Apria Healthcare

4.7 Stars

Updated: December 5, 2024

Apria Healthcare is a leading provider of home medical equipment in the United States. The online store, Apria Direct, allows customers to purchase a wide range of home medical equipment and supplies, including CPAP machines, masks, cleaners, portable oxygen concentrators, and more. 

Editorial Breakdown

Customer Service

4 Stars

Shipping

4.5 Stars

Products

5 Stars

Cost

4.5 Stars

Overall Rating

4.5 Stars

Bottom Line

ApriaDirect delivers quality, convenience, and personalized service to support your health and well-being as you age in place at home. A trusted online provider of CPAP machines, masks, oxygen concentrators, and other home healthcare supplies, ApriaDirect offers competitive pricing, fast and reliable shipping, and expert support to help you choose the right products. Hassle-free returns and auto-reorder options provide continued care.

What is Apria Healthcare?

ApriaDirect is a leading online provider of CPAP machines, masks, respiratory supplies, and home healthcare supplies. It offers a seamless shopping experience for individuals managing sleep apnea, respiratory conditions, and other medical needs. Backed by Apria Healthcare, a trusted name in home medical equipment, ApriaDirect specializes in high-quality CPAP machines, masks, and accessories from top brands like ResMed and Philips Respironics. 

Their easy-to-navigate website allows consumers to find the right products with expert guidance, educational resources, and dedicated customer support to ensure better sleep and overall well-being. Whether you need a new CPAP mask, humidifier, or replacement filters, ApriaDirect makes it simple to get the best equipment delivered straight to your door.

Beyond CPAP, ApriaDirect offers a wide range of home healthcare products, including oxygen therapy, mobility aids, wound care, and personal wellness products. 

ApriaDirect’s commitment to customer satisfaction is evident in its competitive pricing, convenient auto-reorder options, and ongoing promotions that make essential medical supplies more affordable. Focusing on quality, reliability, and personalized service, ApriaDirect is more than just a medical supply store—it’s a trusted partner in your journey to better health. 

Whether you’re a first-time CPAP user or an experienced patient looking for top-tier supplies, ApriaDirect provides the expertise and convenience needed to enhance your healthcare routine.

Pros

  • Wide range of home healthcare products
  • Free shipping on orders over $99
  • Automatic resupply options available
  • Exclusive deals available

Cons

  • Insurance is not accepted

Apria Healthcare Products/Services

CPAP Machines

Apria Direct offers 22 CPAP machines from leading brands such as ResMed, 3B Medical, and Fisher & Paykel. Options range from basic to more advanced, with features like wireless connectivity and built-in humidifiers. Travel CPAP and BiPAP machines are also available. Not sure which is right for you? Apria Direct has a team of experts who can walk you through the selection process to ensure you get the right machine for your sleep apnea needs, budget, and personal preferences. 

CPAP Masks

To get the most out of your CPAC machine, Apria Direct offers a wide selection of CPAP masks from brands like ResMed and Fisher & Paykel. Mask types include full, nasal, pillow, and hybrid masks. With a high level of service and support and various sizes, you can find the best fit and comfort for your face shape. 

Apria Healthcare CPAP Machines logo
4.5 Stars

Apria Healthcare CPAP Machines

  • Free shipping and exclusive deals available
  • Wide range of top brands to choose from

CPAP Cleaners

Cleaning your CPAP machine is vital to its effectiveness in treating your sleep apnea, and Apria takes cleaning seriously. With multiple products available, you can maintain your equipment properly and ensure it’s free of harmful bacteria. Not sure what you need? ApriaDirect has a team of experts ready to help you make the best selection for your needs.  

Portable Oxygen Concentrators

ApriaDirect offers oxygen concentrators to help you breathe at home and on the go. Its selection includes portable and stationary options from top brands like Inogen and Rhythm Healthcare. Look for options that are quiet, user-friendly, and easy to use. 

Other Home Health and CPAP Supplies

In addition to meeting your CPAP machine, mask, and cleaning needs, ApriaDirect also provides CPAP power supplies, accessories, filters, hoses, tubing, and comfort accessories. Respiratory and home healthcare medical supplies are also available to meet all your aging-in-place needs. 

Apria Healthcare Cost and Pricing

Costs at Apria Healthcare are generally very affordable. 

CPAP machines run anywhere from $725 for portable, travel CPAP machines to $1,796 for the ResMed AirCurve 11 CPAP machine. 

CPAP mask and supply pricing depends on your exact needs. Shipping is free for any order of $99; exclusive deals are available on select items. In addition, active military members, veterans, and their immediate families are eligible for a discount through ApriaDirect. 

Because ApriaDirect is a retail site, insurance or Medicare is not accepted or reimbursed, you will need to check with your insurance company and insurance plans for coverage. Credit card payments are accepted, or you can speak to the billing department for payment plan options.

Apria Healthcare Reviews

Apria.com is not verified by the Better Business Bureau (BBB). It does receive customer reviews on various other sites, where it gets mixed reviews. 

Customers praise the customer service as extremely friendly, knowledgeable, and helpful. Others suggest that delivery is prompt – as soon as the next day – and that the products are high quality. 

On the other hand, some complain about high prices, extra costs, billing problems that are lengthy to resolve, and long wait times for orders. These complaints are typical of the category as a whole, and it should be noted that for medical devices, orders can get hung up while waiting on doctors’ orders and prescriptions. 

Sleeplay Q&A

Is Apria Healthcare legit?

Yes, Apria Healthcare and ApriaDirect are legit. The company is an online retailer of home healthcare supplies, including CPAP machines and supplies, respiratory equipment, and more. 

Should I reorder or join the resupply program?

If it is a first-time or one-time reorder, you may reorder by using your product SKU. For resupply, you can speak to a sleep resupply specialist to get signed up to receive your supplies on a schedule so you don’t have to worry about reordering.

Can I use my FSA or HSA card?

Yes, you can use your FSA/HSA card to pay for your ApriaDirect equipment and supplies, but you must ensure you have the full amount on your card. You cannot split payment between an FSA/HSA card and a credit card. 

Does ApriaDirect accept Medicare, Medicaid, or insurance?

ApriaDirect is an online retailer that accepts cash and credit card payments. It does not accept insurance, Medicare, or Medicaid. 

Conclusion

ApriaDirect is a reliable and customer-focused provider of CPAP equipment and home health supplies. It makes finding high-quality products for sleep apnea, respiratory care, and other medical needs easy. 

With a wide selection of top brands, competitive pricing, fast shipping, and expert support, ApriaDirect ensures a seamless shopping experience for new and experienced users. 

Backed by Apria Healthcare, it is committed to delivering convenience, affordability, and exceptional service, helping customers improve their health and quality of life with trusted medical solutions.

Apria Healthcare CPAP Machines logo
4.5 Stars

Apria Healthcare CPAP Machines

  • Free shipping and exclusive deals available
  • Wide range of top brands to choose from

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