Advertising Disclosure

We may earn money from our partners when you click a link, complete a form or call a phone number.

We believe everyone deserves to make thoughtful, informed purchase decisions. As a result, we provide our buyers guides and local guides free for consumers. We may receive compensation from our partners. However, Retirement Living independently researches companies, and the compensation we receive does not affect the analysis of our staff. Retirement Living will not include companies on our guides that do not meet our quality standards. The compensation we receive from our partners may impact how and where companies appear on our site, including the order in which they appear. As an Amazon Associate Retirement Living earns from qualifying purchases.

Retirement Living independently researches companies, and we use editorial discretion to award companies with special recognition (i.e. Great Value) based on our staff's judgment. We do this to help you identify companies that will meet your specific buying needs, and we do not receive compensation for these designations.

Get Insider Access

Get special offers, advice and tips from Retirement Living delivered to your inbox.

Independent Home Walk-In Tub Review

4.5 Stars (1 Review)
Updated: June 28, 2023
By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Editorial Breakdown

Customer Service 4.7 Stars
Tub Features 4.6 Stars
Price 4.4 Stars
Ease of Purchase 4.6 Stars

Overall Rating 4.5 Stars

Bottom Line

Independent Home offers eight walk-in tub options to fit most existing bathroom setups. Get product recommendations, installation and removal services, and warranty support all in one place.

Independent Home offers high-grade walk-in bathtubs at affordable prices. The company operates an end-to-end business model, so they guide you every step of the way through product selection, installation, and service. Standard-size tubs will accommodate most bathrooms, but Independent Home also offers non-standard sizes to fit your specific requirements. 

All Independent Home walk-in tubs are ADA-compliant to accommodate wheelchairs. Some models are ideal for individuals who are over 250 pounds. Independent Home’s licensed installers can also recommend custom options to best fit your space or enhanced spa features to improve your quality of life.


  • Free all-inclusive price quote
  • Lifetime warranty includes workmanship
  • Installed by licensed and highly-experienced professionals 
  • Wheelchair-accessible and bariatric tubs available
  • Multiple sizes that accommodate most bathrooms


  • No online pricing
  • Not available in all states

Independent Home Walk-In Tub Features

All Independent Home walk-in tubs come equipped with easy-to-use controls, safety features, and an ADA-compliant seat so you can bathe comfortably and safely at home. Fast-fill faucets, speed drains, and handheld shower wands come standard. Therapeutic massage upgrades like hydrotherapy and chromotherapy can help ease pain, improve circulation and reduce anxiety.

– Low entry door threshold (standard)
– Anti-slip floors (standard)
– Grab bars/handrails(Standard)
– 17” ADA-compliant seat (standard)
– Self-purging cleaning system
– Overflow valve
– Hydrotherapy
– Micro bubbles
– Chromotherapy
– Aromatherapy
– Heated seat and backrest
– Extendable shower wand (standard)
– Rain overhead shower
– Electronic keypad
– Oversized 2″ drain
– Chrome Roman faucet set
 Independent Home Walk-In Bathtub Features

Walk-In Bathtub Models Available

Independent Home offers eight custom assembled walk-in tub models and features. If you’re unsure of which tub type best fits your space and meets your needs, you can schedule an in-home consultation with our experts. They will suggest options tailored to your lifestyle and safety preferences and will also take measurements to determine appropriate sizing. 

The walk-in tub types and dimensions available with Independent Home include:

  • Standard model (30″ W x 52″ L): Most common walk-in tub designed to fit most standard 60-inch long bathtub/shower stalls.
  • Standard slim model (26″ W x 53″ L or 45″ L): Best for older homes with narrow doorways and smaller individuals.
  • Front loading model (32” W x 38” L): Small tub designed to fit in bathrooms with a small shower stall.
  • Wheelchair access (30” W x 52” L): An accessible tub with an outward swing door to make transfers safer and easier. (Remember, outward doors require a larger bathroom space.)
  • Bariatric model (33″ W or 35” W x 55″ L): Designed for bathers over 250 lbs. Its larger size holds more water and often requires a large hot water tank.

Walk-In Tub Installation

After purchasing your tub, Independent Home will send a certified installer to your home for installation. Each certified installer has a minimum of five years of experience with an average of over 200 installs each. Independent Home will remove your old tub and install the new walk-in tub or shower in as little as one day. They will also provide a tutorial on how to use the safety, convenience, and comfort features.

As a factory-direct company, Independent Home backs its sales, installation, and service. Every tub is rigorously tested during construction to guarantee the electrical components and the watertight seal.

Independent Home Walk-In Tub Costs

Independent Home offers interested customers an all-inclusive quote (including installation) with no hidden fees or charges. Due to the custom nature of its bathtubs, pricing is not listed online. However, Independent Home offers a $1,500-off installation coupon on its website, and, for qualified buyers, financing is available from multiple credit partners. For the most accurate pricing, Independent Home recommends having a technician inspect your bathroom to determine your requirements.

Walk-in tubs usually cost between $2,300 and $25,000 depending on the model type, size, selected features, and installation requirements. If you’re a veteran, you may be able to get a home modification or service grant to help pay for a walk-in tub. Non-veterans can also take advantage of state-based programs and other financial assistance from non-profits.

Independent Home Walk-In Tub Warranty

All walk-in tubs from Independence Home are backed by a lifetime warranty that covers key components, including the door seal, metal frame, fiberglass spa shell, gel coat finish, workmanship, faucets, motors, pumps, and control panels. You can call its dedicated customer service and warranty support team for help resolving issues as long as you own the tub.

Independent Home Walk-In Tub Complaints

Most customer reviews from Independent Home are positive. The company has an A+ rating with the Better Business Bureau and a 4.5-star rating, though there are several complaints about delays due to a lack of service technicians in the area and delays in communication between the service department, technicians, and customers. 

On ConsumerAffairs, Independent Home boasts a 4.6-star rating. Happy customers praise the sales agents for following up after installation and for fast and accurate price quotes.


Does Independent Home offer walk-in tub warranties?

Each tub is backed by Independent Home’s comprehensive lifetime warranty, which covers the door seal, metal frame, fiberglass spa shell, gel coat finish, workmanship, faucets, motors, pumps, and control panels.

What are Independent Home’s walk-in tub dimensions?

Independent Home walk-in tub sizes vary and are designed to fit standard spaces. Its smallest tub is 26 inches wide, which can fit in existing shower stall spaces. Its longest tub is 55 inches long and can accommodate individuals who are over 250 pounds.

Does Independent Home have shower options?

For smaller bathrooms with size limitations, Independent Home makes walk-in shower options. If you lack space but want a walk-in tub option, the company offers a compact tub that fits in most existing shower stalls. Each walk-in tub includes a handheld shower wand that can be upgraded to a rain shower head.

Will Independent Home remove my existing tub first?

Licensed installers will remove your old tub before installing the new one. This service is included in  Independent Home’s all-inclusive price quote.

What are Independent Home’s financing options?

Specific financing terms vary, but qualified buyers can take advantage of financing options from several partners to find a solution that fits your budget.


Walk-in bathtubs from Independent Home can be customized to fit your bathroom dimensions and personal needs. Because the company offers larger walk-in tub models with varying door configurations, its soakers are more ideal for wheelchair users and larger bathers. We recommend talking with an Independent Home installation professional for help determining how Independent Home tubs can benefit you.

1 Independent Home Reviews

Write Review
4 Stars

February 19 2024 8:49PM

Don’t believe all the hype about lifetime warranties. I had to have my grab bars replaced 3 times cause the chrome was coming off, same with the door handle. And the tub drain also. When I called they told me they would only cover the parts not the labor. Leaving me to get a plumber at my expense. Also ask how much water it takes to fill it up. You better have a 50 gallon tank or better otherwise you’ll run out of hot water.

Virginia R.
Nanuet, NY