34 LTC Consumer Reviews
Write ReviewJuly 06 2021 7:06PM
Needed to find a better option than what the new Washington State tax was going to provide and wanted portability. Was very pleased with the process.
Bill accommodated my schedule and explained things really well. I was uncertain about cost versus benefit and was able to make an educated decision on my choice.
June 10 2021 3:15PM
Bill ** was very personable, professional, and knows his job. It made the process of buying much needed insurance very low stress. He was able to answer all my questions and quite knowledgeable about my state's requirements.
May 08 2021 3:45PM
I enjoyed working with Lisa **. She was very helpful and knowledgeable, able to explain everything so I could understand it. She was always available and patient with me and my questions. She even answered my partner's questions who has a policy elsewhere. I would recommend her to anyone!
May 03 2021 11:53AM
Cathy ** was very knowledgeable about the different companies and the LTC plans they offer. We had numerous calls with her and she was very professional and thorough. My wife and I are so glad Cathy answered our call.
March 31 2021 7:57PM
This turned out to be the most pleasant experience in the process of obtaining Long Care Insurance. Mr. Jonathan **, LTC Consumer Specialist, made this very easy.
He went over several different scenarios offered by the different companies within my geographical area of South Carolina. I appreciated how detailed he was in presenting all of it to me.
In the end, and because of Jonathan, I made the decision to go with a company that I felt would best serve my needs in the future, and... at a very reasonably cost. I can't thank him enough. A Very Satisfied Client
March 26 2021 11:01PM
We appreciated the pleasant, knowledgeable, and highly responsive guidance and execution of the application. We found the agent highly competent. We certainly would recommend our agent. We enjoyed the cordial, effective process.
February 26 2021 2:24AM
Representative of the company contacting me was experienced, professional, knowledgeable, and personable. That’s the kind of company I would like to be involved in. My husband and mother have long-term care insurance with this company. For that I am grateful! Thank you for your time!
February 25 2021 12:59AM
Millie was very helpful to me with the whole process involved with obtaining long-term care insurance. She was very knowledgeable and provided me with all of the information that I requested so that I could compare quotes and plans.
Because of Millie’s thoroughness I was able to gain a thorough understanding of everything so that I could make an informed decision. Thank you so much.
February 11 2021 6:53PM
I looked at long term care insurance over several months and did as much reading as I could to educate myself. I also went through associations such as AARP and communicated with people recommended by them.
Cathy was superior to all the others in her knowledge and experience in the long term care insurance profession.
January 27 2021 12:27AM
I would give Rich ** a Stellar rating. He was very thorough and was a consultant through the entire process. I could always count on an honest answer to my questions and concerns and he went above and beyond to show me many comparisons. Very positive experience!
January 06 2021 2:11AM
Jonathan ** did an excellent job explaining everything and answering our questions. We never felt rushed or pushed into anything. He was great with scheduling and rescheduling our appointments and did it all in a very professional manner.
December 14 2020 9:17PM
I had been researching LTC companies for about 2 years. I have talked to 4-5 brokers but Cathy ** was the best. She is knowledgeable, courteous, patient, professional, helpful, concise and always prompt to reply to my emails.
I feel she is trustworthy, honest and dependable, and has been willing to go the extra mile to answer my questions and meet my needs for additional information.
November 17 2020 12:44AM
Millie ** was absolutely wonderful!!! She was so informative and tremendous in walking me thru the entire process.
I did my homework before reaching out to you but I had so many questions and Millie made me feel so comfortable even though I was out of my element.
She had such great knowledge and suggestions that fit our individual needs. Such a wonderful personality and was a pleasure to navigate and work with…. THANKS! Susan **.
November 09 2020 11:51PM
Mr. Durr did an excellent job walking me through the process and I feel very good about the choice we decided on. From his initial presentation to his follow up, I felt he was extremely knowledgeable and very concerned about my needs.
November 05 2020 12:50AM
Cathy ** was very informative and helpful with helping me decide in the amounts of and what I need for long-term care. Very patient and answered all my questions. I highly recommend them for your long-term care needs.
October 09 2020 2:45PM
My wife and I worked with Lisa over the last few months to apply for a long term care policy. She was very knowledgeable, and presented a number of options for us from different carriers.
It was always clear that she was working to get a policy that made the most sense for us, with an eye toward keeping costs manageable, while at the same time getting the features that were most helpful for our situation.
Her friendly demeanor made the whole process very comfortable.
October 07 2020 12:22PM
The process to procure Long Term Care Insurance was educating and broken down into layman terms for easy understanding. I was provided various times during the enrollment process to ask questions that helped in making an educated decision.
October 01 2020 4:31PM
Having recently retired, my wife and I decided to investigate Long-Term Care (LTC) insurance. During this process, we were blessed and fortunate to contact Ms. Sarae **.
Sarae was very knowledgeable about the differing plans offered by the competing LTC companies, and she patiently explained the meaning and impact of each element in our decision-making process.
My in-laws are currently in an Assisted Living facility, and my mother required a nursing home for the last 18 months of her life, so we are well-acquainted with the need to be financially prepared for such an event for our future selves.
Sarae helped us navigate our options and provided great advice to help us be prepared, but not overly insured. She offered different options, but did not push us into making any decisions.
I would recommend anyone requesting information regarding LTC insurance to seek out Ms. **.
September 22 2020 2:09AM
It was a pleasure to work with Johnathen **. He was knowledgeable and detailed individual that explained everything. I would definitely refer him and work with him again.
The way he explained and went over each plan with the pros and cons made it very easy to understand the process of elimination.
August 28 2020 6:35PM
Richard was very knowledgeable and explained everything in a way we could understand. He was not pushy and let us come to our own conclusions about what we needed. He was able to answer all of our questions and didn't mind when we had to ask him to explain things again.
July 12 2020 9:23PM
Lisa F. was a great agent to work with because she was friendly, thorough, and patient. She was always willing to explore different options with us and find answers to our questions. Her response time was always prompt, within 24 hours, and usually less. Working with her was a pleasure.
June 11 2020 10:30PM
Through Retirement Living's site, I sought assistance on the best options & Companies on Long Term Care Insurance. Through LTC Consumer I submitted an inquiry. Jonathan ** from LTC immediately called me to answer basic LTIC questions, then he subsequently set up two conference calls with us to not only educate my wife and I, but also then to review the possible Companies and coverage choices, along with their associated premiums.
Jonathan's style was easy going, informative, detailed, and collaborative. After the conference call ** family questions were all answered, and we as a couple made our decision on the long term care insurance Company & the coverage we wanted, Jonathan guided us through the online application process with that Company and for the plan we picked.
We are consequently awaiting the next steps in the application process with that Company. We wanted to thank Jonathan and LTC Consumer for their help. I have already recommended Jonathan and LTC to three other couples who are similarly reviewing whether or not to obtain long term care insurance Regards George and Susan **
June 01 2020 8:58PM
Rich was very concise in his explanation of the information and made the whole process painless. I have already recommended him to another family member. After doing my own research, I feel that I made a very informed purchase.
February 21 2020 12:29PM
Rich Horowitz did an outstanding job of providing me with information about Long Term Care Insurance. Prior to meeting Rich I was so confused about what to do. Rich was very kind, patient, understanding, and explained everything so well. I feel he really helped me make the best decision for my situation. I was very impressed with his knowledge about long term care insurance, too. I am so thankful that I found Rich to help me. I would recommend him highly to anyone that needs help with long term care insurance. You will not be disappointed. Thank you Rich!