Lively Hearing Aids

Lively Hearing Aids Review

The Lively Hearing Aid website launched in January 2019. The company offers online hearing tests and hearing aid sales. Lively sells two models at significantly lower costs compared to most hearing aid retailers.

ReSound, a Denmark-based hearing technology company manufactures Lively hearing aids. ReSound has an impressive history dating back to 1943.

Pros
  • Affordable prices
  • Free virtual consultation and ongoing, on-demand support
  • Online hearing test to determine if aids are needed
  • Aids can be adjusted with free app for iOS or Android
  • Aids work for most common types of hearing loss

Cons
  • No in-person exams or fittings
  • Aids won’t work for some types of hearing loss

Lively Hearing Aids Features

Lively Hearing Aids
Lively Hearing Aids

Lively Hearing Aids are available in two models, the battery powered LiNX 3D 5 and the rechargeable Linx Quattro 5. This is the basic model in ReSound’s LiNX 3D line of hearing aids. These aids have fewer features than many other devices but work well as a starter hearing aid, or a solution for those who don’t need a complicated or high-tech hearing aid.

Lively Hearing Aids are behind-the-ear devices with a small, nearly invisible receiver that fits in the ear canal. They are available in seven colors: gray, beige, light blonde, medium blonde, dark brown, black and white. Lively recommends choosing the color based on your hair color if you want your hearing aids to be discreet.

Lively Hearing Aids are designed for those with mild to severe bilateral hearing loss. The volume gets adjusted via the mobile app. Those who have profound hearing loss need hearing aids with more features.

Lively Hearing Aid Features
Feature Benefit
Made for Smartphones (iPhone & Android) Stream music or phone calls from iOS devices and newer Android devices for the Rechargeable model
Warp channels Splits frequencies to provide a more natural sound quality
Programs Customize settings for environments with different sound levels and acoustics, like parties, restaurants and more
Noise blocker Blocks background noise to allow better speech comprehension
Directional microphones Localizes sounds and focuses on speech in noisy backgrounds
Tinnitus control Plays quiet, constant white noise to distract from ringing in the ears

Getting Help with Lively after the Sale

Lively Hearing Aids are easy to use. If you can use FaceTime or Skype, you can use Lively Hearing Aids. The aids can be adjusted with the free Lively app for your smartphone or other mobile devices. The app has a handy “find my hearing aids” feature as well.

Contact Lively’s audiologists and support professionals for assistance via teleconference, phone, email and a variety of other methods. Lively hearing aids come with a guarantee and three years of virtual support with licensed audiologists.

Lively Hearing Aids Cost

Hearing aids can improve the quality of life for many seniors. Unfortunately, Medicare does not cover hearing aids, and the cost of hearing aids is often a challenge for seniors. Lively Hearing Aids start at $1,450 a pair. The price is about one-third the cost of most hearing aids on the market.

Along with two hearing aids, you get a mobile app, carrying case, manual and two years of remote care. These hearing aids also include a three-year manufacturer’s warranty and loss and damage protection. Lively offers payment plans for those who prefer not to pay the full price upfront. If you have a high credit score, you will pay as low as $47 per month.

Lively Battery-Powered Hearing Aid

The Lively Battery-Powered Hearing Aid is a highly rated hearing aid that is Bluetooth enabled and controlled by a smartphone app. The Lively Battery Powered Hearing Aids come with a 100-day guarantee, 3 year warranty and 1 year of batteries.

Lively Rechargeable Hearing Aid

The Lively Rechargeable Hearing Aid is a high quality rechargeable hearing aid that gives customers 30-hours of listening time, per three-hour charge. The Lively Rechargeable Hearing Aid comes with a 100-day guarantee and a 3-year warranty.

Lively Hearing Aid Models
Model Battery-Powered Rechargeable
Price $1,450/pair $2,000/pair
Lowest financing price / term $47/mo – 24 months $65/mo – 24 months
Service 3 years 3 years
Warranty/Loss and Damage 3 years 3 years

Embrace Hearing

Source: Lively Hearing Aid

How to Buy Lively Hearing Aids

You can only purchase Lively Hearing Aids from the company’s website. Select the color and add them to your online shopping cart. Accept the waiver to indicate you understand and choose not to have a hearing test. The Food and Drug Administration recommends an in-person exam before you buy hearing aids because hearing loss could be a sign of another medical issue.

You can pay for the hearing aids using a credit card, debit card, PayPal or you can finance with Affirm. FSA dollars can also be used. The hearing aids ship directly to your home.

Lively Hearing Aids Complaints

Lively Hearing Aids is a new company, so we found few online reviews. Take care not to confuse the poor reviews for the Lively bra manufacturer with those for Lively Hearing Aids. Lively posts consumer reviews on the website with a composite score of 4.8 out of 5 stars. The company receives an A rating from the Better Business Bureau.

Lively Hearing Aids Q&A

  • Do Lively Hearing Aids come with a money-back guarantee?

    The company offers a 100-day money-back guarantee. If you return the hearing aids, you receive 100% of the purchase price.

  • What does the Lively Hearing Aids warranty include?

    The device warranty covers three years from the date of purchase. You can send in damaged hearing aids to be repaired. Lively’s hearing aid insurance replaces a stolen or unrepairable device with a $195 deductible. You can use this replacement warranty only once per hearing aid during the three-year warranty period.

  • Are Lively Hearing Aids FDA-approved?

    The hearings aids are approved to treat the most common types of hearing loss. Those with profound loss should consider other hearing aids.

  • How does support for Lively Hearing Aids work?

    One of the benefits of Lively devices is you don’t need to leave your home to see an audiologist. Use the mobile app to request a video chat or call to get instant adjustments or other help.

  • Can I talk with someone before I buy Lively Hearing Aids?

    Schedule a free 15-minute conference with a Lively Hearing Specialist to discuss whether their hearing aids are right for you. You can create a convenient appointment on the website.

Conclusion

About one in three adults over the age of 70 need hearing aids but have never tried them, according to the National Institute on Deafness and Other Communication Disorders. Lively Hearing Aids are a great way to buy low-cost hearing aids in the comfort of your home. It’s best to make an appointment with a hearing professional like an audiologist if you don’t know what is causing your hearing loss.

To learn more, visit the Lively website.

Lively Hearing Aids Reviews

Recent Reviews

Featured Review
July 12 2021 5:24PM

65 years old sound engineer with moderate loss. I could not spend $4000> for aids and after doing research. Lively hearing aids are made by Danish company GN AS.

Their aids are marketed by the brands ReSound, Beltone, Interton, Jabra, BlueParrott and FalCom in 100 countries. So these are real hearing aids.

I took the online test that matched the profile I had done by an audiologist so I went ahead and ordered them using the 1 year payment plan and they arrived in one day. I was immediately impressed with the results and after getting used to them I now never take them off.

I can listen to TV, take calls and of course hear conversations around me. The app to control the aids is a fantastic add on, I can't imagine having hearing aids without the app.

The customer service is great. I lost an aid after 6 months and they replaced it overnight for $195. Overall I really happy I went with Lively rechargeable aids and recommend them to friends often. There is no need to suffer hearing loss.

Mark B.
Mohegan Lake, NY
August 21 2021 6:25PM

I'm a retired medical professional who recently had an in office hearing test that showed I had mild hearing loss and would benefit from hearing aids.

I began shopping and was pleased to find the same hearing aid I was about to select from my audiologist was being sold by Lively for a much lower price. I ordered the rechargeable model from Lively and they arrived in two days.

I am extremely pleased with the quality of the hearing aids and immediate professional one-on-one service I have received during the adjustment period.

Unlike most companies who offer a 30 day return policy, Lively has a 100 day full refund return policy, allowing more time to make sure the hearing aids are a good fit. So far, I am very, very pleased with my purchase and would recommend Lively to family and friends.

Louise H.
Atlantic City, NJ
February 26 2021 2:14AM

I recently had a hearing test done professionally and was given an excellent score. Out of curiosity I did an online test at the Lively site. It showed I was hearing impaired (with both ears).

I hate to say it but the online test may be slanted for people to fail so as to purchase their hearing aids. I consistently could hear the tones in the 3 range so the threshold may be questionable.

Steve S.
Grayslake, IL
February 16 2021 7:58PM

I ordered the rechargeable version. Despite them telling you they will be delivered the next day, they did show up 5 days later. Then came the fit test.

They rode high on my ear and I got a lot of background from my hair rubbing against them. They came with some kind of measuring tool but no directions.

The bluetooth seemed to work OK but as the next day progressed, I figured out that the bluetooth feature is a streaming only. No built in microphone. I was told I would have to hold the phone to my mouth or put it in my pocket.

Back to the measuring device. I called them. Nice girl named Jessica promptly sent an email on how to use it. When I hung up and looked at the email it referred to a picture being attached. But no picture.

I called them back and got a rude dude named Geoff. Within 30 seconds the conversation was over when he told me I just needed to follow the instructions written in the email. He sent me a return label for me to send them back.

Chuck P.
PLUMAS LAKE, CA
February 13 2021 10:12PM

In 2 years I’ve had to send my LIVELY (resound) hearing aid or aids back for repair 11 times. It’s been a nightmare each time trying to reprogram and connect to Bluetooth or pairing properly. (It takes 3 weeks to get them back).

When connected to Bluetooth if you have to turn off an aid it knocks out your pairing and connection. Also, my family complains about hearing squealing coming out of my left hearing aid.

Ken F.
Austin, TX
February 08 2021 6:11PM

I could not be more happy with my Lively Hearing aids and the experience of buying from them. I purchased the non-rechargeable with the extended warranty (3 years). The audiologist I met with online (video chat) was very helpful and made sure I got set up right.

This is my first pair of hearing aids so I don't have a wide breadth for comparison but I was amazed at how much better everything sounded. Guess my wife has been right all these years... lol.

PLUS since I bought the extended warranty, I had peace of mind when my puppy chewed up one of the pieces. After they got over their initial laughter they sent me a replacement.

Now (months later) I've just found out that they will also send me ear wax guards FOR FREE which I was totally expecting to pay for!! Free stuffs, always nice! :-) So far, so good....I 100% recommend!!!

Eric W.
San Diego, CA
November 08 2020 1:27PM

I was sold hearing aids from Lively that would assist my hearing AND help mitigate the tinnitus in my ears. I received hearing aids alone. The aids assisted my hearing very well. I had no complaints.

My complaint was, in reality, they have no tinnitus assist at all, even though the feature is a part of their demo app, user guide and sales pitch to people. I returned the aids and got a refund.

R F.
Cleveland, GA
July 25 2020 8:53PM

I tried a pair of LIVELY Battery Powered hearing aids for close to the 100 days. I wanted to give myself a good amount of time to get used to them and have them tuned in to my hearing issues.

Overall the quality seems real good, size is very good, but unfortunately I could never have them tuned in where they really helped my hearing loss.

The online help was really great but I ended sending them back after I had a hearing test done locally which showed I have some major issues with my right ear. The return process was painless and I was give 100% of my money back.

If your issues is moderate hearing loss I think they would work well for you. The only negative would be you don't have one on one consultation & hearing test. I give them 5 stars for the online help and overall service. My ears I can only give 3 stars, they are the issue.

Karl F.
Meridian, ID
June 09 2020 9:38PM

I have had hearing aids for 4 years. I paid $4100 for my first pair at a local doctor's office. Two years ago my wife got hearing aids at a different doctor's office, also cost $4100. I noticed some additional hearing loss and was not really pleased with my local doctor. I liked the one my wife went to better but I considered trying an online sevice due to be lower cost.

In my search, I found that Lively sells the exact same hearing aid that my wife has but for only $1649. So I decided to give them a try. Super pleased! They have been very professional and the hearing aids are working perfectly. I have had one Zoom meeting with ah audiologist and have a second scheduled. During the first meeting, she made a slight adjustment and gave me a detailed description of what and how my new hearing aids work. I am particularly pleased with the app that allows me to adjust them. Great job at a very reasonable price.

Robert E.
Springdale, AR
May 11 2020 7:03PM

Doctors are great, service is great and the hearing aids are real and programmed to your hearing loss. If they say your audio gram supports the use of the these, buy them. These will give you your life back to you. Amazing phone calls and music streaming. Try them please.

Ron R.
Meridian, TX
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