Updated: June 30, 2025
Alert1 provides personal emergency response systems designed for seniors who want to live independently with peace of mind. Offering both home-based and mobile, waterproof devices supported by a 24/7 U.S.-based monitoring service, Alert1 features automatic fall detection, GPS tracking, two-way voice communication, and caregiver alerts. With no long-term contracts and multilingual support, it’s a flexible and reliable solution for seniors and their families.
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Alert1 is a smart choice for seniors who want the freedom to live independently while staying protected around the clock. With easy-to-use devices, reliable emergency response, and optional features like fall detection and GPS tracking, it offers peace of mind for both users and their loved ones. The flexibility of plans and the lack of long-term contracts make it a practical and reassuring option for both aging adults and caregivers.
Alert1 medical alert systems are a personal emergency response system designed to help seniors live safely and independently at home. The company offers a variety of medical alert devices, including both home-based, command center systems (utilizing landline (not wi-fi) or cellular connections) and cellular network options with GPS for use on the go.
Each system comes with a wearable alert button—either as an alert pendant or wristband—that connects users to 24/7 U.S.-based monitoring centers. When pressed, the button links to a trained operator who can dispatch emergency services, contact caregivers, or simply provide reassurance.
Alert1 offers a variety of wearable buttons for in-home use or on the go. Source: Alert1 website
What sets Alert1 apart is its flexible home medical alert system options and commitment to accessibility. Services can include automatic home fall detection, two-way voice communication through the device, and GPS location tracking for added safety outside the home. There’s also a caregiver notification feature that alerts family or friends in the event of an emergency.
Unlike many competitors, Alert1 does not require long-term contracts and offers multilingual support for users who prefer assistance in a language other than English. All systems come with 24/7 monitoring, and setup includes a base station (for home systems) or a cellular-based device (for mobile medical alert system options).
Many seniors prefer Alert1 because it offers a reliable safety net without compromising independence. Whether they live alone or spend time outside the home, users gain peace of mind knowing help is just a button press away. The automatic fall detection feature can be a major draw for those with mobility issues, while the mobile GPS units are ideal for active seniors who still drive or go on walks.
Additionally, Alert1’s systems are easy to set up and use, making them accessible for seniors who may not be tech-savvy. The flexibility to choose between landline or cellular connectivity also ensures compatibility with a wide range of living situations. Alert1 is accredited by the Better Business Bureau with an A+ rating.
Alert1 is a provider of a versatile suite of medical-alert products—from straightforward home-based systems to GPS-equipped wearables—with features like automatic fall detection and unlimited, 24/7 two-way support. No contracts, nationwide coverage, and free equipment make it a flexible, dependable solution tailored to seniors’ safety needs. The following breaks down the products and services offered:
Alert1 offers a range of medical alert systems with straightforward pricing and no long-term contracts. The cost of each plan depends on the type of system and selected features. Below is a breakdown of current pricing.
Product | Monthly Fee | Equipment Included |
In-Home System | $19.95 (add $10 for wireless) | Base station with two-way speaker and microphone, showerproof help button (wrist or pendant) |
In-Home with Fall Detection | $29.95 | Base station with two-way speaker and microphone, showerproof help button (wrist or pendant), fall detection pendant with built-in sensor |
GPS Medical Alert and Fall Detection | $39.95 | On-the-go pendant or wristband with built-in speaker and microphone for two-way communication, integrated location tracking, and fall detection sensors |
All plans include 24/7 U.S.-based monitoring, unlimited emergency button presses and talk time, free equipment use with no upfront costs, and no long-term contracts. Prices shown reflect annual prepaid plans and may differ for month-to-month options, which can include a one-time activation fee. For exact pricing, visit Alert1’s website or contact their customer service.
Alert1 also offers a bundled system that combines in-home coverage (landline or cellular), mobile GPS protection, and automatic fall detection. Pricing varies depending on the add-on features selected.
Alert1’s most basic landline-based in-home system starts at just $19.95 per month when prepaid annually, with mobile and fall-detection upgrades increasing the cost accordingly. Monthly monitoring fees vary based on the chosen plan.
Alert1 has garnered favorable feedback for its reliable emergency response and user-friendly equipment. However, some users have expressed frustration with Alert1’s customer service, particularly regarding the cancellation fees and the process for receiving refunds. There are also reports of equipment issues, such as fall detection not working reliably or devices malfunctioning.
On the other hand, customer reviews frequently commend the company’s swift reaction times, with many noting that help arrives promptly during emergencies. Additionally, the variety of wearable options, including pendants, wristbands, and mobile devices, allows users to choose the most comfortable fit. The inclusion of fall detection in most plans adds an extra layer of safety, ensuring that assistance is summoned even if the user is unable to press the button. Overall, many users express peace of mind knowing that help is readily available when needed.
Alert1 allows customers to cancel at any time and return the equipment without incurring fees. If canceled within 30 days and the equipment is returned in working condition after a successful test call, prepaid monitoring fees may be refunded (excluding shipping and activation fees).
Alert1 does not accept Medicare, Medicaid, or other insurance as payment for its medical alert systems. The company encourages members to check with their health insurance provider for potential reimbursements through Medicare Advantage plans or state Medicaid programs, but original Medicare and standard Medicaid do not cover these devices.
When you press the Alert1 emergency button to place an emergency call, a trained and certified U.S.-based professional at one of their two TMA Five-Diamond Certified Command Centers answers within seconds. This operator assesses the situation, stays on the line, and coordinates help—contacting your emergency contacts and/or dispatching 911 and first responders as needed.
Alert1 delivers dependable support through simple, customizable alert systems for seniors seeking safety without sacrificing independence. Whether at home or on the go, users are always connected to 24/7 emergency assistance, helping them feel more confident in their daily lives. Its user-friendly design, flexible service options, and commitment to accessibility make it a reliable solution for those looking to age in place with greater peace of mind.