Hero Automatic Pill Dispenser

They’re not selling the dispenser, ONLY renting it to you for $1.00/day and if you don’t want to continue to use it you must return it and then you owe them $ 360 for the year!

They call it a “Membership fee,” but that’s only semantics! You’re renting it so the first year, it will cost you, $50.00 original fee & then the $360, therefore, it costs you ~ $ 1.15/ day! I’ve gotten better rental fees from Rent-A-Center.

Support is just ok- they seem to be overseas and have a difficult time communicating over their chat interface.

Major flaw in their software is the inability to control the amount of time that must elapse before a dose of an as needed medication can be taken after another one of the same medicine was taken.

This is common for over the counter meds like **. Directions might say "take 2 tablets up to 4 times a day at least 4 hours apart". This device would allow someone to take 4 such doses back to back with no time spacing.

This is a significant risk, not just for those with dementia (for which they don't recommend this machine) but for anyone who routinely takes such medicines and simply forgets when they last took it.

If you have the app on your phone, you can look up in the log to see when you last took the dose but many older users may not have this capability. Also when you're experiencing pain, you might not have 100% of your wits about you.

There is no excuse not to have this feature- it would be commonly used and should be easy to program.

I want to warn all the persons about this pill dispenser and the app!!! First of all 1. This dispenser could not be handled by any impaired person or a person who have dementia because every time the device ask for a pin number at the time of the dispense!

2. This app don't function with recent android versions!! 3. This device is rented not owned so you need to return it if it don't fit your needs!

Or you pay $299 for contract cancellation and add $1,500 if you don't return the device to them and representative don't tell you about this statement when you "Buy" this dispenser when you call the sales department and it took more than a month to receive it! I don't recommend it.