Caring Transitions

Everything was cleaned out and shredded (if needed); value established for tax receipts. Items were delivered to charity for donation. The house cleaned, floors swept and ready to show for sale. We could not believe the transformation. Then they delivered a piece of furniture and a box to Charlotte at Riderwood. Mr. ** returned keys to the house and more...his staff found and returned more than $ 6500 in cash! Plus, his fee was extremely reasonable.

Not only was Mr. **, honest but his team did a fabulous job. I highly recommend them. The company can help sort and do exactly what you want done. They can help you finish completely and faster than alone. They shred items on site. Before starting work, they walk through with you and work hand in hand with you as desired. They walk though with you at the end as well. They are accommodating, compassionate, competent, thorough, business-like and at the same time warm and polite while absolutely professional.

I cannot say enough good about them. Plus it was done in less than 1-1/2 days. I am amazed. Feel free to share this with any senior who is downsizing and or cleaning out their house for sale or rent or initiating a move.

Caring Transition Seminole (Largo, FL) I won a stereo in Caring Transition Seminole online auction with pickup date March 30, 2024 between 1 pm to 5 pm. I arrived at 415 pm. There was no one around. I called the number listed on the auction invoice, received a voice mailbox, which was full. I couldn't leave a message. I texted the number that was listed on the invoice. I didn't get an answer. I contacted Caring Transitions Headquarters and the receptionist told me after checking with a supervisor that Angela had an emergency and couldn't make to the sale for auction pickup. Afterward, the neighbor across the streets said about 15 to 20 showed up today for pickup. I drove 1 hour and 1/2. As I was driving I received a text from Angela stating that she was in the hospital. I asked her why she didn't have one her staff members to be at the residence for people.

I told her I understood your emergency but she has an obligation to her business and she should have someone there to assist her if she couldn't be there. Angela told me that she would block me for not having compassion for her. Lord could someone tell me is this the way you run a business. Angela you need to improve you company organization or sell to someone that know how to run a business. Number 1. No one can run a public business alone. Thanks for blocking me. You saved me a lot of money because I have been losing a lot of money through Caring Transition false listings and threats to block you if you don't comply to their rules. I think it is time to start a class action lawsuit. I know I am not alone.

My partner's 85 yr old mother's health got to a critical point where an emergency decision had to be made to move her into assisted living. After making an emergency flight to FL from our home in WA, we contacted Traci ** from the Naples offices in late Feb 2024. Traci met with my partner and told her exactly what the company could do. Traci was very helpful and nice and even praised my partner for all the work she had already done packing things up. 3 days later we received an email with the contact and noticed the amount quoted had changed. We emailed her asking questions and that is where our contact with her ended. Over the course of 4 weeks we called the 2 numbers we had for Traci and emailed her and also contacted the office numbers for Naples and Sarasota. We left numerous messages with different operators who assured us the messages were getting delivered.

At some point we even expressed our concerns that something might have happened to her as it was really unusual for an owner of a company to not return any communication attempts. We called the corporate offices and they sent an email indicating they had forwarded our complaint to Traci, problem with that is Traci is the problem. We sent a rather poignant email back and a person by the name of Lisa from customer relations and care called us and advised that she was told by Traci that we rejected the contract and that she had spoken with us and advised us of that fact. THAT CONVERSATION NEVER TOOK PLACE. Traci ** lied.

Bottom line is this, Lisa at the customer relations and care department doesn't care at all, Traci ** is the most unprofessional person in the business period, and this company apparently only really cares about the auctions and not how the items get to the auctions and the horrible stress families are facing when having to deal with this at the last minute due to an emergency. RUN AWAY and donate your items to a needy organization rather than line the pockets of none empathetic and dishonest people.

Reading these reviews brings back lot sadness and regrets. While it is too late for my family, I sincerely hope that these reviews along with mine will discourage others from making a huge mistake by entering into a contract with these con artists. These snakes prey on the emotions that are common with individuals or families that are going through the heartbreak of losing a loved one, or relocating from a long time residence.

The owners of these franchises have obviously been trained to use the same technique during their sales pitch. They dupe the owners of the property by telling them exactly what they want to hear and making promises that will not be kept. They assure their victims that everything will be categorized, evaluated for pricing, and that most of the more expensive items will be auctioned on line to maximize sales. We watched as many items were carefully packed into boxes in preparation for the online auction. The boxed items were taken away to never be seen again. The promised online auction never occurred.

A few of the antique furniture items that held figurines were left in the home to display items for sale. The furniture displaying these items were clearly marked “CABINET IS NOT FOR SALE”, yet they were sold anyway. Absolutely no accountability was given for anything that sold. No description or selling price was provided for a single item sold. The items that were boxed for the online auction were supposedly sold in lots at the estate rather than online, yet there is no accountability. An extensive collection of carpenter, mechanic, lawn, and garden tools were liquidated with absolutely no accountability.

The property accumulated over a marriage of 69 years resulted in payment of less than $4,000. Please do not let these frauds plunder your family’s possessions. Do not sign any contract without having an attorney review it. I assure you that investing a few hundred dollars in professional fees will save you thousands of dollars as well as a lot of regret and heartache. The contract they have you sign is nothing more than a license for them to steal.

No one should choose this company. They charge far more than competitors. Just because a person is older doesn’t mean he or she needs a company devoted to older people. I shouldn’t say “devoted.” I should say “preying.” If you use this company to sell your possessions you will get Pennies on the dollar. There are so many subtractions there’s nothing left for you. ONLY “Caring” Transitions makes money. They grouped items for our auction without telling us they would do that.

To clarify, they decided that two rugs would be sold together or a rug would be sold with baskets, or a beautiful handmade end table would be sold with two small bookcases from an unpainted furniture store. This depressed the amount we got. They sent us a link to advertising for our sale. When we clicked on the link, there was no mention of our sale. They took the pictures for our sale. We didn’t even recognize one of our beautiful pieces because the picture was so bad. We gave them a dining table and eight chairs we paid over $4000 for.

After the low sale price and all the subtractions, we netted a little over $16 for them. That is what you will get too if you hire this company. You will pay significantly more than you need to for a move and the auction is a bad joke.

https://www.caringtransitionswesternokandokc.com/?mibextid=Zxz2cZ. This company is horrible. My parents used this company in Western Oklahoma to auction off the rest of my Grandma’s items. The auction went great. Some of her things went for over $100. After the auction many people reached out via email to get info on shipping and they didn’t respond. My parents called to see what the amount was and no one called back. They were finally told that they did well.

Fast forward to today when Tia finally calls to say that they sold roughly $2500-$2700.00 and she would be getting $200. What?!? When my dad called to question the amount and ask for an itemized receipt of everything that was sold, Tia told him that she already gave him a discount in the beginning and if he wanted an itemized receipt she’d send it in the mail with a $1000 bill. So not only do they charge a 15% bidders fee, take all your money, take the remaining items and send you a bill afterwards. Tell me how this is legal? Don’t do business with them at all!

Wonderful team. It made the moving so smooth and easy. By the time Caring team left the apartment it looks like they’ve been living there for years. EVERYTHING was placed where it belong. Wonderful company to deal with. I will definitely recommend Caring Transitions for your love ones. Really professionals. Thank you, LL

We had a horrendous experience with this company, specifically the Campbell, CA franchise. Unreliable and unprofessional (late to every single meeting we scheduled), and unethical (the owner actually prioritized taking her dog to the vet for a non-emergency appointment over moving my parents - already 3 days late to move in - into their place), and unable to fulfill their commitment to us.

They were 3 days late moving my 90 year-old parents into their new home, ended up walking off the job without even telling us (they simply disappeared!), and then sent me threatening and nasty messages when I refused to pay them the balance due.

Regrettably, I reached out to the national company two times, filed detailed reports, was promised a return call from management, and have not heard back. Do not hire this franchise, and better yet, go with another company completely. There are so many great ones out there.

I am reviewing Caring Transitions of Central Iowa. For the most part, the decluttering went smoothly but I felt very rushed as there were three people decluttering all at the same time & I wasn't consulted by two of the three individuals about things that should be thrown in the garbage.

As you can see from one of the photos below, they advertise "staging home for resale" which includes cleaning the home, carpet cleaning, etc.

As you will see from the other photos attached, there was absolutely no way my home was "staged for resale" - the front of the cupboards weren't wiped down, there were cobwebs in the lights in the kitchen, & dead bugs in the fluorescent lights in the kitchen.

The main bathtub/shower combo still had dirty streaks on the shower walls, the grease on the stove was not cleaned off, the oven was not cleaned, there were cobwebs on the light at the bottom of the basement stairs, & there was dust on top of the lights in the bathrooms.

I was charged $375 which they took out of my down payment check. I had to end up hiring another cleaning company to clean what they didn't clean & I had to pay $200 for that. When I contacted Caring Transitions about this, I was informed they didn't have time to do it.

They knew I needed to get the house listed with a realtor right away but once they had their money, they didn't even try to make it right. I sent them a copy of the bill from the second cleaning company & asked them to reimburse me since they didn't do the job they were paid to do. That was one month ago today & I've heard nothing from them.

My family recently moved from Virginia to another state. We wanted to get rid of at least half of our furniture and a lot of miscellaneous. We called Tom to help us set up an auction. It was an overwhelmingly bad experience for us. Most of my auction lots sold for $2-$5.

Pennsylvania house couch sold for $3. Real wood tables sold for $5. We could have done much better just using online sales. Our 125 lots sold for around $2000. Caring Transitions charged us $2000 for their services. We made nothing!

My heart was broken watching my belongings being delivered to the buyers and us not making a penny off of the sales. One man showed up with a van and completely filled it up. I said, "How much did you pay for the van full of items? Twenty dollars?" He said, "No, around $40."

Truly heartbreaking. A lot of their employees had actually bid on my items. I'm guessing they buy them cheap and then can resell them to make money. Speculation only.

I would only recommend Caring Transitions if you are in a situation where you just need a place to be cleaned out and prefer not to do any work in order to do that.