Solomon and Sons Relocation Services

PLEASE READ if you are considering a move with Solomon and Sons! The story they sell you will certainly not be what they will deliver. Matt, my contact person on our move (TN to FL) strongly stressed the fact that they ARE NOT a broker. They do not bid their moves out to other companies.

They move you with their trucks, their guys. He was quite likable, and I bought the hype, so I signed with them even though they weren't the lowest estimate.

I was most concerned with getting my things as quickly as possible, and he stressed that although they legally have 10 days to deliver, they usually deliver in three or four. That sounded great. Fast forward a few weeks when the driver showed up on the move date.

He told me he wouldn't be delivering my items for TWELVE days (at the earliest)! This was so far out of left field I couldn't believe it. The drivers ended up waiting around for hours while I went back and forth with Customer Service only to be told there was nothing they could do.

On top of it all, I was going to be on vacation the day they said they could deliver. Since they gave me zero solutions, and I had to move, I bought a new plane ticket (my expense) for a day later and shortened my vacation.

The move took so long with only two men, and at the end, he said he had bad news and that my charge was going to be FIFTY PERCENT more than the estimate (THEIR estimate with accurate information).

When I asked what would happen if I didn't agree, he said they would take 40% of the items back off the truck. When I asked how often this happens with Solomon and Sons, he said the estimate has been too low on EVERY job he has ever done except ONE!

Upon delivery (TWELVE days later), the driver said the truck wouldn't fit, and they had to offload to a different truck for another $750 charge (even though Matt claimed he researched all this before the move, and there wouldn't be a charge). Again, just apologies.

I also watched my dining room table fall to the ground because they had leaned it on its side. This is by far my most expensive piece of furniture and the piece I had literally told them was the only one I truly cared about. Huge gash on the top.

Tons of boxes were crushed, dishes broken, tables broken, missing items, and EVERY lamp was broken. Every one. When the move was over, I called Matt to get some resolution to some of these issues.

After promising to get back to me twice with no response, I gave up and was just thankful this nightmare was over. I am in the process of filing a claim, and I will update my review after I see if there is appropriate resolution on that front.

Moves can be tough, but don't make yours a nightmare like I did. Please know what you're getting into before you sign with Solomon & Sons Relocation Services.

NOTE: I have moved with professional moving companies four times (all brokers by the way)....one local move and three interstate moves. Twice I was charged more than the estimate, but it was reasonable. I have never filed a claim or left a bad review.

We had a terrible experience. However, Jordan was great & I have no complaints with him. We moved 2 condos from FL to a house in GA.

Right after the move, I got a call from S & Sons asking if I was missing a box of shoes & an ironing board because they were in NC at the house that shared our moving truck. I was missing them & we discussed delivery. However, I never received them.

When I filed a claim for the items, Solomon & Sons declined the claim even after they notified us! I also paid $75 to deliver some items to another address in GA. The driver said he didn't have the special order on his paperwork.

Again, my claim was denied for the overcharge because I didn't note it on the driver's paperwork. My claim was also denied for a missing floor lamp, a missing sound bar & a missing vintage turntable because I didn't note them on the paperwork after the move.

How would I know these items were missing until I unpacked everything? There were so many casualties in the move. These include 2 broken glass doors on a bookcase, a desk, a chair, a mirrored picture, and numerous broken smaller items they didn't pack properly.

Many of the broken items had both sentimental & dollar value. I didn't file a claim for the broken items because I didn't keep the original boxes and packing materials.

However, after paying nearly $12,000 for packing, storage & moving they can't seem to do the honorable thing and provide customer service. I have moved numerous times in my life. This was by far the worst move I have ever been through.

Dangerous business. Their estimates are not free. They take you credit card for estimate and when you don’t use them they charge your card $983.00. Because I did not use them for my move they think they deserve $983.00 for an estimate! Serious bandits.

This company is a scam. Claimed my items in storage were infested with roaches, and bed bugs. They also claimed that contents covered in mold.

Bottom line, I hired Atlas Van Lines. They completed my move without issue. Everything was in good shape when delivered. They refuse to refund $583.08. The owner has served time in prison for DUI Manslaughter.

Awful experience! Do not use this company for moving. Quote to move from New England to Florida was 4100.00 but the salesman (Matt **) insisted I would get a 969.00 reduction if 18 wheeler could pick up and deliver my goods and a "shuttle" was not needed.

They showed up with a "shuttle" even though I told them that (2)18 wheelers had been on my street from another moving company. The "head" mover Wayne told me that the 18 wheeler is parked in NY and that they use the shuttles to bring the goods to it.

Soooo.... they had NO intention of bringing the 18 wheeler onto my street. I did not get the additional money back and was told by Esther in the office that I signed the contract and that was that...not what Matt ** told me!!

Additionally, Esther told me I should be happy that my crew spoke English because many of their crews do not....What??? My things arrived 2 weeks after I was told that they would arrive!! Missing one box which I notified them of and received no response.

After furniture was picked up it was impossible to get a call back from anyone! In the end I was charged an additional 800.00 for supplies (boxes and tape) and additional cubic feet in the truck! this company cannot be trusted! Liars ! Do not use them!!

Horrible experience. People were always pleasant, which is why they get one star. Initial quote was $3770. When the mover came he wanted $5100. Said quote was based on "ikea type very light furniture". I expected some fluctuation but this was absurd.

Additionally, was supposed to receive my furniture on July 1, didn't get it until July 6. So, had to pay for additional 5 days in a hotel. Then they lost one of my boxes and didn't seem to try too hard to locate it.

Also, my belongings had a horrible musty smell that took weeks to get rid of. If you're moving out of state, get a nationally known company!

Great moving experience with this company on our recent move from Atlanta - Palm Harbor FL. The moving team in Georgia ( Ethan and his crew ) all were dressed in company shirts and handled themselves in a very professional manner. On the delivery end, Giovanni and his men also had a great attitude and came prepared with all the tools and equipment they needed to reassemble our Hospital bed. Overall smooth relocation experience.

This guys did perfect job for delivered my stuff from 2 apartment flat to new house. Movers was in time and price was as quoted at first! Will be recommend them to my sister that wants to move next month!