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Goldco

4.75 Stars (92 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: October 26, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

Goldco is a precious metals provider, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Editorial Breakdown

Customer Care 4.5 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.8 Stars

Bottom Line

Goldco is a precious metals provider that educates individuals interested in purchasing precious metals. As with other IRAs, precious metals IRAs can be part of a diversified retirement portfolio and should be approached with care and consideration as with any part of retirement planning.

Goldco Review

Founded over a decade ago, Goldco is a leading, award-winning gold and silver provider. The company facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension or Thrift Savings Plan (TSP) account to a self-directed precious metals IRA. Goldco can also do Roth IRA transfers or conversions.

Goldco’s goal is to help customers learn about precious metals and diversify retirement assets. The company helps customers navigate each step of the gold IRA rollover process. Consumers can also buy gold and silver from Goldco to hold outside of a retirement savings account.

Pros

  • Specializes in gold IRAs and silver IRAs
  • Full-service precious metals provider
  • Over 15 years of experience helping thousands of Americans place over $2 billion in gold and silver 
  • Over five thousands of 5-star customer reviews

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.


Goldco Services and Features

Goldco is a precious metals provider that facilitates the transfer or rollover of an individual’s IRA, 401k or other retirement savings to a Gold IRA. All IRAs require a custodian to manage account assets, and Goldco assists with the related paperwork for smooth processing. Customers also receive a great deal of assistance with the direct purchase of precious metals from a savings or cash account.

See our best cold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the storage facility.

Investing With Goldco

Investing in a precious metals IRA can be an attractive option for consumers who want to balance the volatility of stock and bond markets. Consider a precious metals IRA to hold a tangible asset in your investment portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA investments. Goldco understands what coins and bars are appropriate for a retirement account. The customer service team has decades of experience with the entire rollover process. You’ll receive assistance with selecting IRA-approved custodial and storage services and precious metals.

Goldco received national recognition in 2021 and 2022 by winning the Stevie Award for Company of the Year at the  Annual American Business Awards. The company landed a spot seven times in recent years on the Inc. 5000 list of the fastest-growing private companies in the country. It has also been named one of the fastest-growing private companies by the Los Angeles Business Journal and was ranked #45 on the Inc. 5000 Pacific Regionals list for 2023.

Goldco IRA Costs

Goldco’s required minimum purchase is $15,000 for cash purchases and $25,000 for IRA transfers. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge fees.

Gold storage and custodian fees depend on the company you choose to handle these services (required by the IRS). Average storage fees can run from $10 to $60 per month or as a percentage of assets ranging from around 0.35% to 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$15,000 recommended minimum for cash purposes
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

You’ll find some gold and silver price charts in the IRA section of Goldco’s website. Precious metals prices can fluctuate since they’re affected by production and mining, central bank reserves instability, interest rates, and many other factors.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any investment account.

Goldco will mail or email you a comprehensive guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide what gold or silver coins suit your IRA.

Our Experience With Goldco

Representatives were quick to respond to our questions when we reached out via the live chat feature, but when we asked specific questions regarding fees and the details surrounding the buyback program, we were asked to call the representative.

Competitors are more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential investors starting their research on gold IRA companies. This, and its silver coins offer for new accounts, allows us to confidently recommend Goldco for first-time buyers who are unsure how to begin investing in precious meals.

Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Consumer reviews on the BBB site give Goldco 4.87 out of 5 stars. The few complaints filed have all been resolved thoughtfully by the company. Goldco has a AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trust Link and Google reviews.

Goldco FAQs

  • How do I sell gold or silver held in a Goldco precious metals IRA?

    Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

  • Can I store my precious metals at home?

    No. IRS rules forbid keeping your IRA precious metals at home or in a standard safety security box. The storage facility must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements.

  • Are the values of the precious metals I buy for my IRA guaranteed?

    Like all investments, the future value of precious metals is not guaranteed and rises or falls based on various market influences.

  • When can I take distributions from my Goldco Gold IRA?

    You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the account at age 59 1/2.

  • How long does it take to roll over a Traditional IRA into a Gold IRA?

    IRA transfers typically take around two weeks to complete. However, each Goldco application is different, and processing time varies by case.

Conclusion

Goldco provides education to individuals interested in purchasing precious metals through the rules surrounding precious metals IRAs and IRS-approved investment options. Goldco offers many years of experience with the precious metals market and silver and gold IRAs. Consumer reviews frequently mention the level of customer service Goldco provides throughout establishing a precious metals IRA.

92 Goldco Reviews

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Featured Review

5 Stars

December 17 2021 9:19PM

The people at Goldco are not only knowledgeable, they are also very personable. I had a family emergency and everyone from John **, Senior Account Director to all the other people working for Goldco were very caring and most helpful in helping me get cash from my IRA to deal with a near tragedy with a family member.

Every time I communicated with John he lifted my spirits and always told me I was in his prayers and to have faith that everything would be fine as God was watching over my family member and me. I would have never thought a precious metals IRA management company would have so many caring people trying to handle my needs.

If you want to convert your regular IRA to to precious metals call Goldco and you will will be amazed caring attitude as well as their knowledge. I want to say one thing to all the people I worked with. God Bless you all! You restored my faith in mankind! Danny **.

Danny S.
San Antonio, TX
5 Stars

March 02 2024 12:15PM

I shopped around for a precious metals IRA company. Goldco was very easy to work with. I felt well-informed without feeling pressured. All communications were timely and clear. Their bonus silver and buy back policies very much tipped the scale in their favor. I highly recommend Goldco.

Robert S.
Carrollton, GA
5 Stars

February 28 2024 12:11AM

I am very pleased with the process of transferring our traditional IRA to a Precious metal IRA. The support and help executing this transaction was exceptional, thorough, and speedy. All people involved were extremely friendly and appreciative of being of service to my family. I enjoyed working with GoldCo and will recommend them highly. I hope to continue doing more transactions with GoldCo when my investments allow me to do so.

Alan C.
New Berlin, WI
5 Stars

February 27 2024 4:24PM

I was given an option to buy a President's Day special and wired the amount of $30,000 to Goldco to make use of this offer. I was first approached by my advisor at Goldco, Jon **, who made me aware of this offer. He has been an outstanding advisor and I appreciate his help enormously. After I wired the money, I was called the next day and an explanation given, in detail, of the number of silver coins that I will receive and which will be mailed to me. Goldco is an outstanding company and I am fortunate to be a client.

Helena S.
Rileyville, VA
5 Stars

February 24 2024 3:49AM

Everyone I have dealt with at Goldco has been very helpful. It's like they become friends because they take an interest in you personally. They are there to help you in what is best for your situation. I highly recommend Goldco.

Elsie B.
Goshen, IN
5 Stars

February 23 2024 5:09PM

My experience with Goldco has always been positive and professional. The representatives have always provided me with very good service and have been easy to work with. They answer my questions courteously. The quality of the coins are top notch (quite nice). I am a repeat customer and I will continue to purchase from Goldco when I'm able. Regards Craig **. Satisfied customer.

Craig H.
Shoreline, WA
5 Stars

February 21 2024 6:15PM

Returning customers. Our time dealing with Goldco is always terrific. Frank is so accommodating and knows precisely how to get what we need fast! If there is a negative at all, it would be that their premiums seem a little high.

Frank F.
BEAVER FALLS, PA
5 Stars

February 19 2024 11:15PM

Reginald ** is a very professional consultant and product specialist. I have worked with him on several occasions and have always been completely satisfied. His knowledge and commitment to customer satisfaction are always on display and he stays in contact on various occasions throughout the year.

Edward C.
Cumming, GA
5 Stars

February 19 2024 10:38PM

Josh at GoldCo was professional, thorough, very knowledgeable and respectful. He made the process very easy on my side. Everything moved along swiftly, with daily updates. I will recommend GoldCo to anyone who is seeking to invest in precious metals.

Kevin P.
Nolanville, TX
2 Stars

February 16 2024 10:37PM

I transferred two IRAs to GoldCo. The first one, my rep was attentive until he got my money transferred and then I he wouldn't return phone calls, texts or emails when I wanted to transfer my 2nd IRA. I finally got a hold of a different rep 3 months later and transferred my Roth IRA. He committed to stay in contact through the whole process. I told him I needed to move my funds to the Texas vault location and change the beneficiary to my estate. He assured me he would help me with the process.

As soon as my Roth IRA funds were transferred, I never heard from him again although I emailed, texted and left voicemails. I was finally able to get a hold of customer service who emailed me some forms to fill out. Since I didn't have guidance, I got another email saying I needed to fill out my beneficiary forms differently. GoldCo will consistently GHOST YOU after they get your money. Also, my account "values" shows a fraction of what I contributed and I can't get anyone to explain it to me.

Robin M.
DALLAS, TX