Advertising Disclosure

We may earn money from our partners when you click a link, complete a form or call a phone number.

We believe everyone deserves to make thoughtful, informed purchase decisions. As a result, we provide our buyers guides and local guides free for consumers. We may receive compensation from our partners. However, Retirement Living independently researches companies, and the compensation we receive does not affect the analysis of our staff. Retirement Living will not include companies on our guides that do not meet our quality standards. The compensation we receive from our partners may impact how and where companies appear on our site, including the order in which they appear. As an Amazon Associate Retirement Living earns from qualifying purchases.

Retirement Living independently researches companies, and we use editorial discretion to award companies with special recognition (i.e. Great Value) based on our staff's judgment. We do this to help you identify companies that will meet your specific buying needs, and we do not receive compensation for these designations.

Get Insider Access

Get special offers, advice and tips from Retirement Living delivered to your inbox.

Omega Auto Care Car Warranties

4.25 Stars (41 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 19, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Omega Auto Care offers three types of service contracts that cover everything from new cars to older vehicles with less than 250,000 miles, with many included benefits.

Omega Auto Care

Editorial Breakdown

Coverage 4.8 Stars
Customer Service 3.8 Stars
Price 4.5 Stars
Ease of Purchase 3.8 Stars

Overall Rating 4 Stars

Bottom Line

The bills can add up if you're stuck with a broken-down car that needs repairs. Omega Auto Care offers three extended warranty coverage packages to make sure you're prepared for an emergency.

41 Omega Auto Care Reviews

Write Review
1 Star

April 17 2020 3:12AM

Upon getting into Omega Auto Warranty it was explained to me and my wife that given the mileage of the vehicle I was still fully covered by the warranty on all electronics, mechanical and Transmission issues. Pretty much everything other than external damage, and that it was excepted everywhere. Took the vehicle to a Kia Dealership and the first thing they said is we do not accept this warranty, same thing with Mieneke. Hmmmm.... Something was odd.

Called the number on the warranty and the lady started questioning me, saying that my wife must have took it wrong or misunderstood what they told her, on top of saying that she claims that they sent an envelope with all the same details as the warranty email has and payments per month.

The lady said "according to what my system says it was delivered at this time", my wife goes to the mail daily she never misses anything and goes through everything thoroughly, nothing was mailed. With that being said you have to call them and explain why you want to cancel, "why do I have to tell them, it shouldn't matter". You have to spend possibly days depending how much you are working to get all the documents they ask for to cancel the policy. I strongly believe that this company is just in it to take peoples money!!!!

F G.
Pueblo, CO
1 Star

February 14 2020 2:19AM

Omega sold me a warranty, forever car, smart car is one of the names too in 2016, 180,000 miles, never had a claim. In jan 2020 took it to a repair shop. It was smoking badly-- a qt of oil every 300 miles or less. They said they need diagnoses and I'm responsible for paying for that.

It ended up tearing the engine apart-- its out of the car, in pieces. They denied my claim because it had carbon on pistons,so I'm stuck with a $1,500.00 bill to mechanic for tear down. It had carbon on pistons at 180,000 miles when they sold me a warranty for $ 2,795.00 dollars.
I told them my wife and I are seniors disabled. The only way we had to go. It did not matter to them, it had carbon. Its not covered so the warranty was no good to start with. A engine with 100,000 miles or less will have carbon. Don't buy it.

Ralph E.
Valdosta, GA
1 Star

October 12 2019 1:33AM

It all started about 6 months ago. I was contacted by a Customer service rep From Omega Auto Care named Richard that offered me and his words "bumpered a bumper it's just like having new car coverage." I really wasn't that interested because I already have coverage but I only have a powertrain coverage and explained that to Richard he assured me that the coverage which he was selling covered way more than powertrain I covered bumper to bumper it just like new car coverage it covers the electric system it covers the suspension system it covers the a.c system and the list went on.

I remember very clearly because I just bought a Cadillac and didn't realize that they're parts are very expensive compared other cars I've owned. So I needed to sell this coverage to my wife. So I had written everything that Richard was saying. After speaking to the wife we decided that we would get this fraud coverage. A couple months later I needed a inspection and took I to a garage.. The garage Would not inspect the vehicle due to the shocks were leaking air the transmission line was leaking the yoke enough front needed replace Along with a few other little things including a windshield wipers blades So I told them to call Omega Auto Care where they could get the approval to do these repairs. The garage called me and said that all repairs were denied even the windshield wiper blade which is supposed to be covered under the maintenance part of their policy. So long story short they lied I was without a car for 5 days and every day I was on the phone asking to speak with the supervisor and for 5 days was told she was unavailable and would call me back.

They gave me the rum around promised to be called and never was. They continue to call me all the time promising the same shi$. That's the short version theres much much more I didn't mention so that's how my experience went.

Shawn F.
Punxsutawney, PA
5 Stars

August 29 2019 12:42AM

So far the service has been very good. The employees have been very good and professional. Keep up the good work. When I submit an invoice to the company to be paid they are punctual and courteous. When I ask a question they provide the answer in a timely manner.

Bob P.
Lafayette, LA
1 Star

August 16 2019 3:21PM

Omega is the worst. They did not help my needs. They referred me to Aamco shop and telling me I chose that shop. They first denied my claim while my car was in the shop for two days, that made me miss two days of work. The manager is just as bad as the sale person. When I try to cancel they go back and forth arguing with you which is overwhelming. Overall my experience is not over and I'm trying to CANCEL till this day. I would never refer no one to Omega.

Jakeia W.
Newark, DE
Omega Auto Care
Jakeia, There sounds like maybe there has been some miscommunication because we were set to approve your A/C claim when we were notified that you had removed the vehicle from the repair facility. Had you not cancelled the policy, you could have simply brought it back and it would have been approved without going through the diagnostic process again. Sincerely, Omega Auto Care
5 Stars

August 13 2019 9:26PM

Very happy with my experience with Omega Auto care. Each time I had to bring my car in I've had no problems getting the work done and having it covered. Customer service is very helpful and professional. Would definitely recommend them.

Peggy M.
Bradenton, FL
4 Stars

August 13 2019 8:07PM

They really work closely with the mechanics shop. I feel they worked quickly but I wasn't informed about any details basically until the end of the process just would have like to know more in the process. But everything else went smoothly. No issues with payment which was GREAT.

Deborah M.
Newnan, GA
1 Star

August 07 2019 10:11PM

2 months ago in June 2019 I requested that my policy be canceled after Checking and reviewing my credit card statement for July in August I found that Omega company had bill my credit card For 2 consecutive months without my approval.

When I called in today August 7 2019 the customer service rep that took my call is very polite and understanding When I requested a refund. After hearing my issue/problem he patched me in to someone from customer service. When I spoke to the lady in customer service she was somewhat rude express that I was yelling at her and pointed out that I had in fact canceled my policy but someone called in and reopened it on June 3rd. I expressed to her that it could not have been me because the car that the policy was attached to was no longer in my possession.

She then went on to express that there's nothing that she could do and at that time. I again instructed her to cancel my policy that it should have been canceled in June of 2019.

I'm very disappointed in this company and very displeased with how they handled my issue!

David M.
Pontiac, MI
Omega Auto Care
Mr. Mack, It was a pleasure speaking with you today, and I am glad we were able to figure out, and resolve the dispute to your satisfaction. I look forward to hearing back from you so that we can get things settled. Sincerely, Omega Auto Care
5 Stars

August 07 2019 8:28PM

I have had a fantastic experience with Omega Auto Care. Great customer service! When I have filed claims, response time has been great and I am glad I selected this company. Variety of places where I was able to take my car and still get reimbursed. Love the selection and appreciate all of the help.

Ashley M.
Belleville, MI
5 Stars

July 23 2019 11:44PM

I'm very happy I have this car warranty! It is as good if not better than a bumper to bumper coverage for the dealer. It's nice to know that if AND when something goes wrong with my car that I only have to pay the $100 co-pay! It also cover's oil change.

Linda D.
Independence, KY
Omega Auto Care
Linda, We are more than happy to provide you service with both mechanical breakdowns as well as oil changes. We are glad you are pleased with the service received so far, and look forward to continuing to meeting your expectations. Sincerely, Omega Auto Care
5 Stars

July 23 2019 5:38PM

Very prompt and efficient vehicle was taken care of in a very professional manner. Great service. The representative was very courteous and fulfill every promise that was made I receive my car with the problem fixed and the taken care of.

Joel P.
West Springfield, MA
5 Stars

June 20 2019 6:13PM

I had a check engine light on my car so I took it to the dealership Omega Auto Group card I have too many my cards shortly thereafter I got a call from a representative saying that my claim was approved and my car was repaired fairly quickly and then I only had to pay my deductible of $100 I highly recommend this service.

John W.
Washington, PA
5 Stars

May 15 2019 6:45PM

They keep their word and do what they say they will do. They paid for my auto repairs minus the hundred dollar deductible. I highly recommend them! Recently I needed a new water pump in my Volkswagen Tiguan 2013. The cost of installing it was over $800. They paid over $700 so that I could get my new water pump. That’s what I call excellent service. I highly recommend Omega auto care To you.

Patricia S.
League City, TX
5 Stars

May 10 2019 7:38PM

My brake pedal went to the floor. I called the Omega Extended Warranty and they had my truck repaired within a few days. I'm very pleased with Omega because they have been there when I needed repairs to my truck. Great company. 5 stars...

Paul H.
Houston, TX
5 Stars

May 03 2019 2:35PM

My first car repair went quite well. I was very surprised! IBVB was afraid when told of my repairs totaling over $3000. Omega stepped in, my co pay was all I had to pay. Omega is indeed well worth it...

Jyama O.
McDonough, GA
1 Star

May 02 2019 7:35PM

The representative this sold me the policy totally lied to me when I call to talk to customer service they was disrespectful over talking me very frustrated would not recommend this company to anybody

Albert R.
Omega Auto Care
Albert, We are sorry to hear that you are dissatisfied with your policy. You have a Used Stated policy, which is the level right after new car coverage. Not only is this a great coverage, that covers a ton of parts on your vehicle, but it is unusual that cars with over 124,000 miles on it qualifies. In your case, or claims department truly did their due diligence and sent out not one, but two, inspectors. Unfortunately your repair facility was unable to show a failure, and thus we are unable to approve. If the part actually fails, we are more than happy to reopen the claim. We are more than happy to go over things in greater detail with you if you wish. please reach out to our customer service at your earliest convenience. Sincerely, Omega Auto Care 877-850-0443
5 Stars

May 02 2019 5:39PM

What a great company and warranty we received! It was so easy to use! We received a call that our warranty was expiring soon, which was great to know as we needed to get something fixed on the car that was under the warranty plan. Normally you need to get something fixed after your warranty expires so the reminder was great! Customer service at Omega was seamless and took about 5 minutes at the most on the phone to get what we needed accomplished! Highly recommend this company! Thank you!

Carla M.
Florissant, MO
Omega Auto Care
Carla, Thank you for being a loyal customer and for sharing such a great review. We are constantly working on new ways to be more efficient, and are always very happy to hear such great feedback.
4 Stars

April 15 2019 6:08PM

Had some issues in the beginning with one of them wanting paperwork but once we get everything together and they okay the work on my truck everything went very quickly. It was good that they called and checked up afterwards to make sure the work was done correctly.

Jeanne T.
Elgin, OK
Omega Auto Care
Jeanne, We appreciate your patience during the claims process. Although it may seem unnecessary to some, maintenance records are quite important. We were happy to get your vehicle fixed, and you back on the road. We look forward to serving you in the future as well. Sincerely, Omega Auto Care
5 Stars

April 11 2019 8:20PM

All car owners face the difficult decision of what to do when their car warranty is about to expire, or has. Do nothing, and hope we're lucky in avoiding costly repairs? That's not very likely to happen. Trade it in for another vehicle? That's time and money we all want to avoid. And our last option; Do we look for a Company that extends car warranties? This is a decision I had to face a few months ago.

I love my car and wanted to keep it. I knew sooner or later I would face a costly repair and wanted to avoid the expense of a new car. I saw Ads from companies that provided the extended car warranty I needed but they all looked the same to me. I have a friend who purchased and recommended Omega Auto Care, But with no repairs needed to date, I was back to square one in which Company to choose. Who can I trust? I called a few Companies to hear their offers and I only felt comfortable with Omega. I decided to go with my gut feeling and went with Them. This ended up to be the right decision, and I couldn't have made a better one. My problem free car, has had 2 mechanical problems since purchasing my warranty. The most recent one was $2,400.00. Omega paid the $2,400.00 and even monies back for my oil change. They are so easy to deal with, and they do what they tell you they will do. They earned my trust, and I recommend them to anyone and everyone when you face the same decision as I did.. You cant beat that secure feeling of knowing your car is is protected, you just can't. Omega, Thank You.

Wayne T.
Aventura, FL
Omega Auto Care
Wayne, We truly appreciate you for not only being a part of the Omega Auto Care family, but also for sharing such a detailed review. With more and more people turning to reviews to help them make important decisions for expensive purchases, getting more details from other consumers incredibly valuable. Thank you for helping someone else with their future purchase. Sincerely, Omega Auto Care
5 Stars

April 11 2019 7:03PM

The experience was awesome! They made sure that we were taken care of! They called us for each process of what was needed. They showed us that their customer service was outstanding!

Paula M.
San Antonio, TX
Omega Auto Care
Thank you for choosing Omega Auto Care!
1 Star

February 11 2019 10:16PM

Began with misrepresentation of contract ending with getting screwed on coverage l was not aware of till they wanted to renew contract. The customer service representative l spoke to about my concerns basically called me a liar with enough ATTITUDE, you would think money was coming out of her pocket. Very dry sorry l got involved with this company. They double talk you till you just give up with frustration. To me bumper to bumper means bumper to bumper! Am l missing something? BUYER BEWARE!!!

Donna O.
Maine, NY
Omega Auto Care
Donna, We are sorry to hear that you feel mislead, and is so upset about your maintenance benefits. After reviewing your file, I don't believe that our reps were intending to call you a liar, but since you had used the maintenance benefits that you stated you weren't aware of, and had spoken to us about them several times, they had no option but to believe you knew about them. We give our customers a FREE maintenance package for the first year of the contract, and are the first in our industry to to offer any maintenance at all. You have not had any denied claims, and have exclusionary new car coverage until 2/18/23. If you wish to get any additional clarification of your benefits, please reach out to our office. Sincerely, Omega Auto Care
1 Star

February 09 2019 8:55PM

I have been paying on my warranty policy now for going on 2 years at $127.00 a month. The truck is used by my girlfriend who was just diagnosed with liver cancer. She was given 6 months to live. This truck is her only means of transportation to and from the doctors and the hospital. The truck had to go into the shop, due to a transmission problem. I bought the extended warranty when the truck already had 167,000 miles on it. The truck now how 202,000 miles on it. After taking it into an actual Ford dealership repair shop.

They found that the transmission needed repaired. Omega asked for 3 receipt showing that transmission flushes where done on a particular mileage. When I called them to tell them that my truck had a seal transmission with a life time Fluid. They then came back with, will we need to see a receipt showing a transmission flushes had been done at 150,000 miles. Well, I didn't even purchase the warranty until the truck had over 150,000 miles on it. It had 167,000 miles when purchased. They denied the claim. The Ford dealership even went as far as to do an analysis on the transmission fluid, which had determine the truck fluid was within the criteria for a truck especially with over 200,000 miles. And that there was no signs of misuse on our part. Omega would not even let the Ford dealership express their opinion. In short, just denied the claim without consideration. Omega has collected now a total of over $ 3,000.00 from me, with one last payment to go. There is no way in ** I will be sending that final payment. The cost of the transmission repair was under $2,000.00.

They would have still made a profit of over a $1000.00 if they would have made good on the claim. The truck sat in the shop for over a week. I had to pay Ford $110.00 just to do the estimate. You would think that a company like Omega would have a little compassion for my girlfriend situation and the fact that nothing was ever mention at the time of purchase or in the policy about having a list of required maintenance items ALREADY performed. We don't have the money for another vehicle or to repair it ourself considering the expense we have with her cancer treatments and medications. This type of customer service by Omega is without a dought, unfair, unethical and shameful. In my opinion it's an act of fraud on their part. Think twice before purchasing a warranty service contract from Omega auto care.

Rick H.
Round Mountain, TX
1 Star

February 07 2019 2:42PM

Purchased this policy thinking that the items that are listed would be fully coverage because that's what I was told when purchasing this policy, Took car to the shop for a axle issue they only paid 86 dollars toward the item which is nothing. I had to pay the rest which was 200 dollars more. I am not happy at all and will be canceling for false advertising ASAP!!!

Nashville, TN
Omega Auto Care
Tiffany, I am sorry for the confusion during your claim. In your case, the repair facility charged more than necessary for both parts and labor, which is why there was a difference on top of your standard $100 deductible. I understand that you have since cancelled, but if you are ever interested in a more detailed explanation, you are more than welcome to give us a call. Sincerely, Omega Auto Care
4 Stars

January 24 2019 11:26PM

Haven’t had problems other than the transmission going out, car care is in the process of doing the reimbursement and got to the issue in a timely manner. Other than I think I will keep renewing my contract with the warranty provider.

Malcolm F.
Claremont, NC
Omega Auto Care
Thank you for being a part of the Omega Auto Care family!
1 Star

December 28 2018 2:31AM

I have purchased this plan in 2016 Oct and requested a cancellation sometime in July - Aug 2018. The reason why I had to cancel is because the car engine had an issue and they said that they will not cover it until I paid for the mechanics to open it up for them to inspect. I will be responsible for the cost to open up the engine for them to inspect and to put that back together. And it is not guaranteed that they will cover the cost of repair depending on what originally fails in the engine even though it was a so called Enhanced Powertrain Coverage. They said that if the original cause was something that they do not cover and caused parts that they covered to fail, they will not cover it. I decided it was too much trouble to deal with it and decided to cancel the plan. In the period of being "insured",

I have only used 4000 miles out of the 100,000 miles of coverages and 1 year and 9 months out of the 5 year coverage. Totally I submitted claims for about 1200 dollars and paid the insurance in full. This is their exact wording of the refund policy. "The refund will be equal to the lesser amount produced using either the number of days the AGREEMENT was in force or the number of miles the VEHICLE was driven prior to cancellation, less a cancellation fee of seventy-five dollars ($75) and deducting all incurred Claims". Here is my complain. 1. At the point of purchase, when we ask the plan seller if there will be any fees to cancellation, they seller said that it will only charge you for the administrative fee (75 dollars) and the period or mileage you have used the plan for. However what he hid to explain is that in the contract, there is also a sentence that total cost of the all the claims you have filed will be subtracted from your refund as well. That is a misleading advertisement at the time of purchase. 2.

When I got the policy booklet, the first thing I looked at is the cancellation policy. The wording of the policy misdirected me into believing that they will use the less amount of day or miles to calculate my refund total. As I know that I don't use the car much so I was expecting a high refund, therefore I kept the plan when I looked at the contract. But it turned out opposite due to the word "produced" (yes if you have read it wrong like I did, go back and read the sentence again). 3. The insurance said they cover all those parts, but they don't. When it comes to repair, like alternators, engines, they will only cover some but not all parts. You will end up paying for the parts they do not cover. Unless you are a car expert and know exactly what you need to repair, there is no way for non-mechanics like us to see the trap in the contract. 4. The fact that I have purchased an INSURANCE and I have to PAY you for the PERIOD I am insured AND the CLAIMS that the company should be responsible for at the time of insured is outrageously unethical and puts it into a scam categories at least for me. If you are willing to pay the price of an insurance and at the same time of the claims, feel free to purchase this plan! 5. The lady for Omega BBB has argued vigorously with me that Omega Auto Care had done nothing wrong. She said it is the customer's responsibility to read the contract and she kept trying to confirm if I said "I read the contract wrong" (maybe there is recording I don't know).

I said yes I do understand what you mean in the contract but I did initially misunderstand the vague wording you put. But you have a sales person that did not explain the cancellation policy in full term and you are selling an "insurance policy" that is not covering the claims during the insured period. She then said "this is not an insurance policy" and it is common in the industries. Hey Dominique, I respect that you have full love towards the company you work for but you need to respect that customers have their rights to share their unpleasant opinions towards the product you sold. If it is a good warranty and cover what customers were told by sales person and have no expectation difference, no one will complain. The fact that your sales person is deceptive and your argument the 30 days refund policy is enough to wipe out the deceptive sales behavior is amusing. You can continue to to claim the company is great, but for those who had been in the trap, they will continue to share the traps. What she couldn't understand is that I do not expect the refund to go through because obviously the sales person's conversation was not recorded back then and I have no proof for false advertisement. And they didn't even categorize themselves as an insurance plan seller which invalidates my second complain about insurance policy that is not covering the claims during the insured period. And lastly the wording was vague but they can justify what they doing with the vague meaning of the word produce (which the lady insist it was by definition not vague). The lady seems to be very angry as she sees nothing was wrong with Omega Auto Care. I had to agree the word "produce" bought them that privilege. But I am not writing to expect a refund. Even though I did select a refund as a resolution, we all know that this is not going to happen. I am writing to let other people know about this trap in the policy so that no other people will stumble onto this once they read my review and will try my best to keep this issue as unresolved so people can read it. This is what I hope my thousand dollars paid to them would do for the society. :)

Bishan L.
4 Stars

October 04 2018 11:16PM

The overall experience was good. They worked with me and I was able to get my claim paid in a timely manner. The whole process took less than a week from start to finish. Having this service took a lot of stress off of me.

Kyra J.
Omega Auto Care
Kyra, We love hearing that we could make an otherwise stressful situation not so stressful. Your vehicle is usually your second largest investment, next to your home, so to have it out of commission, and then have to deal with a repair facility all on your own, can be overwhelming. We are happy we were able to be there for you, and look forward to being there in the future as well. Sincerely, Omega Auto Care
5 Stars

September 14 2018 1:23AM

I’m so glad and very satisfied with my choice of get an extended warranty with Omega, I drive a 2013 Mercedes Benz E350, this vehicle have too many costly repair with the emission system, fuel injectors and computer. Getting the extended warranty was the best decision I advise anyone with a luxury vehicle or not to get the extended warranty. This company process the claim very smooth. Thanks Omega team for the great service provided

Angel R.
5 Stars

September 12 2018 2:16PM

OMG. I am so happy Omega gave me the best experience with my car warranty. From A to Z they made the transition so easy. Often you hear nightmares about warranty companies attempting to degrade your breakdown and attempt to fight against you. Not in my case, Omega’s customer service was excellent. They were quick to respond and very attentive to my situation. Thanks again Omega.

John H.
4 Stars

September 12 2018 3:30AM

Service was covered as described. However it took two weeks for the company to decide if they would cover or not. I have had another large claim and it was covered also. It also took a while for decision. In the end they covered it and that's all I really care about.

Daniel H.
1 Star

August 15 2018 11:12AM

I pay 207$ a month for what? When I go to the dealership and gotta pay outta pocket two times. Well they say I have the best warranty they offer but it hasn't done anything for me. I been to the dealership two times nothing was covered. Both times had to pay outta pocket. Like I don't get it what's the best warranty if you still gotta pay on the service to get done. I thought that's what the warranty is for? I cant wait until this is up a few more months

Domenico W.
Omega Auto Care
Hello, I was able to locate your account to see what happened, and you are right that you do have the highest level of coverage available. I can honestly say that I have never seen someone with your level of coverage have two things in a row break that weren't eligible. I am very sorry you had such bad luck, but I am confident that you will see how great this policy will work for you in the future. One of the great things is that you still have coverage until September of 2021 even though you are done making payments. Sincerely, Omega Auto Care 877-850-0443
1 Star

August 10 2018 9:58PM

Needed transmission fixed and they went as far to say carfax said my mileage was wrong!!! I had more than 1000 miles and it happened 2 days after my warranty started. So now I'm without my jeep and they will not help me! They make it sound so good when they are getting you to sign up! Never again will I trust any outside warranty companies. In canceling and getting my money back! Think twice before about this company! I did all the stipulations and they worked hard to not help me!!

Debra K.
Omega Auto Care
Debra, Even though we would love to help everyone, we cannot pay for pre-existing problems. The 30 day and 1000 mile validation period is standard in our industry, and has to be completed. Lots of different auto industry professionals both report to, and rely on Carfax for information. In your case it did show that you gave the incorrect mileage at the time of purchase, and put your vehicle well under the required 1000 miles to complete the validation. Had you chosen to continue the policy, you would have been covered with "new car" coverage moving forward. Should you ever reconsider coverage or have any questions, please give us a call. Sincerely, Omega Auto Care