Montway Auto Transport

Montway Auto Transport Review

Montway Auto Transport ships over 10,000 vehicles across all 50 states annually. The company invests heavily in customer support and technology to provide efficient service. Montway Auto Transport ships cars, trucks, motorcycles and small off-road vehicles, even if they are not drivable.

Customer service is available from 7 a.m. to 9 p.m. Central daily; it is available on Saturday from 8:30 a.m. until 6 p.m. Montway Auto Transport’s growth over the years is a byproduct of providing award-winning customer service. We found many reviews praising the broker for guiding new customers through the entire car shipping process.

Pros

• Immediate online quotes
• Auto shipping between all 50 states
• International vehicle shipments
• Customer service available until 9 p.m. six nights a week
• Free order cancellation before a carrier is assigned

Cons

• $199 fee if you cancel the order after a driver is assigned
• Tracking available only during business hours

Montway Auto Transport Door-to-Door Car Shipping

Door-to-door car shipping allows the consumer to specify the addresses where a vehicle will be picked up and delivered. The driver gets as close as possible if local ordinances or safety concerns prevent this level of service.

Montway can also ship cars sold or purchased online and for college students and snowbirds who overwinter in warmer climates. An adult must be present for pickup and delivery.

Open or Enclosed Shipping with Montway Auto Transport

Montway can provide open or enclosed trailer car shipping. The best method depends on your budget, vehicle value and when you need the shipment delivered. Open shipping is cost-effective, and most car dealers use this method. You’ll pay more to ship on an enclosed trailer, but it’s the safest choice for high-value vehicles.

Montway Auto Transport offers both open and enclosed car shipping. Fewer rigs take enclosed shipments, but Montway works with many auto transport companies to find the right equipment.

Montway Auto Transport Expedited Shipping

Not all carriers can offer expedited auto transport. Montway can offer this service with a network of over 5,000 licensed and experienced drivers. Expedited shipments are picked up much sooner than standard transports and get delivery priority.

Montway Auto Transport issues expedited customers a guaranteed pickup date, which makes planning easier. Keep in mind that expedited shipping adds significant cost over standard auto transport.

Montway Auto Transport vs. Drive-It-Yourself

Compare the costs of driving a vehicle yourself and using a car shipper to determine which option is best. Consider travel expenses, convenience and safety. Increased depreciation from the miles traveled can lower the vehicle’s resale value. Your time comes at a cost as well. You may have to take time away from work to drive or have other commitments that make traveling stressful.

The chart below uses a recent AAA average U.S. gas price of $2.181 per gallon. We used a standard passenger vehicle that gets 25 miles per gallon for the chart below. Our examples compare car shipping prices to the cost of driving yourself (fuel, meals, hotels and odometer miles).

We used an average of $180 per day for meals and sleeping arrangements. Montway’s online quote calculator provided the car shipping cost, which includes insurance. Long-distance vehicle shipping makes sense for most consumers from a financial perspective.

Curious about the cost to ship to Hawaii? Montway Auto Transport would ship the vehicle from Chicago to a Honolulu port for $2,599.

Montway Auto Transport Costs

Montway Auto Transport pricing depends on the time of year, how soon you need the vehicle picked up and other factors. See our Best Car Shipping Companies Guide for more cost information.

Change or cancel your order before a driver is assigned to the load, and you pay nothing. If you cancel your order after a driver is scheduled, you could pay $199. You must cancel your order in writing via email.

If you use Montway’s online quote tool, you’ll see two prices. The discounted price includes a small payment when the driver is assigned, with the balance due at delivery. You pay the final balance with cash, a cashier’s check or money order at delivery.

The discount is typically from $50 to $100 but can be more or less depending on the trip’s length. There’s no discount if you pay with a credit or debit card, and you’ll make a lump sum payment.

How to Get a Quote from Montway Auto Transport

Montway’s online quote tool is easy to use. Enter the pickup location and destination, and then a few details about the vehicle you want to ship. Enter your email address and how soon you want the shipment picked up. Montway Auto Transport provides an instant quote and sends a copy to your email address.

You can also call a customer service representative for a quote or to get answers to questions.

Montway Auto Transport Complaints

The Better Business Bureau gives Montway Auto Transport an A+ rating. Montway responded to all complaints on the BBB site, where customer reviews average 4.38 out of 5 stars. Facebook reviews give the company 4.3 out of 5 stars.

Montway’s average consumer review score is 4.3 out of 5 stars on Trustpilot, MyMovingReviews and Move.org. Car Talk published a favorable review highlighting the quote tool’s ease of use and the included insurance coverage.

Montway Auto Transport Q&A

• Does Montway Auto Transport insure my vehicle during transport?
  The carrier’s cargo insurance, combined with Montway’s insurance, covers vehicles up to $250,000. If you need more coverage, talk to your insurance agent.

• How long will it take Montway Auto Transport to ship my car?
  Montway Auto Transport completes vehicle shipments in two to nine days, depending on miles traveled. Weather with dangerous driving conditions can delay pickup or delivery. Excellent weather along the entire route may mean your car is delivered a day early.

• Can I ship an RV or camper with Montway Auto Transport?
  Although Montway ships many types of vehicles, the company does not transport recreational vehicles, campers or trailers.

• Can Montway Auto Transport top-load my vehicle?
  Most auto transport trailers have two decks. Loading your vehicle on the top deck can protect it from small rock chips and possible fluid leaks from other cars. You can request top-loading from Montway Auto Transport.
  The additional fee is usually under $100 to guarantee top-loading. This cost is waived or refunded if the driver can’t do a top-load due to legal or safety concerns.

• Does Montway Auto Transport ship vehicles internationally?
  Montway works with global carriers to haul vehicles to and from all ports across the United States. The company hints at expanding to full international shipping operations in the future.

Conclusion

Montway Auto Transport has been in business for well over a decade. Company growth exploded over those years with focused investment in the customer service team and technology. Montway’s rates are often on the low side, factoring in no additional charge for insurance. With thousands of drivers vetted for safety and experience, Montway Auto Transport is worth considering when getting car shipping quotes.