Red Rock Secured

4.65 Stars (26 Reviews)

Updated: July 10, 2024

Red Rock Secured is a Gold IRA provider that places an emphasis on protecting the client’s investment. Representatives at the company guide investors through securing precious metals like gold and silver for their retirement portfolio. Red Rock Secured offers a range of investments and options for storing gold bars and coins.

Red Rock Secured Logo

Editorial Breakdown

Customer Care

4.4 Stars

Price

4.5 Stars

Reliability

4.5 Stars

Ease of Purchase

4.5 Stars

Overall Rating

4.7 Stars

Bottom Line

Red Rock Secured is a Gold IRA provider that offers gold, silver and other investment tools. Red Rock Secured focuses on protecting customer investments.

Red Rock Secured Review

Please Note: As of May 15, 2023 The SEC filled a complaint against Red Rock Secured

Red Rock Secured has been in business in California since 2009. The company helps clients securely diversify their retirement plans and investments. Red Rock’s Gold IRAs help stabilize its clients’ portfolios during turbulent market trends. The precious metals broker is a member of the National Ethics Association.

Red Rock Secured logo
4.7 Stars

American Hartford Gold

American Hartford Gold logo
4.6 Stars

Great Ongoing Promotions

Lowest price guarantee and no buy-back fees

Up to $15,000 in FREE silver on qualified accounts

Patriot Gold Group

Patriot Gold Group logo
4.8 Stars

Great Personalized Service

Serving families and individual investors

High level of client education

Red Rock Secured caters to each individual’s specific income and growth objectives. The company provides the latest investment options with value-oriented strategies. Red Rock offers physical gold and silver, real estate investments, private placements, debt vehicles and access to the pre-IPO marketplace.

Pros

  • Hold investments in secure storage or anywhere you choose
  • Wide variety of gold, silver and other investment options
  • Thrift Savings Plans (TSP) available
  • Ongoing research into cutting-edge technology

Cons

  • No fee information published on website

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.


How to Buy Gold from Red Rock Secured

Buying precious metals from Red Rock Secured starts with a no-pressure conversation with a representative. The company oversees setting up your Gold IRA or other types of investments, but you remain in control at all times.

  1. Free one-on-one consultation. Speak to a representative to learn about precious metals investing. You receive enough information to determine if investing in gold and silver is right for you. This is not a sales call.
  2. Transfer assets. You choose an IRA custodian to oversee your retirement savings account. Most retirement investors choose to create a Gold IRA rollover. The representative establishes a tax-free and penalty-free transfer from your bank.
  3. Convert investments. Choose the precious metals for your investment. Red Rock Secured takes care of converting your transferred assets into gold and silver coins or bars.
  4. Ship your precious metal. Red Rock Secured transports your investment to a secure storage facility insured by Lloyd’s of London. You may choose a different facility if you prefer.
American Hartford Gold logo
4.6 Stars

American Hartford Gold

  • Lowest price guarantee and no buy-back fees
  • Up to $15,000 in FREE silver on qualified accounts

Gold IRA Metals Storage and Home Delivery

Many Red Rock Secured clients arrange to have their gold stored at an insured high-security facility. These buildings are designed specifically for precious metals storage. You receive documentation to verify ownership of each piece of metal purchased. You can visit the depository at any time to see your gold and silver.

Red Rock also offers a Home Delivery IRA. You need to set up a self-directed IRA within a limited liability corporation (LLC). A representative will help you decide if a Home Deliver IRA is an optimal plan for your goals. A representative will help you get the investment set up properly.

GoldSilver
Canadian Maple Leaf coinsAmerica the Beautiful coins
American Buffalo coinsSilver rounds
Gold bars and Valcambi CombiBarsAmerican Philharmonic coins
Commemorative gold coinsSilver bars and Valcambi CombiBars
Red Rock Secured Precious Metals

Red Rock Secured Gold IRA Costs

Red Rock Security does not post fees on its website and states most clients qualify to pay no fees for life. The minimum investment is $1,500. Red Rock is a wholesaler and passes on cost savings to clients.

All Gold IRAs come with custodial and storage fees. These costs vary depending on the company you choose for these services. Annual storage costs typically run from $125 to $300.

How to Start Investing with Red Rock Secured

Call the company to speak to a Red Rock Secured representative. You can discuss setting up a Gold IRA or other precious metals investment account with one of these experienced professionals. The company serves all levels of investors. If you are a novice, you will learn all you need to know from Red Rock Secured.

Red Rock Secured Complaints

We found no complaints about Red Rock Secured on reliable review sites. The Better Business Bureau gives the company an A+ score. Customer reviews on the BBB site rate Red Rock Secured with a perfect 5 stars.

Red Rock gets a 4.7 out of 5 stars on Trustpilot. ConsumerAffairs readers and the Business Consumer Alliance both rate the company with 5 out of 5 stars.

Please Note: As of May 15, 2023 The SEC filled a complaint against Red Rock Secured

American Hartford Gold

American Hartford Gold logo
4.6 Stars

Great Ongoing Promotions

Lowest price guarantee and no buy-back fees

Up to $15,000 in FREE silver on qualified accounts

Patriot Gold Group

Patriot Gold Group logo
4.8 Stars

Great Personalized Service

Serving families and individual investors

High level of client education

Goldco

Goldco logo
4.8 Stars

Great Retailer

A+ rating from the Better Business Bureau

Over experience in Precious Metals IRAs

FAQ

Are the account representatives at Red Rock Secured investment advisors?

Red Rock representatives are not investment or financial advisors. However, these experienced individuals will educate you about investing in precious metals. Many Red Rock customers know nothing about these investments when they first get in touch with an agent. Reviews repeatedly said the representatives patiently explain the process and answer questions.

Does Red Rock Secured have a gold buyback program?

Yes. Red Rock Secured has a no-questions-asked precious metals buyback program. If you need to sell your gold or silver quickly, the company will buy the investment and charge you no fees.

Does Red Rock Secured offer any other types of investments?

You can buy just about any type of gold or silver from Red Rock Secured. The company offers some other nontraditional investments, such as real estate and debt vehicles. Speak to a representative to learn the specifics about the latest investment opportunities.

Can I ship gold I buy from Red Rock Secured to a P.O. Box?

Yes, you can have your order shipped to your P.O. Box, but a signature is required to pick up the package. All Red Rock Secured orders require a signature, no matter where delivered across all 50 states.

What is Red Rock Secured’s return policy?

You have seven calendar days to cancel your order after your first transaction is confirmed. All other orders are final after confirmation. These policies are in effect unless laws in your state of residence have different requirements.

Conclusion

Red Rock Secured has a solid reputation for educating and assisting all gold investors, regardless of experience level. The company is one of the few we’ve found to offer in-home storage for a Gold IRA. Red Rock Secured provides gold, silver and a range of rare investment opportunities to create a high level of portfolio diversity.

26 Red Rock Secured Reviews

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5 Stars

April 19 2022 6:18PM

Going through an unexpected life change has been difficult; however, the people I've worked with at Red Rock Secured have made my financial transition a true highlight. The customer service I've received from each person in the process has been second to none.

While always remaining professional, each interaction has been personable and has me looking forward to the next.

Alicia K.
Grand Rapids, MI
5 Stars

April 16 2022 7:08PM

They were willing to answer all my questions and concerns. As a first timer I was able to see their patience and generousity with their time. They were interested in doing business with me and establish trust and confidence and I responded in kind. I highly recommend them.

Jorge A.
Hawthorne, CA
5 Stars

April 13 2022 8:54PM

I have peace of mind knowing Red Rock Secured will be there when I need them. I appreciate the associates there. I have spoken to 5 different people there. They are all very polite and helpful and no question is to small or unimportant.

I would recommend Red Rock Secured to anyone looking for good investment vehicles that involve precious medals.

Mark A.
Las Vegas, NV
5 Stars

April 13 2022 8:47PM

I’m at so glad I chose Red Rock to diversify my portfolio! From day one they have been top notch to work with and treat me like family! Very professional and everyone who works at Red Rock, is top of their game! The transaction was smooth as silk and Ashley is nothing less than the BEST!!

Preston M.
Monroe, NC
5 Stars

March 18 2022 9:46PM

This was my first experience with Red Rock, opening a precious metals IRA. The employees that I worked with were knowledgeable, helpful and friendly. They followed through and delivered on everything they promised (a rarity in today's markets).

Steve B.
Aurora, CO
5 Stars

March 09 2022 11:35PM

Received exceptional guidance and expertise for our IRA rollover into silver coins. No heavy sales and supportive back office. Highly recommend. If you’re looking for diversifying your assets don’t hesitate to reach out to this company.

Mary M.
Tiburon, CA
5 Stars

March 06 2022 1:19PM

I just opened my Red Rock Secured account. The process was seamless for me. I easily transferred funds from an existing IRA account to my new physical precious metals account. The Red Rock process avoided any fears of mounds of paperwork and doing this transfer properly.

It was quick and easy with the assistance of Red Rock personnel on the phone. I was kept apprised of each step in the process right up to my metals being secured in a vault.

PETER S.
Plano, TX
5 Stars

March 04 2022 4:41PM

Have never worked with a more knowledgeable group and the account execs are outstanding. Learned many new things about the buying process and best approaches. They are very detail oriented and responsive to questions and get back promptly if additional research is required.

Ellis A.
MANASSAS, VA
5 Stars

November 10 2021 6:02AM

I had never invested my money buying precious metals before, but was very satisfied with my agent at Red Rock.

Josh ** was very patient with me, listened to my concerns, and encouraged me in my decisions to invest my money to protect my IRA by buying precious metals, without pressure and gave me advice on diversifying my purchase which has resulted in increasing the value of my investment within two weeks of purchase. Thanks Josh and Red Rock Secured. I'm glad I went with your company.

Larry B.
Aberdeen, WA
5 Stars

November 10 2021 12:15AM

As a newbie to precious metals I was uncertain ground in my knowledge, but I was aided tremendously by Josh ** who guided me step by step in the whole process and answered all of my questions. Many thanks to Josh and Red Rock for making this a very transparent process.

Also thanks to Tracy at equity trust for all of her help. Looking forward to future purchases. If you are looking for a way to secure some or all of your finances, this may be a good option for you.

Mike C.
BRAIDWOOD, IL
5 Stars

November 07 2021 8:26PM

Personalized service for a first time gold and silver buyer. I was not sure what to expect and I felt very confident with all the folks at Red Rock Security. Phone calls thru out the process even after I had my purchase in hand. I can highly recommend.

Sharon B.
Palm Coast, FL
5 Stars

November 02 2021 5:09PM

Red Rock provided thorough and prompt service. My questions were addressed, leaving no doubt about the competence of the company. The staff were all congenial and seemed eager to provide me with everything I needed to do business with them.

Ronald J.
San Antonio, TX
5 Stars

September 26 2021 9:33PM

Many thanks to Red Rock Secured and the two wonderful reps who guided us through the purchase process of precious metals. From start to finish, their advice and knowledge enabled us to protect our investment from inflation by purchasing silver. We highly recommend Red Rock Secured!

Nancy S.
Ave Maria, FL
5 Stars

September 21 2021 6:25PM

I needed an investment company to help with transferring my 401 K. to an IRA. I decided to go with Red Rock Secure. They walked me thru the whole process. They are very knowledgeable and answered all my questions.

I felt secure dealing with them. They made all the arrangements for me. Everyone I dealt with was so helpful.

Christine R.
PRESCOTT, AZ
5 Stars

March 29 2021 6:13PM

This is an updated review for RRS. They have been in contact with me and provided me with information that I did not have previously and I am satisfied with their communications on my precious metals that I purchased through them.

Beth F.
Alamosa, CO
5 Stars

December 10 2020 5:56PM

Would recommend to anyone investing in gold to protect their investments. Very nervous with what is going on with the economy and even more nervous now that a Democrat will be in the office.

Was comfortable working with Red Rock Secured from the first phone call. Everything went smoothly. They answered all my questions.

Shamus B.
Huntington, NY
12
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