Lively Hearing Aids

I recently had a hearing test done professionally and was given an excellent score. Out of curiosity I did an online test at the Lively site. It showed I was hearing impaired (with both ears).

I hate to say it but the online test may be slanted for people to fail so as to purchase their hearing aids. I consistently could hear the tones in the 3 range so the threshold may be questionable.

I ordered the rechargeable version. Despite them telling you they will be delivered the next day, they did show up 5 days later. Then came the fit test.

They rode high on my ear and I got a lot of background from my hair rubbing against them. They came with some kind of measuring tool but no directions.

The bluetooth seemed to work OK but as the next day progressed, I figured out that the bluetooth feature is a streaming only. No built in microphone. I was told I would have to hold the phone to my mouth or put it in my pocket.

Back to the measuring device. I called them. Nice girl named Jessica promptly sent an email on how to use it. When I hung up and looked at the email it referred to a picture being attached. But no picture.

I called them back and got a rude dude named Geoff. Within 30 seconds the conversation was over when he told me I just needed to follow the instructions written in the email. He sent me a return label for me to send them back.

In 2 years I’ve had to send my LIVELY (resound) hearing aid or aids back for repair 11 times. It’s been a nightmare each time trying to reprogram and connect to Bluetooth or pairing properly. (It takes 3 weeks to get them back).

When connected to Bluetooth if you have to turn off an aid it knocks out your pairing and connection. Also, my family complains about hearing squealing coming out of my left hearing aid.

I could not be more happy with my Lively Hearing aids and the experience of buying from them. I purchased the non-rechargeable with the extended warranty (3 years). The audiologist I met with online (video chat) was very helpful and made sure I got set up right.

This is my first pair of hearing aids so I don't have a wide breadth for comparison but I was amazed at how much better everything sounded. Guess my wife has been right all these years... lol.

PLUS since I bought the extended warranty, I had peace of mind when my puppy chewed up one of the pieces. After they got over their initial laughter they sent me a replacement.

Now (months later) I've just found out that they will also send me ear wax guards FOR FREE which I was totally expecting to pay for!! Free stuffs, always nice! :-) So far, so good....I 100% recommend!!!

I was sold hearing aids from Lively that would assist my hearing AND help mitigate the tinnitus in my ears. I received hearing aids alone. The aids assisted my hearing very well. I had no complaints.

My complaint was, in reality, they have no tinnitus assist at all, even though the feature is a part of their demo app, user guide and sales pitch to people. I returned the aids and got a refund.

I tried a pair of LIVELY Battery Powered hearing aids for close to the 100 days. I wanted to give myself a good amount of time to get used to them and have them tuned in to my hearing issues.

Overall the quality seems real good, size is very good, but unfortunately I could never have them tuned in where they really helped my hearing loss.

The online help was really great but I ended sending them back after I had a hearing test done locally which showed I have some major issues with my right ear. The return process was painless and I was give 100% of my money back.

If your issues is moderate hearing loss I think they would work well for you. The only negative would be you don't have one on one consultation & hearing test. I give them 5 stars for the online help and overall service. My ears I can only give 3 stars, they are the issue.

I have had hearing aids for 4 years. I paid $4100 for my first pair at a local doctor's office. Two years ago my wife got hearing aids at a different doctor's office, also cost $4100. I noticed some additional hearing loss and was not really pleased with my local doctor. I liked the one my wife went to better but I considered trying an online sevice due to be lower cost.

In my search, I found that Lively sells the exact same hearing aid that my wife has but for only $1649. So I decided to give them a try. Super pleased! They have been very professional and the hearing aids are working perfectly. I have had one Zoom meeting with ah audiologist and have a second scheduled. During the first meeting, she made a slight adjustment and gave me a detailed description of what and how my new hearing aids work. I am particularly pleased with the app that allows me to adjust them. Great job at a very reasonable price.

Doctors are great, service is great and the hearing aids are real and programmed to your hearing loss. If they say your audio gram supports the use of the these, buy them. These will give you your life back to you. Amazing phone calls and music streaming. Try them please.

At first, the app was not connecting with the earpieces (apple did an update that messed up the connection). Lively found a workaround and then maybe a month later everything started connecting seamlessly. Without the app, the system is limited. But with it, I am able to participate in group settings (parties) and not have the background noise be a problem. They are so comfortable that I have accidentally worn them in the shower, That freaked me out, but replace the battery and use a light blow-drying action and all was well.

This review is born out of a first swim of the season, yep I forgot to remove them, in fact, they sat at the bottom of the pool for 2 hours before I noticed and retrieved them. I removed the batteries and did a little blow-dry and left them without batteries for 3 days. Yesterday I loaded them and they worked!! This is day 2 after the reload and so far so good. Waterproof??

They advertise 3 day delivery. I was told they would be here Tuesday, No. Wednesday no hearing aids. Thursday no hearing aids. Called and cancelled. If service starts like this it will only get worse. Waiting on response to cancellation.