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Community Tax

4.5 Stars
Updated: January 23, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

Community Tax is a nationwide, full-service tax relief company with financial counseling for clients with tax payment issues. The company provides a free tax analysis to find appropriate tax relief programs and resolves issues with the Internal Revenue Service and state tax authorities. Community Tax's stated mission is to provide superior customer service with guaranteed tax work, no matter what it takes.

Editorial Breakdown

Cost 4.7 Stars
Customer Service 4.7 Stars
Services Offered 4.6 Stars
Ease of Resolution 4.3 Stars

Overall Rating 4.3 Stars

Bottom Line

Community Tax assists with tax resolution, prior year income tax return preparation, and back tax debt relief as well as ongoing monthly bookkeeping and annual personal and corporate tax return preparation.

Community Tax Review

Community Tax was founded in 2010 to provide tax relief services to clients. Headquartered in Chicago, the company assists people across the country by resolving tax issues with the IRS, monitoring IRS accounts, and preparing complicated tax returns in exchange for a service fee. Community Tax is our pick for the Great Budget Solution in our Best Tax Relief Companies Guide, and the company helped clients secure over $610 million in tax relief to date while remaining sensitive to cost.


  • Free consultation
  • Highly-rated customer service
  • Fixed cost
  • CPAs, tax attorneys, and enrolled agents on staff
  • Available online and by phone


  • May send unwanted text messages

Tax Problems Solved by Community Tax

The Internal Revenue Service is legally obligated to recognize tax-paying citizens’ right to retain representation to resolve tax-related issues. If you are in dispute with the IRS, you can inform them that you want to consult with a CPA, such as those working at Community Tax, to discuss tax relief options. You can designate a tax or legal professional to deal directly with the IRS on your behalf.

Community Tax helps clients deal with all types of tax-related problems, but the company specializes in tax relief services to resolve issues like:

  • Tax Liens
  • Levy notices
  • Unfiled or late income tax returns
  • Business taxes
  • Garnished wages

Tax Relief Services from Community Tax

When it comes to tax resolution services, Community Tax will recommend a strategy that fits your situation and eligibility. After deciding on the appropriate tax relief program, Community Tax negotiates with the IRS or state tax authorities.

In the chart below, we’ve listed some IRS tax relief services Community Tax provides. Other services include Streamline Installment Agreements, Traditional Installment Agreements, Conditional Expense Installation Agreements, and Penalty Abatement Plans to remove or reduce IRS penalties on unpaid taxes.

Tax Relief Services From Community Tax
Service To Qualify Solution
Offer in Compromise (OIC) Prove financial hardship. The IRS settles for a lower payment than the original tax liability.
Installation Agreement (IA) Have more tax debt than you can pay off soon. Pay tax debt over 6 months to 10 years, with monthly payment based on assets and income.
Stair Step Agreement Have a considerable, unavoidable expense to cover before you can pay your taxes. Pay off large expense and make small tax payments year one, then pay off taxes over 4 to 5 years.
Partial Pay Installation Agreement Prove demonstrable financial hardship. Pay monthly negotiated payment over 10 years with original total taxes reduced.
Currently Not Collectible (CNC) Must prove you can’t afford your basic obligations as well as your tax debt. Taxes removed from collections. Status can be revoked during a review, with a new payment plan.

Keep in mind that, like other tax relief companies, Community Tax cannot always reduce the amount of taxes you owe. While Community Tax can attempt to get you an Offer in Compromise, the IRS is not likely to accept this proposal. Community Tax will most likely help you find tax relief by developing a payment plan. You may still owe all taxes due to state or federal authorities over time, or Community Tax may be able to get the total tax debt reduced.

In addition to tax resolution services, Community Tax also offers bookkeeping and tax filing services to help you avoid tax problems in the future. These services can be especially helpful if you run a business and have trouble keeping your records.

Community Tax Costs

Community Tax charges a fixed-price depending on the tax relief services you need. You can determine how much the services will cost during your free consultation with a representative. Tax relief service fees start at around $250, with the average customer paying about $3,500. Community Tax accepts installment payments, so you don’t have to pay the bill all at once.

How to Buy Tax Relief Services From Community Tax

Contact Community Tax to discuss your circumstances and find out what tax relief services they recommend to help you. You can contact a representative by calling, using the chat feature on the website, or filling out a form on the site to have a representative call or email you. Be aware that if you provide your phone number through their website, you are granting Community Tax the right to text and call you about their services.

Once you discuss your situation during a free consultation, the representative explains fees based on which services you need. If you agree to the tax relief plan and cost, Community Tax will get to work on your behalf. Typically, this process involves filing an IRS power of attorney so they can access and review the details of your tax situation. A staff CPA or other licensed tax professional reviews your case for accuracy.

Community Tax Complaints

Community Tax has an excellent reputation in the tax relief industry with very high ratings overall from consumers. Community Tax has an “A+” rating from the Better Business Bureau with 29 complaints filed in the last three years. The majority of problems revolved around ongoing issues with the IRS and state tax authorities even after retaining Community Tax, and the company resolved all complaints.

ConsumerAffairs readers rate Community Tax 4.25 out of 5 stars. ConsumersAdvocate gives Community Tax a solid 9.6 out of 10, and Trustpilot awards the company a perfect 5 out of 5 stars.

Community Tax Q&A

  • Who at Community Tax will handle my tax relief case?
    You will most likely work directly with a dedicated account representative, and a CPA or tax attorney will review paperwork.

  • Does the IRS approve Community Tax for providing tax relief services?
    Yes. Community Tax is an IRS-approved continuing education provider.

  • How much tax debt do I need to have to qualify for tax relief services from Community Tax?
    Most Community Tax clients have at least $7,000 in tax debt. The company provides a free, no-obligation consultation where you can determine if you qualify for a tax relief program.

  • Does Community Tax offer a financial analysis service?
    Yes, for a fee of $400 to $500, Community Tax will analyze your financial situation to help you understand government programs for which you may qualify and offer insight for avoiding future tax issues.

  • In which states does Community Tax operate?
    Community Tax offers tax relief solutions to clients in all 50 states.


Tax relief services through Community Tax take the questions and stress out of settling IRS or state income tax debt. Contact your financial adviser and be sure to read any agreements or contracts carefully before signing up with Community Tax or other tax relief services.

To talk to a tax relief professional from Community Tax, call (888) 684-5798.

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