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SGT Auto Transport

4.5 Stars (4 Reviews)
Updated: November 6, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

SGT Auto Transport is a full-service transportation management company that coordinates car shipping with a high level of customer service. SGT Auto Transport works with consumers and dealerships, from answering pre-shipment questions through vehicle delivery. The company works with people who are moving permanently, snowbirds, online car buyers and many others.

SGT Auto Transport

Editorial Breakdown

Easy Quotes 4.4 Stars
Availability 4.4 Stars
Customer Service 4.8 Stars
Price 4.5 Stars
Overall Rating 4.5 Stars

Bottom Line

SGT Auto Transport works with a network of more than 25,000 auto shipping professionals to ship cars domestically including Hawaii.

SGT Auto Transport Review

SGT Auto Transport works with a network of 25,000 professional car shipping companies around the country to safely relocate your vehicle. The company vets carriers to ensure quality service and has moved over 15,000 vehicles. SGT Auto Transport is registered with the Federal Motor Carrier Safety Administration (FMCSA).

SGT Auto Transport services include door-to-door car shipping across town and cross-country and shipping outside the United States. The company also offers express auto shipping with pickup in one to two business days.

Pros

  • Website provides an instant quote online
  • No payment due until car shipment is scheduled
  • Communicates well while the vehicle is in transit
  • Ships vehicles to Hawaii

Cons

  • Occasional problems with picking up on time

SGT Auto Transport Car Shipping Services

SGT Auto Transport does one thing: The company arranges safe car shipments for consumers. Thousands of customers have relied on the company to move family and business cars and Lamborghinis, Bentleys, monster trucks and other high-value vehicles.

  • All shipments come with door-to-door service when you ship over the U.S. mainland. SGT Auto Transport’s partner carriers can pick up and drop off your vehicle at just about any location you choose. Other car shipping companies may require you to drop off and pick up your vehicle at terminals.
  • SGT Auto Transport offers both open and enclosed car shipping. Most vehicles ship on an open trailer with two decks. Owners of high-value, specialty and antique vehicles may opt for the enclosed service to protect their cars from weather and road debris.
  • The express auto shipping service cuts down on the amount of time you wait for your vehicle to be picked up. You can guarantee a pickup date within one to two days by speaking with an advisor. Express auto shipping speeds up the entire transport process.

Beyond carrier insurance, SGT Auto Transport offers its own additional insurance coverage for peace of mind, up to $250,000, ensuring full protection when carrier policies fall short of covering a valid claim.

SGT Auto Transport Services
Customer Shipping Services
Online car buyers
  • Express auto shipping
  • Cross-country shipping
  • Enclosed transport
Snowbirds
  • Cross-country shipping
  • Hawaii car transport
Classic and luxury cars
  • Enclosed transport
Military PCS
  • Express auto shipping
  • Door-to-door and base-to-base transport
  • Military discount

SGT Auto Transport Costs

Car shipping fees vary widely depending on the time of year, how soon you need to ship and other factors. We used SGT Auto Transport’s online quote to determine how much it would cost to ship vehicles from coast to coast.

We were quoted $1,800 to ship a 2018 Ford Edge from Maine to California. We chose an open carrier and a pickup date four weeks out. The price rose to $2,500 to ship a 2014 Aston Martin V8 Volante on the same route using an enclosed trailer.

These prices are comparable with the competition, but keep in mind costs can fluctuate daily. Some customers reported SGT Auto Transport fees were a bit high. However, they chose to pay more to work with a company with dedicated car shipping services.

How to Book a Shipment with SGT Auto Transport

You can call SGT Auto Transport or use the website to get a quote and schedule a vehicle shipment. The online quote tool immediately displays the cost. Most other car shipping companies collect your contact information and follow up with a phone call.

To book the order online, choose the cash price or regular price, then provide booking details. You can also book your shipment using the on-site chat.

The regular price deal charges the entire cost to your credit or debit card when you schedule the pickup. The cash price is lower, with a small part of the payment due when you schedule the pickup. You pay the driver the balance in cash or via a cashier’s check at delivery.

SGT Auto Transport Complaints

SGT Auto Transport reviews are very positive overall. Google reviews rate the company 4.6 out of 5 stars at the time of publishing. The Trustpilot score is 4.5 out of 5 stars. The Better Business Bureau gives the company an A grade. Consumer reviews on the BBB site average 4.78 out of 5 stars.

SGT Auto Transport’s Yelp score is 3 out of 5 stars at the time of publishing. Customers either loved the company or were very unhappy. Some remarks with low scores note the company had problems locating a driver, which significantly delayed the customer’s plans. High-ranking reviews frequently mention the excellent level of communication throughout the shipping experience.

SGT Auto Transport Q&A

  • How long is a quote from SGT Auto Transport valid?

    SGT Auto Transport quotes are good for seven days.

  • Can SGT Auto Transport ship a car that doesn’t run?

    Yes. SGT Auto Transport ships inoperable vehicles that can roll on all four tires, brake and steer. The neutral gear must be working. The truck must be able to drive up to the vehicle. You will have to tow the car to another location if that’s not possible.

    Immobile vehicles require special equipment for loading and unloading, so there is a higher cost.

  • Can I expect any additional fees from SGT Auto Transport when my car delivers?

    Quoted prices include all taxes, tolls, insurance and any other car shipping costs. You will pay no more than the amount quoted.

  • Does SGT Auto Transport insure my vehicle during shipping?

    The shipper that moves your vehicle provides full insurance. SGT Auto Transport pre-screens carriers to ensure they have adequate insurance under Department of Transportation (DOT) regulations.

    We recommend obtaining a copy of the carrier’s insurance certificate from SGT Auto Transport. If your vehicle is being shipped to Hawaii, ask about freight liner insurance limitations.

  • How does SGT Auto Transport handle damage claims?

    Vehicles rarely get damaged during shipping, and many high-value car owners trust SGT Auto Transport. Inspect your vehicle upon delivery. If you find any problems, note the damage on the bill of lading and get a copy from the driver. Take photos of the damaged areas, then contact SGT Auto Transport to file a claim.

Conclusion

SGT Auto Transport safely ships cars and other vehicles to just about any location. The company coordinates transportation details with professional car shippers across the country that serve every state. SGT Auto Transport is worth considering, given the positive reviews and consumer enthusiasm. The convenient online quotes mean you don’t have to wait for a phone call.


4 SGT Auto Transport Reviews

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5 Stars

March 24 2024 3:40PM

This was my first time sending my car to Fl. I didn’t know what to expect. Both ways, there weren’t any problems at all. While on the road the drivers called and gave me an approximate time of their arrival. They were true to their times on both trips. I will not hesitate to call them on my trip to Fl next year.

G M.
Monroe TWSP, NJ
SGT Auto Transport
Thank you for your feedback! We're pleased to hear that you were satisfied with our service.
5 Stars

March 21 2024 6:30PM

They did a great job, coordinating the move of five of my cars to Southern California from Texas. The driver selected was excellent. He was able to deliver my vehicles precisely to the location. I had picked out in South Los Angeles no damage and on time. No problems. Reasonably priced. I SGT I would recommend highly SGT carriers.

Steven M.
Dallas, TX
SGT Auto Transport
Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!
5 Stars

March 19 2024 5:40PM

I researched and called a few automotive transportation companies before I landed on SGT. The website is easy to use, informative, and accurate. I was able to talk to someone on the phone within minutes and given an economical price when compared to the competition. My needs were in Texas, and it went smoothly.

Carlos G.
Edinburg, TX
SGT Auto Transport
We're glad to hear you had a good experience! Thank you for choosing our service. If you have any future needs or questions, feel free to reach out.
1 Star

August 04 2021 4:55AM

NEVER DO BUSINESS WITH THIS COMPANY! Terrible service! The agent just try to take the money and did not perform the job properly.

At first, they promised to tow my car from Vegas back to California in the same day, but 3 days after they asked for $30 more to have the driver for pick up my car. I was agreed and paid $30 more, but they don't have tool or equipment to pick up my car.

I announced them that my car was broke down and not movable prior to sign the contract with them.

Since they did not able to move my car and they just refund $300 on the total charge of $530. I will never do a business with this service again and not recommend to other to use this horrible service.

Phan V.
Anaheim, CA
SGT Auto Transport
Dear Phan, We greatly appreciate you taking the time to share your experience with us, and we are sincerely sorry to hear about this situation. Your order will undergo an audit to ensure that all proper protocols were followed and to identify ways to further enhance the quality of our services. We apologize once again for any inconvenience caused. Warm regards,
1
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