitted on 04/30/2018 by Thomas P.

We were moving a one bedroom apartment, and these guys did a great job. They were in and out in about an hour and 45 minutes, under the 2 hour estimate. They were very professional and courteous.

Great company! - 5/5 stars

Submitted on 04/30/2018 by James N.

Great company! I needed a large refrigerator moved across town on short notice and with no dings or scratches. The owner promptly returned my call, quoted a reasonable price and worked me into the schedule. His guys were on time, professional and fast. Highly recommend.

5 stars - 5/5 stars

Submitted on 04/30/2018 by Elliot H.

New Frontier Van Lines are above 5 stars. Moved several times. Very professional fast and efficient so if you need movers look no further call New Frontier Van Lines. They take the stress out of moving

Excellent! - 5/5 stars

Submitted on 04/28/2018 by Ada A.

Excellent! As in the best movers I’ve ever seen in action, thoughtful, friendly, fast, efficient and thorough. We will recommend the company New Frontier Van Lines to all our clients and friends. We will also put you on our “Resources” list on my company website. Definitely a 5 star service and a fantastic experience. Will work with you again in the future.

5 star service - 5/5 stars

Submitted on 04/28/2018 by Marta J.

The moving crew was on time and made moving easy. I now know why my sister referred this crew and company. They were professional, courteous and worked hard. 5-star service and a fantastic experience. Humble, polite, such wonderful people! They really did a good job. I am very satisfied with their work. Thank you so much, guys! Ill use them again in the future.

Recommend them to everyone. - 5/5 stars

Submitted on 04/26/2018 by Denise T.

I used these guys today for the first part of our move. They showed up early, and were very fast. They did an excellent job. fast and clean no damage at all! We are very happy with their service! Will definitely use them again.

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