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Orion Metal Exchange

4.9 Stars (71 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: April 24, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Orion Metal Exchange is a full-service precious metals dealer. What we like about Orion is its competitive pricing, in-house IRA department, website with real-time precious metals pricing, and offer incentives to provide reimbursement for precious metal storage, insurance and custodial fees.

Orion Metal Exchange Logo

Editorial Breakdown

Customer Care 4.7 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.9 Stars

Bottom Line

Orion Metals Exchange is an affordable precious metals dealer that provides a variety of services, including an easy-to-set-up IRA account.

71 Orion Metal Exchange Reviews

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5 Stars

April 04 2022 4:24PM

Excellent experience! I had decided, based on my research and circumstances, that I simply wished to purchase gold to hold myself. Worked with Jacob via phone to determine best gold product for my intended use.

I found that he was patient, very knowledgeable about the various options, and willing to answer any question. I initially had some idea which type of product I was interested in, but decided on a different product based on my conversations with Jacob and his suggestions.

Once decision was made, it was very easy to plan the product purchase upfront via phone with Jacob so that I know exactly what I would be getting and the pricing -- this was very important to me since some other sellers wanting funds transferred first with product selection and pricing occurring after they had the funds.

Orion also posts pricing on their website to make things very transparent and allowing you to compare with that on other websites. Jacob held the price until I could arrange funds transfer even though price had risen before funds transfer was completed.

I received the gold within a week, despite being told by other sellers I had talked to that Orion would be slow to deliver. Unless you want a product that Orion doesn't have (and you may want to discuss options with Orion), I believe you cannot go wrong purchasing from them.

Bob B.
New Smyrna Beach, FL
5 Stars

March 31 2022 8:32PM

A fantastic organization! Great customer support from beginning to end. Jacob B. took the time to thoroughly explain transitioning from TSP to a Self-Directed IRA. Questions I asked were answered clearly and detailed enough to make my precious metals purchase in confidence.

I believe Jacob had my interest at heart and recommended specific precious metals with that in mind. In summation, no nonsense, straight talk and integrity. I would recommend Orion Metal Exchange unreservedly!

Fripp Island, SC
5 Stars

March 11 2022 10:39PM

Mike B. Dallas, TX. My wife and I are both retired. We have been invested in the stock market for many years in both good times and bad. With the ”election” of Joe Biden we decided it was time to exit the stock market due to possible steep downside risk under his “leadership”.

We cashed out and sat on the sidelines while we evaluated options. After “kicking the tires” we decided that precious metals made the most sense for us. We contacted 6 of the well known precious metals dealers, but were disappointed with the results.

We asked simple questions like “how do you price your products (such as spot price plus what percentage”)? The most common response was “we’ll discuss that after you send us the money to fund your account." Not exactly the answer we were seeking!

After this frustrating experience, we found ORION METAL EXCHANGE and things were very different in a positive way. Prices were clearly posted on their website and we got straight concise answers to our questions. We have since opened 3 IRA accounts and a brokerage account with Orion.

Dealing with Jason ** and Griselda ** in opening these accounts was a pleasant experience as they are both true professionals. We highly recommend ORION, Jason and Griselda.

Mike B.
Frisco, TX
5 Stars

January 13 2022 9:57PM

As a financial/business consultant with a Business Book of the Year award I strongly advise others to get with Orion and consider financial safety, since the dollar is becoming questionable and inflation was over 7% last month, which is the highest in over 40 years.

I researched Orion, first and they are head and shoulders above the rest in my opinion... Yes: I made a wise decision.

Kenneth B.
Orlando, FL
5 Stars

January 11 2022 5:19PM

Very happy I chose Orion! They are professional and get things done quickly. They helped me rollover my 401K and everyone I spoke to was attentive and informative. I do not typically leave reviews, but they are worthy of 5 stars.

Sara H.
Youngstown, OH
5 Stars

December 02 2021 6:43PM

Orion Metal Exchange highly recommend. The representatives are beyond reliable and helpful. It was my first time buying precious metals and I couldn’t be more confident with my decision. Thank you Orion Metal Exchange.

Jacob M.
West LA, CA
5 Stars

November 18 2021 9:29PM

I couldn’t express how thankful I was to find Orion Metal Exchange, one like no other. Highly recommend. The representatives are beyond helpful. I couldn’t feel more comfortable working with any other company but Orion Metal Exchange.

Davis C.
West LA, CA
5 Stars

November 02 2021 8:18PM

I called Orion because I was interested in rolling over my IRA. The service I received was worthy of 5 stars. They made this process go by quickly and seamlessly, while managing to always keep me informed. Everyone I spoke to was friendly and knowledgeable.

Maxwell V.
75001, TX
5 Stars

November 02 2021 7:59PM

Orion is the best in the industry. Look no further if you’re looking to invest your money in metals. They are reliable and efficient. From start to finish, the employees at Orion went above and beyond to make me feel comfortable and confident in my purchase. Thank you Orion!

Henry J.
Los Angeles, CA
5 Stars

October 29 2021 5:49AM

My experience with Orion Metal Exchange was one like no other. Highly recommend. Have to say they are a reliable source for up-to-date on silver, platinum, and gold trends and markets. The representatives are beyond helpful. I had never bought precious metals before.

Kennedy S.
Beverly Hills, CA