24/7 Logistic Services
Caption: 24/7 Logistic Services

24/7 Logistic Services, LLC Review

24/7 Logistic Services, LLC is headquartered in Hollywood, Florida. In only two years of business, they have moved over 10,000 clients beyond 250,000 miles with their fleet of first-class trucks and trailers. Their experienced, professionally trained staff creates a plan with a quote and a detailed strategy for every move.

Pros
  • Free moving estimates
  • Nationwide or local moves
  • Computerized GPS tracking

Cons
  • No real-time cost estimate from online quote tool

Moving Your Home with 24/7 Logistic Services

24/7 Logistic Services moving professionals can design a customized household moving solution to meet your local or long-distance relocation needs at competitive rates. The company aims to make moving seamless and free of hassles for each customer. In addition to experienced moving specialists, the company utilizes 24/7 roadside assistance and state-of-the-art trucks and equipment with GPS tracking.

Commercial and Business Moves with 24/7 Logistic Services

24/7 Logistic Services commercial moving packages provide office moving professionals to relocate offices of any size. Corporate relocation is a program used for more extensive commercial moves, possibly requiring extra attention to detail with multiple offices. The company also provides specialized moves for packing and transporting computer, medical and laboratory equipment, exhibition booths and other large-scale projects requiring extra attention.

Senior Moving Services with 24/7 Logistic

When a retiree plans to downsize by moving to a new house, apartment or assisted living facility, 24/7 Logistic Services tailors a senior moving package to meet your needs. The company can also help move furniture around the house for redecorating projects. All belongings are carefully packed and treated with respect no matter what level of service you require.

24/7 Logistic Services Moving Packages
Relocation Type Services Included
Local Hourly billing for lower cost
Packing and unpacking
Moving
Long Distance Door-to-door relocation
Short-term or long-term storage in temperature-controlled facilities
Cataloged inventory of customer’s belongings
Furniture disassembly and reassembly
Seniors Packing and unpacking
Moves to senior living facilities
Military / Veterans Military move coordination services
Furniture disassembly and reassembly
Full value coverage for household goods
Removes debris from home
Vehicle shipping
Storage Climate-controlled units
Video surveillance system
Detailed inventory of items moved
Computerized tracking
Commercial Time and budget planning assistance
Private relocation consultant
Specialized moves for equipment

How to Get a Quote from 24/7 Logistic

Getting an estimate with 24/7 Logistic Services starts by filling out a form on their website with basic information, including your moving locations, the date of the move and the size of the move (such as estimated weight of items or size of current residence being moved).

24/7 Logistic Services Costs

The cost of any move depends on several critical factors like the distance and size of the move, and if special handling is needed. If you are moving long-distance, you need to know the total weight of the items to be moved. Extra fees for supplies and services like packing and unpacking, clean up and assembly can raise the bill as can charges for things like a long carry fee. The time of year also has an impact. From May to September, the height of the moving season, rates are typically higher by as much as 20%. Weekends, holidays and the first or last days of the month are also times when costs are higher.

24/7 Logistic Services Complaints

Overall, former clients have good things to say about 24/7 Logistic Services. Several reviewers note the competitive pricing while others focused on how the professional staff made things go smoothly. Complaints range from not enough space on the trucks, hidden fees, delays due to lost and/or damaged items and rude agents taking customers’ criticisms. The company, to their credit, responded to nearly every negative review. However, while they apologize, it’s because “our customer feels that they received less than outstanding service” or because they “regret that the customer felt the need to file the review.”

  • Better Business Bureau – Accredited since May 9, 2019, the BBB gives 24/7 Logistic Services a B+ rating
  • ConsumerAffairs – 4 out of 5 stars based on 32 consumer reviews
  • ConsumersAdvocate – 9.1 out of 10 stars
  • MyMovingReviews – 4 out of 5 stars based on 67 consumer reviews

24/7 Logistic Services Q&A

  • Can I track my shipment at any time with 24/7 Logistic Services?

    While there is no live tracking available, you can go on the company’s website, enter your name, phone number and tracking number, and someone from the company will contact you with an update.

  • Is there a time limit on how long my belongings can be housed if I use the company’s storage in transit option?

    There is no time limit when you use the storage in transit service with 24/7 Logistic. The company keeps your items secure at one of their climate-controlled warehouses as long as needed. Fees vary depending on the time frame you need.

  • What is storage in transit?

    Storage in transit is temporary storage of your household goods and furnishings in a secure warehouse belonging to the carrier or the carrier’s agent. Your items are stored until you are ready for delivery.

  • Does 24/7 Logistic Services offer any specials?

    There are currently five different coupons on the 24/7 Logistic website that range from free boxes to a discount on a self-planned move. The company notes that no coupons may be used together.

  • Is 24/7 Logistic Services a moving company or a moving broker?

    24/7 Logistic Services, DOT number 3005919, is a full service moving company with 11 of its own trucks and 12 drivers according to the U.S. Department of Transportation Federal Motor Carrier Safety Administration.

Conclusion

Offering a full range of moving and storage services, 24/7 Logistic Services can make a move from your current location to your new home less stressful and much less complicated. Online customer reviews paint a picture of a professional team that treats your belongings like they would their own without charging exorbitant prices.

24/7 Logistic Services Reviews

Recent Reviews

September 27 2019 2:48AM

I've moved 5 times prior to this move from California to Virginia. Of all the moving companies, this was the worst by far. Not only can I not recommend their services, I will never use them again. They are focused on making profits at the expense of the customer.

My items were delivered 26 days after the scheduled delivery date. My items were picked up 4 days after they were supposed to have arrived at my new residence. 24/7 subcontracts the move and has limited oversight and poor communication with the subcontractors. I was given a delivery date three different times. The day before delivery I would call to confirm drop off time. I was often told we don't know or we can't get in touch with the dispatcher. The items wouldn't arrive on the scheduled day and I'd start the process over again.

24/7 is reactive instead of proactive and has little follow through. If you don't constantly call and keep on top of the move, you will never hear from them. Items were moved multiple times from multiple vehicles. My one bedroom apartment was loaded onto a moving truck, transferred to storage, transferred to an 18 wheeler, transferred back to a moving truck and finally delivered. The transfer from an 18 Wheeler to a moving truck was their discretion but cost me an additional $450.00.

The items do not take a direct route. The truck came from Virgina to Cali, then to Florida, then Georgia, then Virginia. A box that was not part of my shipment was delivered with my items. They did not check the shipping manifest when they delivered the items. If I had not called to advise that the incorrect box was delivered, no one but the box's owner would know or care. It took a week of calling daily to get a date scheduled for the box to be picked up.

On the date scheduled, no one came. Bottom line: You can expect your items to be delivered well beyond their scheduled delivery date. You can expect little to no communication concerning when they will arrive and to not take a direct route to get to you. You can expect your items to be moved several times after they leave your residence and you might be missing a box. The company will take little to no care to ensure it gets back to you.

Leanne R.
Ft. Irwin, CA
Write Review