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ADT Home Security

4.4 Stars (1 Review)
Updated: January 19, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

ADT home security monitoring services protect homes with the nation's largest home security company.

Editorial Breakdown

Price 4.5 Stars
Customer Support 4.3 Stars
Installation Process 4.3 Stars
User-friendly App 4.8 Stars

Overall Rating 4.4 Stars

Bottom Line

ADT offers multiple security packages customized to fit your home or business. ADT Home Security systems are monitored and backed by ADT.

ADT Review

ADT has partnered with ADT to provide home security system installation services across the country with quick set-up and trusted services backed by ADT. After an ADT technician has installed the system, customers are now connected to the large ADT coverage network with nationwide monitoring centers to provide quick response in the case of an emergency.


  • Professional install
  • ADT 6-month money-back guarantee*


  • Installation costs

* Some restrictions may apply.

ADT Home Security Plans

ADT Home security systems provide professionally monitored coverage for all security plans, and upgraded plans have additional benefits. ADT offers 5 plans that range from basic monitoring to ADT Pulse, which allows customers to remotely monitor their home, video cameras and smart home connected devices.

ADT Plans
Features The Essentials ADT Pulse® Remote ADT Pulse® + Video ADT Pulse® Home Automation + Video
Keypad Panel
Motion Sensor
Remote Keyfob
Wireless Door/Window Sensors
Line Safety Equipment
App Integration
Indoor Camera
Outdoor Camera
Doorbell Camera
Smart Lock
Smart Plug

ADT – The Essentials

For many customers, especially those with a landline, The Essentials package offers ADT monitoring at an affordable price. The Essentials Security package is ADT’s most basic plan and does require a landline connection.


Source: ADT

The Essentials

  • Base system
  • Control panel
  • Backup battery
  • Wireless sensors
  • Wireless remote
  • Motion sensor
  • Yard sign and decals

If you are worried about your equipment failing, ADT offers the The Essentials with the extended warranty, which adds an extended warranty to your system’s equipment to ensure your home remains protected. Some restrictions apply, review your contract for details.

ADT Pulse® Remote

Traditional home security systems previously required a landline connection, and for many, a landline connection is the best option because it is less expensive. For those without a landline, ADT’s ADT Pulse® Remote plan is a great option for those looking for basic protection. ADT Pulse® Remote plan uses a base system operating off of a cellular connection. Cellular connections are optimal for home security systems because the connection is more reliable. If your home phone connection were cut, a wired connection would no longer be able to contact the police. A cellular connection cannot be cut, thus providing more peace of mind.

ADT Pulse® + Video

ADT Pulse with video or home automation takes your home’s security to the next level. Add another layer of security to your home with video, giving you access to monitor your front door or indoor space from anywhere in the world. The ADT Pulse® + Video pack gives you a doorbell camera and an indoor camera for visual monitoring capabilities both inside and outside of your home.

ADT Pulse® Home Automation + Video

With ADT Pulse® Home Automation + Video, you can securely access your home security system, control your smart home enabled lighting and devices, and monitor your home’s cameras. ADT Pulse is ADT’s smart home integration package that allows you to monitor your home security system from a mobile app. ADT Pulse connects with your security system through Z-Wave wireless technology with a reliable cellular connection.

ADT Pulse has the capabilities to connect to your smart home devices, such as Amazon Alexa, Google Home, Nest and others. Smart home devices can arm and disarm your alarm, turn on your lights and lock or unlock your doors through the ADT Pulse phone application.

ADT Monitoring

ADT, founded more than 140 years ago, is one of the most trusted security companies in America, covering thousands of homes and businesses. ADT’s 24/7 monitoring connects you with trained security professionals in monitoring centers across the country, allowing for a quick response.

ADT Security Systems Costs

ADT security systems vary in price depending on hardware, the number of cameras and whether you buy an extended warranty. All orders purchased via ADT’s website or toll-free number are delivered at installation, and you can pay with all major credit cards.

ADT Home Security Costs
Home Security Package Price
The Essentials $27.99 Per Month
ADT Pulse® Remote $52.99 Per Month
ADT Pulse® + Video $59.99 Per Month
ADT Pulse® Home Automation + Video $59.99 Per Month

ADT Complaints

ADT security systems have an “A-” rating with the Better Business Bureau, although the company is not BBB-accredited. Consumers published negative remarks on Yelp along with a one-star rating, some of the issues refer to customers being surprised by the high cost of installation or getting one quote for equipment from a salesperson visiting the home and a higher bill later.


  • Do ADT home security systems work?

    An extensive, five-year Rutgers University School of Criminal Justice study revealed a direct correlation between increased home security systems and decreased crime. The study proves how home security systems are beneficial for the safety of your home, although installation and monthly monitoring fees can put a dent in your budget, having a professionally monitored system can be well worth the investment.

  • Can I view video from my ADT Home Security cameras on a cell phone?

    You can view security video on your cell phone using the ADT Pulse app (ADT Pulse package required). You can also connect with various smart devices through the cell phone app.

  • Do I have to have a landline phone to be able to purchase a security plan from ADT?

    No, ADT offers various plans for wired/landline connections but they also sell 3 plans that utilize a wireless connection.

  • Can you purchase an extended warranty?

    Yes, for a slightly higher monthly cost, customers can purchase an extended warranty.

  • Does ADT offer a guarantee?

    ADT relies on the ADT Money-Back guarantee, be sure to read the terms on the guarantee.

  • Who will be completing the installation?

    An professional technician for ADT will come to your home to complete the installation. It will not be an independent contractor.

Concluding Thoughts on ADT

Syracuse University’s School of Information Studies home security report predicts the home security industry will grow by at least 10 percent annually through the year 2022. There are many types of home security systems available as a result of this growth, and some consumers prefer a professionally monitored system with state-of-the-art equipment. ADT can live up to its name – and protect your home with affordable options backed by dependable technology.

To contact ADT to arrange a quote, call (877) 959-6944

1 ADT Home Security Reviews

Write Review
2 Stars

March 25 2019 3:55PM

I live in a secure apartment complex and don't need a security system. I have never received a copy of the contract. I have been told that one was emailed; I didn't receive one. Some important details were overlooked. How do I know. My banker called and was told by the salesman. Snail mail is more reliable. I never received an instruction book. It's nice to have the instructions written down. We seniors do forget. I never re- received an instruction book. It's nice to have the instructions written down. We seniors do forget. Certain elements of the contract were not explained. Maybe that's because the representative was in too big a hurry to make sale. They descended on our apartment complex and hurried back and forth. The management does not allow soliciting in this complex but the manager was not here to warn them. Seniors deserve better treatment.

Patrick R.
Galesburg, IL