Goldco

4.75 Stars (217 Reviews)

Updated: June 10, 2024

Goldco is a precious metals provider, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Editorial Breakdown

Customer Care

4.5 Stars

Price

5 Stars

Reliability

4.8 Stars

Ease of Purchase

4.8 Stars

Overall Rating

4.8 Stars

Bottom Line

Goldco is a precious metals provider that educates individuals interested in purchasing precious metals. As with other IRAs, precious metals IRAs can be part of a diversified retirement portfolio and should be approached with care and consideration as with any part of retirement planning.

Goldco Review

Founded over a decade ago, Goldco is a leading, award-winning gold and silver provider. The company facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension or Thrift Savings Plan (TSP) account to a self-directed precious metals IRA. Goldco can also do Roth IRA transfers or conversions.

Goldco’s goal is to help customers learn about precious metals and diversify retirement assets. The company helps customers navigate each step of the gold IRA rollover process. Consumers can also buy gold and silver from Goldco to hold outside of a retirement savings account.

Pros

  • Specializes in gold IRAs and silver IRAs
  • Full-service precious metals provider
  • Over 15 years of experience helping thousands of Americans place over $2 billion in gold and silver 
  • Over five thousands of 5-star customer reviews

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

Goldco Services and Features

Goldco is a precious metals provider that facilitates the transfer or rollover of an individual’s IRA, 401k or other retirement savings to a Gold IRA. All IRAs require a custodian to manage account assets, and Goldco assists with the related paperwork for smooth processing. Customers also receive a great deal of assistance with the direct purchase of precious metals from a savings or cash account.

See our best cold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the storage facility.

Investing With Goldco

Investing in a precious metals IRA can be an attractive option for consumers who want to balance the volatility of stock and bond markets. Consider a precious metals IRA to hold a tangible asset in your investment portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA investments. Goldco understands what coins and bars are appropriate for a retirement account. The customer service team has decades of experience with the entire rollover process. You’ll receive assistance with selecting IRA-approved custodial and storage services and precious metals.

Goldco received national recognition in 2021 and 2022 by winning the Stevie Award for Company of the Year at the  Annual American Business Awards. The company landed a spot seven times in recent years on the Inc. 5000 list of the fastest-growing private companies in the country. It has also been named one of the fastest-growing private companies by the Los Angeles Business Journal and was ranked #45 on the Inc. 5000 Pacific Regionals list for 2023.

Goldco IRA Costs

Goldco’s required minimum purchase is $15,000 for cash purchases and $25,000 for IRA transfers. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge fees.

Gold storage and custodian fees depend on the company you choose to handle these services (required by the IRS). Average storage fees can run from $10 to $60 per month or as a percentage of assets ranging from around 0.35% to 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$15,000 recommended minimum for cash purposes
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

You’ll find some gold and silver price charts in the IRA section of Goldco’s website. Precious metals prices can fluctuate since they’re affected by production and mining, central bank reserves instability, interest rates, and many other factors.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any investment account.

Goldco will mail or email you a comprehensive guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide what gold or silver coins suit your IRA.

Goldco logo
4.8 Stars

Goldco

  • A+ rating from the Better Business Bureau
  • Over experience in Precious Metals IRAs

Our Experience With Goldco

Representatives were quick to respond to our questions when we reached out via the live chat feature, but when we asked specific questions regarding fees and the details surrounding the buyback program, we were asked to call the representative.

Competitors are more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential investors starting their research on gold IRA companies. This, and its silver coins offer for new accounts, allows us to confidently recommend Goldco for first-time buyers who are unsure how to begin investing in precious meals.

Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Consumer reviews on the BBB site give Goldco 4.87 out of 5 stars. The few complaints filed have all been resolved thoughtfully by the company. Goldco has a AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trust Link and Google reviews.

Goldco FAQ

How do I sell gold or silver held in a Goldco precious metals IRA?

Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

Can I store my precious metals at home?

No. IRS rules forbid keeping your IRA precious metals at home or in a standard safety security box. The storage facility must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements.

Are the values of the precious metals I buy for my IRA guaranteed?

Like all investments, the future value of precious metals is not guaranteed and rises or falls based on various market influences.

When can I take distributions from my Goldco Gold IRA?

You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the account at age 59 1/2.

How long does it take to roll over a Traditional IRA into a Gold IRA?

IRA transfers typically take around two weeks to complete. However, each Goldco application is different, and processing time varies by case.

Conclusion

Goldco provides education to individuals interested in purchasing precious metals through the rules surrounding precious metals IRAs and IRS-approved investment options. Goldco offers many years of experience with the precious metals market and silver and gold IRAs. Consumer reviews frequently mention the level of customer service Goldco provides throughout establishing a precious metals IRA.

Goldco logo
4.8 Stars

Goldco

  • A+ rating from the Better Business Bureau
  • Over experience in Precious Metals IRAs

217 Goldco Reviews

Write Review
5 Stars

August 09 2024 10:04PM

Frank ** is the Man. He knows exactly what he is doing and very helpful. It's always a great time talking to the Goldco crew. I feel very comfortable dealing with all of them. I'm looking forward to making lots of money from this investment.

Don V.
Aberdeen, NJ
5 Stars

August 09 2024 3:12PM

The folks at GoldCo are so kind and efficient. Explain everything in detail and understandable language. They stay in contact until every last detail of your transaction is taken care of. Always there if you need to talk. Highly recommended.

Wol P.
Nolanville, TX
5 Stars

August 09 2024 10:43AM

We are new investors at trading commodities and Goldco has made it easy. From the transaction team we worked with on our first purchases, to our advisor David walking us through in detail all things gold & silver, we're pleased.

Robert K.
Santa Rosa Beach, FL
5 Stars

August 08 2024 11:37PM

My Wife did most of the legwork and negotiating, but I did get the opportunity to work with Ben, one on one, on several different occasions. Ben always handled things in a timely and very business like manner. The company was well represented with all employees. I would definitely recommend GoldCo for handling your IRA transfers to gold and silver.

Michael A.
Wetumpka, AL
5 Stars

August 06 2024 6:37PM

Josh was very knowledgeable, was able to answer all my questions, making them easily understandable and made me feel very comfortable throughout the entire process. Everyone on the team that I spoke to were kind and patient while walking me through the transfer of funds!

Brooke H.
Raytown, MO
5 Stars

August 05 2024 7:41PM

Excellent company to do business with. Each individual involved with my account was knowledgeable, helpful and made the process stress free. I am very glad I chose Goldco for my metals backed IRA. I should have done it sooner!

Susan F.
Warner Robins, GA
5 Stars

July 31 2024 4:41PM

I was referred by Phil ** to roll my 401k into precious metals. I paced a request and had a call within minutes. My trust account was set up and signed within about an hour. They even called my 401k and stayed on the call while I gave confirmation to roll my cash into the traditional IRA backed with precious metals. Very quick, professional and painless. Goldco is competitive on their metal pricing, and I would highly recommend.

Michael M.
Neosho, MO
5 Stars

July 24 2024 12:24AM

I was very pleased with my purchase with Goldco. James was wonderful and explained EVERYTHING!! The follow up with his associates was also 'seamless'. They also emphasized the need to look at this purchase as a long term investment which I agree with and totally understand. I was VERY SATISFIED WITH MY PURCHASE! THANK YOU GOLDCO!! Bob

Bob M.
West Salem, OH
5 Stars

July 19 2024 3:09PM

My Senior Account Executive is Darwin **. Today's purchase is my second purchase of gold and silver coins in my IRA from Goldco. My prior purchase last year and this purchase was quick, easy and enjoyable. Darwin explained all of the steps to be taken prior to the purchase. Once the funds had been transferred yesterday afternoon, Darwin called me this morning to allocate how much I wanted to spend on gold versus silver coins. He then advised me which coin he recommended and was available at this time. After completion of the order form, Darwin read it back to me as a confirmation to advise me of the exact cost and the quantity of the gold and silver coins I had purchased.

After hanging up with me, another representative called to again confirm the order details and to confirm my identity. There was no pressure to buy, and the decision to the allocation between gold versus silver was entirely mine. Darwin merely pointed out the advantages of owning each. Their professionalism and their sincere interest in helping me make a good investment decision is why I give them a 5 star - Excellent rating.

JAMES K.
PEORIA, IL
5 Stars

July 15 2024 8:51PM

Easy process from opening your account to making your first purchase. Never any pressure and always completely professional. Timely actions, provide contact numbers and answer any questions. I am very pleased with the service and with everyone I have encountered with Goldco.

William S.
Sanford, FL
5 Stars

July 10 2024 9:15PM

Great working with my account executive, Lou! Very detailed explanation of available coins and clear confirmation of purchase. All details are covered when working with Goldco. And they guarantee best price on buy-back after 1 year, though you’ll likely want to keep your coins longer. I purchased more than once now from Goldco and I highly recommend them!

Tom H.
Lake Barrington, IL
5 Stars

July 02 2024 11:22PM

Oscar was fantastic! He made this transfer very easy for me and was extremely informative throughout this process. I was nervous about making this move but Oscar explained everything in a way that made me feel more and more comfortable with my decision. Thanks again Oscar!!

Jeff N.
Maryland Heights, MO
5 Stars

July 02 2024 6:32PM

Always friendly and professional. Explain your options well and are patient with all the questions I have. The follow up emails and customer service calls are always prompt. I wish there was a way we could better track our earnings.Always friendly and professional. Explain your options well and are patient with all the questions I have. The follow up emails and customer service calls are always prompt. I wish there was a way we could better track our earnings.

Kimberly M.
Evansville, IN
5 Stars

June 28 2024 10:18PM

I have worked with Goldco before. Very professional and courteous team. Transactions are seamless. I highly recommend Goldco for all your precious metals. David has been my go to guy and I enjoy working with him. Thanks again Goldco and staff!

Ann C.
Rayne, LA
5 Stars

June 27 2024 12:04AM

I have done business with Goldco twice, and both times the customer service has been outstanding. I would recommend Goldco to anyone who is interested in purchasing gold or silver. Arthur ** was very knowledgeable and explained everything I would need to know.

Glenn B.
Purcell, OK
4 Stars

June 13 2024 5:39PM

Arthur was excellent as my advisor. He was straightforward and honest and answered all my questions without being pushy. I would have liked to have the deal closed the day I wanted, but Goldco wanted the paperwork process between them and the ETC finished, so I ended up with a slightly higher price.

Art A.
Arlington, TX
5 Stars

May 31 2024 12:57AM

I rolled over my IRA to Goldco in 2022. They made process extremely easy and I’ve never regretted my decision. I have found the employees at Goldco to be very responsive, courteous, knowledgeable and professional at all times. Any questions I have are always answered in a timely manner and my requests for information have been immediately addressed. I have a great deal of confidence in Goldco and am delighted to have them manage my metals account. Thank you GOLDCO!!

Deborah L.
La Porte, TX
5 Stars

May 30 2024 10:02PM

Very smooth transition of moving funds over from 401k to traditional IRA. Very friendly and informative staff. Great review of all the products and metals available. My wife and I are happy we diversified our portfolio to a tangible product.

John G.
Morristown, TN
5 Stars

May 30 2024 6:53PM

Goldco has great service and clear instructions on what to do. They took the time to explain everything to make sure the customer understands the process and is comfortable with the decision. The process is very streamlined and it was a great experience! Would recommend GoldCo.

Judy E.
Wentzville, MO
5 Stars

May 29 2024 4:19PM

I just completed the switch from my traditional IRA to a Metals IRA. Goldco made it so easy. I wish I had done this years ago. I feel so relieved to have my money in gold and silver instead of the failing system we have now. Thank you Carl for all your help. Your suggestions were spot on with what I was feeling and hearing.

Linda N.
Walnut, CA
5 Stars

May 28 2024 11:13PM

Goldco is a top notch, great company. I had wonderful interactions with them on the phone and via email, they were precise with their communication. I will use them again and again and I really like that I have a quality company to work with!Goldco is a top notch, great company. I had wonderful interactions with them on the phone and via email, they were precise with their communication. I will use them again and again and I really like that I have a quality company to work with!

Alida M.
Allen, TX
5 Stars

May 28 2024 10:48PM

This is my second purchase with GoldCo and I am as pleased as the first time. Incredible customer service and follow through. They make the process so easy and explain everything in detail. I would highly recommend GoldCo to anyone interested in precious metals. It is definitely the customer service that stands out and you can fully trust them with your investment.

Susan V.
Yorba Linda, CA
4 Stars

May 24 2024 6:41PM

It was a good experience except it was misleading about the promotional incentives for free Silver. The process was easy and smooth. Also there was a limited supply of products and so had to make adjustments to fill the order.

Tom H.
Willow, AK
5 Stars

May 24 2024 9:54AM

From the time I made the call to GOLDCO the support, and level of expertise was expressive. Anytime I had a question, or concern, I received a support call and the answers right away. This was the first time setting up precious metals IRA, GOLDCO does an excellent job!

John F.
Denver, PA
5 Stars

May 22 2024 5:08PM

I received great service! Everyone was clear and concise with what my options were. Friendly, knowledgeable, and extremely helpful. I was walked through the process step by step leaving no concerns or questions on my behalf. Thank you very much!

Brian B.
Wapakoneta, OH
5 Stars

May 22 2024 3:40PM

The Team at GoldCo are very efficient and helpful. I recently wanted to shift from collector coins to BU and they were very helpful and made the process easy. I would recommend them to anyone looking to add precious metals as part of their overall portfolio.

James M.
Lincolnton, NC
5 Stars

May 22 2024 2:50PM

I've had two transactions with Goldco. I transferred part of my Traditional IRA to a Precious Metals IRA both in Jan and April 2024, both times, I was happy with the service, promptness and educational aspect of both transactions. I would definitely recommend Goldco for purchasing a Precious Metal IRA.

Vincent D.
Harrisburg, NC
5 Stars

May 21 2024 3:17PM

I heard about this company when my sister shared a video about buying precious metals. I decided to investigate and liked what I read. Once the funds from my other accounts were transferred my Account Executive called and discussed my options. It was very easy and quick. They are very informative and I feel very secure in investing in precious metals. I would highly recommend Goldco!

Vicki P.
Calabash, NC
5 Stars

May 20 2024 8:33PM

The staff as GoldCo was very patient, professional, and answered all of my questions. I had a lot and was able to verify all of their information and feel like their prices are competitive or better. I will also be converting an IRA in the future since our cash transaction was so successful.

Steve R.
Cotopaxi, CO
5 Stars

May 17 2024 4:52PM

Excellent experience without a doubt!! Tyler explained everything for me to understand. He took his time and he answered all my questions. I would recommend Goldco to anyone and I have recommended them to some of my family and friends.

Dawn P.
Johnstown, PA
5 Stars

May 15 2024 7:44PM

Tony ** and crew did excellent job! Very professional. On time with all questions. Crew also answer all questions, very prompt on return calls. Very impressed with Goldco and looking forward doing future business. Thank you. Don **

Don B.
Mobile Alabama, AL
4 Stars

May 15 2024 12:22PM

As per an experience we had never done before of rolling my IRA into precious metals, it made for a very anxious feeling! Frank ** put our anxieties at rest!! Thank you GoldCo and Frank for leading us old people by the hand!!! Lanny and Dibbie **

Landis F.
Germantown, TN
5 Stars

May 14 2024 7:07PM

I was very impressed with your sales rep Michael as well as all your support people who made this a very easy transaction. At this point I feel very comfortable with the choice I made using Goldco, and would probably recommend Goldco to friends who are looking for this type of transaction.

Robert B.
Mesquite, NV
4 Stars

May 13 2024 9:44PM

GOLDCO was very cooperative with a transfer of my IRA from a coin account to a BAR metal account. Although there was an initial misunderstanding of the type of product placed into my account, they bought back the material at a very fair price, and I have now converted my IRA into the bulk metal that I wanted INGOTS. The holding group Equity initially placed my value of my holdings at purchase price ($100K with a 10K bonus) at $50 K due to only the weight of the metals held in the vault. I was told by GOLDCO that the value was greater than the stated value in the vault.

After some negotiations GOLDCO offered to buy back the coins and cash out the value, which matched the initial investment. I was able to convert the metals to BULK gold and silver bars as was my intent with only a 5% surcharge, reasonable I thought. So, GOLDCO took a potential tragic situation and resolved the matter to my satisfaction. Go GOLDCO, They are upfront and should be trusted, especially with your IRA's.

Marcus B.
Mililani, HI
5 Stars

May 09 2024 5:38PM

Arthur from GoldCo was very helpful in rolling over my TSP to a Gold IRA. GoldCo went through the process with me step by step to make everything as easy as possible. The service was great and I would highly recommend GoldCo as a company for converting to a Gold IRA!

Jesus M.
Gulfport, MS
5 Stars

May 09 2024 12:58AM

Explained information well. Friendly and efficient service. Available for asking questions. Flexible, knowledgeable and willing to listen to concerns. Darwin and Allison were effective and efficient. Darwin even called my wife in order to convey information that I needed when my cell phone was not working.

Ramon R.
Bloomington, IN
5 Stars

May 07 2024 7:16PM

My wife and I have had nothing but great experiences with Goldco! We joined back in 2021 and just recently rolled over more into a precious metals IRA. Arthur has been the best to work with! Always so helpful and willing to accommodate our crazy schedules with his. We have not been sorry one minute since joining with Goldco to help us keep our hard-earned money that the stock market would have just lost! Thanks, Goldco! Dwight and Shelly **

Dwight K.
Platte, SD
5 Stars

May 06 2024 5:13PM

It was a very smooth transfer rolling over my IRA. The people at Goldco are so knowledgeable about this process, it was as simple as a couple phone calls. I called my financial planner and they worked with Goldco where needed. SO SIMPLE! Everyone should get their wealth/investments out of the fiat dollar and into precious metals NOW!

Ray B.
ROYALTON, MN
5 Stars

May 06 2024 1:05PM

I have always had friendly, professional and prompt service from Goldco representatives. They answer my questions and they reply to all my communications in a very timely manner. I am able to communicate with them via phone and text which I really appreciate. I am super pleased with them.

Regina S.
Middletown, OH
5 Stars

May 03 2024 11:05PM

I did not know anything about collecting metals until I talked to Goldco. It has been a pleasure. Everybody I dealt with is excellent. Goldco should consider themselves lucky to have such quality employees. Verlin **

Verlin C.
Aurora, CO
5 Stars

May 02 2024 12:11PM

We were very pleased with the service Lou provided. I received a call back very quickly. They sent me to Lou. He was very efficient. He made sure I understood, and ask if I had any questions. He gave me choices and made sure I knew where I stood. I really appreciate Goldco's customer service. Thank you.

Barbara H.
Dayton, OH
5 Stars

April 29 2024 3:00PM

Joshua was informative and patient. He made sure I understood the process very well. I had been following the news and what is happening with the banks and the stock market, and feeling very nervous about it all. Rethinking how you should be investing your wealth is kind of intimidating, but I feel good about my purchase.

Sandra G.
Warrington, PA
5 Stars

April 26 2024 2:48PM

They are the pros at facilitating a rollover from a stock market based 401k into a precious metals IRA. My last rollover took only 14 minutes on a thee-way call. I already had an account so things were pretty streamlined. My advice for first timers is to get it straight in your head how you feel about basic bullion vs premium metals. Understand the pros and cons of each investment. Goldco will go with whatever you decide.

Brian G.
Wichita, KS
5 Stars

April 25 2024 3:52PM

I’m 64 and single. Decide to purchase precious metals for the first time as a hedge against inflation. Goldco was great through every step of the process. Encouraged me to ask questions if there was anything I didn’t understand. Great and friendly people, easy to understand.

Sharon N.
Valdosta, GA
5 Stars

April 25 2024 1:19AM

The help I received setting this up from Lou was excellent. So helpful and patient with getting back to me when I would leave a message in a timely matter. Walking me through the steps. He was very knowledgeable in what he was doing. Thank you for all the help.

Kelly C.
Roseville, MN
5 Stars

April 25 2024 12:14AM

I want to highly recommend Goldco. I have worked with them on 4 different occasions. They take the time to explain the process . They are professional and very trustworthy. They responded quickly to any questions or concerns I had.

Mary jane T.
North Hero, VT
5 Stars

April 24 2024 11:09PM

Very good experience, Ben was very informative and professional. The gentleman who helped me with the call to my 401k company was also very helpful, especially when we were having a difficult time hearing. I appreciate the help!

Diana B.
Pittsburgh, PA
3 Stars

April 24 2024 7:13PM

I think you are both nice people. From the onset of my first phone call I inquired about the authenticity of the free silver offer. I follow Richie from Boston, and heard good things about your company from him. I was assured by you, that if I spent $50,000.00 I would receive $2,500.00. I discussed buying Gold coins and then the conversation about buying bullions in 3 different increments came up. I was told I could purchase 1/4 ounce,1/2 ounce and 1 ounce gold coins, which I was now interested in buying. The following day my money arrived at Goldco, and now I was told I had one option only, for the free silver, purchasing 1/4 ounce pieces. I feel this was disingenuous. I felt like I was now forced into a corner, because my money was now at Goldco. I felt duped more than once, and would like some satisfaction. (I deleted their names for their privacy.)

Barbara G.
Ft.Pierce, FL
4 Stars

April 24 2024 2:50AM

My agent was clear, concise, knowledgeable & easy to talk to. The only minor issue was some difficulty getting in touch with him, which was understandable with all the current activity in the gold market. Ryan answered all my questions & I learned a lot from talking with him...

Robert D.
Hingham, MA
5 Stars

April 23 2024 8:40PM

This company is prompt to respond and they are professional, knowledgeable and very personable. We have made 2 separate orders and have been satisfied with the whole process. We highly recommend this company! Thank you, thank you!

Bruce C.
Henderson, NC
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