Goldco

4.75 Stars (217 Reviews)

Updated: June 10, 2024

Goldco is a precious metals provider, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Editorial Breakdown

Customer Care

4.5 Stars

Price

5 Stars

Reliability

4.8 Stars

Ease of Purchase

4.8 Stars

Overall Rating

4.8 Stars

Bottom Line

Goldco is a precious metals provider that educates individuals interested in purchasing precious metals. As with other IRAs, precious metals IRAs can be part of a diversified retirement portfolio and should be approached with care and consideration as with any part of retirement planning.

Goldco Review

Founded over a decade ago, Goldco is a leading, award-winning gold and silver provider. The company facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension or Thrift Savings Plan (TSP) account to a self-directed precious metals IRA. Goldco can also do Roth IRA transfers or conversions.

Goldco’s goal is to help customers learn about precious metals and diversify retirement assets. The company helps customers navigate each step of the gold IRA rollover process. Consumers can also buy gold and silver from Goldco to hold outside of a retirement savings account.

Pros

  • Specializes in gold IRAs and silver IRAs
  • Full-service precious metals provider
  • Over 15 years of experience helping thousands of Americans place over $2 billion in gold and silver 
  • Over five thousands of 5-star customer reviews

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

Goldco Services and Features

Goldco is a precious metals provider that facilitates the transfer or rollover of an individual’s IRA, 401k or other retirement savings to a Gold IRA. All IRAs require a custodian to manage account assets, and Goldco assists with the related paperwork for smooth processing. Customers also receive a great deal of assistance with the direct purchase of precious metals from a savings or cash account.

See our best cold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the storage facility.

Investing With Goldco

Investing in a precious metals IRA can be an attractive option for consumers who want to balance the volatility of stock and bond markets. Consider a precious metals IRA to hold a tangible asset in your investment portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA investments. Goldco understands what coins and bars are appropriate for a retirement account. The customer service team has decades of experience with the entire rollover process. You’ll receive assistance with selecting IRA-approved custodial and storage services and precious metals.

Goldco received national recognition in 2021 and 2022 by winning the Stevie Award for Company of the Year at the  Annual American Business Awards. The company landed a spot seven times in recent years on the Inc. 5000 list of the fastest-growing private companies in the country. It has also been named one of the fastest-growing private companies by the Los Angeles Business Journal and was ranked #45 on the Inc. 5000 Pacific Regionals list for 2023.

Goldco IRA Costs

Goldco’s required minimum purchase is $15,000 for cash purchases and $25,000 for IRA transfers. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge fees.

Gold storage and custodian fees depend on the company you choose to handle these services (required by the IRS). Average storage fees can run from $10 to $60 per month or as a percentage of assets ranging from around 0.35% to 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$15,000 recommended minimum for cash purposes
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

You’ll find some gold and silver price charts in the IRA section of Goldco’s website. Precious metals prices can fluctuate since they’re affected by production and mining, central bank reserves instability, interest rates, and many other factors.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any investment account.

Goldco will mail or email you a comprehensive guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide what gold or silver coins suit your IRA.

Goldco logo
4.8 Stars

Goldco

  • A+ rating from the Better Business Bureau
  • Over experience in Precious Metals IRAs

Our Experience With Goldco

Representatives were quick to respond to our questions when we reached out via the live chat feature, but when we asked specific questions regarding fees and the details surrounding the buyback program, we were asked to call the representative.

Competitors are more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential investors starting their research on gold IRA companies. This, and its silver coins offer for new accounts, allows us to confidently recommend Goldco for first-time buyers who are unsure how to begin investing in precious meals.

Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Consumer reviews on the BBB site give Goldco 4.87 out of 5 stars. The few complaints filed have all been resolved thoughtfully by the company. Goldco has a AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trust Link and Google reviews.

Goldco FAQ

How do I sell gold or silver held in a Goldco precious metals IRA?

Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

Can I store my precious metals at home?

No. IRS rules forbid keeping your IRA precious metals at home or in a standard safety security box. The storage facility must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements.

Are the values of the precious metals I buy for my IRA guaranteed?

Like all investments, the future value of precious metals is not guaranteed and rises or falls based on various market influences.

When can I take distributions from my Goldco Gold IRA?

You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the account at age 59 1/2.

How long does it take to roll over a Traditional IRA into a Gold IRA?

IRA transfers typically take around two weeks to complete. However, each Goldco application is different, and processing time varies by case.

Conclusion

Goldco provides education to individuals interested in purchasing precious metals through the rules surrounding precious metals IRAs and IRS-approved investment options. Goldco offers many years of experience with the precious metals market and silver and gold IRAs. Consumer reviews frequently mention the level of customer service Goldco provides throughout establishing a precious metals IRA.

Goldco logo
4.8 Stars

Goldco

  • A+ rating from the Better Business Bureau
  • Over experience in Precious Metals IRAs

217 Goldco Reviews

Write Review
5 Stars

December 12 2024 11:37PM

Goldco is awesome. I moved my 401k to a precious metals IRA Rollover three years ago for safety and stability and never looked back. I enjoy the purchasing experience since I deal with a great rep. Their competence makes transactions easy.

Mark L.
Olathe, KS
5 Stars

December 11 2024 11:43PM

My rollover to precious metals was so easy and professional. I thought I had a little knowledge with precious metals investing but learned a whole lot more! Each and every person we had contact with gave us the confidence that we were absolutely making the right decision for our retirement.

Patricia A.
Coweta, OK
5 Stars

December 11 2024 6:49PM

The experience was Gold CO was great. The staff was very helpful and informative. The staff helped tremendously with getting a retirement rolled over to an IRA. When I was able to purchase the precious metals that I did they were very informative.

ROCKY W.
QUINTER, KS
5 Stars

December 05 2024 10:08PM

Great experience with this company. Communication was excellent. The reps really took time to listen and their feedback and guidance felt personal and in my best interest. I never felt pressured and end up investing. The process couldn’t have been any easier.

Tammie D.
Morrow, OH
5 Stars

December 03 2024 8:55PM

Karl and all the great people at Goldco were the most pleasant and professional people that I’ve ever come across to work with me in setting up another retirement option. Looking forward to investing even more in the future with Goldco.

Joe L.
Highland, CA
5 Stars

December 03 2024 7:05PM

This is my second time using Goldco. They are very friendly and knowledgeable. Any questions I had they responded quickly and made my transactions seamless. I have referred them to a friend and she has used them as well. I'm very pleased with this company and would highly recommend them to others.

Pamela R.
Kennesaw, GA
5 Stars

December 03 2024 6:25PM

Kevin with Goldco went above and beyond to help me decide what silver and gold I wanted to purchase for my IRA account! With the promotional deal it was simply amazing to receive 139 silver 2024 Honoring All Who Serve 1 oz. silver coin for free that value at $12,000! I definitely wanted to diversify so I went with 20% gold and 80% silver. I'll be excited to see it skyrocket especially once the Comex is lifted!

Cheryl B.
Amarillo, TX
5 Stars

December 02 2024 9:41PM

First of all, I have to say it was a pleasure working with Goldco. The people that I talked with were very helpful and knowledgeable to help me through with the purchase of my precious metals. They were curious and very responsible with communication and kept me up-to-date on the status of my transactions. I would recommend Goldco to others and I would give them a five star rating. Thank you, Goldco.

William W.
Newark, OH
2 Stars

November 25 2024 12:42AM

I was promised additional silver (had a letter informing me I qualified to receive the additional silver). I moved the tradition IRA to a Precious Metals IRA. I got my phone call and planned to buy gold American Eagles. Here I was told I did not qualify for the silver unless I purchased a second-tier level coin. This was not what was explained to me in our introduction phone call.

Dorothy G.
Kingsland, TX
5 Stars

November 18 2024 10:11PM

Goldco is highly rated for a reason. They are rated at the highest levels of value, performance, customer service and expertise. Now that I worked with Arthur Schwartz and his exceptional team, I know why. Don't buy any precious metals until you have called GoldCo. I wish I had called them years ago.

Russ H.
Boca Raton, FL
5 Stars

November 14 2024 11:36PM

I had a very good experience converting a 401k over. Everyone that I have talked to at Goldco have been great. They took the time to walk me thru every step of the process and explained all of the different options. They took the time to Answer any and all questions.

Frank G.
Medina, OH
5 Stars

November 13 2024 7:14PM

I recently had GoldCo transfer my IRA account to precious metals. I was pleasantly surprised by how easily and quickly they were able to get the transaction completed. Thank you Michael & Frank for your patience & assistance in completing this process for me.

Charla C.
Snyder, TX
5 Stars

November 11 2024 4:51PM

Goldco made investing in precious metals a non-stressful event. We appreciated the knowledgeable staff and their availability throughout the entire investment process. Highly recommend Goldco for handling precious metals investments!

Nancy M.
Gulf Shores, AL
5 Stars

November 11 2024 3:25PM

Just completed my third rollover with Goldco. Process was easy and uncomplicated. Ryan **, my account executive was awesome as always! He is knowledgeable, professional and very attentive to any needs I may have. He makes me feel like I am a priority to him. I have and will continue to recommend Goldco and Ryan ** to anyone who would like to rollover a retirement account.

Nancy Y.
Terre Haute, IN
5 Stars

November 08 2024 7:21PM

I’m Tim and I’ve been a Goldco customer for about a month and a half, and I have to say the experience to roll over a portion of my IRA was simply done with perfection! I’m very happy to get in when I did with my gold and silver IRA. Things are looking great! Have a great day. Tim

Tim P.
Paradis, LA
5 Stars

November 06 2024 8:48PM

Excellent service and support. The staff provided abundant information, frequent contact, a smooth process, and great back-office support throughout this transaction. I won’t hesitate to recommend this company to others.

Floyd W.
Charlestown, IN
5 Stars

November 05 2024 4:25AM

The Goldco team was easy to communicate with, the steps were organized and follow through was prompt. My questions were answered thoroughly and they were patient with me. Knowledgeable on the metals market, I have referred others to goldco.

Allison D.
Boise, ID
5 Stars

November 04 2024 11:20PM

From the moment we called, through the transaction, Michael and David from Goldco were on top of everything. Everyone we worked with has been outstanding, and went out of their way to step us through a previously-unknown process. We couldn't be more pleased.

David S.
PRESCOTT, AZ
5 Stars

October 31 2024 8:19PM

Friendly, knowledgeable people, made the process of setting up a Precious metal IRA seamless! It was very smooth from the beginning to the end. I highly recommend this highly qualified team of individuals to help anyone looking to get into this type of retirement savings.

Ian L.
Buckley, WA
5 Stars

October 31 2024 4:08PM

Arthur with Goldco was very helpful and informative and answered all my questions and am looking forward to a continued relationship with Goldco through Arthur, everyone was so gracious in this whole process and informative, I recommend them highly...

Gilbert L.
Thornton, CO
5 Stars

October 30 2024 8:24PM

Everyone I spoke with was very professional & took the time to explain things in a clear manner. There was never any pressure to do anything I wasn't comfortable with. If I ever needed to get ahold of a person I never had trouble doing so.

Julee S.
Estero, FL
5 Stars

October 29 2024 12:03AM

Ryan was very helpful with explaining the options one has when deciding how to invest in precious metals. Very good at explaining options. I highly recommend Ryan **. Ryan did such an amazing job I placed a second order in only 2 weeks after my first.

Daniel P.
KEIZER, OR
5 Stars

October 24 2024 8:42PM

I have now completed my third and fourth 401k transfer! My previous two experiences were fantastic. The representative I worked with, Jace, really took the time to answer all of my questions. Jace always responded very quickly every time I had a question, even months after my first account was set up. I contacted Jace by text recently, and he called me back the same day. I explained where I was at, and he reviewed my previous account balances. I had been dragging my feet on my second transfer, but Jace was ready to make the process quick and smooth.

My account was set up, my previous custodian was contacted, and the transfer was done. Jace called to tell me they had received my money and quickly finished the process (and he did so while on vacation). Thank you, Jace! Thank you to everyone who helped me with this transfer. Now, I've completed my third and fourth transfer, and Jace quickly and professionally handled everything just as he did before. On a side note, after completing my second 401k transfer and submitting my review, I never received the promised safe that was being offered. I hope this review doesn't turn out the same way.

Brian H.
Battle Creek, MI
5 Stars

October 24 2024 6:04PM

Today was my second experience with GOLDCO. The first time was to transfer my 401K Retirement Fund to precious metals and today was to make a direct purchase of silver. Both times my Account Rep. was very informative, helpful and courteous. So far I have been very satisfied with the service and would recommend GOLDCO to anyone (and I actually have).

Barbara G.
Greencastle, PA
5 Stars

October 23 2024 3:19AM

To date I have nothing but praise for this company. My experience and actions I’ve taken with this company have left me with nothing but good feelings. I feel that this company is nothing but professional and all actions taken by them handling my finances has placed me in the financial position I need to be. Thank each and every one at GOLDCO to date! Robert **

Robert K.
Cornville, AZ
5 Stars

October 15 2024 8:06PM

Josh & company were great to work with. I was spoken to in a way that helped me understand the process. The knowledge and expertise of the team was extremely impressive. The professionalism was extremely satisfying. I will be sure to recommend Goldco for reasons I’ve mentioned. Look forward to doing future business. Confident in my decisions which makes me feel even better. Great experience all around.

Marybeth G.
Dedham, MA
5 Stars

October 10 2024 9:02PM

I got quick responses to questions and very good brochures giving useful information. Everyone was friendly and easy to talk with. This was first purchase of coins or bullion and it went well. I was provided with contact information for everyone I talked to, and feel very confident in the transaction. Thank You.

William J.
Sanford, NC
5 Stars

October 09 2024 10:38PM

This is my 2nd purchase with Goldco and I returned because I feel this is a company I can trust. They are excellent at explaining things to me and give me all the time I need with any questions I have. I am resting better at night knowing I have invested with a company I have grown to appreciate and trust.

Darla S.
Florence, OR
5 Stars

October 09 2024 5:15PM

The process from initial phone inquiry to completion of the transaction was seamless. Communication was maintained throughout the transfer of my retirement account from the initial custodian to Equity Trust via GoldCo. I was pleasantly impressed with the knowledge and professionalism as well as the personable nature of Tim, Kevin and Sabina as they walked me through the entire process. I would highly recommend GoldCo/Equity Trust as the "go-to" for facilitating such an important retirement option as a self-directed metals-backed IRA. I am very appreciative of their patience and kindness throughout the process.

Anne C.
Port Orange, FL
5 Stars

October 08 2024 9:57PM

Great customer service. Very effective and efficient. Bought gold and silver and completed the transactions in two days. Would use them again. Very helpful and knowledgeable. Ben was very helpful in assisting me with all my questions.

Rodney K.
Vernal, UT
5 Stars

October 07 2024 9:14PM

GoldCo helped me move my 401 (k) into gold a silver. Their customer support team were great to work with and made transition almost seamless. My salesperson Dave was great to work with and was always checking in to make sure the rollover was progressing smoothly. Thank you GoldCo.

Brent W.
Lincoln, NE
5 Stars

October 03 2024 5:57PM

I had Joshua ** as my contact from Goldco. He is wonderful to work with. He is patient and clarifies any questions I have. He is very professional. Goldco team handles my transactions efficiently. I recommend Goldco to anyone looking to diversify their retirement assets.

Linda C.
Trenton, TX
4 Stars

September 26 2024 8:56PM

Everything has been as stated and easy to follow and complete. But when receiving this request for feedback, my name was incorrect. It was sent to Susan **. My correct legal name is Susan ** or Susan ** being my middle name. Hope name is correct on all documents. Thank you.

Susan G.
Anacortes, WA
5 Stars

September 25 2024 10:46PM

My first time investing in precious metals. The representative did great job guiding me to decision that was right for me. I have a better understanding of difference between spot price and market value. No pressure just great service!!

Joel H.
Phoenix, AZ
5 Stars

September 20 2024 10:53AM

The Staff at Goldco walked me through each phase of this transfer thoughtfully and professionally. It took less time and energy than expected. I'm sure the most common question we ask ourselves after transitioning into a precious metal IRA, is "Why didn't I do this sooner?". Thank-you Ryan and Carl for your assistance!

Mark T.
Berryville, VA
5 Stars

September 13 2024 11:48PM

I was referred to this company for my investment and a little unsure of what to expect. I was set up with a phone appointment initially and from then on, I received email follow ups, phone calls and updates all the way through the process. I was comfortable asking many questions and given clear information. Thank you.

Judy B.
Murphy, NC
5 Stars

September 13 2024 9:42PM

I invested with Goldco two years ago and I returned in 2024 to purchase more precious metals at this precarious economic time. Carl and his great team at Goldco were efficient polite and helpful in rolling over my IRA to a precious metals IRA. I highly recommend them.

Alex K.
Thornton, PA
5 Stars

September 12 2024 3:50PM

Very professional, seamless transactions. I was extremely pleased and will definitely recommend to family and friends. I look forward to saving for retirement and I am very pleased with the friendly exchange with the team. Thank you all so very much.

William M.
Bishopville, SC
5 Stars

September 11 2024 5:16PM

First time customer. My wife has been a long time customer with you. She peak my interest for some time and she is very satisfied with Goldco. Speaking with your representative whom was very pleasant, informative to my questions. Then for the more in depth questions he turn me over to Fred ** who in turn explained more in depth the ins and outs of how everything works. What really impress me with Fred put me at ease with his knowledge and if he didn't know the answer he would admit it and he seek the answer. He was by no means pushy, very patient with my naiveness of the matter at hand. He made me comfortable enough to make me to become a new Goldco customer. I'm looking forward to a pleasant long relationship with Goldco.

Walter N.
Waverly, NY
5 Stars

September 11 2024 4:32PM

Fast responses, consistent and concise answers. Fair pricing. Could use a faster delivery and less cost per unit for the low end silver rounds. Always professional. Were quick in responding to a late order and were able to answer my questions quickly.

Mark C.
Ypsilanti, MI
5 Stars

September 06 2024 10:56PM

The entire staff is very friendly and helpful. I had the pleasure of dealing with Arthur Schwartz. He walked me through the process of opening my precious metal IRA. Arthur was very knowledgeable and was careful to explain any questions or concerns I had. I would recommend Goldco for anyone looking to invest in precious metals.

Billy G.
Bunch, OK
5 Stars

August 29 2024 7:44PM

As of the last 4-5 years I was made aware from some true patriots of other opportunities of investment other than being in my company 401K. I was able to free myself of having all my eggs in one basket!!! I opened a Precious Metal IRA and rolled over a portion of my 401K. Goldco was a company that kept coming up in conversations, I invested and have no regrets. My go to representative Carl ** and their team are always there to assist!

Penny M.
Houma, LA
5 Stars

August 28 2024 8:17PM

Tyler was very helpful & great at explaining the role over process. He answered all of our questions about gold/silver. And did a thorough job explaining the differences. It helped us decide what was best for us! Definitely glad we made the switch to have a gold/silver backed IRA

Keri T.
Theresa, WI
5 Stars

August 26 2024 11:13PM

Goldco and my rep Kevin Troy made my purchase and IRA conversion smooth and very informative. I would recommend both Goodco and Kevin ** to all family and friends. I feel precious metals are a great way to diversify and protect my wealth now and in the future. No matter what the future holds.

Todd S.
Cypress, TX
5 Stars

August 20 2024 5:21PM

While I have a fair amount of knowledge of the stock market and have purchased gold and silver from other firms in the recent past, I really did not know the various qualities of investments available. This was explained well and gave me a better idea of how to invest in metals for the future. Now I need to digest what you taught so I am more comfortable with what I now have. Thanks so much for the education!!

Gary S.
Colorado Springs, CO
5 Stars

August 16 2024 4:56PM

The transition from my 401K to a Gold backed IRA was simple and very quick. I held off way too long thinking it would be hard and long process. But it wasn’t, they walked me through every step and answered every question until complete.

Sheila L.
Fall City, SELECT A STATE
5 Stars

August 15 2024 2:41PM

Our experiences with Josh, at Goldco, have been outstanding. He is experienced, knowledgeable, and patient with all of our questions. We feel confident that we have made a wise decision in rolling over monies from our 403(b) accounts into Goldco.

Kristin S.
Eldora, IA
5 Stars

August 13 2024 9:03PM

Very professional staff to work with in regards to all of our needs. They answered all of our questions. Spent quality time explaining the process. Did all of the legwork and made sure everything was complete. I will highly recommend to all my friends.

LaDonna E.
LEBANON, TN
5 Stars

August 12 2024 10:35PM

I didn't know much about a gold IRA, but they walked me through the process. I believe the information is true and correct. Time will tell how well this will work out, but this is better than leaving my money in a previous 401k.

Walter W.
Park City, IL
5 Stars

August 12 2024 7:11PM

I chose Goldco to roll over my IRA because of their excellent rating on Better Business Bureau. Goldco’s team is highly knowledgeable about the process of IRA rollovers. In my case they went above and beyond to help me roll over my three accounts, one of which was a bit difficult to complete. I highly recommend Goldco to anyone considering rolling over their traditional IRA into a metal backed IRA. Thank you Goldco!

Lisa R.
Bonaire, GA
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