One Call Alert offers seniors and caregivers reliable medical alert systems featuring 24/7 monitoring, optional fall detection, and GPS-enabled devices for protection both at home and on the go. The service helps seniors maintain independence while ensuring help is always available at the press of a button. It offers flexible plans without long-term contracts, easy-to-use equipment, affordable monthly plans, and nationwide coverage.
Editorial Breakdown
Coverage Area
Battery Life
Features
Ease of Purchase
Overall Rating
Bottom Line
Overall, One Call Alert is a top choice for seniors who want safety, independence, and peace of mind. It offers reliable emergency services, various add-ons, and minimal financial commitments, making it a good choice for seniors and their families.
One Call Alert Review
One Call Alert is a medical alert system designed to provide fast, reliable emergency assistance for seniors living alone or those who want extra peace of mind. The company offers a range of in-home and on-the-go medical alert devices, including fall detection, GPS tracking, and 24/7 access to a trained response center. A simple press of the button on a pendant or wristband allows seniors to quickly get help during medical emergencies, falls, or other situations where they may not be able to reach a phone.
Seniors choose One Call Alert because it helps them maintain independence while ensuring they’re not alone in a crisis. With the press of a button, help is available, giving seniors and their families peace of mind. The flexible plans and no long-term contracts make it an ideal choice for those who need reliable protection without the financial commitment.
In addition to emergency response, One Call Alert offers optional features such as automatic fall detection, which places a call for help even if the user is unconscious or unable to press their button. Its mobile devices utilize GPS technology, enabling seniors to receive assistance anywhere within cellular coverage. This makes it especially appealing for active seniors who want security both at home and on the go.
Pros
No long-term contracts and affordable monthly plans
24/7 U.S.-based monitoring call center
Fall detection available
Easy-to-use equipment
Cons
Fall detection may have false alarms
One Call Alert Equipment
One Call Alert offers a wide range of products available for landline or cellular service through AT&T, making it easy to find one that fits your needs. Take a look:
One Call Alert Classic: Cellular-based, in-home system with wearable, waterproof lanyard button
One Call Alert Duo: Home base unit, mobile system, wearable device, and GPS tracking
One Call Alert Solo: Waterproof, wearable button with GPS tracking
One Call Alert Micro: All-in-one waterproof device with GPS location tracking in multiple modes
Wired Home: In-home landline coverage up to 600 feet with waterproof, wearable button
Mobile Duo: Two water-resistant mobile devices and GPS tracking
All One Call Alert devices come with 24/7 emergency monitoring service, two-way communication, and CareHub access. Equipment is included with each plan that has an active subscription, but it must be returned upon cancellation.
One Call Alert Cost Breakdown
One Call Alert has simple, transparent pricing with no activation fees. All plans are billed monthly, and there is no discount available for opting for an annual plan. This makes it easy for seniors on a fixed income to budget and cancel at any time as needed.
Equipment is included with each plan, but it must be returned if the plan is cancelled. Fall buttons (also known as a help button) are available as an add-on for $5.50 per month, except for the wired home.
A lock box is available with every plan for $2.99 monthly.
How much does One Call Alert cost per month?
One Call Alert costs between $22.87 and $45.78 monthly, depending on the subscription plan you select.
Product
Monthly Fee
Add-ons
One Call Alert Classic
$22.87
Fall button, lock box
One Call Alert Duo
$41.20
Fall button, virtual fall detection, lock box
One Call Alert Solo
$32.03
Fall button, lock box, virtual fall detection
One Call Alert Micro
$32.03
Lock box, virtual fall detection, fall button
Wired Home
$22.87
Lock box
Micro Duo
$45.78
Lock box, fall button
One Call Alert Monthly Cost Breakdown
How Does One Call Alert Compare to Other Brands?
Compared to other top medical alert brands, One Call Alert offers competitive pricing, flexible month-to-month plans without long-term contracts, and straightforward equipment that’s easy for seniors to set up and use.
One Call Alert is a subsidiary of MobileHelp, which was acquired by Medical Guardian in 2024. As a result, One Call Alert, although simple and smaller, benefits from the larger infrastructure, U.S.-based 24/7 monitoring centers, customer support, and nationwide cellular/GPS network (AT&T), making it competitive with bigger-name competitors.
Some competitors, like LifeFone, provide more advanced features, but One Call Alert’s simple device options and nationwide coverage make it a reliable choice for seniors on a budget who still need safety measures in place. Additionally, its optional features, like fall detection, also keep it competitive with many top brands.
One Call Alert Complaints
One Call Alert system is a subsidiary of MobileHelp. One Call Alert isn’t accredited by the Better Business Bureau, but MobileHelp is with an A+ rating. While many customers are satisfied with One Call Alert, some have complained about delayed response times, occasional equipment malfunctions, such as inconsistent fall detection, and challenges with billing or canceling service.
Most users highlight the system’s ease of use and reliability. Customers say that the fall detection feature and GPS-enabled mobile devices make a big difference and provide true peace of mind. Reviewers also appreciate the responsive, U.S.-based customer support and straightforward ordering process, noting that both seniors and their family members feel more secure knowing that complete protection is just a button press away.
Is One Call Alert Legit?
One Call Alert is a well-established U.S.-based medical alert company founded in 2003 and backed by its parent company, MobileHelp, which has 24/7 U.S. monitoring centers and an A+ BBB rating. While One Call Alert itself is not BBB-accredited, it operates under MobileHelp’s accredited structure and offers reliable service, positive customer ratings, and consistent monitoring response times averaging around 17 seconds.
FAQs About One Call Alert
What is One Call Alert?
One Call Alert is a medical alert system that provides emergency assistance to seniors and individuals with health concerns. It offers devices with features like fall detection, GPS tracking, and 24/7 monitoring to help users stay safe at home or on the go.
What is the range for One Call Alert?
Depending on the system you choose, the range for One Call Alert is either 600 feet from the landline base station or 1,400 feet from the in-home wireless system.
Is One Call Alert waterproof?
Yes, the wearable devices from One Call Alert are waterproof and can be worn while bathing. However, prolonged exposure or submersion is not recommended.
Does One Call Alert offer fall detection?
One Call Alert offers optional fall detection on wearable devices or virtual fall detection, depending on the device. These are considered add-ons and incur an additional monthly price.
Conclusion
One Call Alert stands out as a dependable and flexible medical alert solution for seniors seeking to live confidently at home or on the go. Features such as 24/7 monitoring, fall detection, and GPS tracking provide seniors with the safety they need without long-term contracts. The knowledge that emergency response systems are always just a button press away makes One Call Alert a reassuring investment in safety and independence for seniors and their loved ones.
