Jabra Enhance Hearing Aids Review
Jabra Enhance hearing aid company launched in January 2019. Beginning as a startup named Lively, they partnered with Jabra and GN in 2022 to offer advanced-engineered devices that are accessible and affordable. Pair them with compatible accessories for the TV and telephone for better hearing in tough situations. The company offers online hearing tests and hearing aid sales. Jabra Enhance sells three models at significantly lower costs than most hearing aid retailers.
As of April 2023, Jabra updated its Enhance Select hearing aids to qualify as “over-the-counter” devices (the hearing aid hardware and underlying technology did not change). While a team of audiologists can will help you set up and manage your aids with a premium plan—Jabra’s original service offering—Jabra now offers a less expensive “basic” care plan option for users who are more comfortable managing the devices themselves.
Pros
- Affordable prices on OTC devices
- Free virtual consultation and ongoing, on-demand support
- Online hearing test to determine if aids are needed
- Aids can be adjusted with free app for iOS or Android
- Aids work for most common types of hearing loss
- Offers a more affordable DIY option
Cons
- No in-person exams or fittings
- Aids won’t work for some types of hearing loss
Jabra Enhance Hearing Aids Features
Jabra Enhance hearing aids are either battery-powered or rechargeable. The Enhance Select 50 uses a battery to help clarify speech and reduce noise. These aids have fewer features than the rechargable devices and are best used as a starter hearing aid solution for mild hearing loss. The Enhance Select 100 or 200 devices offer more advanced features to combat loud noises at parties or restaurants. Audiology advisors can adjust all hearing aids remotely, and you can adjust settings on the mobile app.
Jabra Enhance hearing aids are behind-the-ear devices with a small, nearly invisible receiver that fits in the ear canal. They are available in seven colors: gray, beige, light blonde, medium blonde, dark brown, black and white. Jabra Enhance recommends choosing the color based on your hair color if you want your hearing aids to be discreet.
Jabra Enhance hearing aids are designed for those with mild to severe bilateral hearing loss. Those with profound hearing loss should opt for hearing aids with more features.
| Feature | Benefit |
|---|---|
| Made for Smartphones | Stream music or phone calls from iOS devices and newer Android devices for the Rechargeable model |
| Warp channels | Splits frequencies to provide a more natural sound quality |
| Programmable settings | Customize settings for environments with different sound levels and acoustics, like parties and restaurants |
| Noise blocker | Blocks background noise to allow better speech comprehension |
| Directional microphones | Localizes sounds and focuses on speech in noisy backgrounds |
| Tinnitus control | Plays quiet, constant white noise to distract from ringing in the ears |
Getting Help With Jabra Enhance After the Sale
After purchasing a device, you can adjust the aids using the free mobile app, which also includes a handy “find my hearing aids” feature. Jabra Enhance hearing aids are easy to use. If you can use FaceTime or Skype, you can use these products.
As a customer, you’ll also receive continued access to a support team ready to assist you via video chat, phone, or email seven days a week. You can contact them from anywhere. If you need help while dining at a restaurant, simply open the app to reach a specialist. Jabra Enhance hearing aids come with a guarantee and three years of virtual support with licensed audiologists.
Jabra Enhance Hearing Aids Costs
Hearing aids can improve the quality of life for many seniors. Unfortunately, Medicare does not cover hearing aids, and the cost of hearing aids is often a challenge for seniors. Jabra Enhance hearing aids start at $1,195 a pair. The price is about one-third the cost of most hearing aids on the market.
Along with two hearing aids, you get a mobile app, carrying case, user manual, and three years of remote care. These hearing aids also include a three-year manufacturer’s warranty and loss and damage protection. Jabra Enhance offers payment plans as low as $39 per month for those who prefer not to pay the full price upfront.
New in 2023, Jabra Enhance debuted two care and protection package options for each hearing aid type: Basic and Premium. The Premium package is Jabra’s recommended product for value, benefit, and performance, as it includes three years of professional hearing care with the Audiology Team, a three-year warranty and loss and damage protection, and all aids qualify as over-the-counter. The Basic package is a new, more budget friendly option for OTC hearing aids (pre-programmed with three standard hearing profiles) to fit, set up, and manage yourself out-of-the-box. This offering is $200 less and comes with a one-year warranty and loss & damage protection. No hearing aid test is required under the Basic package.
Both packages include the free mobile app you can use to control and customize your hearing aid settings, as well as access to Jabra’s Customer Support Team seven days a week for technical support and troubleshooting.
Enhance Select 50
The Enhance Select 50 is a compact battery-powered device for everyday listening at home. It can stream Bluetooth and has a 100-day guarantee, a three-year warranty, and one year of batteries.
Enhance Select 100
The Enhance Select 100 is a high-quality rechargeable hearing aid for active customers looking for rich, natural sound in environments that make conversation tricky. The charging case powers up to 30 hours per charge. In music mode, the device will improve the quality of live music. It comes with a 100-day guarantee and a three-year warranty.
Enhance Select 200
Jabra’s most advanced hearing aid is the Enhance Select 200, which allows for the most natural and effortless listening in all situations. Noise tracker II technology allows the device to reduce unwanted background noise while maintaining speech. Binaural directionality technology mimics how your brain interprets sound for clearer sound.
| Device Name | Enhance Select 50 | Enhance Select 100 | Enhance Select 200 |
|---|---|---|---|
| Type | Battery | Rechargeable | Rechargeable |
| Description | Great sound for everyday listening. | Great for active lifestyles and tricky listening situations, like loud restaurants. | Advanced technology for natural, effortless listening. Great for active lifestyles and the most dynamic situations. |
| Price: Basic Package | $1,195 (as low as $39/mo) | $1,495 (as low as $49/mo) | $1,795 (as low as $58/mo) |
| Price: Premium Package | $1,395 (as low as $46/mo) | $1,695 (as low as $55/mo) | $1,995 (as low as $65/mo) |
How to Buy Jabra Enhance Hearing Aids
You can only purchase Jabra Enhance hearing aids from the company’s website. Select the color and add them to your online shopping cart. You’ll need to take the 5-minute online hearing test to see if you’re a candidate for Enhance Select and establish a baseline to program your hearing aids. The Food and Drug Administration recommends an in-person exam before you buy hearing aids because hearing loss could be a sign of another medical issue.
At the time of purchase, you’ll choose whether you want to opt for the Basic or Premium package. Jabra Enhance lists the prices and features of the hearing aid under each package in a comparison table. You can pay for the hearing aids using a credit card, debit card, PayPal, or financing through BreadPay. You can also use FSA and HSA payment methods. The hearing aids ship directly to your home.
Jabra Enhance Hearing Aids Complaints
Jabra Enhance posts consumer reviews on the website, and most are overwhelmingly positive when considering value and quality. The company receives an A rating from the Better Business Bureau. Negative reviews are hard to find, but a few customers experienced difficulty returning their hearing aids and getting in touch with customer service. However, those complaints were resolved quickly.
Jabra Enhance Hearing Aids Q&A
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Do Jabra Enhance Hearing Aids come with a money-back guarantee?
The company offers a 100-day money-back guarantee. If you return the hearing aids, you receive 100% of the purchase price.
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What does the Jabra Enhance hearing aids warranty include?
The device warranty covers three years from the date of purchase if you opt for the Premium package. You can send in damaged hearing aids to be repaired. Jabra Enhance’s hearing aid insurance replaces a stolen or unrepairable device with a $195 deductible. You can use this replacement warranty only once per hearing aid during the three-year warranty period.
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Are Jabra Enhance hearing aids FDA-approved?
The hearings aids are approved to treat the most common types of hearing loss. Those with profound loss should consider other hearing aids.
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How does support for Jabra Enhance hearing aids work?
One of the benefits of Jabra Enhance devices is you don’t need to leave your home to see an audiologist. Use the mobile app to request a video chat or call to get instant adjustments or other help.
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Can I talk with someone before I buy Jabra Enhance hearing aids?
Schedule a free 15-minute conference with a Jabra Enhance hearing specialist to discuss whether their hearing aids are right for you. You can schedule an appointment on the website.
Conclusion
Jabra Enhance hearing aids are a great way to buy low-cost hearing aids in the comfort of your home. Still, it’s best to make an appointment with your doctor or an audiologist to determine the cause of your hearing loss. If you’ve determined a hearing aid is the right solution, Jabra Enhance offers exceptional support and care for all customers.
To learn more, visit the Jabra Enhance website.