Since 2003, United States Gold Bureau (USGB) has worked to establish itself as a reliable gold IRA company and precious metals dealer, specializing in gold, silver, platinum, and palladium coins and bars. The company serves investors—especially seniors—seeking to diversify and protect their assets with tangible metals. The U.S. Gold Bureau provides personalized guidance and educational materials, as well as options to buy bullion outright. Home delivery or secure storage are both options. Their knowledgeable staff helps customers determine pricing, shipping, and storage options. This makes it easier for buyers to confidently add physical precious metals to their portfolios.
Editorial Breakdown
Customer Care
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Bottom Line
U.S. Gold Bureau offers a reliable and customer-focused way to buy physical precious metals, making it an excellent choice for seniors and other investors seeking to diversify their portfolios with tangible assets and personalized service.
What is U.S. Gold Bureau?
U.S. Gold Bureau is a well-established precious metals dealer specializing in the sale of a wide range of gold, silver, platinum, and palladium coins and bars. The company has built a reputation as a reliable source for investors looking to diversify their portfolios with physical precious metals. Whether buyers want to add bullion for personal ownership, as a gift, or as an investment, U.S. Gold Bureau offers an extensive selection, along with clear and educational resources to help customers understand their options.
For many seniors, buying precious metals through U.S. Gold Bureau is an attractive way to gain direct ownership of tangible assets that can help protect wealth from inflation and economic uncertainty. The company offers both home delivery and secure storage options, giving customers flexibility based on their comfort level with storing metals. Seniors often appreciate the peace of mind that comes with owning physical gold or silver, as well as the company’s emphasis on transparency and personalized customer service. U.S. Gold Bureau’s team of experienced account executives provides tailored support throughout the purchasing process, including answering questions about pricing, delivery methods, and storage solutions. This hands-on guidance helps investors—especially those new to buying precious metals—feel confident and informed. By combining a broad product selection with knowledgeable customer care and secure handling options, U.S. Gold Bureau positions itself as a strong choice for anyone interested in acquiring precious metals.
Pros
Over 20 years of experience in the precious metals market
Wide range of precious metals available
Emphasis on education to help investors make informed decisions
Flexible delivery options
Cons
Pricing is not always listed online
Great ongoing promotions
American Hartford Gold Group
Lowest price guarantee and no buyback fees
Up to $15,000 in FREE silver on qualified accounts
U.S. Gold Bureau is a trusted precious metals dealer offering a comprehensive range of products and services to help individuals buy, sell, and invest in gold and other precious metals.
Buying Gold and Other Precious Metals
U.S. Gold Bureau provides a wide selection of gold, silver, platinum, and palladium products, including bullion coins, bars, and specialty items. Customers can purchase these metals for direct ownership, with options for home delivery or secure storage through approved depositories.
Selling Gold and Precious Metals
For those looking to liquidate their holdings, U.S. Gold Bureau offers a straightforward and transparent process for selling gold, silver, and other precious metals. The company provides competitive buyback rates based on current market prices and handles each transaction with discretion and professionalism.
Gold IRA Services
U.S. Gold Bureau also specializes in helping clients diversify retirement portfolios through gold IRAs. By partnering with trusted custodians, the company helps customers establish self-directed IRAs backed by physical gold or other precious metals.
Additional Services
Beyond buying, selling, and gold IRAs, U.S. Gold Bureau offers educational resources, market insights, and price charts to help investors stay informed. The company also provides secure shipping and insured delivery on all purchases, ensuring peace of mind with every transaction.
U.S. Gold Bureau Products Categories
The U.S. Gold Bureau offers a comprehensive range of investment-grade precious metals, including the American Eagle, designed to meet the needs of both investors and collectors. Their inventory includes government-issued coins, bullion bars, and specialty items in gold coins, gold bars, silver bars, platinum, palladium, and other collectible items. Products are available for direct purchase with secure delivery or as part of a precious metals IRA.
U.S. Gold Bureau Fees
When it comes to fees, USGB states complete transparency and no hidden fees; however, we were hard-pressed to get details from their website. The only fees we found are a $25 priority shipping and insurance fee that is deducted from your proceeds when you sell precious metals to U.S. Gold Bureau. A phone call to the company is needed to assess any other fees for their other services. Typically, with precious metals, you can expect the following fees:
Working with U.S. Gold Bureau to buy, sell, or invest in precious metals can be done in four to five easy steps. The company is known for its educational approach, personalized customer service, and secure handling of transactions, making it a popular choice for both new and experienced investors seeking to buy, sell, or diversify and protect their assets.
How to Buy Precious Metals from U.S. Gold Bureau
The company’s experienced account executives guide buyers through product selection, pricing, and delivery logistics to ensure a seamless and informed purchasing experience.
Browse Products: Visit the U.S. Gold Bureau website to explore a wide selection of gold, silver, platinum, and palladium coins and bars.
Create an Account: Sign up for an account to view pricing, access product details, and complete your order.
Place Your Order: Add items to your cart and proceed to checkout. You can choose home delivery or secure storage.
Make Payment: Pay securely via bank wire, check, or eligible credit card.
Receive Confirmation: You’ll receive order updates and tracking information once your payment is processed.
How to Sell to U.S. Gold Bureau
Sellers receive personalized assistance throughout the process, from evaluation to payment, ensuring a smooth and secure experience.
Request a Quote: Contact the U.S. Gold Bureau buyback program team by phone to receive a current price quote based on market value.
Lock in Your Price: If you agree to the quote, your price is locked in for a limited time.
Ship Your Metals: Follow the company’s instructions for securely packaging and shipping your metals.
Get Paid: Once your shipment is received and verified, you’ll be paid promptly via your selected payment method.
Precious Metals Investment with U.S. Gold Bureau
Account executives walk investors through the rollover or transfer process, IRA-approved product selection, and storage arrangements, making it easier for clients to hedge against economic uncertainty within their investment decisions.
Speak with an IRA Specialist: Call the phone number listed on the website or request a consultation to get personalized guidance on opening a self-directed Gold IRA.
Set Up Your Account: U.S. Gold Bureau works with trusted custodians to help you open and fund your IRA.
Select IRA-Approved Metals: Choose from a range of IRS-approved gold and silver products.
Arrange Secure Storage: Your metals are stored in a government-approved depository that meets IRS requirements.
Monitor Your Investment: Stay informed with account access, performance updates, and ongoing support.
U.S. Gold Bureau Customer Reviews
The U.S. Gold Bureau is accredited and has received an A+ rating from the Better Business Bureau (BBB). That said, there are several complaints, many of which have been resolved. On other well-known review sites, a smaller number of customers express frustration with delays in order processing or delivery times, particularly during periods of high demand. Some reviewers are unhappy that they cannot see spot prices listed online, and instead have to call for quotes. There are also complaints of feeling pressured by sales tactics. However, these concerns appear less common than the positive feedback.
On the flip side, many customers praise U.S. Gold Bureau for its helpful account executives, who guide buyers through every step of the process. Several reviews highlight that the company is professional, reliable, and transparent. Clients appreciate the wide selection of precious metals and the personalized service. They report feeling confident about their investment decisions, especially newcomers to buying gold or silver. Customers also value the secure, insured shipping and the company’s commitment to educating buyers about the market.
Is U.S. Gold Bureau legit?
Established in 2003 and located just outside of Austin, Texas, USGB is an operating subsidiary of Lone Star Tangible Assets, the company behind the Texas Bullion Depository. It’s an authorized U.S. Mint dealer, a member of the National Coin and Bullion Association, and it is accredited and rated A+ by the BBB.
U.S. Gold Bureau FAQs
Should I buy gold from U.S. Gold Bureau?
It’s important to find a gold dealer that you trust and that offers what you’re looking for. U.S. Gold Bureau is a legitimate company and a good choice if its products, services, and fees align with your financial goals.
Who owns U.S. Gold Bureau?
Lone Star Tangible Assets, LLC acquired U.S. Gold Bureau in 2008. It also owns the Texas Bullion Depository, making it a big part of the precious metals industry.
Conclusion
With its extensive selection of gold, silver, platinum, and palladium products, along with personalized guidance and flexible delivery or storage options, U.S. Gold Bureau stands out as a trusted gold dealer for those looking to invest in physical precious metals. Its focus on education and customer support makes it particularly appealing to seniors who want to protect their wealth and gain peace of mind through direct ownership of tangible assets.
