VaultUS Gold


VaultUS Gold is a full-service, no-commission precious metals dealer based in California. They offer gold IRAs as well as fast, safe, and secure transactions for the direct purchase of gold, silver, platinum, and palladium coins. The company prioritizes transparent communications and avoids sales tactics when educating investors on their choice to invest in precious metals. 

VaultUS Gold

Editorial Breakdown

Customer Care

4.7 Stars


4.5 Stars


4.2 Stars

Ease of Purchase

4.5 Stars

Overall Rating

4.7 Stars

Bottom Line

Vault US Gold has a low minimum investment requirement of $5,000 and its precious metal premiums are competitive. Advisors will create a custom proposal for gold IRAs and bullion purchases based on individual goals.

VaultUS Gold Review

VaultUS offers two ways to buy precious metals for your portfolio: self-directed precious metal IRAs to use as a retirement investment strategy and direct-purchase physical precious metals you can store at home.

Whether buying gold for personal use or to fund an IRA, VaultUS Gold advisors tailor their recommendations to your individual needs. VaultUS Gold uses their proprietary, Personal Allocation Technology (PAT) investment method to recommend products in the current market with liquidity levels and volatility to suit your needs, risk tolerance, and investment goals.

VaultUS Gold can offer competitive prices on gold because its team does not work on commissions. You’ll be informed of any costs or fees involved prior to purchasing.


  • Excellent online reputation
  • Advisors don’t work on commission
  • Custom-built portfolios according to your investment goals
  • Low minimum investment requirement


  • No online pricing; must call for quote

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

How to Open a VaultUS Gold IRA

A gold IRA from VaultUS operates just like a regular IRA except you hold your assets (gold) in an approved IRA depository. The process for opening a gold IRA is simple. First, VaultUS advisors will guide you through opening an account. Then, they’ll help you determine the best method for funding it, whether that’s a transfer from an existing IRA account or a 401(k) to IRA rollover. To oversee a rollover, they will coordinate with your current IRA custodian.

Next, you’ll choose your metals and place the order for the gold, silver, platinum, or palladium assets you select. VaultUS’s catalog is extensive, and its advisors will help you identify which assets best fit your investment goals.

Your role in the transaction is complete once you place your order. VaultUS Gold will purchase the metals for you and arrange to ship them to the IRS-approved depository of your choosing. If you need a storage recommendation, the company partners with several reputable IRS-approved custodians, including Delaware Depository, Lloyd’s of London, International Depository Services, and Brink’s US.

How to Buy Gold From VaultUS

VaultUS Gold sells gold, silver, platinum, and palladium coins and bullion. You can browse its precious metals selection online, but in order to start the process of buying coins, you’ll need to fill out a form with your contact information. 

While we prefer a more transparent website when reviewing gold companies, VaultUS Gold’s approach helps to ensure that their gold advisors can guide you toward the best selections for your needs—not the priciest, rarest coins with the highest commission. VaultUS Gold advisors don’t work on commission, so you won’t feel pressured to make high-stakes investments you’re not comfortable with. The Personal Allocation Technology (PAT), is a proprietary methodology method of investment helps its advisors recommend products with liquidity levels and volatility that suit your goals.

VaultUS Gold Costs

Precious metals placed in an IRA must be stored in an IRS-approved facility. According to our conversations with the company representative, storage and maintenance fees are typically $250 for the first year and then $200 per year thereafter. VaultUS Gold offers up to five years of free storage and maintenance, depending on the size of the account.

VaultUS Gold does not list its precious metal prices online, while other competitors in the space do. Still, a representative we spoke to assured us that your written proposal will include all costs or fees involved prior to purchasing metals. They also told us that VaultUS Gold can offer competitive prices on gold because its team does not work on commissions. Markups are minimal because the company only strives to earn a “fair price” for the service it provides and nothing more.

Remember, the price of gold fluctuates daily. When buying gold for physical possession or for an IRA, be sure to ask about the premium—the markup gold companies levy on precious metals according to the spot.

VaultUS Gold Complaints

VaultUS Gold has one of the highest online customer ratings in the industry. In fact, at the time of publishing, we were unable to find complaints about the company anywhere. This is extremely rare for precious metal companies. VaultUS Gold boasts an “A” rating and a five-star review record with the Better Business Bureau. On TrustPilot, the company has a 4.6-star rating. 

Online reviews mention knowledgeable advisors and ongoing support for planning, researching, and purchasing precious metals. Several reviews mention how detailed and personalized VaultUS Gold’s custom portfolio recommendations are, which helped buyers feel prepared and equipped to make smart investment decisions.

Our Experience with VaultUS Gold

We asked a representative to explain VaultUS Gold’s process for helping investors diversify with precious metals. VaultUS is the only dealer that uses historical data to make custom investment recommendations for each buyer. For example, the company will ask questions to understand your budget, timing, risk tolerance, and more to make personalized, data-driven recommendations. The representative noted that this method helps VaultUS Gold offer the “most objective and non-commissioned approach in the business.” 

We appreciate this type of tailored approach, as few companies take the time to educate customers on alternative investment strategies. In our experience, a no-pressure sales method in the gold industry helps ensure you make smarter, better-informed decisions.

However, it’s worth noting that our attempts to download the free precious metals investing guide were unsuccessful, as we were not given access to the guide after completing the online form. Instead, we were told a business representative would contact us within eight business hours. While we appreciate the company’s commitment to providing one-on-one customer service at every touchpoint, we would like to see the investment guide more readily available to us after requesting it so that we can learn more about the company before talking with a representative.


Does VaultUS Gold buy back coins?

Yes, VaultUS Gold offers a buyback commitment. They will purchase your metals at a price based on current market conditions.

What are the VaultUS Gold fees?

The costs to buy and store gold for a gold IRA with VaultUS Gold are around $250 for the first year and then $200 per year thereafter, according to a company representative. Any other fees associated with buying or selling gold will be included in a written proposal drawn up by the company.

Are my gold IRA retirement funds tax-deferred?

Yes. VaultUS Gold offers the same tax deferment benefits as other IRAs. The same penalties, such as fees and taxes, exist for early withdrawal. 

How do I choose an IRA custodian?

VaultUS Gold works with several IRS-approved self-directed IRA custodians in the United States. You can choose to work with any custodian you prefer, but VaultUS Gold can help you set up or contact these companies for storage arrangements.


VaultUS Gold has a solid reputation for offering low-pressure, transparent, and personalized alternative investment recommendations. It’s a newer company in the precious metals dealer space, but it stands out among competitors for its lower minimum investment requirement, commitment to customer service, and vast selection of inventory.

1 VaultUS Gold Reviews

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5 Stars

March 14 2024 5:00PM

No salespeople working on commission. Excellent customer service and very friendly. Their IRA department was very knowledgeable, attentive and easy to work with. I would highly recommend Vaultus Gold to family and friends.

Dennis S.
Spring, TX
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