SoClean Inc. has designed a positive airway pressure (PAP) machine cleaner that doesn’t require disassembly or water. The device disinfects sleep equipment in just over two hours. According to the manufacturer, it disinfects 99.9% of germs and bacteria on sleep equipment.
The SoClean deep cleans the entire CPAP machine without the need for disassembly and offers customers a 30-day money-back guarantee.
Those who use a CPAP every night know it’s essential to keep the machine clean. The SoClean machine sanitizes all CPAP parts with ozone technology instead of water or chemicals. We chose SoClean as one of the best CPAP cleaners because the device is so convenient and easy to use.
SoClean is a global leader in automated sleep equipment maintenance. In its most recent rankings of the fastest-growing technology companies in North America, Deloitte listed SoClean at number 39. The company is based in New Hampshire. You can buy its products on its website and at CVS locations across the United States.
Pros
Requires no water
Use without taking CPAP machine apart
30-day risk-free trial
Two-year warranty
Cons
Some CPAP models require purchasing an adapter
Filter and check valve need replacement every six months
SoClean’s Latest CPAP Cleaner Design
A SoClean CPAP cleaner sanitizes your CPAP machine in a seven-minute cycle and a two-hour resting period. It uses the same waterless ozone technology many hospitals use, which stops mold, mildew or germs from growing. The device destroys 99.9% of germs and bacteria, according to the manufacturer.
SoClean’s latest design, the SoClean 2, includes these features:
Smaller footprint and a left or right hose insertion port, so it’s not a hassle to use next to your bed
Easy-to-read front display and indicator lights that show the current time, the daily disinfecting start time, the status of the cycle and messages
Top three adaptors needed to work with various sleep machines
SoClean Automatic Cleaning Cycle
Source: SleepDirect, SoClean 2
SoClean automates the cleaning process for your CPAP machine. You set the start time and run time for the cleaning cycle. As long as electricity is running to the device and your equipment is in place, your CPAP gets a daily deep cleaning automatically. You can clean your machine at any time using the manual mode.
Clean your CPAP mask, hose and reservoir with SoClean Neutralizing Pre-Wash before connecting it to the SoClean device for the first time. You can also use the Neutralizing Pre-Wash for regular cleaning.
The cleaning cycle has two phases, as indicated by indicator lights on the display. A red light indicates the machine is dispensing ozone. A yellow light means the ozone is working to disinfect the machine and dissipating. A green light indicates the cycle is complete. Every six months, the device will display a reminder to replace the check valve and cartridge filter. You can purchase these parts and other accessories on the SoClean website, over the phone or at an authorized reseller.
The manufacturer’s price for SoClean 2 is $348, but we found rebates and deals online. Consider Sleep Direct, which sells the SoClean 2 with a lowest-price guarantee. You can also buy directly from SoClean, which is offering an instant $50 rebate and free shipping. SoClean also offers financing through the company Bread, so you can pay monthly over three, six or 12 months, with interest as low as 0%.
SoClean provides your first check valve and filter cartridge in the box. These parts must be replaced every six months and cost $30 together.
SoClean’s Risk-free Trial
If you decide your SoClean CPAP cleaner is not right for you within 30 days of the purchase date, contact customer service. A representative will issue you a return authorization number and a prepaid shipping label to send the unit back. SoClean issues your refund once it receives back the equipment.
Where to Buy SoClean CPAP Cleaners
You can buy a SoClean CPAP cleaner from authorized retailers (online or in-store) or on the company’s website. SoClean includes three adapters in the box. Be sure your CPAP machine is compatible with the SoClean device before you make your purchase.
SoClean Complaints
SoClean customers leaving reviews on Trustpilot give the company an average of four out of five stars. The majority of the most recent reviews give SoClean a five-star rating. Amazon reviews rate SoClean 4.3 out of 5 stars, and Sleep Direct customers, 4.9 out of 5 stars.
Some consumers complained about the smell of ozone after using a SoClean CPAP cleaner. Our research shows that running the cleaner in the morning and then letting it sit all day effectively dispels the ozone smell. SoClean recommends letting the CPAP sit unused for two hours after cleaning to get rid of any odors.
The Better Business Bureau gives SoClean a B rating. Some customers made complaints that SoClean did not clearly communicate that some CPAP brands require an adapter, but the company now provides plenty of information on its website. SoClean representatives answered every complaint we read on the BBB site.
SoClean CPAP Cleaner FAQ
Does insurance cover SoClean CPAP cleaners?
While most insurances help cover the cost of a CPAP machine, Medicare, Medicare Supplement plans or other medical insurance do not pay for CPAP cleaners. This policy could change in the future.
Can I pay for a SoClean CPAP cleaner with my HSA?
Yes, you can use a health savings account or flexible spending account (FSA) to pay for a SoClean CPAP Cleaner.
Can I return a SoClean CPAP Cleaner if I don’t like using it?
Call SoClean customer service if you are not satisfied with your cleaner. Representatives are available Monday through Friday from 8:30 a.m. to 5 p.m. EST.
Are all CPAP machines compatible with a SoClean device?
Almost all CPAP machines work with a SoClean CPAP Cleaner. Some devices by ResMed, Philips Respironics and a few other manufacturers require an adapter. SoClean provides an online list of compatible CPAP machines and those requiring an adapter.
Will a SoClean sanitizer void the warranty on my CPAP machine?
SoClean is one of the most innovative companies in the CPAP cleaner space. In addition to including a generous 30-day return policy and a two-year warranty, SoClean makes sanitizing PAP equipment much more manageable. Unlike many CPAP cleaners, SoClean requires no disassembly of your equipment for daily use.
Conclusion
SoClean is one of the most innovative companies in the CPAP cleaner space. In addition to including a generous 30-day return policy and a two-year warranty, SoClean makes sanitizing PAP equipment much more manageable. Unlike many CPAP cleaners, SoClean requires no disassembly of your equipment for daily use.
We purchased the SoClean 2 a couple of years back when my husband got his first CPAP machine. I thought it was a great way to keep it clean for him. A couple of months ago his ResMed 10 CPAP machine started making a lot of noise.
He called for support and was told his ResMed 10 CPAP machine would not be covered under warranty because he used the SoClean 2 product to clean it. He was told this machine was known to damage the seals in the CPAP machine.
Since he hasn’t had his CPAP long enough, he does not qualify for another one via insurance so we had to pay out of pocket to replace his CPAP machine. Save yourself the trouble and money and skip the SoClean.
J C.
St Cloud, FL
February 03 2023 9:00PM
This company is a money grab. I previously (early 2022 purchased 2 filters for $30. I recently looked for the best offer and they only have one which is 1 filter total cost $39. I was confused by their advertisement as it read SoClean 2 Filters. I assumed this was 2 filters.
After multiple attempts to address this issue I received non satisfactory responses. So Clean made no attempt to appease me or keep me as a customer. I since found an independent provider that offers 2 filters for $29.95. Good bye So Clean. Your customer service is abysmal.
Joseph S.
Tampa, FL
October 24 2022 7:05PM
SoClean is not approved or recommended by the FDA, AMA or the manufacturers of CPAP machines, no Ozone or UV light cleaners are approved or recommended, ozone can be hazardous and could cause respiratory irritation...don't use them.
John H.
Charlotte, NC
October 14 2022 3:19PM
We were told to absolutely stop using SoClean after finding mold in it. And yes, we did everything right including once a week cleaning in vinegar as suggested. Filters were changed as suggested also. Their customer support was of zero help.
Lynn M.
Torrington, WY
September 22 2022 1:22PM
Do NOT waste your money on a SoClean, they aren't so clean after all. Mold was growing inside the hose that attahes to the CPAP machine.
No amount of clean would have found it, (We were accused of not cleaning it), it was during one of those cleanings that the mold fell out of the hose into the reservoir. Customer service was very slow in their response and then quit talking to me.
We are now getting a new CPAP machine and have no idea what to do about this or if we should try to use it on the new one. All I have to say is good luck and try not to die from the mold.
Linda M.
Anywhere, WY
March 29 2021 3:21PM
The machine itself works great. The adapter is a little difficult to install but with some patience you can do it with little to no problems..
My main issue is the cost of replacement filters and check valves that prevent water in the CPAP humidifier from backflowing into the SoClean machine.
These need to be replaced about every six months and cost something like $30 apiece, so while the SoClean unit costs around $350, you're paying at least $60 yearly for filters for the life of the SoClean.
The SoClean company offers discounts on filter prices every now and then but I have never been able to get the discount codes to work when checking out on their website.
Maybe if I was a bit smarter I could get the code entered successfully but so far, no luck and no discounted price.
