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Freedom Gold USA is a precious metals dealer based in Los Angeles, California. The company offers gold IRAs as well as gold and silver products available for direct purchase. After evaluating Freedom Gold USA’s business model, we praise the company for its transparency, commitment to customer service, and low margins.
Freedom Gold USA offers precious metal IRAs for customers who want to diversify their retirement savings in a tax-deferred account. As a precious metals dealer, you can also purchase gold and silver for physical possession with the company. Freedom Gold USA specialists have over 30 years of experience in alternative assets, investments, and financial markets—expertise they’ll use to help you find the right metals for your goals.
Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.
While evaluating consumer sentiment regarding Freedom Gold USA, we noticed that many customers mentioned knowledgeable and experienced specialists by name. We asked the company how its specialists help customers make responsible investing choices, and received the following response:
“We spend a lot of time understanding [customer] goals and what they are trying to accomplish. Many of our customers come back to make second and third investments with us, affirming their belief in our team.”
This type of personalized attention and education surrounding alternative investment strategies is key for maintaining a quality reputation in the industry. Our review analysis of gold IRA companies on Retirement Living indicates that a no-pressure sales method in the gold industry helps ensure you make smarter, better-informed decisions. In fact, 65% of gold IRA reviews that mention high-pressure sales tactics and a lack of consumer education before making an investment decision were more likely to rate their experience negatively.
While we appreciate the company’s commitment to providing one-on-one customer service at every touchpoint, we would like to see Freedom Gold USA be more transparent about their pricing and fees online, so customers can learn more about their investment potential before talking with a representative.
A gold IRA from Freedom Gold USA operates just like a regular IRA except it holds physical gold. The assets must be stored in an approved IRA depository (Freedom Gold USA can recommend several reputable IRS-approved custodians, such as Delaware Depository, Lloyd’s of London, International Depository Services, and Brink’s US.)
To open a self-directed precious metals IRA, you’ll need to call Freedom Gold and speak to a specialist who will guide you through the process. They’ll help you determine the best method for funding it, whether that’s a transfer from an existing IRA account or a 401(k) to IRA rollover. To oversee a rollover, they will also coordinate with your current IRA custodian.
Next, you’ll choose your metals and place the order for the gold and silver assets you select. Freedom Gold USA specialists can help you identify which assets best fit your investment goals.
To qualify for an IRA, the precious metals you choose must meet certain IRS requirements. Collectible coins or rare coins, including graded or certified coins, are not eligible for a precious metals IRA. Some popular IRA-eligible coins include:
Freedom Gold USA lists its gold and silver inventory online, but not its prices. To start the process of buying coins, you’ll need to fill out a form with your contact information. Then, a company specialist will follow up with you to begin the process of buying gold and silver products that will best serve your goals.
If you choose to take physical possession of your metals rather than to fund an IRA, Freedom Gold USA will deliver to your door so you can store your precious metals in your home safe, a bank safety deposit box, or a secure storage depository.
Freedom Gold USA does not list its precious metal prices online, while other competitors in the space do. However, a representative we spoke to told us that their small margins set the company apart from other industry players. Freedom Gold USA’s margins are about 25% compared to the 30% or 35% margins charged by other firms.
Freedom Gold’s investor guide (available for download on the website) provides additional context surrounding its gold prices, stating, “the actual precious metals type and quantity in a transaction may affect the price received for any given bullion item.”
Remember: The price of gold fluctuates daily. When buying gold for an IRA or for physical possession, your final price will likely be higher than the current “spot” price of gold published on the web. Most gold dealers will add what’s called a “premium,” the markup gold companies levy on precious metals for profit.
Precious metals placed in an IRA must be stored in an IRS-approved facility. According to our conversations with a Freedom Gold USA representative, storage and maintenance fees usually amount to a few hundred dollars per year, though this will vary by custodian. The company’s recommended custodians are Horizon Trust and New Direction Trust Company.
Freedom Gold USA has one of the highest online customer ratings in the industry. Published complaints about Freedom Gold are rare—this cannot be said for all precious metals dealers. The company boasts an A- rating and a five-star review record with the Better Business Bureau. On TrustPilot, the company has a 4.7-star rating.
Online reviews mention knowledgeable, patient, and attentive advisors who took the time to answer any and all investment-related questions customers had.
Freedom Gold USA stands out among competitors for its commitment to customer service, low minimum investment requirement, and even lower margins on precious metals. With many of its customers returning to the company for repeat purchases, diverse-minded investors will appreciate Freedom Gold USA’s education-focused investment strategies.