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Jabra Enhance Hearing Aids

4.65 Stars (20 Reviews)
Updated: June 5, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Lauren is the editor for Retirement Living focused on discussing current senior-related issues, including retirement planning, consumer protection, and health and wellness. With six years of finance and career journalism experience, Lauren has edited personal finance content for Credible, Angi, Slickdeals, Jobs for the Future, and more.

Jabra Enhance hearing aids change how you buy hearing aids. Jabra Enhance provides a direct-to-consumer website to purchase hearing aids online at lower prices. You don’t need a prescription, and customers receive aftercare virtually. Anyone with a compatible smartphone or tablet can use the hearing aids

Jabra Enhance logo

Editorial Breakdown

Ease of Purchase 4.5 Stars
Warranty 4.4 Stars
Price 4.6 Stars
Customer Service 4.4 Stars

Overall Rating 4.5 Stars

Bottom Line

Jabra Enhance provides direct-to-consumer access to BTE hearing aids at competitive prices.

Jabra Enhance Hearing Aids Review

Jabra Enhance hearing aid company launched in January 2019. Beginning as a startup named Lively, they partnered with Jabra and GN in 2022 to offer advanced-engineered devices that are accessible and affordable. Pair them with compatible accessories for the TV and telephone for better hearing in tough situations. The company offers online hearing tests and hearing aid sales. Jabra Enhance sells three models at significantly lower costs than most hearing aid retailers.

As of April 2023, Jabra updated its Enhance Select hearing aids to qualify as “over-the-counter” devices (the hearing aid hardware and underlying technology did not change). While a team of audiologists can will help you set up and manage your aids with a premium plan—Jabra’s original service offering—Jabra now offers a less expensive “basic” care plan option for users who are more comfortable managing the devices themselves.


  • Affordable prices on OTC devices
  • Free virtual consultation and ongoing, on-demand support
  • Online hearing test to determine if aids are needed
  • Aids can be adjusted with free app for iOS or Android
  • Aids work for most common types of hearing loss
  • Offers a more affordable DIY option


  • No in-person exams or fittings
  • Aids won’t work for some types of hearing loss

Jabra Enhance Hearing Aids Features

Jabra GN

Source: Jabra GN

Jabra Enhance hearing aids are either battery-powered or rechargeable. The Enhance Select 50 uses a battery to help clarify speech and reduce noise. These aids have fewer features than the rechargable devices and are best used as a starter hearing aid solution for mild hearing loss. The Enhance Select 100 or 200 devices offer more advanced features to combat loud noises at parties or restaurants. Audiology advisors can adjust all hearing aids remotely, and you can adjust settings on the mobile app.

Jabra Enhance hearing aids are behind-the-ear devices with a small, nearly invisible receiver that fits in the ear canal. They are available in seven colors: gray, beige, light blonde, medium blonde, dark brown, black and white. Jabra Enhance recommends choosing the color based on your hair color if you want your hearing aids to be discreet.

Jabra Enhance hearing aids are designed for those with mild to severe bilateral hearing loss. Those with profound hearing loss should opt for hearing aids with more features.

Jabra Enhance Hearing Aid Features
Feature Benefit
Made for Smartphones Stream music or phone calls from iOS devices and newer Android devices for the Rechargeable model
Warp channels Splits frequencies to provide a more natural sound quality
Programmable settings Customize settings for environments with different sound levels and acoustics, like parties and restaurants
Noise blocker Blocks background noise to allow better speech comprehension
Directional microphones Localizes sounds and focuses on speech in noisy backgrounds
Tinnitus control Plays quiet, constant white noise to distract from ringing in the ears

Getting Help With Jabra Enhance After the Sale

After purchasing a device, you can adjust the aids using the free mobile app, which also includes a handy “find my hearing aids” feature. Jabra Enhance hearing aids are easy to use. If you can use FaceTime or Skype, you can use these products.

As a customer, you’ll also receive continued access to a support team ready to assist you via video chat, phone, or email seven days a week. You can contact them from anywhere. If you need help while dining at a restaurant, simply open the app to reach a specialist. Jabra Enhance hearing aids come with a guarantee and three years of virtual support with licensed audiologists.

Jabra Enhance Hearing Aids Costs

Hearing aids can improve the quality of life for many seniors. Unfortunately, Medicare does not cover hearing aids, and the cost of hearing aids is often a challenge for seniors. Jabra Enhance hearing aids start at $1,195 a pair. The price is about one-third the cost of most hearing aids on the market.

Along with two hearing aids, you get a mobile app, carrying case, user manual, and three years of remote care. These hearing aids also include a three-year manufacturer’s warranty and loss and damage protection. Jabra Enhance offers payment plans as low as $39 per month for those who prefer not to pay the full price upfront.

Jabra GN

Source: Jabra GN

New in 2023, Jabra Enhance debuted two care and protection package options for each hearing aid type: Basic and Premium. The Premium package is Jabra’s recommended product for value, benefit, and performance, as it includes three years of professional hearing care with the Audiology Team, a three-year warranty and loss and damage protection, and all aids qualify as over-the-counter. The Basic package is a new, more budget friendly option for OTC hearing aids (pre-programmed with three standard hearing profiles) to fit, set up, and manage yourself out-of-the-box. This offering is $200 less and comes with a one-year warranty and loss & damage protection. No hearing aid test is required under the Basic package.

Both packages include the free mobile app you can use to control and customize your hearing aid settings, as well as access to Jabra’s Customer Support Team seven days a week for technical support and troubleshooting.

Enhance Select 50

The Enhance Select 50 is a compact battery-powered device for everyday listening at home. It can stream Bluetooth and has a 100-day guarantee, a three-year warranty, and one year of batteries.

Enhance Select 100

The Enhance Select 100 is a high-quality rechargeable hearing aid for active customers looking for rich, natural sound in environments that make conversation tricky. The charging case powers up to 30 hours per charge. In music mode, the device will improve the quality of live music. It comes with a 100-day guarantee and a three-year warranty.

Enhance Select 200

Jabra’s most advanced hearing aid is the Enhance Select 200, which allows for the most natural and effortless listening in all situations. Noise tracker II technology allows the device to reduce unwanted background noise while maintaining speech. Binaural directionality technology mimics how your brain interprets sound for clearer sound.

Jabra Enhance Hearing Aids
Device Name Enhance Select 50 Enhance Select 100 Enhance Select 200
Type Battery Rechargeable Rechargeable
Description Great sound for everyday listening. Great for active lifestyles and tricky listening situations, like loud restaurants. Advanced technology for natural, effortless listening. Great for active lifestyles and the most dynamic situations.
Price: Basic Package $1,195 (as low as $39/mo) $1,495 (as low as $49/mo) $1,795 (as low as $58/mo)
Price: Premium Package $1,395 (as low as $46/mo) $1,695 (as low as $55/mo) $1,995 (as low as $65/mo)

How to Buy Jabra Enhance Hearing Aids

You can only purchase Jabra Enhance hearing aids from the company’s website. Select the color and add them to your online shopping cart. You’ll need to take the 5-minute online hearing test to see if you’re a candidate for Enhance Select and establish a baseline to program your hearing aids. The Food and Drug Administration recommends an in-person exam before you buy hearing aids because hearing loss could be a sign of another medical issue.

At the time of purchase, you’ll choose whether you want to opt for the Basic or Premium package. Jabra Enhance lists the prices and features of the hearing aid under each package in a comparison table. You can pay for the hearing aids using a credit card, debit card, PayPal, or financing through BreadPay. You can also use FSA and HSA payment methods. The hearing aids ship directly to your home.

Jabra Enhance Hearing Aids Complaints

Jabra Enhance posts consumer reviews on the website, and most are overwhelmingly positive when considering value and quality. The company receives an A rating from the Better Business Bureau. Negative reviews are hard to find, but a few customers experienced difficulty returning their hearing aids and getting in touch with customer service. However, those complaints were resolved quickly.

Jabra Enhance Hearing Aids Q&A

  • Do Jabra Enhance Hearing Aids come with a money-back guarantee?

    The company offers a 100-day money-back guarantee. If you return the hearing aids, you receive 100% of the purchase price.

  • What does the Jabra Enhance hearing aids warranty include?

    The device warranty covers three years from the date of purchase if you opt for the Premium package. You can send in damaged hearing aids to be repaired. Jabra Enhance’s hearing aid insurance replaces a stolen or unrepairable device with a $195 deductible. You can use this replacement warranty only once per hearing aid during the three-year warranty period.

  • Are Jabra Enhance hearing aids FDA-approved?

    The hearings aids are approved to treat the most common types of hearing loss. Those with profound loss should consider other hearing aids.

  • How does support for Jabra Enhance hearing aids work?

    One of the benefits of Jabra Enhance devices is you don’t need to leave your home to see an audiologist. Use the mobile app to request a video chat or call to get instant adjustments or other help.

  • Can I talk with someone before I buy Jabra Enhance hearing aids?

    Schedule a free 15-minute conference with a Jabra Enhance hearing specialist to discuss whether their hearing aids are right for you. You can schedule an appointment on the website.


Jabra Enhance hearing aids are a great way to buy low-cost hearing aids in the comfort of your home. Still, it’s best to make an appointment with your doctor or an audiologist to determine the cause of your hearing loss. If you’ve determined a hearing aid is the right solution, Jabra Enhance offers exceptional support and care for all customers.

To learn more, visit the Jabra Enhance website.

20 Jabra Enhance Hearing Aids Reviews

Write Review
5 Stars

October 31 2022 4:29PM

I realized I needed help when my kids started fussing about me always saying “huh?”. So I bought a cheaper brand just to see if they would help and if I could wear them daily. They helped but the sounds were not natural and I think they’re more amplifiers than hearing aids.

So I took the plunge and went to the Lively website. Shipping was quick. The minute I put on my Lively Pro hearing aids I knew I had made the right choice. I was amazed that I could hear again like I was supposed to.

Now I can hear my TV and conversations without any problems. Yes they were quite a bit more expensive than the cheaper models; and they are worth every penny. I am a very satisfied and happy customer. I would recommend these without any reservation. They are the real deal!

Ronald R.
Texas City, TX
5 Stars

September 20 2022 1:19PM

First got hearing aids at 65 - an expensive pair (close to $5000). Lost one in a hospital visit. Got another pair (different brand, less expensive, but not by much).

These were rechargeable and Bluetooth enabled, so I could use them instead of headphones when listening to music, book, phone conversations. I learned that rechargeable and Bluetooth were important features to me.

When my expensive hearing aids were found to have a electronic problem, they took the faulty aid to repair it (or I could replace them again at another $4600). Instead I bought the Lively hearing aids. I am very happy with these hearing aids.

The audiologist who met with me in a Zoom conference to check in and to provide me with some training (Dr. **) is a friendly, very knowledgeable professional.

When I said that I had to turn the volume down when I first put the hearing aids on, she said she could fix this by sending me a patch over the internet. In the process she discovered that the hearing aids from Lively had a flaw. So Lively sent me a replacement pair. Extremely supportive.

The hearing aids together with the ListenLively app that I use on my iPhone have several controls that work remarkably well. My normal is person-to-person with clarity of speech the focus. One can adjust through the app the sensitivity to treble, mid, and bass sounds.

I listen to podcasts while at the gym and find the setting for music with a noise reduction focus to be helpful. Given my experiences with the support and with the hearing aids themselves, I highly recommend Lively hearing aids.

Al J.
Arlington, MA
5 Stars

September 13 2022 1:48PM

When I was having difficulty hearing streaming audio from my iPhone outdoors I contacted Lively and was scheduled for a Zoom consultation with an audiologist the next morning. The doctor was able to quickly diagnose my problem, update my settings, send me new domes, all at no charge.

Most importantly, Dr. ** was able to correct and remedy the problem effectively. I appreciated her patience and professionalism and can strongly endorse the level of customer service delivered by this company.

Peter W.
West Palm Beach, FL
5 Stars

June 18 2022 12:19PM

I am a retired Paramedic, I believe I lost my hearing riding on top of a siren for 12 years. I went to 2 ENT doctors and was told I could not hear unless I get hearing aids. Both were $6000.00 - 7500.00. I went online and tried 4 cheaper ones. That lasted about 2-3 months and found out from all there is nor warranty.

I came across Lively and check into it. I was impressed with the online exam they give for free. They sold both hearing aids for 1450.00. and set me up with a payment plan. And they are the great. I have had them for 6 months and one had a problem.

I called and was expecting a problem. Therrrrrrre was no dang. They emailed me a video on how to test what part was bad. I did that and now within 24 hours I have a new hearing aid. At 75 years young believe me you will not go wrong with the great business. Thanks again "LIVELY". CAROL **.

Carol K.
Longview, TX
5 Stars

August 21 2021 6:25PM

I'm a retired medical professional who recently had an in office hearing test that showed I had mild hearing loss and would benefit from hearing aids.

I began shopping and was pleased to find the same hearing aid I was about to select from my audiologist was being sold by Lively for a much lower price. I ordered the rechargeable model from Lively and they arrived in two days.

I am extremely pleased with the quality of the hearing aids and immediate professional one-on-one service I have received during the adjustment period.

Unlike most companies who offer a 30 day return policy, Lively has a 100 day full refund return policy, allowing more time to make sure the hearing aids are a good fit. So far, I am very, very pleased with my purchase and would recommend Lively to family and friends.

Louise H.
Atlantic City, NJ
5 Stars

July 12 2021 5:24PM

65 years old sound engineer with moderate loss. I could not spend $4000> for aids and after doing research. Lively hearing aids are made by Danish company GN AS.

Their aids are marketed by the brands ReSound, Beltone, Interton, Jabra, BlueParrott and FalCom in 100 countries. So these are real hearing aids.

I took the online test that matched the profile I had done by an audiologist so I went ahead and ordered them using the 1 year payment plan and they arrived in one day. I was immediately impressed with the results and after getting used to them I now never take them off.

I can listen to TV, take calls and of course hear conversations around me. The app to control the aids is a fantastic add on, I can't imagine having hearing aids without the app.

The customer service is great. I lost an aid after 6 months and they replaced it overnight for $195. Overall I really happy I went with Lively rechargeable aids and recommend them to friends often. There is no need to suffer hearing loss.

Mark B.
Mohegan Lake, NY
2 Stars

February 26 2021 2:14AM

I recently had a hearing test done professionally and was given an excellent score. Out of curiosity I did an online test at the Lively site. It showed I was hearing impaired (with both ears).

I hate to say it but the online test may be slanted for people to fail so as to purchase their hearing aids. I consistently could hear the tones in the 3 range so the threshold may be questionable.

Steve S.
Grayslake, IL
2 Stars

February 16 2021 7:58PM

I ordered the rechargeable version. Despite them telling you they will be delivered the next day, they did show up 5 days later. Then came the fit test.

They rode high on my ear and I got a lot of background from my hair rubbing against them. They came with some kind of measuring tool but no directions.

The bluetooth seemed to work OK but as the next day progressed, I figured out that the bluetooth feature is a streaming only. No built in microphone. I was told I would have to hold the phone to my mouth or put it in my pocket.

Back to the measuring device. I called them. Nice girl named Jessica promptly sent an email on how to use it. When I hung up and looked at the email it referred to a picture being attached. But no picture.

I called them back and got a rude dude named Geoff. Within 30 seconds the conversation was over when he told me I just needed to follow the instructions written in the email. He sent me a return label for me to send them back.

Chuck P.
1 Star

February 13 2021 10:12PM

In 2 years I’ve had to send my LIVELY (resound) hearing aid or aids back for repair 11 times. It’s been a nightmare each time trying to reprogram and connect to Bluetooth or pairing properly. (It takes 3 weeks to get them back).

When connected to Bluetooth if you have to turn off an aid it knocks out your pairing and connection. Also, my family complains about hearing squealing coming out of my left hearing aid.

Ken F.
Austin, TX
5 Stars

February 08 2021 6:11PM

I could not be more happy with my Lively Hearing aids and the experience of buying from them. I purchased the non-rechargeable with the extended warranty (3 years). The audiologist I met with online (video chat) was very helpful and made sure I got set up right.

This is my first pair of hearing aids so I don't have a wide breadth for comparison but I was amazed at how much better everything sounded. Guess my wife has been right all these years... lol.

PLUS since I bought the extended warranty, I had peace of mind when my puppy chewed up one of the pieces. After they got over their initial laughter they sent me a replacement.

Now (months later) I've just found out that they will also send me ear wax guards FOR FREE which I was totally expecting to pay for!! Free stuffs, always nice! :-) So far, so good....I 100% recommend!!!

Eric W.
San Diego, CA