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Audicus offers high-tech, advanced hearing aids at low prices you can buy online or in-store. The company provides a free professionally developed hearing test on its website to get hearing aids customized to your needs. Audicus customers choose from five high-quality hearing aids for mild to severe hearing loss. Prices start at $699, but those who subscribe as a member pay $99 per month for unlimited remote telecare and free upgrades every 18 months.
Audicus offers affordable hearing aids with unlimited customer support and an industry-leading free trial.
Audicus provides discount prices on hearing aids by keeping overhead low and eliminating intermediaries. You can pay for your hearing aids with a monthly subscription, financing options or an upfront payment. Audicus offers a generous 100-day trial period and a full refund. Its trial period and the fact that it offers unlimited support is why we named Audicus one of the top hearing aid companies.
It’s easiest to buy Audicus hearing aids on its website, but the company also has a few clinics in major U.S. cities for you to visit in person. Today’s advanced hearing aid technology usually renders in-person fittings unnecessary, and Audicus’ default settings are based on years of data, so programming the devices shouldn’t be a problem. But if you want further customization, or have unique hearing needs, an Audicus audiologist can customize the hearing aids for you. As you move to different environments, you can adjust the settings using the mobile app or the buttons on the device.
Pros
Accurate free online hearing test
Consult with the audiology team seven days a week
Custom hearing aids based on hearing tests
Remote adjustments available
100-day risk-free trial is one of the longest in the industry
Audicus offers three behind-the-ear (BTE), completely-in-canal (CIC) models and one receiver-in-canal (RIC) model. The Audicus Mini hearing aid features advanced programming and a background noise limiter. The top-of-the-line Omni uses adaptive-directional microphones to detect the direction of incoming speech and cut out background noise. You can stream directly from an Apple or Android smartphone and charge the devices while you sleep.
If you’re unsure which option is the best for you, an Audicus hearing professional examines your hearing test to help you choose the right hearing aids.
Mini
Wave 2
Spirit 2
Omni
Degree of Hearing Loss
Mild to moderate
Mild to severe
Mild to severe
Mild to severe
Base Cost* Premier plan
$1,249 N/A
$699 N/A
$824 $109 per month
$949 $119 per month
Feature highlights
Invisible, battery
Bluetooth, rechargeable, customizable via mobile app
The cost of Audicus hearing aids is very reasonable compared to competitor devices. In 2024, the company lowered prices by up to $1,000 on its entire line of RIC products, meaning that all RIC hearing aids at Audicus are now available for less than $2,000. Audicus partners with Allegro to offer monthly payment plans starting at $39 over six, 12, or 18 months. All devices come with a substantial two-year warranty.
Audicus periodically offers promotional pricing on its website. If you fill out a form to receive a coupon via email, you will likely also have to provide a phone number. You will start receiving promotional communications, so it’s best to sign up for special pricing only if you’re sure you want to order hearing aids.
For an extra $12 per month, Audicus Care and Protect gives you three years of coverage for unlimited hearing aid repairs, reprogramming, and Clean and Care service. Audicus Protect is included with the membership, or you can add it to your non-subscription order. The Audicus Protect plan costs $99 per ear. The plan is available for all Audicus models.
Audicus Plus Membership Program
Audicus Plus is a membership program that allows customers to get the latest model for a flat monthly rate. Starting at $99 per month, customers will receive a set of premium hearing aids and priority care from their hearing specialists. Audicus Plus customers receive a free hearing aid upgrade every 18 months. The program also comes with comprehensive damage and loss insurance. If you decide the program is not for you, purchase your hearing aids at a prorated price.
How to Buy Hearing Aids from Audicus
Before you can buy hearing aids online from Audicus, you’ll need to take the online hearing test provided on its website. We took several online hearing tests offered by OTC hearing aid companies, and found the Audicus test to be the easiest to take and the most straightforward.
Our results page after completing the Audicus online test. Source: Retirement Living
You can also send a recent hearing test (audiograph) to Audicus. Upload the audiograph by using the link on its website, sending a fax, sending a picture of the test via text, or emailing a photo of the results. They’ll store all records following HIPPA-compliance measures, so your information remains private and anonymous.
After an Audicus hearing professional at Audicus reviews your hearing test, you’ll receive recommendations for hearing aids. Audicus sells four FDA-approved hearing aid models for mild to severe hearing loss.
To buy hearing aids from Audicus, select the hearing aid you want and your preferred options. You can customize your hearing aid with features such as:
One-time payment or subscription
Rechargeable hearing aids
Enhanced clarity
Color
TV connector
Remote control
UV dry box
Audicus Care automatic supply shipments
Audicus Protect plan with unlimited repairs and cleanings and a one-time replacement
An audiologist will program your hearing aids, though you can tweak the settings once you receive them. Audicus offers a 100-day trial. Each hearing aid comes with a two-year manufacturer’s warranty, a Quick Start Kit, unlimited support, and free shipping.
In addition to their online purchase options, Audicus has four clinics across Denver, Colorado, New York, New York, and Chicago, Illinois. You can also visit a partner clinic in Springfield, Illinois, Port Charlotte, Florida, and three cities in Arizona.
After-Purchase Support from Audicus
Every Audicus customer has lifetime access to five-star support from a dedicated support specialist, even during their trial period. Upon purchase, you’ll be assigned a specialist who will reach out once your hearing aids are delivered and for the next four weeks to ensure you experience immediate benefits from your devices and have the shortest time adapting to the hearing aids.
An Audicus representative told us that its support team resolves 90% of issues within 30 minutes of customer outreach. For any issues requiring an audiologist, they can provide a remote appointment within one business day.
Audicus Complaints
The Better Business Bureau gives Audicus an A rating and ConsumerAffairs rates it 4.5 out of 5 stars. While most reviews of the company are positive, customers say the setup process can be tough. We recommend connecting with your support specialist immediately to ensure you program your hearing aids properly. Others mention that it was harder than expected to cancel their membership.
Audicus Hearing Aids FAQs
Can I wait until I try my Audicus hearing aids to buy Audicus Protect?
Yes. You can subscribe to the Audicus Protect program after you buy hearing aids. You have 60 days from the date of shipment to add the service.
Do I have to sign up for Audicus Care at the same time I buy my hearing aids?
No. You can subscribe to and cancel Audicus Care at any time.
Does Audicus ship hearing aids outside of the U.S.?
Audicus can ship orders to just about anywhere in the world. International taxes and fees may vary, so call or email Audicus for details before ordering.
Does Audicus only sell hearing aids online?
Audicus has hearing aid clinics in various cities across New York, Colorado, Illinois, Florida, and Arizona. Verify clinic locations on the website and call to make an appointment. Otherwise, all sales are online.
Does Audicus manufacture the hearing aids it sells?
Audicus works with hearing aid manufacturers to source the devices it offers to customers. The company is not involved with manufacturing.
Conclusion
The cost of hearing aids is often why people with hearing loss don’t buy them. Audicus says consumers have saved over $40 million since the company started selling hearing aids online in 2011. Most of Audicus’ reviews are outstanding and note a high customer service level. Audicus provides some of the lowest hearing aid prices, easy ordering, ongoing support and a 100-day free trial.
I started wearing hearing aids in 2016. The Audicus Wave that I recently bought are awesome, and at half the price of my originals.
I was nervous buying online, but after taking the online hearing test and uploading the audio gram through my original HA provider, Audicus was able to program my new hearing aids perfectly.
They have awesome support and a great warranty. They also offer a 45 day free trial. I highly recommend Audicus.com.
Gordon C.
Gilmer, TX
Audicus
Hi, Gordon!
Thank you so much for taking the time to leave these kind words!! We are so happy to be a part of your happy hearing journey. Please reach out if you need anything else in the future! We are always here to help.
March 08 2022 1:08PM
Worst nightmare of my life! First agent who talked to me soon as I sent email was Sean ** and didn't seem to exist after the sale even though he told me to call back. Seems phone # was fake one. Assured my insurance would pay the loan but I was turned down so canceled the hearing aids, which were the most expensive.
I never signed for a loan yet saw a fake name go by which was mine but not my writing. I mentioned it and he said, "Don't worry about that!" My insurance canceled a loan very next day and got a call at 8:00 a.m.!
Super fast so then called the Allegro loan place and told them all was canceled so forget the loan. On and on it went and then a female was to handle all and "don't worry" she said. Ya right.
Loan company is after me for thousands of dollars for hearing aids I did not receive (I have proof of tracking them back to the hearing aid company). So I never even got to see them. Lots of calls made, no one at hearing aid place answers or replies now!!!! Odd right? Like a scam right?
Calling my insurance again and repeating whole story, I am now told the fake signature is illegal and they gave me legal place to call for help on this scam. And I am to just to ignore all because there was no loan as my signature was fake.
And they are so professional, when first answered heard giggling in background from these kids/men. So be VERY careful of ordering from them as scammers and hackers on your computer.
Sandy G.
Pittsburgh, PA
Audicus
Hi Sandy, we are very sorry about the confusion. Once your insurance company alerted us they would not be able to reimburse you, we canceled the order and refunded you right away.
September 25 2021 3:19AM
For decades before trying Audicus, I had either overpaid for aids sold only by audiologists or put up with poor quality amplifiers. I have had the Clara model aids (2 pair) for years—they work very well.
Clarity—especially in noisy environments—is much better than I had previously experienced. Only one time have they failed; Audicus repaired them promptly at no charge.
Sadly, their bluetooth remote adapter has been a disappointment. It is too weak; transmission drops out frequently to one aid or both unless the adapter is located very close to my throat and is oriented in a narrow range of positions. Audicus found no repairable defect, so the problem is due to marginal design.
