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Orion Metal Exchange

4.9 Stars (71 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: April 24, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Orion Metal Exchange is a full-service precious metals dealer. What we like about Orion is its competitive pricing, in-house IRA department, website with real-time precious metals pricing, and offer incentives to provide reimbursement for precious metal storage, insurance and custodial fees.

Orion Metal Exchange Logo

Editorial Breakdown

Customer Care 4.7 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.9 Stars

Bottom Line

Orion Metals Exchange is an affordable precious metals dealer that provides a variety of services, including an easy-to-set-up IRA account.

71 Orion Metal Exchange Reviews

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5 Stars

May 16 2021 8:25PM

From the first phone call to the actual transfer of funds we have been nothing but impressed. Excellent customer service made our decision the right one for us. Quick email responses and always available when we have had questions. Thank you looking forward to our continued relationship.

Colette K.
Clackamas, OR
5 Stars

May 15 2021 8:35PM

Excellent service. Fast response time and friendly employees. Highly recommend for all precious metals purchases. I have been dealing with Orion for 5 years now. Remarkably different from the other dealers I have dealt with in the past. What are you waiting for?

Christopher D.
Newtown Square, PA
4 Stars

April 28 2021 7:35PM

Orion Metal Exchange made the process easy. The only reason they don't get 5 stars from me is because the ridiculously high fees charged for the metals.

About 1/3rd of my money went to fees and over-pricing the gold, silver and titanium coins I purchased, which is common in this line of business. Very friendly folks though and I knew what I was getting into when I called them.

Guy R.
Orion Metal Exchange
Guy, you received the lowest price/best value in the industry for the products purchased. Please let us know how you've concluded that 1/3rd of your money went to our company fees, or that we charged ridiculously high fees for your precious metals. These statements are simply incorrect and we want to help you properly understand the values/redeemable premiums in the products you hold. Please call to discuss. We are here to help you.
5 Stars

April 28 2021 6:46PM

I decided I'd prefer to have my IRA funded with precious metals but had no idea about how to do this. The staff at Orion was very kind, patient and helpful. They explained everything to me. The process was so simple with their help and guidance. I would highly recommend them.

Barbara B.
Sherman Oaks, CA
5 Stars

April 27 2021 11:02PM

Orion made the process of investing in precious metals easy and smooth! I was helped by Michael, and he made sure I was comfortable and taken care of every step of the way.

I'm not one to leave reviews, but the service I received was worthy of 5 stars. I highly recommend them and look forward to doing more business with them in the future. Seriously, they are the best in the industry!

Lee H.
Palm Springs, CA
5 Stars

April 20 2021 10:23PM

From a NIGHTMARE to AWESOME DEAL, I started with a different company rolling my 401K into Gold & Silver IRA and the other company after 3 or 4 days finally did the deal that I quickly backed out of when the prices they were selling me Gold & Silver seemed really high.

I was pretty upset. Slept on it and prayed for guidance as this was all new to me and soon called Orion. From this point on it was all Awesome. The nightmare was over. They sold me the same Gold coin for $200+ per 1/4oz less.

And much the same story with most of my silver coming in well under like 35% + ... I would have never guessed from one dealer to another the gap could be that huge!! The people here at Orion were so quick and helpful.

I was relaxed and now that it's done I can sit back and see what happens. Jacob was great to work with and I look forward to see one of the Coins he pointed out how it does. The other two will likely move with the markets.

For the most part I guess anyway the transaction here could not have been better and being new I enjoyed the fact no one ever made me feel out of placed and answered every question with detail... Thank God for guiding me and Thank Orion for being honest and great to work with...

Gary H.
Jericho, VT
5 Stars

April 13 2021 9:33PM

I am a first time metal investor and wanted to make sure I chose the best company. I did my research, and am happy to say I found Orion Metal Exchange.

They made sure I was comfortable throughout the entire process. They are sensible and very on top of things. I would recommend Orion to anyone who wants dependable service.

A.J M.
Phoenix, AZ
5 Stars

April 13 2021 9:12PM

Reliable and very attentive. The service I received was unbeatable. Everyone who helped me was extremely informed and seem well versed in the precious metals industry. Thank you Orion for guiding me through my investment journey.

Joey K.
San Diego, CA
5 Stars

April 10 2021 12:22AM

After doing research on many precious metals IRAs available I decided Orion was for me. The Team of professionals made me feel comfortable with the process of switching from my local bank IRA to their self directed IRA. I am very happy with my decision. Thank you Michael, Griselda and Jacob!

Vincenza M.
Parish, NY
4 Stars

April 08 2021 12:16AM

A lot of phone conversations to someone to explain what needs to be done to make this transfer happen but the end result is satisfying and I look forward to having a positive gain. Waiting to get my first report on my investment.

William K.
Salem, NY