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Goldco

4.75 Stars (117 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: October 26, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

Goldco is a precious metals provider, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Editorial Breakdown

Customer Care 4.5 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.8 Stars

Bottom Line

Goldco is a precious metals provider that educates individuals interested in purchasing precious metals. As with other IRAs, precious metals IRAs can be part of a diversified retirement portfolio and should be approached with care and consideration as with any part of retirement planning.

117 Goldco Reviews

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5 Stars

October 14 2023 2:23PM

I was amazed at the effort that the Goldco people performed in order for me to understand the process of purchasing gold or silver. They were very knowledgeable, very patient and explained carefully about the process. We truly learned a great deal about the process. Thank you Goldco for leading us through the process successfully!!

Bonnie C.
Tillamook, OR
5 Stars

October 13 2023 10:45PM

I needed a traditional IRA investment option which offered purchase of precious metals in Gold and Silver. I am nearly 60 years old and transferred about 20% from my 401-k to finance this transaction. My wife and I believe precious metals to provide a hedge against inflation and security versus a worldwide downturn. The service provided to me by representatives from Goldco was exceptional across the board. I commend especially Sal **, Deborah **, and David ** for their professionalism, skill and fine service. Curtis ** - Duluth, Minnesota.

Curtis K.
Duluth, MN
5 Stars

October 11 2023 9:48PM

I have purchased precious metals with Goldco several times over the past year. Each time I have spoken with the same person and it has been a truly wonderful experience. Metals have always shipped when stated, packed very well or I have been notified when they arrived at the destination. Always very pleased.

Donna E.
Ladson, SC
5 Stars

October 10 2023 2:59AM

This is a totally new endeavor for me as I purchased my precious metals. Everyone at GoldCo was helpful and knowledgeable. I felt comfortable asking questions as I learned about this process. It was made easy and they put me at ease. I highly recommend this company for all your precious metals.

Rebecca R.
Shasta Lake, CA
5 Stars

October 03 2023 10:56PM

It is great to have an alternative to the stock market when it comes to your IRAs. Establishing precious metal IRAs with the help of Goldco and Equity Trust was the solution for me! The folks at Goldco are hard-working, knowledgeable, efficient, and friendly. I can sleep at night knowing that my hard-earned retirement funds are not exposed to the fickle winds of the stock market.

David B.
Portland, OR
5 Stars

October 02 2023 7:21PM

This is my first experience purchasing precious metals and the professionals at Goldco made it so easy! My questions were answered in a professional manner and I know that I made a worthwhile investment for the future. I feel confident in recommending Goldco to friends and family.

MaryAnn C.
Grand Bay, AL
5 Stars

September 30 2023 11:49AM

Ryan **, was absolutely fantastic in helping my wife and I purchase both gold and silver. I appreciate that fact that he went above and beyond trying to help us and inform about precious metals. Thank you Ryan for everything that you have done, we really appreciate you so much! Jay

James W.
Roseville, SELECT A STATE
5 Stars

September 28 2023 2:19AM

Very impressed with the high quality customer service and professionalism I have received from Goldco. I highly recommend using Goldco as an alternative to the Stock Market for retirement needs. I have total faith and trust with Josh Leslie (my agent) and Goldco.

Mark M.
Upland, CA
4 Stars

September 27 2023 8:13PM

After I received my first order I rated Goldco as excellent. Then I received some coins that I did not order. Since I could afford them I went ahead and purchased them. Then I received another set of coins that I had not ordered. When I contacted Goldco about these coins and said once again I would purchase them. I was told that they were what I had ordered and they were paid for and they were mine.

I figured someone had made a mistake of some kind and they would eventually find their error like the last time and call me. So I put the coins in a safe place and waited to see what would happen. 10 days went by and so I contacted a service representative and explained in great detail what had happened. A couple hours later I get a call from Goldco and I am told the coins were shipped to me by mistake and they would sell them to me at the same price as my first and second purchases. I was also told if I had just kept the coins no one would have ever found out so they thanked me for being honest and pursuing the truth rather than keeping the coins which are worth 10K.

Then I get a call from their confirmation team about my purchase. The guys spiel sounds like they are going to send me another order of coins. I explain to him I already have the coins and have paid for them and do not send me anymore. He didn’t know what to say or do but eventually figured it out and said there would not be another order sent out. I’m waiting to see if that is true.

Kerry C.
Westfield, IN
5 Stars

September 27 2023 6:12PM

I recently worked with this team to open a precious metals IRA. The whole process was remarkably simple and effortless, and the team members were knowledgeable and helpful. I plan to turn to them again for my next metals purchase.

Niels M.
GRAND HAVEN, MI
5 Stars

September 27 2023 5:03PM

I am excited to have added precious metals to my portfolio. Gold and silver have been something I have wanted to purchase for quite some time. The reviews and references for Goldco are excellent. I am glad that I decided to work with them to make this happen. Goldco made that process simple.

Lisa A.
Port Chester, NY, NY
5 Stars

September 26 2023 1:32AM

Excellent service good attitudes, helpful and efficient performance. Accurate calculations and and and overall fine purchase. The two who helped us were patient with our questions and took the time to find out the answers to questions that they did not know the answers to and stayed on after the session to give us the results of their research.

John R.
Oklahoma City, OK
5 Stars

September 25 2023 9:33PM

First time investing in precious metals. Josh was very helpful in explaining the process of rolling two 401k’s from previous employers into gold and silver. He was full of information and made the experience very easy.

Mitchell S.
Harrison, TN
5 Stars

September 13 2023 7:35PM

The representative was excellent to deal with. He took time to explain the precious metals investing options to me. He was very responsive and returned my calls promptly. The IRA department was also quick to follow-up on the paperwork. It was a very good experience.

Terry Z.
Kingsville, MD
5 Stars

September 12 2023 10:07PM

All were very professional and courteous especially Oscar **. We are very pleased with our investment. Oscar was very detailed in his explanation of options and did not pressure or influence our decisions. He is a Great Asset to your company.

Donald T.
Versailles, KY
5 Stars

September 09 2023 8:01PM

Goldco was extremely helpful transferring my 401k to a precious metals account. Joshua was very thorough explaining my options, he helped me make the best decision for me. Awesome company to deal with, I will definitely recommend Golco to friends and family. Sincerely, Carl **

Carl V.
Clayton, NC
5 Stars

September 07 2023 11:16PM

Goldco is a reputable company dealing with precious medals. The staff is friendly and very knowledgeable. They will guide you through the process of buying whatever precious metals you are interested in. I would recommend them

James G.
Rockford, AL
5 Stars

August 30 2023 11:26PM

My representative was very helpful. He communicated with me via text and email during the entire process. The process was not complicated at all and I am glad I did this. It is something I have been wanting to do for a long time. Thankfully the process was not complicated or lengthy.

L.M G.
Upland, CA
5 Stars

August 30 2023 9:53PM

The entire experience from the initial call all the way up to the purchasing of the precious metals has been smooth and very well explained. I would definitely recommend GoldCo to anyone who is looking to invest into precious metals.

John L.
Loveland, CO
5 Stars

August 30 2023 12:46PM

From my initial contact through purchase, everyone has been fantastic to deal with. Knowledgeable and willing to educate me in a way that made me completely comfortable with the decisions I had to make. Can't say enough good things about these folks. I've already begun spreading the word to family and friends.

Dennis L.
BOWIE, MD
5 Stars

August 29 2023 8:54PM

Completely satisfied with the quality and professionalism I've received throughout the process. Highly Recommended. Every individual dealt with treated me with respect and spent all the time I needed to have all my questions answered completely.

James H.
Toney, AL
5 Stars

August 25 2023 8:45PM

My husband and I were looking for somewhere to move our IRA that was more stable than where we previously had invested. With the help of Frank P. at Goldco, we feel much better.

He explained the process, answered all of our questions, even if we had already asked and answered he explained everything patiently and professionally. I would highly recommend Goldco to friends and family looking to change their investments.

Lisa G.
Florence, OR
5 Stars

August 24 2023 10:23PM

Goldco is great!! They make sure you have the information necessary to make an informed decision. They are very personable and do all they can to make the transaction go smoothly.

They work with your schedule and never make you feel rushed. I can't say enough positive things about them. I have recommended them to my friends and family.

Belinda C.
Augusta, GA
5 Stars

August 23 2023 9:00PM

My working relationship with Arthur and others that I have had contact with at Goldco has been exceptional and has surpassed my expectations thus far.

They have explained the information quite thoroughly in a very courteous and professional manner and have been very educational and patient in providing me with the best service possible which has reinforced my decision positively in making a very different course in investing my current long term assets in the future. Thank you GOLDCO!

Patrick M.
Phoenix, AZ
5 Stars

August 23 2023 5:10PM

Excellent customer service and very knowledgeable of their products and pricing. Oscar answered all of my questions and was very thoughtful on his responses. I appreciate the professionalism of securing my gold and silver purchase for retirement.

Mark W.
RINCON, GA
5 Stars

August 15 2023 11:18PM

The company was recommended to us from friends. Representatives spent time answering many questions that I had and they were patient in doing so. They called when they said they would and sent the appropriate paperwork on time as well.

Larry S.
Marcellus, MI
5 Stars

August 15 2023 10:33PM

Frank ** is very friendly and knowledgeable and he went above and beyond to make sure I was comfortable with my purchase.

Adam was quick to get back to me with text when I was inquiring about rolling over an IRA and although he was busy at the time, he had Frank call me back. Margaret ** set everything up with my Financial firm and was very friendly and helpful also.

Renee O.
Lake Charles, LA
5 Stars

August 10 2023 8:28PM

Excellent service at Goldco! They made my 401k rollover an easy and seamless experience! Great customer service and follow up! My reps made sure that I had the information I needed to make this a stress free experience. Thank you for all that you do!

Ann A.
Orrstown, PA
5 Stars

August 09 2023 3:21PM

I have worked with Goldco since September, 2022. At first, they assisted me with the rollover of an IRA and very recently, a purchase of precious metals was made.

The very professional and knowledgeable staff were not only friendly, but were also very helpful in completing the processes with assistance in completing forms and answering any questions. I highly value my experience with Goldco and am certain anyone who deals with this company will be very pleased.

Daune A.
Indian Valley, VA
5 Stars

August 04 2023 11:48AM

I have been so impressed with the kindness and professionalism of the staff. Leslie, Ruby, Joshua and Danika have all been so easy to talk to. They treated me with such respect and didn't make me feel stupid with my lack of knowledge and understanding. The process has been a lot easier than I had expected. Thank you so much.

Georgia S.
Springfield, TN
5 Stars

July 30 2023 7:45PM

I felt confident buying precious metals with this company. They explained everything in a simplified way. Any questions that I had were answered in a timely manner. The whole process went smoothly. I would recommend Goldco to anyone who is interested in buying gold and securing their financial future.

CAROLYN C.
Hagerstown, MD
5 Stars

July 28 2023 1:15AM

I am very pleased with my past experiences with Goldco. Everything was explained to me in a way that made my transaction easy to understand and I am planning on using them for future transactions and I highly recommend them to anyone wanting to buy precious metals.

Lanny R.
Roxboro, NC
5 Stars

July 25 2023 4:48AM

This project started with absolutely little to no experience with the process, with precious metals or even how/what precious metal purchase made sense for us. However Goldco from the very first contact, walked us through every step, answered every question and with sincerity assured us.

This is true “Customer Relations.” Thank you George ** & the whole team. We look forward with trust, assurance and comfort to growth and safety of our savings.

Jeffery & Barbara H.
San Carlos, CA
5 Stars

July 24 2023 9:41PM

Goldco was a pleasure to deal with! They handled everything in a timely and professional manner, making it very easy for me to complete the transaction. Oscar answered all my questions and walked me through the process very well. I highly recommend Goldco!

Robert D.
Muncy, PA
5 Stars

July 22 2023 4:42AM

From the start I found Goldco very easy to work with. I’m surprised about the product and how well the people were able to help me through the process.

Looking forward to making my next order and working with the people at Goldco. I never knew it could be that easy. Thanks again to my executive and all the rest of the employees -Martin

Martin H.
Brooksville, FL
5 Stars

July 19 2023 3:53PM

We are so excited to now feel comfortable with the experience. Lou ** made it easy to make our first precious metal purchase and was very kind to me as a new customer. Looking forward to receiving the order and sharing the good experience with others. Thank you GOLDCO! Sincerely, Lorna **

Lorna K.
Casper, WY
5 Stars

July 19 2023 3:04PM

The people at Goldco are so easy to deal with and are willing to walk you through the best purchase for you. They are up to date on pricing and know the products. You want be disappointed! Thank you, Joe and Carl. Jeanne

Jeanne T.
Wylie, TX
5 Stars

July 13 2023 5:47PM

Average Americans are waking up to the fact that there are alternatives to our volatile stock market. I did a rollover of my IRA into Goldco. My personal experience involved Robert ** and Anna **.

Robert answered any and all questions I had, from his years of experience with the company. Anna made a smooth transition of transferring to precious metals instead. Only one regret - Wishing I had done this sooner rather than later. Truth is, any time is NOW.

Paula C.
Elyria, OH
5 Stars

July 07 2023 3:35AM

Goldco was great! They sent me information to explain the precious metals process and when I decided to proceed they got me in touch with Mike at Equity who would be my custodian.

As soon as the money from my transfer came through Mike got with me to decide how I wanted to invest. It was all done in one day’s time. Quick and easy!

Janice B.
O Fallon, IL
4 Stars

July 03 2023 6:42PM

It took a little time to get things set up but the process was easy to understand. The sales pitch for the premium priced metals was a little strong but I’m sure they have to treat everyone as if they have no experience to make sure they cover all the bases. Once we decided on the product we wanted it was a quick process to place the order.

Cindy R.
Rio Rancho, NM
5 Stars

July 03 2023 6:16PM

The service was excellent. I should’ve did it two years ago. My buddy Jack ** should have told me about this a little bit sooner but everybody and everyone in your organization did the right thing and I appreciate it and now I feel like comfortable. Thanks 1 million.

Norman T.
Jupiter, FL
5 Stars

June 30 2023 4:11AM

I contacted Goldco to assist me in a 401k rollover. The staff were very friendly and helpful. From the phone call to the final purchase everything went quite smoothly. Joshua ** was very knowledgeable and patient when explaining everything to me. I would be very happy to recommend Goldco to everyone.

Kimberly R.
Zeeland, MI
5 Stars

June 29 2023 11:22PM

I reached out for information and Goldco was there to respond to my interest, but without trying to be pushy. I was busy at first and they patiently waited for me to contact them. They were informative and helped me be served by the best representative for my situation. I would highly recommend Goldco for your precious metals investment.

Robin F.
Au Sable Forks, NY
5 Stars

June 29 2023 8:49PM

If you are looking for a way to protect your hard earned money from inflation and devaluation of our current stock market trends, I would highly recommend contacting a representative from Goldco.

They are very professional and informative. They will help guide you to create a precious metal account that can put your mind at ease.

Jacquelyn M.
Queen Creek, AZ
5 Stars

June 28 2023 10:22PM

From my first call to my last call everyone was very helpful. Each step in the process was explained to me. I am very happy how this has all came together. Everybody has been great to work with. I would highly recommend Goldco to anyone looking to get into gold or silver.

Gary B.
Phoenix, AZ
4 Stars

June 27 2023 2:03PM

Everyone at Goldco is very polite, answered all my questions, got me through the process quickly as possible. As of now I am very satisfied. I do not think I’m finished with the process. Still have to my items in the depository.

Thomas N.
Cape May, NJ
5 Stars

June 23 2023 8:35PM

Goldco was very helpful in the process of changing my 401k to precious metals. I would recommend them to anyone interested. My 401k holder made us jump through many hoops to make this happen and Rad was very patient and helpful in getting me through all the twist and turns. Very thankful to goldco and all the people behind the scenes.

David P.
Waterford, PA
4 Stars

June 23 2023 6:06PM

Goldco made my IRA transfer a seamless process. The people I talked to were helpful and explained each step and product. They do not offer advice, but provide lots of information to do your own research and make decisions to fit your particular situation.

Anne B.
Denver, CO
5 Stars

June 21 2023 8:55PM

Honestly, from my first phone call, through the process until funds transfer and metals acquired was nothing less than a positive experience. Very knowledgeable team. Helped all along the way, answered all questions. Very professional and polite. In addition, they provided constant communication throughout the process.

Chris A.
Eldridge, IA
5 Stars

June 12 2023 11:35PM

I must admit I was a little concerned to move my IRA into Gold and Silver, but after talking with David Brein from Goldco I felt so much better.

The process was so easy and Equity Trust handled all the paperwork that was needed to move the funds. It was so easy and I feel so much better knowing I am protected with Gold and Silver. Thank you Goldco!

Linda V.
York, PA