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Audicus Review
4.7 Overall Rating
Ease of Purchase
Warranty
Price
Customer Service
Bottom Line
Audicus offers high-tech hearing aids at low prices, available online at Audicus.com. The company provides a free, professionally developed hearing test on its website so you can get hearing aids customized to your needs. Audicus customers choose from 4 high-quality hearing aids for mild to moderate hearing loss. Prices start at $750, or $99 per month, with a monthly subscription.
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About Audicus Hearing Aids
Audicus offers the best hearing aids at low prices, available online or in-store. The company provides a free, professional online hearing test to help you determine your needs. Audicus offers four hearing aid options for mild to moderate hearing loss. Prices start at $750, but Audicus Premier members pay $99 per month for unlimited remote telecare and free upgrades every 18 months.
Audicus provides discount prices on hearing devices by keeping overhead low and eliminating intermediaries. You can pay for your hearing aids with a monthly subscription, financing options or an upfront payment. Audicus offers a generous 100-day trial period and a full refund. Its trial period and unlimited support are why we named Audicus one of the top hearing aid companies, along with top picks such as Eargo, Phonak, Jabra Enhance, and more.
It’s easiest to buy Audicus products on its website. Today’s advanced hearing aid technology usually renders in-person fittings unnecessary, and Audicus’ default settings are based on years of data, so programming the devices shouldn’t be a problem. However, if you require further customization or have unique hearing needs, an Audicus audiologist can tailor the hearing aids to your specific requirements. As you move between environments, you can adjust the settings using the mobile app or the device’s buttons.
Pros
- Accurate free online hearing test
- Consult with the audiology team seven days a week
- Custom hearing aids based on hearing tests
- Remote adjustments available
- 100-day risk-free trial is one of the longest in the industry
- Unlimited warranty for members, 2-year warranty for upfront payments
Cons
- No hearing aid models for profound hearing loss
- No children’s hearing aids
Audicus Hearing Aid Models
Audicus offers four hearing aid models: three receiver-in-canal (RIC) models and one completely-in-canal (CIC) model. The Audicus Mini 2 hearing aid features advanced programming and a background noise limiter. The Audicus Omni 2 (an upgrade from the Omni 1) uses adaptive-directional microphones to detect the direction of incoming speech and cut out background noise, while the Beam hands-free automatically adjusts the sound based on the environment.
You can stream phone calls and music directly from an Apple or Android smartphone and charge the rechargeable batteries (not disposable batteries) in the charging case while you sleep. Battery life varies across devices, but it’s enough to keep you charged all day and for up to 24 hours.
If you’re unsure which option is the best for you, an Audicus hearing professional examines your hearing test to help you choose the right hearing aids.
| Mini 2 | Beam | Spirit 2 | Omni 2 | |
|---|---|---|---|---|
| Degree of Hearing Loss | Mild | Mild to severe | Mild to severe | Mild to severe |
| Base Cost* Premier Plan | $1,249 N/A | $999 N/A | $749 $99 per month | $949 $119 per month |
| Feature Highlights | Invisible, rechargeable, best-in-class sound quality | Bluetooth, rechargeable, automatically adjusts sound, customizable via mobile app | Bluetooth, rechargeable, cutting-edge remote adjustment capabilities | Bluetooth, rechargeable, remote adjustment, adaptive directional sound |
*Per-ear-cost
Audicus Hearing Aids Costs
The cost of Audicus hearing aids is very reasonable compared to competitor devices. In 2024, the company reduced prices by up to $1,000 on its entire line of RIC products. It reduced prices again by $200 in 2025, making all RIC hearing aids at Audicus now available for less than $1,800. Audicus offers monthly payment plans starting at $35 over 60 months. All devices come with a substantial two-year warranty.
Audicus periodically offers promotional pricing on its website. If you fill out a form to receive a coupon via email, you will likely also have to provide a phone number. You will start receiving promotional communications, so it’s best to sign up for special pricing only if you’re sure you want to order hearing aids.
Audicus Accessories and Protect Plans
For an extra $12 per month, Audicus Care and Protect gives you three years of coverage for unlimited hearing aid repairs, loss replacement ($195 copay), and Clean and Care service with supplies. Audicus Protect is included with the membership, or you can add it to your non-subscription order. The Audicus Protect plan costs $99 per ear. The plan is available for all Audicus models.
Audicus Premier Membership Program
Audicus Premier membership program allows customers to get new hearing aids in the latest model for a flat monthly rate. Starting at $99 per month with a one-time $249 setup fee, customers will receive a set of premium hearing aids and priority care from their hearing specialists. Audicus Plus customers receive a free hearing aid upgrade every 18 months. The program also comes with comprehensive damage and loss insurance. If you decide the program is not for you, purchase your hearing aids at a prorated price.
How to Buy Hearing Aids from Audicus
Before you can buy hearing aids online from Audicus, you’ll need to take the online hearing test provided on its website. We took several online hearing tests offered by OTC hearing aid companies, and found the Audicus test to be the most straightforward.
You can also send a recent hearing test (audiograph) to Audicus. Upload the audiograph using the link on its website, send a fax, send a picture of the test via text, or email a photo of the results. They’ll store all records in accordance with HIPAA-compliant measures, ensuring your information remains private and confidential.
After an Audicus hearing professional reviews your hearing test, you’ll receive recommendations for hearing aids. Audicus sells four FDA-approved hearing aid models for mild to moderate hearing loss.
To buy hearing aids from Audicus, select the hearing aid you want and your preferred options. You can customize your hearing aid with features such as:
- One-time payment or subscription
- Rechargeable hearing aids
- Enhanced clarity
- Color
- TV connector
- Remote control
- UV dry box
- Audicus Care automatic supply shipments
- Audicus Protect plan with unlimited repairs and cleanings and a one-time replacement ($195 copay)
An audiologist will program your hearing aids, though you can tweak the settings once you receive them. Audicus offers a 100-day trial. Each hearing aid comes with a two-year manufacturer’s warranty, a Quick Start Kit, unlimited support, and free shipping.
In addition to their online purchase options, Audicus has a retail partnership presence inside select Sam’s Club (not Costco) Hearing Aid Centers, providing a limited in-person option.
Customer Support from Audicus
Every Audicus customer has lifetime access to five-star support from a dedicated support specialist, even during their trial period. Upon purchase, you’ll be assigned a specialist who will reach out once your hearing aids are delivered and for the next 4 weeks to ensure you experience immediate benefits from your devices and adapt to them as quickly as possible.
An Audicus representative told us that its support team resolves 90% of issues within 30 minutes of customer outreach. For any issues requiring an audiologist, an appointment can be scheduled remotely within one business day.
Audicus Complaints
The Better Business Bureau gives Audicus an A rating, and ConsumerAffairs rates it 4.5 out of 5 stars. While most reviews of the company’s hearing aids are positive, customers report that the setup process can be challenging. We recommend connecting with your support specialist immediately to ensure you program your hearing aids properly. Others mention that it was harder than expected to cancel their membership.
Audicus Hearing Aids FAQs
Yes. You can subscribe to the Audicus Protect program after you buy hearing aids. You have 60 days from the date of shipment to add the service.
No. You can subscribe to and cancel Audicus Care at any time.
You don’t need a prescription for Audicus hearing aids. A simple online hearing test will help you identify the over-the-counter (OTC) Audicus hearing aids that will work best for your level of hearing loss.
Primarily yes. They are a retail partner inside select Sam’s Club Hearing Aid Centers, but the presence is very limited.
Audicus works with hearing aid manufacturers to source the devices it offers to customers. The company is not involved with manufacturing.
Conclusion
The cost of hearing aids is often why people with hearing loss don’t buy them. Audicus says consumers have saved over $40 million since the company started selling hearing aids online in 2011. Most of Audicus’s hearing aid reviews are outstanding and highlight a high level of customer service. Audicus provides low hearing aid prices, easy ordering, ongoing support and a 100-day free trial.