CAIRE, Inc. Portable Oxygen Concentrators Review
CAIRE Inc. is a leading global manufacturer of portable oxygen concentrators and other oxygen supply equipment. The company sells direct to consumers or through limited authorized dealers and has been in business for 50 years. The U.S. military, space exploration labs and high altitude clinics on Mt. Everest all used CAIRE’s high-quality portable oxygen concentrators. CAIRE portable oxygen concentrators feature proprietary breath detection technology specifically geared toward helping the 65 million COPD patients around the world.
CAIRE’s product line includes AirSep, HELiOS and SeQual brands for home, hospice and long-term care oxygen therapy. You will find CAIRE’s oxygen supply equipment in hospitals, homes and used in military and industrial applications.
CAIRE receives industry certification and recognition from the Accreditation Commission for Health Care (ACHC), an independent nonprofit organization. ACHC completes on-site surveys of member facilities every three years to verify continued compliance with many strict requirements, industry best practices and state and federal regulations. Consumers can be assured ACHC-accredited company policies are in line with third-party payers such as the Centers for Medicare & Medicaid Services (CMS).
- ACHC Accredited
- No oxygen tanks required
- Decades of developing oxygen therapies
- Quality manuals and instructional videos
- Must call to find local or regional authorized dealers
CAIRE, Inc. Portable Oxygen Concentrator Models
CAIRE Inc. manufactures three portable oxygen concentrators with a variety of oxygen dosages and delivery methods. An extensive line of accessories, from carrying cases to tubing, is available for each model. All three models are FAA approved, so you can safely travel with these portable oxygen concentrators on planes, buses or other modes of transportation.
Each CAIRE portable oxygen concentrator comes with a user manual and quick start guide. Customers have access to detailed online video tutorials for easy reference and assistance with operating and setting up the products. Instruction includes unboxing and safety videos.
– CAIRE Focus Portable Oxygen Concentrator
CAIRE’s Focus is the company’s smallest portable oxygen concentrator and is not much bigger than your palm. Focus uses breath-sensing technology to deliver oxygen only as you inhale instead of a continuous flow. Weighing under two pounds and worn over the shoulder or clipped to a belt, the Focus battery life is three hours. The optional backup battery is handy while traveling. CAIRE Focus functions on AC or DC power with its universal plug and power supply.
– CAIRE FreeStyle Portable Oxygen Concentrators
CAIRE’s FreeStyle line offers two lightweight models to choose from with the FreeStyle and FreeStyle 5 with automatic oxygen dose adjustments.
The FreeStyle weighs under five pounds with three pulse settings for oxygen delivery. This portable oxygen concentrator runs up to seven hours on the two batteries included with the FreeStyle. Like the Focus, the FreeStyle utilizes breath detection to deliver oxygen and operates on battery, or AC or DC power.
The FreeStyle 5 is designed specifically for those living with COPD. FreeStyle 5 has all the features of the FreeStyle but is slightly larger, yet still very lightweight. This portable oxygen concentrator runs for five hours using both batteries. The FreeStyle 5 automatically adjusts the bolus (oxygen volume) based on your breath rate, so you continually get the right amount of oxygen as your breath rate changes.
– CAIRE Eclipse 5 Portable Oxygen Concentrators
The Eclipse 5 from CAIRE Inc. is a portable oxygen concentrator with wheels to move the portable oxygen concentrator with you, similar to a rolling suitcase. Designed with CAIRE’s proprietary Automat technology breath sensing and automatic bolus adjustment, the Eclipse 5 ensures COPD patients receive the right oxygen dosage regardless of breath rate. This portable oxygen concentrator runs on AC or DC power, or batteries.
The Eclipse 5 can deliver higher bolus doses than smaller models and the highest pulse dose available in an oxygen concentrator. The Eclipse 5 is also a continuous flow portable oxygen concentrator. Battery life is two hours per battery on continuous flow or five hours on pulse flow.
– Other CAIRE Oxygen Concentrators
CAIRE’s Companion 5 is a home oxygen concentrator, weighing under 40 pounds to move with ease on wheels around the house. The Companion 5 is a continuous flow model priced at $800 and operates on AC power. CAIRE includes a humidifier stand, and the Companion 5 has a large easy-to-read display with a space-saving narrow profile.
AirSep and SeQual are divisions of CAIRE Inc. Both companies manufacture oxygen devices for use in medical and industrial applications. AirSep portable oxygen concentrators are light and easy to carry, but we did not find CAIRE’s breath detection technology in this line. SeQual manufactures the Eclipse 5 portable oxygen concentrator which appears to be equally equipped compared to CAIRE’s identically-named model.
*Using both batteries on lower settings
CAIRE, Inc. Portable Oxygen Concentrator Warranty
CAIRE honors warranties only for portable oxygen concentrators purchased factory direct or from an authorized retailer. The new product warranty covers three to five years depending on the model and one year on standard accessories. The warranty covers defects exclusive of wear and tear, misuse or abuse of the CAIRE portable oxygen concentrator.
Where to Buy CAIRE, Inc. Portable Oxygen Concentrators
You can buy CAIRE portable oxygen concentrators on the company’s website or from one of four authorized internet retailers: Vitality Medical, Portable Oxygen Solutions, Oxygen Concentrator Store, and OxiMedical. These companies meet CAIRE’s requirements for customer service after the sale, staff training, and inventory levels sufficient for quick delivery. If you prefer to buy a CAIRE product in a store, call the number on the site to find out what stores are authorized sellers in your area.
Buying factory direct from CAIRE includes many benefits:
- All new units (not rental or refurbished)
- Extended warranty options
- 30-day risk-free trial (subject to a $75 restocking fee)
- Free shipping
- Free replacement under warranty
- Set up with a factory field service engineer
- Lifetime phone support with trained oxygen advisors
Numerous local durable medical equipment suppliers can rent CAIRE portable oxygen concentrators through Medicare.
Financing Your CAIRE, Inc. Portable Oxygen Concentrator
CAIRE offers PayPal Credit to finance portable oxygen concentrators for 36 months. You can avoid interest charges by paying in full within six months. The online financing application is convenient, private and secure, and approval is almost immediate. CAIRE’s financing program comes with PayPal Zero Fraud Liability and Purchase Protection programs. There are other ways to ease the cost of a portable oxygen concentrator if you don’t want to use credit.
CAIRE, Inc. Complaints
CAIRE customer reviews on the company’s Facebook page average 4.8 out of 5-stars. Many reviewers noted CAIRE’s quick response to questions and concerns. Customer reviews on CAIRE’s authorized dealer sites range from 3.5 to 4.8 stars on a scale of 5, with an average around 4.75. Most reviews are very favorable, with a few complaints concerning battery discharge speed on devices not in operation. We found no reviews for CAIRE Inc. on consumer rating websites and no Better Business Bureau records.
CAIRE, Inc. Q&A
Does insurance pay for a CAIRE portable oxygen concentrator?
Many private insurance plans pay at least in part for portable oxygen concentrators, and CAIRE representatives can help you determine if your plan has coverage. Medicare, Part B covers oxygen concentrators under certain conditions but usually requires rental first. If you have a Medicare Supplement Insurance plan, you may pay next to nothing out of pocket.
Do I need a prescription to buy a CAIRE portable oxygen concentrator?
Yes, oxygen delivery devices are regulated and require prescriptions. Part of your prescription designates the pulse or continuous flow rate your health condition requires.
Since there is no oxygen tank, can I smoke while using a CAIRE portable oxygen concentrator?
While there is no tank to risk explosion when exposed to flame, the oxygen-rich environment created by any portable oxygen concentrator is a fire risk. Therefore, you can’t smoke, and no one else should smoke near you while you are using a CAIRE portable oxygen concentrator.
How can I be sure my CAIRE portable oxygen concentrator is working?
Every CAIRE portable oxygen concentrator has alarms to trigger if the device malfunctions or the battery life reduces to a certain level. Your CAIRE portable oxygen concentrator is working as long as you hear no alarms and see no alert codes on the control panel.
Are CAIRE portable oxygen concentrators noisy?
Portable oxygen concentrators produce low-level white noise. For comparison, most libraries have an ambient noise level of 40 decibels. CAIRE’s FreeStyle portable oxygen concentrator produces around 43 decibels.
How can I rent a used CAIRE portable oxygen concentrator?
Check with local durable medical equipment suppliers for used CAIRE portable oxygen concentrators, but be aware there may be no warranty. These suppliers are responsible for ensuring used or refurbished portable oxygen concentrators work correctly.
Portable oxygen concentrators provide much more freedom and mobility compared to oxygen tank systems. Portable oxygen concentrators also present fewer safety concerns and no worries about late tank deliveries. CAIRE portable oxygen concentrators are backed by years of successful development, and buying factory direct comes with many benefits. CAIRE portable oxygen concentrators are lightweight yet substantial enough for nearly any oxygen therapy patient.