SGT Auto Transport

SGT Auto Transport Review

SGT Auto Transport works with a network of 25,000 professional car shipping companies around the country to safely relocate your vehicle. The company vets carriers to ensure quality service and has moved over 15,000 vehicles. SGT Auto Transport is registered with the Federal Motor Carrier Safety Administration (FMCSA).

SGT Auto Transport services include door-to-door car shipping across town and cross-country and shipping outside the United States. The company also offers express auto shipping with pickup in one to two business days.

Pros

• Website provides an instant quote online
• No payment due until car shipment is scheduled
• Communicates well while the vehicle is in transit
• Ships vehicles to Hawaii

Cons

• Occasional problems with picking up on time

SGT Auto Transport Car Shipping Services

SGT Auto Transport does one thing: The company arranges safe car shipments for consumers. Thousands of customers have relied on the company to move family and business cars and Lamborghinis, Bentleys, monster trucks and other high-value vehicles.

• All shipments come with door-to-door service when you ship over the U.S. mainland. SGT Auto Transport’s partner carriers can pick up and drop off your vehicle at just about any location you choose. Other car shipping companies may require you to drop off and pick up your vehicle at terminals.
• SGT Auto Transport offers both open and enclosed car shipping. Most vehicles ship on an open trailer with two decks. Owners of high-value, specialty and antique vehicles may opt for the enclosed service to protect their cars from weather and road debris.
• The express auto shipping service cuts down on the amount of time you wait for your vehicle to be picked up. You can guarantee a pickup date within one to two days by speaking with an advisor. Express auto shipping speeds up the entire transport process.

SGT Auto Transport Costs

Car shipping fees vary widely depending on the time of year, how soon you need to ship and other factors. We used SGT Auto Transport’s online quote to determine how much it would cost to ship vehicles from coast to coast.

We were quoted $1,800 to ship a 2018 Ford Edge from Maine to California. We chose an open carrier and a pickup date four weeks out. The price rose to $2,500 to ship a 2014 Aston Martin V8 Volante on the same route using an enclosed trailer.

These prices are comparable with the competition, but keep in mind costs can fluctuate daily. Some customers reported SGT Auto Transport fees were a bit high. However, they chose to pay more to work with a company with dedicated car shipping services.

How to Book a Shipment with SGT Auto Transport

You can call SGT Auto Transport or use the website to get a quote and schedule a vehicle shipment. The online quote tool immediately displays the cost. Most other car shipping companies collect your contact information and follow up with a phone call.

To book the order online, choose the cash price or regular price, then provide booking details. You can also book your shipment using the on-site chat.

The regular price deal charges the entire cost to your credit or debit card when you schedule the pickup. The cash price is lower, with a small part of the payment due when you schedule the pickup. You pay the driver the balance in cash or via a cashier’s check at delivery.

SGT Auto Transport Complaints

SGT Auto Transport reviews are very positive overall. Google reviews rate the company 4.6 out of 5 stars at the time of publishing. The Trustpilot score is 4.5 out of 5 stars. The Better Business Bureau gives the company an A grade. Consumer reviews on the BBB site average 4.78 out of 5 stars.

SGT Auto Transport’s Yelp score is 3 out of 5 stars at the time of publishing. Customers either loved the company or were very unhappy. Some remarks with low scores note the company had problems locating a driver, which significantly delayed the customer’s plans. High-ranking reviews frequently mention the excellent level of communication throughout the shipping experience.

SGT Auto Transport Q&A

• How long is a quote from SGT Auto Transport valid?

  SGT Auto Transport quotes are good for seven days.

• Can SGT Auto Transport ship a car that doesn’t run?

  Yes. SGT Auto Transport ships inoperable vehicles that can roll on all four tires, brake and steer. The neutral gear must be working. The truck must be able to drive up to the vehicle. You will have to tow the car to another location if that’s not possible.

  Immobile vehicles require special equipment for loading and unloading, so there is a higher cost.

• Can I expect any additional fees from SGT Auto Transport when my car delivers?

  Quoted prices include all taxes, tolls, insurance and any other car shipping costs. You will pay no more than the amount quoted.

• Does SGT Auto Transport insure my vehicle during shipping?

  The shipper that moves your vehicle provides full insurance. SGT Auto Transport pre-screens carriers to ensure they have adequate insurance under Department of Transportation (DOT) regulations.

  We recommend obtaining a copy of the carrier’s insurance certificate from SGT Auto Transport. If your vehicle is being shipped internationally or to Hawaii, ask about freight liner insurance limitations.

• How does SGT Auto Transport handle damage claims?

  Vehicles rarely get damaged during shipping, and many high-value car owners trust SGT Auto Transport. Inspect your vehicle upon delivery. If you find any problems, note the damage on the bill of lading and get a copy from the driver. Take photos of the damaged areas, then contact SGT Auto Transport to file a claim.

Conclusion

SGT Auto Transport safely ships cars and other vehicles to just about any location. The company coordinates transportation details with professional car shippers across the country that serve every state. SGT Auto Transport is worth considering, given the positive reviews and consumer enthusiasm. The convenient online quotes mean you don’t have to wait for a phone call.