Jabra Enhance Hearing Aids
Updated:
By: Jeff Smith
Sr. Content Manager
Edited By: Lauren Hamer
Sr. Editor
Retirement Living takes an unbiased approach to our reviews. We may earn money when you click a partner link. Learn More
Jabra Enhance provides a direct-to-consumer website where customers can purchase hearing aids online at lower prices. You don’t need a prescription, and customers receive aftercare virtually. Anyone with a compatible smartphone or tablet can use the hearing aids.
Editorial Breakdown
Ease of Purchase
Warranty
Price
Customer Service
Overall Rating
Bottom Line
Jabra Enhance provides direct-to-consumer access to BTE hearing aids at competitive prices. Device support from a licensed professional is available for a small fee, or opt to take a DIY approach to adjustments using the mobile app.
Jabra Enhance Hearing Aids Review
Jabra Enhance (formerly Lively) launched in January 2019 to offer advanced-engineered hearing aids that are accessible and affordable. Jabra Enhance sells three models at significantly lower costs than most hearing aid companies—you can also pair them with your TV or telephone for better hearing in tough situations.
In 2023, Jabra updated its Enhance Select hearing aids to qualify as “over-the-counter” devices (the hearing aid hardware and underlying technology did not change). While a team of audiologists will help you set up and manage your aids with a premium plan—Jabra’s original service offering—Jabra now offers a less expensive “basic” care plan option for users more comfortable managing the devices themselves.
Pros
- Affordable prices on OTC devices
- Free virtual consultation and ongoing, on-demand support
- Offers free online hearing test
- Aids can be adjusted with a free app for iOS or Android
- Suitable for mild to moderate hearing loss
- Offers a more affordable DIY setup and care option
Cons
- No in-person exams or fittings
- Not suitable for severe or profound hearing loss
Jabra Enhance Hearing Aids Features
Jabra Enhance hearing aids are either battery-powered or rechargeable. The Enhance Select 50 uses a battery to help clarify speech and reduce noise. Batter-powered devices generally offer fewer features than rechargeable devices but are the most affordable. The rechargeable hearing aids, Jabra’s Enhance Select 100 or Enhance Select 300 offer more advanced features to combat loud noises at parties or restaurants. Audiology advisors can adjust all hearing aids remotely, and you can adjust settings on the mobile app.
All Jabra Enhance hearing aids are designed for those with mild to severe bilateral hearing loss. Those with profound hearing loss should opt for hearing aids with more features.
The hearing aids are considered behind-the-ear devices with a small, nearly invisible receiver that fits in the ear canal. They are available in seven colors: gray, beige, light blonde, medium blonde, dark brown, black and white. Jabra Enhance recommends choosing the color based on your hair color if you want your hearing aids to be discreet.
| Feature | Benefit |
|---|---|
| Smartphone Compatibility | Stream music or phone calls from iOS devices and newer Android devices (rechargeable models only) |
| Warp channels | Splits frequencies to provide a more natural sound quality |
| Programmable settings | Customize settings for environments with different sound levels and acoustics, like parties and restaurants |
| Noise blocker | Blocks background noise to allow better speech comprehension |
| Directional microphones | Localizes sounds and focuses on speech in noisy backgrounds |
| Tinnitus control | Plays quiet, constant white noise to distract from ringing in the ears |
Jabra Enhance Hearing Aids and Costs
Jabra Enhance hearing aids cost between $1,195 per pair and $1,795 per pair. This includes a one-year warranty and loss and damage protection. Premium care, which includes three years of professional hearing care, warranty, and loss and damage protection, is an additional $200. Whether you opt for Basic or Premium care, Jabra’s hearing aid pricing is about one-third the cost of most prescription hearing aids.
Jabra also offers financing through Bread Pay™, which will help break your costs into lower monthly payments.
Along with two hearing aids, you’ll get access to a mobile app, carrying case, and a one- to three-year manufacturer’s warranty and loss and damage protection.
| Device Name | Enhance Select 50 | Enhance Select 100 | Enhance Select 300 |
|---|---|---|---|
| Type | Battery | Rechargeable | Rechargeable |
| Description | Great sound for everyday listening | Great for active lifestyles and tricky listening situations, like loud restaurants | Advanced technology for natural, effortless listening. Great for active lifestyles and the most dynamic situations |
| Price: Basic Package | $1,195 (as low as $39/mo) | $1,495 (as low as $49/mo) | $1,795 (as low as $58/mo) |
| Price: Premium Package | $1,395 (as low as $46/mo) | $1,695 (as low as $55/mo) | $1,995 (as low as $65/mo) |
Enhance Select 300
Jabra’s latest and most advanced hearing aid is the Enhance Select 300, which allows for the most natural and effortless listening in all situations. The device enhances sound using two algorithms. It also reduces sudden sound for better comfort, like jangling keys or plates that drop on the floor. The Select 300 is a mini receiver-in-ear hearing aid and is nearly invisible when worn. For this reason, it’s also Jabra’s most popular device.
Enhance Select 100
The Enhance Select 100 is a high-quality rechargeable hearing aid for active customers looking for rich, natural sound in environments that make conversation tricky. The charging case powers up to 30 hours per charge. In music mode, the device will improve the quality of live music. It comes with a 100-day guarantee and a three-year warranty.
Enhance Select 50
The Enhance Select 50 is a compact battery-powered device for everyday listening at home. It can stream Bluetooth and has a 100-day guarantee, a three-year warranty, and one year of batteries.
Getting Help With Jabra Enhance After the Sale
Jabra Enhance hearing aids are easy to use—if you can use FaceTime or Skype, you can use these products.
In 2023, Jabra Enhance debuted two care and protection package options for each hearing aid type: Basic and Premium.
The Premium package is Jabra’s recommended product for value, benefit, and performance, as it includes three years of professional hearing care with the Audiology Team, a three-year warranty and loss and damage protection, and all aids qualify as over-the-counter.
The Basic package is a new, more budget-friendly option for OTC hearing aids (pre-programmed with three standard hearing profiles) to fit, set up, and manage yourself out of the box. This offering is $200 less and comes with a one-year warranty and loss & damage protection. No hearing aid test is required under the Basic package.
Both packages include the free mobile app you can use to control and customize your hearing aid settings. The app even includes a handy “find my hearing aids” feature, should you misplace them.
Jabra’s Customer Support Team is available via video chat, phone, or email seven days a week for technical support and troubleshooting. If you need help adjusting your aids while dining at a restaurant, for example, simply open the app to reach a specialist.
How to Buy Jabra Enhance Hearing Aids
You can only purchase Jabra Enhance hearing aids from the company’s website. Select the color and add them to your online shopping cart. At this time, you’ll also select your support package (either Basic or Premium). If you choose the Premium package, you’ll need to take the five minute online hearing test to help Jabra’s team of hearing professionals program your devices.
Jabra Enhance lists the prices and features of the hearing aid under each package in a comparison table. You can pay for the hearing aids using a credit card, debit card, PayPal, or financing through BreadPay. You can also use FSA and HSA payment methods. The hearing aids ship directly to your home.
Jabra Enhance Hearing Aids Complaints
Jabra Enhance posts consumer reviews on the website; most are overwhelmingly positive when considering value and quality. The company receives an A rating from the Better Business Bureau. Negative reviews are hard to find, but a few customers experienced difficulty returning their hearing aids and contacting customer service. However, those complaints were resolved quickly.
Jabra Enhance Hearing Aids FAQ
Do Jabra Enhance Hearing Aids come with a money-back guarantee?
The company offers a 100-day money-back guarantee. If you return the hearing aids, you receive 100% of the purchase price.
What does the Jabra Enhance hearing aids warranty include?
Jabra’s warranty is either one or three years from the date of purchase, and it covers most repairs. The device warranty covers three years from the date of purchase if you opt for the Premium package. The company’s hearing aid insurance replaces a stolen or unrepairable device with a $195 deductible. You can use this replacement warranty only once per hearing aid during the warranty period.
Are Jabra Enhance hearing aids FDA-approved?
The hearing aids are approved to treat the most common types of hearing loss. Those with profound loss should consider other hearing aids.
How does support for Jabra Enhance hearing aids work?
One of the benefits of Jabra Enhance devices is you don’t need to leave your home to see an audiologist. Use the mobile app to request a video chat or call for instant adjustments or other help.
Can I talk with someone before I buy Jabra Enhance hearing aids?
Schedule a free 15-minute conference with a Jabra Enhance hearing specialist to discuss whether their hearing aids are right for you. You can schedule an appointment on the website.
Conclusion
Jabra Enhance hearing aids are a great way to buy low-cost hearing aids in the comfort of your home. Still, it’s best to make an appointment with your doctor or an audiologist to determine the cause of your hearing loss. If you’ve determined a hearing aid is the right solution, Jabra Enhance offers exceptional support and care for all customers.
To learn more, visit the Jabra Enhance website.