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Electric Wheelchairs USA

4.7 Stars (1 Review)
Updated: January 27, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

Electric Wheelchairs USA is an online retailer featuring power wheelchairs, mobility scooters and lift chairs. The company guarantees the lowest prices and customer satisfaction and provides free shipping throughout the continental U.S. Electric Wheelchairs USA prioritizes world-class customer service, from its online guides to its phone, email and chat representatives.

Electric Wheelchairs USA

Editorial Breakdown

Selection 4.8 Stars
Ease of Purchase 4.7 Stars
Return Policy 4.3 Stars
Customer Service 4.7 Stars

Overall Rating 4.7 Stars

Bottom Line

Electric Wheelchairs USA offers a broad assortment of all types of electric wheelchairs and mobility scooters.

Electric Wheelchairs USA Review

Electric Wheelchairs USA offers a broad assortment of all types of electric wheelchairs and mobility scooters. The company also sells various stationary lift chair models. Orders ship quickly from warehouses around the country. Most customers have their wheelchair or scooter in less than two weeks.

Customer service is a focal point at Electric Wheelchairs USA. Consumers can reach customer service agents via phone Monday through Sunday, from 8 a.m. to 8 p.m. EST. Chat support is online 24/7, and the company answers emails within one business day. You will also find a wealth of information on the Electric Wheelchairs USA website.

Pros

  • Heavy emphasis on customer service and education
  • Lowest-price guarantee
  • Military discount
  • Delivery within four to 13 business days after you order

Cons

  • Online shopping only, with no in-store trials

Electric Wheelchairs USA Product Selection

Electric Wheelchairs USA offers an excellent selection of electric wheelchairs. Manufacturers include Golden Technologies, Merits Health and Drive Medical, which we feature in our Best Electric Wheelchairs guide. You will find front-, mid- and rear-wheel drive power chairs on the Electric Wheelchairs USA site. The company also offers specialty chairs, like stand-up and reclining models.

Electric Wheelchairs USA’s mobility scooter line-up is impressive as well. Manufacturers include EWheels Medical, Karman Healthcare and iLiving. You’ll also find products from our recommended mobility scooters guide, like Drive Medical, Merits Health and Pride Mobility.

Electric Wheelchairs USA Products
Electric Power Chairs Mobility Scooters
  • Reclining wheelchairs
  • Front-, mid- and rear-wheel drive chairs
  • Portable electric wheelchairs
  • Bariatric motorized chairs
  • Stand-up power chairs
  • Portable and folding electric wheelchairs
  • Three- and four-wheel power scooters
  • Folding and travel scooters
  • Transportable scooters
  • Bariatric scooters
  • Full-size mobility scooters
  • Two-person mobility scooters

Electric Wheelchairs USA Costs

Electric Wheelchairs USA guarantees the lowest online prices for electric scooters and wheelchairs. If you find a lower price from a different company for the same model within six months of purchase, the company refunds the difference. You must find the competing price at an online dealer.

There are some exclusions to the low-price guarantee, such as products with rebates, products that are out of stock on the competitor’s site and products that are not sold by manufacturer-authorized resellers.

Prices we found on the Electric Wheelchairs USA site were either the same as or lower than competing online retailers. Below are sample prices at the time of publishing. Shipping within the continental U.S. is included in the cost.

Electric Wheelchairs USA Prices
Mobility Product Price Range
Front-wheel drive power wheelchairs $1,699 to $4,499
Rear-wheel drive power wheelchairs $1,499 to $3,999
Portable electric wheelchairs $1,495 to $3,999
Four-wheel mobility scooters $749 to $4,999
Folding travel scooters $999 to $2,799
Two-person scooters $3,150 to $5,595

Financing from Electric Wheelchairs USA

You can pay for your Electric Wheelchairs USA order via major credit card, PayPal or Apple Pay, or you can apply for financing. The company has financing deals from Klarna and PayPal Credit.

Klarna’s interest rate can vary depending on your purchase amount. Electric Wheelchairs USA’s website shows a 12-month, interest-free option. PayPal Credit rates vary, but you’ll pay no interest if you pay the loan off within six months.

Electric Wheelchairs USA Returns and Exchange Policy

Electric Wheelchairs USA exchanges defective or damaged items. There is a 25% restocking fee if you return your order within 30 days and a 10% fee for orders canceled after 24 hours.

You must be home to take delivery so you can inspect the packaging for damage. If your order isn’t right in any way, immediately contact the company. An Electric Wheelchairs USA customer service agent will correct the problem.

How to Buy from Electric Wheelchairs USA

Electric Wheelchairs USA keeps prices down by conducting business online. The website makes it easy to browse power wheelchairs and scooters by type, price, latest models or alphabetically by name. The company is very transparent with pricing.

Select a model to see all the features and details. Contact customer service with questions by phone or email, or use the chat function on the website. You will find plenty of information in the FAQ section of the site regarding shipping, delivery options and refunds. When you’re ready to purchase a scooter or wheelchair, order online or call to complete the checkout process.

Electric Wheelchairs USA Complaints

Electric Wheelchairs USA has been in business since 2013. Facebook reviews yield 3 out of 5 stars at the time of publishing.

The Better Business Bureau gives Electric Wheelchairs USA an A- grade at the time of publishing. A complaint published on the bureau’s site reveals a problem with a manufacturer not including all parts. Electric Wheelchairs USA handled the issue, but the consumer had to wait several days to have a working wheelchair.

Electric Wheelchairs USA Q&A

  • How long does it take to receive an order from Electric Wheelchairs USA?

    Electric Wheelchairs USA ships directly from warehouses within one to three business days. You should receive your wheelchair or scooter within four to 13 business days from the order date.

  • Does Electric Wheelchairs USA offer any discounts?

    Veterans and retired, active and reserve military personnel qualify for an 8% discount on mobility scooters and electric wheelchairs. Email a photo of your military ID to Electric Wheelchairs USA to receive a discount code.

  • What if my Electric Wheelchairs USA order arrives damaged?

    When your shipment is delivered, inspect it immediately. If you notice damage, refuse delivery or make a note of the damage. Contact Electric Wheelchairs USA right away and email pictures of the damage to the company.

  • Does Medicare pay for the power chairs Electric Wheelchairs USA sells?

    You may be eligible for Medicare coverage for the cost of a wheelchair. You can work with your doctor and a customer service professional at Electric Wheelchairs USA. Follow the steps in our guide to see if you may qualify.

  • Can I track my Electric Wheelchairs USA order?

    Enter your tracking number into the order status tool on the Electric Wheelchairs USA site to track orders. You can also contact a customer service agent by phone, email or chat for tracking information.

Conclusion

Electric Wheelchairs USA offers an excellent selection of mobility scooters and wheelchairs, low prices and free shipping. The dedicated customer service team helps you find the right model and features. Electric Wheelchairs USA’s online information, including product details, is very thorough as well. Representatives are prepared to answer any questions to assist with your selection.


1 Electric Wheelchairs, USA Reviews

Write Review
1 Star

September 07 2021 4:51PM

Wheelchair ordered but never shipped. In the meantime the chair recipient passed away. Company after promising to make a refund never has done so. I'm out $1424. They also don't respond to telephone calls placed to them.

William K.
NEWARK, OH
Electric Wheelchairs, USA
Hello Mr. Kennard, I reviewed your order information and based on our records you did in fact receive a 100% refund. There was a slight delay in issuing the refund because instead of calling us directly to cancel your order, you filed a chargeback with your credit card company. Once a charge back is opened the credit card company deducts the purchase price from our account and holds it in separate account until the matter is resolved, which can take up to four weeks. Upon receiving notice of the charge back we contacted you. You stated that you wanted to cancel the order and we explained that we couldn't issue the refund because of the open charge back and suggested that you retract the charge back in order to expedite your refund. You followed our suggestion and the charge back was terminated. We issued your refund shortly after the funds were released back to us. We apologize for the delay, but we acted as quickly as we could under the circumstances.