Caring Transitions

Everything was cleaned out and shredded (if needed); value established for tax receipts. Items were delivered to charity for donation. The house cleaned, floors swept and ready to show for sale. We could not believe the transformation. Then they delivered a piece of furniture and a box to Charlotte at Riderwood. Mr. ** returned keys to the house and more...his staff found and returned more than $ 6500 in cash! Plus, his fee was extremely reasonable.

Not only was Mr. **, honest but his team did a fabulous job. I highly recommend them. The company can help sort and do exactly what you want done. They can help you finish completely and faster than alone. They shred items on site. Before starting work, they walk through with you and work hand in hand with you as desired. They walk though with you at the end as well. They are accommodating, compassionate, competent, thorough, business-like and at the same time warm and polite while absolutely professional.

I cannot say enough good about them. Plus it was done in less than 1-1/2 days. I am amazed. Feel free to share this with any senior who is downsizing and or cleaning out their house for sale or rent or initiating a move.

No one should choose this company. They charge far more than competitors. Just because a person is older doesn’t mean he or she needs a company devoted to older people. I shouldn’t say “devoted.” I should say “preying.” If you use this company to sell your possessions you will get Pennies on the dollar. There are so many subtractions there’s nothing left for you. ONLY “Caring” Transitions makes money. They grouped items for our auction without telling us they would do that.

To clarify, they decided that two rugs would be sold together or a rug would be sold with baskets, or a beautiful handmade end table would be sold with two small bookcases from an unpainted furniture store. This depressed the amount we got. They sent us a link to advertising for our sale. When we clicked on the link, there was no mention of our sale. They took the pictures for our sale. We didn’t even recognize one of our beautiful pieces because the picture was so bad. We gave them a dining table and eight chairs we paid over $4000 for.

After the low sale price and all the subtractions, we netted a little over $16 for them. That is what you will get too if you hire this company. You will pay significantly more than you need to for a move and the auction is a bad joke.

https://www.caringtransitionswesternokandokc.com/?mibextid=Zxz2cZ. This company is horrible. My parents used this company in Western Oklahoma to auction off the rest of my Grandma’s items. The auction went great. Some of her things went for over $100. After the auction many people reached out via email to get info on shipping and they didn’t respond. My parents called to see what the amount was and no one called back. They were finally told that they did well.

Fast forward to today when Tia finally calls to say that they sold roughly $2500-$2700.00 and she would be getting $200. What?!? When my dad called to question the amount and ask for an itemized receipt of everything that was sold, Tia told him that she already gave him a discount in the beginning and if he wanted an itemized receipt she’d send it in the mail with a $1000 bill. So not only do they charge a 15% bidders fee, take all your money, take the remaining items and send you a bill afterwards. Tell me how this is legal? Don’t do business with them at all!

Wonderful team. It made the moving so smooth and easy. By the time Caring team left the apartment it looks like they’ve been living there for years. EVERYTHING was placed where it belong. Wonderful company to deal with. I will definitely recommend Caring Transitions for your love ones. Really professionals. Thank you, LL

We had a horrendous experience with this company, specifically the Campbell, CA franchise. Unreliable and unprofessional (late to every single meeting we scheduled), and unethical (the owner actually prioritized taking her dog to the vet for a non-emergency appointment over moving my parents - already 3 days late to move in - into their place), and unable to fulfill their commitment to us.

They were 3 days late moving my 90 year-old parents into their new home, ended up walking off the job without even telling us (they simply disappeared!), and then sent me threatening and nasty messages when I refused to pay them the balance due.

Regrettably, I reached out to the national company two times, filed detailed reports, was promised a return call from management, and have not heard back. Do not hire this franchise, and better yet, go with another company completely. There are so many great ones out there.

I am reviewing Caring Transitions of Central Iowa. For the most part, the decluttering went smoothly but I felt very rushed as there were three people decluttering all at the same time & I wasn't consulted by two of the three individuals about things that should be thrown in the garbage.

As you can see from one of the photos below, they advertise "staging home for resale" which includes cleaning the home, carpet cleaning, etc.

As you will see from the other photos attached, there was absolutely no way my home was "staged for resale" - the front of the cupboards weren't wiped down, there were cobwebs in the lights in the kitchen, & dead bugs in the fluorescent lights in the kitchen.

The main bathtub/shower combo still had dirty streaks on the shower walls, the grease on the stove was not cleaned off, the oven was not cleaned, there were cobwebs on the light at the bottom of the basement stairs, & there was dust on top of the lights in the bathrooms.

I was charged $375 which they took out of my down payment check. I had to end up hiring another cleaning company to clean what they didn't clean & I had to pay $200 for that. When I contacted Caring Transitions about this, I was informed they didn't have time to do it.

They knew I needed to get the house listed with a realtor right away but once they had their money, they didn't even try to make it right. I sent them a copy of the bill from the second cleaning company & asked them to reimburse me since they didn't do the job they were paid to do. That was one month ago today & I've heard nothing from them.

My family recently moved from Virginia to another state. We wanted to get rid of at least half of our furniture and a lot of miscellaneous. We called Tom to help us set up an auction. It was an overwhelmingly bad experience for us. Most of my auction lots sold for $2-$5.

Pennsylvania house couch sold for $3. Real wood tables sold for $5. We could have done much better just using online sales. Our 125 lots sold for around $2000. Caring Transitions charged us $2000 for their services. We made nothing!

My heart was broken watching my belongings being delivered to the buyers and us not making a penny off of the sales. One man showed up with a van and completely filled it up. I said, "How much did you pay for the van full of items? Twenty dollars?" He said, "No, around $40."

Truly heartbreaking. A lot of their employees had actually bid on my items. I'm guessing they buy them cheap and then can resell them to make money. Speculation only.

I would only recommend Caring Transitions if you are in a situation where you just need a place to be cleaned out and prefer not to do any work in order to do that.

My experience with my relocation was wonderful. I moved from one independent living apartment to another and was quickly unpacked and back to my normal life. Caring Transitions of Granbury sent four very helpful and kind employees that were efficient and took special care of my treasures.

I actually left the apartment and left them in charge! To my delight when I got home, all was in its perfect place. I found out they actually took photos to replicate as close as possible where things went. The sheets were even on my bed for me!

I was able to walk in and start enjoying my new place right away. The cost was fair and the staff was incredible.

I would like to give Caring Transitions 5 stars because they simply earned it. Getting an estate ready for sale is a daunting and emotional task. They eased this job for my family and me by sorting household treasures and bulk for auction, donation, or just to be hauled away.

There were some mistakes with items, but Caring Transitions was transparent and apologetic. The loss of a loved one and the care of their estate to get ready for sale was so much easier with Caring Transitions.

I used a Caring Transitions representative, Mill **, Washington location, to help me downsize my collectibles, namely a record collection. This was my first time using Caring Transitions and I had questions and comments on the listings for my merchandise.

After all the auctions were completed I received an invoice where the owner of this operation divided up the proceeds. She first tried to bill me over $1300 for moving the merchandise. I reminded her that I delivered all the items and there was no moving expense. She corrected this error.

But, the main concern is that she charged me almost $1000 for simply answering my questions at a rate of $300/hr. Our contract specifically stated that she was to receive a certain percentage for her services and an additional small percentage to cover bidder payment fees.

There was never any mention of billing me for questions or comments, in fact, I asked specifically if there would be any other costs to me and the answer was no, It is not in the contract. This was a very dishonest theft of my proceeds. This person cannot be trusted to deal honestly or fairly based on my personal experience.