117 Goldco Reviews
Write ReviewApril 18 2024 6:45PM
I was kind of intimidated with setting up a precious metals IRA, but Goldco was very easy to work with. The process of setting up an account was really easy, and they have excellent customer service. I highly recommend them.
April 15 2024 11:57PM
Buying precious metals through Goldco couldn’t have been any easier! My account executive, Mr **, walked me through the buy process quickly putting me at ease via his vast knowledge of precious metals, making suggestions & answering all my questions. I was comforted in knowing he truly wanted me to understand my metal buy and the metal market itself. I feel good about my decision to plunge once again into buying precious metals. It’s reassuring to know my investment into metals is an investment into my (or my beneficiaries) future. Thank you Mr ** and Goldco for helping me become a precious metal owner!
April 12 2024 11:07AM
Always a great experience with GoldCo. I advise you to invest in precious metals and use Gold Co as your partner. They are always available to answer any questions you may have and this is my third experience with them.
April 09 2024 2:00AM
I worked with Darwin ** from GoldCo, to rollover part of my IRA into precious metals. Darwin made the process so easy and was very attentive and explained everything very thoroughly. I had put off the process for many months, and I’m glad I finally moved forward. I have every confidence in Darwin and in GoldCo.
April 09 2024 1:02AM
I recently decided to move some of my traditional IRA dollars into a 'Metals' IRA and called GoldCo, asking them to help me with the process. My first call to Tony ** was on Monday, 3/25, and with help from Tony and his team - I was able to transfer money, fund my account, and complete the process in a short, 2 week timeframe. Today, 4/8, the purchase was finalized. In addition, I was able to take advantage of a promotion offer and received additional silver, at no charge. They also support a Buy-Back Guarantee program that really gives me peace of mind in the transaction I completed today. Thanks, Tony and team, for your expertise and support in making this transaction quick and painless!
April 01 2024 10:55PM
It was a pleasure dealing with Darwin. He explained in detail about my options both pro and con in purchasing bullion or premium coins without any pressure tactics. The whole experience was seamless and greatly appreciated.
March 28 2024 12:26AM
I knew nothing about gold and silver...nothing! I wanted to protect my IRA so researched companies and found Goldco to be the best for me ... I contacted Goldco and got an agent named Lou. He was so patient, professional, knowledgeable, and reassuring. He also help educate me with terms used in the business, history of precious metals and any questions I had, as well as repeated anything I didn't understand...sometimes more than once or twice. I was truly impressed with all that I talked to at Goldco. I feel much more relieved doing business with Goldco in protecting my IRA and more knowledgeable about the business of precious metals.
March 25 2024 10:54PM
I was put off on getting my order taken Friday 3/22/2024 until Monday 3/25/2024. I didn’t receive the phone call to take my order until 3:00pm when I was told to expect a call at about 9:00am Monday. The rest of the service I received was exceptional.
March 22 2024 5:29PM
Goldco and their representatives were very helpful and had answers to all my questions. I enjoyed working with this company and believe I benefited from working with them instead of other companies for my investment needs.
March 22 2024 4:13PM
I just completed a partial traditional IRA rollover with Goldco. The process was easy to understand and everyone involved in the transaction was very professional and explained the details clearly. A custodial IRA account was established with Equity Trust to facilitate the transfer of funds and manage the account. Thank you to Chris T., Dave M. and Danielle M. at Goldco, and Simone F. at Equity Trust for helping me to understand the process, create the IRA and complete the purchase of both gold and silver coins. -- Chris G.
March 21 2024 1:09AM
I have been very pleased with Goldco representatives from the start. They have always been friendly, informative as well as answering any questions I have had. They have been very prompt when returning my calls and courteous. I’m very happy I decided to choose Goldco.
March 20 2024 10:04PM
Arthur was very knowledgeable and personable - very easy to speak with and extremely open to questions and concerns. Patient in spades and very forgiving of my accessibility. I would recommend Goldco to any of my friends/family looking to protect their assets.
March 19 2024 3:47AM
Account Executive as well as customer service are super-efficient, very responsive, and extremely patient. As a first-time customer they took me figuratively speaking and led me by the hand through the process not only to buy gold and silver but also to convert my TSP to a gold and silver IRA. Now a year later I find nothing has changed. They are still as patient as ever and take the time to explain and answer all my questions no matter how trivial they may appear to them.
March 07 2024 3:19AM
Were very informative and patient with me. Chris was great. Made me feel comfortable moving part of my IRA to Goldco. Very much appreciated since just lost my husband. I would highly recommend Goldco to anyone that was interested in purchase of gold and silver.
March 05 2024 7:52PM
Thanks to Goldco efforts to provide a smooth transition from from one IRA to another with a highly professional staff and knowledgeable team. Awesome. Thanks to all. Their staff are friendly as well as courteous while sharing the answers to your very important questions. Their explanation of the ongoing transition is complete and well thought out.
March 05 2024 5:16PM
The professionalism is outstanding. They will answer question after question so I finally understand the process of gold and silver. Concept is quite different from banks, market. To change the way I thought about finance is a chore in its self. Well we got it done and will be doing it again. I'm very excited and Tony and Tim walked me thru all my fears. And we're off, just a beginning. Thanks, Pauline.
March 02 2024 12:15PM
I shopped around for a precious metals IRA company. Goldco was very easy to work with. I felt well-informed without feeling pressured. All communications were timely and clear. Their bonus silver and buy back policies very much tipped the scale in their favor. I highly recommend Goldco.
February 28 2024 12:11AM
I am very pleased with the process of transferring our traditional IRA to a Precious metal IRA. The support and help executing this transaction was exceptional, thorough, and speedy. All people involved were extremely friendly and appreciative of being of service to my family. I enjoyed working with GoldCo and will recommend them highly. I hope to continue doing more transactions with GoldCo when my investments allow me to do so.
February 27 2024 4:24PM
I was given an option to buy a President's Day special and wired the amount of $30,000 to Goldco to make use of this offer. I was first approached by my advisor at Goldco, Jon **, who made me aware of this offer. He has been an outstanding advisor and I appreciate his help enormously. After I wired the money, I was called the next day and an explanation given, in detail, of the number of silver coins that I will receive and which will be mailed to me. Goldco is an outstanding company and I am fortunate to be a client.
February 24 2024 3:49AM
Everyone I have dealt with at Goldco has been very helpful. It's like they become friends because they take an interest in you personally. They are there to help you in what is best for your situation. I highly recommend Goldco.
February 23 2024 5:09PM
My experience with Goldco has always been positive and professional. The representatives have always provided me with very good service and have been easy to work with. They answer my questions courteously. The quality of the coins are top notch (quite nice). I am a repeat customer and I will continue to purchase from Goldco when I'm able. Regards Craig **. Satisfied customer.
February 21 2024 6:15PM
Returning customers. Our time dealing with Goldco is always terrific. Frank is so accommodating and knows precisely how to get what we need fast! If there is a negative at all, it would be that their premiums seem a little high.
February 19 2024 11:15PM
Reginald ** is a very professional consultant and product specialist. I have worked with him on several occasions and have always been completely satisfied. His knowledge and commitment to customer satisfaction are always on display and he stays in contact on various occasions throughout the year.
February 19 2024 10:38PM
Josh at GoldCo was professional, thorough, very knowledgeable and respectful. He made the process very easy on my side. Everything moved along swiftly, with daily updates. I will recommend GoldCo to anyone who is seeking to invest in precious metals.
February 16 2024 10:37PM
I transferred two IRAs to GoldCo. The first one, my rep was attentive until he got my money transferred and then I he wouldn't return phone calls, texts or emails when I wanted to transfer my 2nd IRA. I finally got a hold of a different rep 3 months later and transferred my Roth IRA. He committed to stay in contact through the whole process. I told him I needed to move my funds to the Texas vault location and change the beneficiary to my estate. He assured me he would help me with the process.
As soon as my Roth IRA funds were transferred, I never heard from him again although I emailed, texted and left voicemails. I was finally able to get a hold of customer service who emailed me some forms to fill out. Since I didn't have guidance, I got another email saying I needed to fill out my beneficiary forms differently. GoldCo will consistently GHOST YOU after they get your money. Also, my account "values" shows a fraction of what I contributed and I can't get anyone to explain it to me.
February 15 2024 1:03AM
Everyone that I spoke with was great. They all helped me make a good decision on investing my money. They would take the time to answer all my questions and explain everything in detail and in a way that I could understand.
February 14 2024 4:13AM
We just completed our third purchase transaction with Goldco. Each encounter with their representative was very informative, courteous, and efficient. All the associates were knowledgeable and thorough. We would definitely recommend their staff and services to anyone considering a purchase of precious metals.
February 09 2024 6:50PM
My husband and I have really enjoyed working with Arthur **. He returns our calls in a timely manner, and he is very helpful when navigating the tedious process of rollovers. His communications are easily understood, and his upbeat greetings and his sincerity make working with him a pleasure. We would never hesitate to refer Arthur to my friends and family.
February 09 2024 5:51AM
I have been with Goldco for several years. The ease of the transaction, the explanation of details, and the courtesy provided is exceptional. The quality of the service provided makes me feel confident in the company and of my decision to invest in precious metals.
February 08 2024 9:24PM
My Goldco Representative was very clear, helpful and accurate on all details on the my order. If I have anyone else interested in this type of investment, I will be sure to let them know how easy Goldco was to work with.
February 07 2024 5:07AM
I've never dealt with precious metals before, and I've only recently connected with Goldco. Being new at this is not only nerve racking it's also a bit scary, so that being said and the fact that I'm brand new to this, I have to say so far all the questions I had have been explained. The concerns have been eased and I hope as time goes on it will continue to be as smooth as it has been so far.
February 05 2024 6:38PM
Very professional and knowledgeable!!! Helped me through the process flawlessly. Will use again. Have used GoldCo before and will again. Even if you’re not sure what to do they will walk you through step by step so you can make an educated decision.
January 31 2024 12:44AM
My experience with Goldco, was nothing short of excellent. Great communication, Service, and looking to have my investment grow. I would only recommend Goldco to all my friends, family, and anyone who is truly interested in diversify their retirement and investments.
January 24 2024 10:27PM
Great job. Everyone was easy to work with. Know nothing about investing in gold or silver. They answer all questions. From start to finish each department was knowledgeable about what they did. Thanks to all of the people that helped us along the journey.
January 18 2024 11:53AM
Goldco has been wonderful throughout the entire experience of the transition of moving my monies from a traditional IRA to an IRA with gold and silver coins. Goldco was very informative and patient with me in the knowledge of coins. I would highly recommend Goldco to all my family and friends.
January 17 2024 4:56PM
We have never had any experience with precious metal handling companies (it seems to be a mysterious process). Turned out to be a piece of cake!!! Goldco employees are the nicest, most helpful people we have ever dealt with. Should have done this years ago. Thanks for the experience.
January 16 2024 12:48AM
I was disappointed that I did not receive the 5% in silver coins as bonus for my purchase of $50,000 in gold as I had been led to believe before signing the contract. The silver coins in bonus I was now told only covered purchase of the limited vintage gold coins, not other gold coins. Thus, I received only 19 silver coins in bonus. I also feel the whole transaction, from initially signing the contract to placing the order, took too long, a total of more than 3 weeks.
January 12 2024 3:13PM
Everyone I worked with was incredible! Talked me through the whole process. I felt very comfortable with all the information that I was given and the complete process for purchasing precious metals!!!! Thank you Goldco!!!
January 11 2024 8:32PM
Oscar from Goldco was great. Made the entire process easy and he explained every step in easy to understand language and answered all of my questions. I would recommend Goldco to anyone thinking about rolling over 401k or other retirement account to a precious metals IRA account.
January 09 2024 10:10PM
Great experience. I would call it a "Turn Key" experience. From the original phone call to the breakdown of what precious metals to buy. Knowledgeable, friendly people. I will definitely recommend Goldco to my friends.
January 05 2024 4:13PM
Goldco simply provided my wife and I outstanding customer service, timely execution & accuracy. In particular, Michael **, was the essence of professional courtesy and knowledge. He made our transactions easy & fast! Robert & Sharon B
January 04 2024 8:25PM
Goldco's customer service is excellent! Each representative was friendly and took the time to explain things and answer my questions. I have confidence in my investment in precious metals with Goldco and will be investing more with Goldco this year.
December 30 2023 2:44AM
I'm not sure whether this is the forum to use names, but my team were genuinely interested in my vision. Unfortunately we experienced a close member of our families passing in the midst of the process. They were very courteous and respectful to our needs and requests for time. Once we were ready, every step was well explained and gentle guidance was offered to ensure their experience and my expectations would be equal at the moment the trade was conducted. I have been discussing this entire process with friends and family... tomorrow I have an appointment to guide a relative towards investing with GoldCo. Very pleased. Well done! Very excited for our future! aTs
December 29 2023 11:21PM
They were professional, clearly outlined the services they provide along with when outside advice should be sought, answered all my questions fully, and provided names in advance for all points of contact for all interactions. I would recommend working with this company.
December 21 2023 8:33PM
Goldco was diligent in helping me get my IRA rolled over into precious metals to protect my investment. Once they received my funds the process was quick and easy. The staff at Goldco were personable and professional. I look forward to working with them in the future.
December 18 2023 7:27PM
I am more than pleased with Goldco. They are easy to reach. If they don’t have an immediate answer to a question I ask they will find it quickly. All of the various individuals that I’ve spoken with are professional and prompt with communication. I am so pleased to be a customer of Goldco. I wouldn’t hesitate to recommend them to anyone.
December 14 2023 5:26PM
Everybody at Goldco was very curious and professional. They made the transfer of the funds from my investment portfolio seamless and timely. I would definitely recommend Goldco to anyone thinking about expanding their investment portfolio to include gold and silver.
December 09 2023 10:41PM
I’m very pleased, For sure! Great experience. Great communication from start to finish! I would highly recommend this company! It was a fairly simple process. I’m very excited and looking forward to watching my money grow!
December 08 2023 7:27PM
Customer service is excellent. The hardest part was the prior financial institutions letting the money rollover but GoldCo customer representatives helped sped up the process and made sure things were done right. The best part for me was the free silver promotion which bottom line is free money in my pocket someday. Super easy and a seamless process!!
November 23 2023 1:05AM
Michael ** is very helpful every time I call. He is professional as well as personable on the phone and responds quickly to return a call. I had to call him many times and he was patient, knowledgeable and kind every time I spoke with him