Audicus Hearing Aids Review
Audicus provides discount prices on hearing aids by keeping overhead low and eliminating intermediaries. You can pay for your hearing aids with a monthly subscription, financing options or an upfront payment. You get a 45-day trial period, and if you don’t love the devices, return them for a refund. Customers also get unlimited support from one of the top hearing aid companies.
It’s easiest to buy Audicus hearing aids on its website, although the company has a few clinics in major U.S. cities. Today’s hearing aid technology is so advanced that in-person fittings are often unnecessary. Default settings are based on years of data, and Audicus audiologists can customize the hearing aids. You can make further adjustments with a mobile app or buttons on the device, depending on your environment.
Pros
- Accurate free online hearing test
- Consult with the audiology team seven days a week
- Custom hearing aids based on hearing tests
- Remote adjustments available
- 45-day risk-free trial
- Unlimate warranty for members
Cons
- No hearing aid models for profound hearing loss
- No children’s hearing aids
Audicus Hearing Aid Models
Audicus offers behind-the-ear (BTE), receiver-in-canal (RIC) and completely-in-canal (CIC) hearing aid models. A hearing professional examines your hearing test to help you choose the right hearing aids. The new Audicus Mini hearing aid features advanced programming and a background noise limiter. The top-of-the-line Omni uses adaptive-directional microphones to detect the direction of incoming speech and cut out background noise. You can stream directly from an Apple or Android smartphone and charge the devices while you sleep.
| Model | Mini | Wave | Spirit | Omni |
| Hearing Loss | Mild to moderate | Mild to severe | Mild to severe | Mild to severe |
| Base Cost / monthly* | $999 / $99 | $699 / $89 | $1,199 / $109 | $1,499 / $119 |
| Type | CIC | RIC | RIC | RIC |
| Feature highlights | Invisible, battery | Bluetooth, rechargeable, customize via mobile app | Bluetooth, rechargeable, cutting-edge remote adjustment capabilities | Bluetooth, rechargeable, remote adjustment, adaptive directional sound |
Audicus Care and Protect Plan
Audicus Care and Protect gives you three years of coverage for unlimited hearing aid repairs, reprogramming, and Clean and Care service. Audicus Protect is included with the membership, or you can add it to your non-subscription order. The Audicus Protect plan costs $99 per ear. The plan is available for all Audicus models.
Audicus Plus
Audicus Plus is a membership program that allows customers to get the latest model for a flat monthly rate. Starting at $89 per month, customers will receive a set of premium hearing aids and priority care from their hearing specialists. Audicus Plus customers receive a free hearing aid upgrade every 18 months. The program also comes with comprehensive damage and loss insurance. If you decide the program is not for you, purchase your hearing aids at a prorated price.
Audicus Hearing Aids Costs
We covered Audicus hearing aid costs in the table above, which are very reasonable compared to competitor devices. Audicus Clean and Care provides cleaning, batteries and consumable parts every three months for $12 per month. You also can pay for the service with a one-time $40 to $50 fee. Audicus’s $39 to $59 subscription plans are affordable, but you can also finance the cost if you prefer. Audicus partners with Allegro to offer monthly payment plans starting at $39 over six, 12, or 18 months.
Audicus periodically offers promotional pricing on its website. If you fill out a form to get a coupon sent to your email, you will likely also have to provide a phone number. You will start receiving promotional communications, so it’s best to sign up for special pricing only if you’re sure you want to order hearing aids.
How to Buy Hearing Aids from Audicus
Before you can buy hearing aids online from Audicus, you’ll need to take the hearing test provided on its website. You can also send a recent hearing test (audiograph) to Audicus. Upload the audiograph by using the link on its website, sending a fax, sending a picture of the test via text, or emailing a photo of the results. They’ll store all records following HIPPA-compliance measures, so your information remains private and anonymous.
After an Audicus hearing professional at Audicus reviews your hearing test, you’ll receive recommendations for hearing aids. Audicus sells four FDA-approved hearing aid models for mild to severe hearing loss. Select the hearing aid and then add the options you want depending on the model, such as:
- One-time payment or subscription
- Rechargeable hearing aids
- Enhanced clarity
- Color
- TV connector
- Remote control
- UV dry box
- Audicus Care automatic supply shipments
- Audicus Protect plan with unlimited repairs and cleanings and a one-time replacement
An audiologist will program your hearing aids, though you can tweak the settings once you receive them. Audicus offers a 45-day trial. Each hearing aid comes with a two-year manufacturer’s warranty, a Quick Start Kit, unlimited support, and free shipping.
In addition to their online purchase options, Audicus has four clinics across Denver, Colorado, New York, New York, and Chicago, Illinois. You can also visit a partner clinic in Springfield, Illinois, Port Charlotte, Florida, and three cities in Arizona.
Audicus Complaints
The Better Business Bureau gives Audicus an A+. Consumer reviews on the BBB site rate the company with 4.6 out of 5 stars. ConsumersAdvocate gives Audicus a perfect 5-star rating, with 4.9 out of 5 stars from readers. Its Yelp score is 4.5 out of 5. Facebook reviews averaged a bit lower at 3.9 out of 5, but we found no complaints after 2016.
ZipHearing says Audicus is very easy to use but only recommends ordering hearing aids online if you’ve worn them before.
Audicus Hearing Aids Q&A
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Can I wait until I try my Audicus hearing aids to buy Audicus Protect?
Yes. You can subscribe to the Audicus Protect program after you buy hearing aids. You have 60 days from the date of shipment to add the service.
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Do I have to sign up for Audicus Care at the same time I buy my hearing aids?
No. You can subscribe to and cancel Audicus Care at any time.
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Does Audicus ship hearing aids outside of the U.S.?
Audicus can ship orders to just about anywhere in the world. International taxes and fees may vary, so call or email Audicus for details before ordering.
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Does Audicus only sell hearing aids online?
Audicus has hearing aid clinics in various cities across New York, Colorado, Illinois, Florida, and Arizona. Verify clinic locations on the website and call to make an appointment. Otherwise, all sales are online.
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Does Audicus manufacture the hearing aids it sells?
Audicus works with hearing aid manufacturers to source the devices it offers to customers. The company is not involved with manufacturing.
Conclusion
The cost of hearing aids is often why people with hearing loss don’t buy them. Audicus says consumers have saved over $40 million since the company started selling hearing aids online in 2011. Most of Audicus’ reviews are outstanding and note a high customer service level. Audicus provides some of the lowest hearing aid prices, easy ordering, ongoing support and a 45-day free trial.