Best Long-term Care Insurance Companies

Best Plan Options |
  • A+ Better Business Bureau rating
  • Hybrid long-term care plans

GoldenCare specializes in helping consumers find the right long-term care insurance for their needs, including hybrid plans and critical illness coverage for those who do not qualify for long-term care insurance.

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Easiest Set Up Process |
  • Online estimate tool
  • Over $14 billion in paid claims

Genworth offers a variety of long-term care insurance policies that help cover the cost of care providers and support services. Their online estimate tool generates a hassle-free quote based on your desired coverage levels and policy features available in your state.

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Best Service |
  • Variety of riders offered
  • A+ Better Business Bureau rating

New York Life uses a face-to-face consultation with highly-trained insurance professionals instead of finalizing long-term care insurance policies online. In addition to offering several types of long-term care insurance, including hybrid policies, New York Life offers multiple riders to create policies specific to your needs.

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We looked at an extensive list of long-term care insurance companies and selected our top three. When making this evaluation, we looked at a variety of factors including how transparent the insurance companies were with information, flexible long-term care insurance plan offerings and customer feedback. Our top three choices for the best long-term care insurance companies are GoldenCare, Genworth Long-Term Care, and New York Life Insurance. In this guide, we will give you tips for buying long-term care insurance, answers to frequently asked questions about this type of insurance and detailed evaluations of each of our top company picks.

Top Long-term Care Insurance Tips:
  • Long-term care insurance policies vary quite a bit, especially by state, so understand what the policy does and does not cover.
  • Make a realistic assessment of your needs using an online calculator or personal financial consultant, so your selected plan is not underfunded.
  • Always get quotes from multiple companies.

What to Know About Long-term Care Insurance Companies


Long-term care

Understand Long-Term Care Insurance Limits

Lesson
Ask questions if you don’t understand plan limits.

Long-term care insurance plan benefits have limits on how much each policy pays out for various types of services. Some of the critical plan limits you need to know are:

  • The maximum amount per day the plan will cover
  • How many days or years the policy will pay out
  • The policy lifetime cap

Insurance companies arrive at the lifetime cap amount by multiplying the daily maximum payout by the daily policy maximum. Plans vary widely on the type of care covered. Under comprehensive plans, care is usually covered up to a maximum daily rate for assistance in nursing homes, assisted living facilities, adult day care centers and memory care facilities. There may be restrictions on coverage for care received in the senior’s home. Skilled nursing care, therapy visits, and activities of daily living assistance are all usually covered under long-term care insurance.

Plan for Future Long-term Needs

Taking a wild guess about how much long-term care coverage you need is a risky way to decide on a policy. An article by Forbes.com cites the average national annual cost for home care at over $49,000 and nursing home care at close to $100,000.

Lesson
Be sure your funding level reflects the type of care you expect.

When you buy long-term care insurance, you need to choose a funding level. This funding level is the amount of money you expect to need to cover your long-term care expenses. Before you decide on how many years of funding to purchase, consider your health and expected longevity. There are life expectancy calculators available, but you’ll also need to think about your future health and family health trends to get a feel for the levels of care you will likely require down the road. For example, if your family has a history of dementia, you should probably plan for memory care. Likewise, if your family has a history of living for an unusually long time you may want to prepare for the extra time care may be needed.

You will also need to consider how you will likely be living when you start using long-term care insurance. Costs and services vary widely depending on whether you live at home with assistance, in a skilled nursing facility, or in another senior care facility. You need to know where and how you want to live to ensure you have adequate funding for your later years. For example, assistance with daily living in your home will cost less than full-time care in a nursing home. If you expect Medicaid to cover a nursing home once you require full-time nursing care, you could buy enough long-term care insurance to cover in-home nursing expenses for five years or so before you anticipate going into a nursing home.

Cost of Long-Term Care in the U.S.
Type of Care Daily Cost* Annual Cost
Adult Day Care $68 per day Varies. $17,000 to $18,000 if attending daily all year round.
In-Home Care or Personal Assistance $20.50 per hour / $164 per day Varies on number of days per week assistance and care is scheduled.
Assisted Living Facility $119 $43,536
Nursing Home, Shared Room $225 $82,128
Nursing Home, Private Room $253 $92,376

*Figures from Genworth’s annual Cost of Long-Term Care Survey

Plan for Inflation

Lesson
Be sure your long-term care insurance coverage grows with inflation.

One of the good things about long-term care insurance, when compared with life insurance is, unlike life insurance, it provides an inflation benefit. At the time you purchase long-term care insurance, $200 a day might pay for the level care you expect to need later in life, but will that be enough when you need to use the insurance? How much will care cost many years down the road? Some plans have the option of adding an inflation adjustment rider to help you keep up with inflation. This rider increases the daily benefit amount each year based on a percentage.

This means if you buy a $300,000 long-term care policy at age 65 with a three percent inflation rider, you’re looking at a payout of around $500,000 when you hit 85 years old, or when you actually need long-term care. A regular life insurance policy would remain at $300,000.

A compound interest rider is preferable to a simple interest rider, which grows your benefit more slowly. Compare this concept to simple and compound interest in a savings account. Simple interest is only calculated based on the amount you deposit into the account. Compound interest, however, is calculated each period based on the sum of deposits plus previously-earned interest.

Know When the Policy Activates

Lesson
Review the plan activation requirements before purchasing a long-term care policy.

The federal government defines activities of daily living (ADLs) to have a standard descriptor for government and private insurance programs. ADLs include bathing, dressing, transferring (moving from bed to a chair or toilet and back), eating, and incontinence care. Most long-term care policies activate if you need assistance with some ADLs, such as needing help with two out of the six standard activities of daily living. This assistance can be provided in your home or an assisted living setting as well as a nursing home.

Why You Need Long-Term Care Insurance

Insurance is used to defray the cost of possible expenses that could liquidate your savings or have an impact on family members’ finances. The chance of needing care later in life is very high, so it’s a good idea to consider making long-term care insurance a part of your financial plan to have peace of mind and to be able to receive the level of care you desire.

The U.S. Department of Health and Human Services released a comprehensive study in 2014 after researching concerns related to long-term health care by surveying 15,298 adults aged 40 to 70 years old. The study found that while most adults do not have a firm understanding of long-term care insurance, they have many concerns with aging. Chance are, you share these concerns, listed below.

Survey of Long-Term Care Awareness and Planning
Aging and Disability Concerns*
Concern Percentage of Respondents
Losing independence 90.60%
Becoming a burden to family 83.50%
Losing control of choosing a level of long-term care insurance 83.30%
Being unable to depend on family or friends for help or care 65.30%

*Findings from the Survey of Long-Term Care Awareness and Planning Research Brief



1. We searched multiple long-term care insurance companies

2. We evaluated these companies based on our expert-guided buying criteria: customer experience, plan options, and transparency of information

3. We provided you the best long-term care insurance companies for consideration


The approach we took to narrow down the top long-term care insurance companies was as follows:

  1. We looked at multiple long-term care insurance companies

    We began our search with 20 long-term care insurance companies – some familiar and others not so familiar. We researched each company’s products and plans to see what they cover.

  2. We checked with experts

    We analyzed long-term care insurance companies based criteria laid out by the Administration on Aging. We also looked at things to know before choosing a long-term care policy put out by the U.S. Department of Health and Human Services.

  3. We listened to consumers

    We narrowed our list by using companies that had high ratings on online customer review sites. We found and removed companies who had a large number of negative reviews.

  4. We put the best companies on your radar

    Our final list of long-term care insurance companies meet the criteria listed above and is a great starting point to base your search when shopping for long-term care insurance.


Long-term Care Insurance Company Reviews


While long-term care insurance providers have drastically reduced in numbers over the last few years, there are still many companies providing brokerage services. We sorted through the data for you. Our in-depth long-term care insurance analysis goes deep into what each company offers to clients along with customer feedback. We then culled down the list based on specific criteria defined by what matters most to consumers. The result was a list of the top three best long-term care insurance companies: GoldenCare, Genworth Long-Term Care, and New York Life. Each of these companies stood out from the competition.

Goldencare logo

  • Best Plan Options
  • Works with a large number of long-term care insurance providers to find the best fit for consumers.

Genworth logo

  • Easiest Set Up Process
  • Detailed and easy to follow online forms, instructions, and information.

New York Life

  • Best In-Person Service Options
  • National network of offices to serve clients in person and online.


GoldenCare Long-term Care Insurance Review

Best Plan Options |

GoldenCare is part of National Independent Brokers, Inc. and is an insurance brokerage firm offering long-term care insurance and other plans from a variety of insurance providers. In the Western part of the country, GoldenCare operates under the name American Independent Marketing. Based in Minnesota, GoldenCare began operations in 1976.

Goldencare
GoldenCare

GoldenCare specializes in helping consumers find the right long-term care insurance for their needs, including hybrid plans and critical illness coverage for those who do not qualify for long-term care insurance. GoldenCare can find the best option for your long-term care needs by working with over a dozen of the top insurers in the country. Their hybrid long-term care plans offer features like payments when the caregiver is a family member or friend instead of an extended care or assisted living facility, and if you never need long-term care, you will receive a refund of premiums paid.

Types of covered care include in-home care, assisted living/adult daycare, nursing home, hospice and medical help systems.

Policy riders available: Inflation protection, shared care, return of premium, waiver of premium, alternative care.

GoldenCare currently maintains an A+ Better Business Bureau rating. Customers rate GoldenCare a 4.5 out of 5 stars on ConsumerAffairs.com, with many reviewers speaking highly of the company’s complete answers to questions about long-term care insurance and how the policies work.

Read our comprehensive GoldenCare long-term care insurance review.

Genworth Long-Term Care Insurance Review

Easiest Set Up Process |

Genworth Financial is a well-established company located in Virginia with nearly 150 years of insurance experience. The company was one of the first long-term care insurance providers after beginning to offer these policies almost a half-century ago. Over $14 billion in claims paid since 1974 and longevity in the insurance industry lends significantly to Genworth’s credibility.

Genworth
Genworth State Selector

We chose Genworth as one of the best long-term care insurance companies because they make getting a rough estimate of costs easy. Their online estimate tool generates a hassle-free quote based on your desired coverage levels and policy features available in your state. From there, Genworth makes applying for long-term care insurance convenient with online access to all required forms. Genworth also has the best online instructions and detailed information on how to file a long-term care claim, plus you can send your application and claims via mail or fax. If you still have questions after using their online resources, give the customer service team a call or send an email. To add to the ease of managing your long-term care policy, you can log in online any time to change your address, set up automatic payments or change your billing information.

Types of covered care include expenses for nursing homes, assisted living, in-home care, and additions or renovations to make your home handicap-accessible. Availability of Genworth long-term care insurance coverage varies by state, which is the case with most insurance products.

Policy riders available: None listed.

Genworth long-term care insurance is a part of and is underwritten by Genworth Life Insurance, which is rated a B+ by Standard & Poor’s. Genworth Financial, Inc. maintains a B rating with the Better Business Bureau.

Read our full Genworth Long-Term Care Insurance review.

New York Life Long-Term Care Insurance Review

Best Service |

New York Life is the largest mutual life insurance company in the United States. Founded in 1845, the company offers a wide variety of insurance and annuity products, including long-term care insurance.

Globus
New York Life Long-term Care

While New York Life provides information and helpful calculators on their website, the company does not finalize long-term care insurance policies online. Instead, New York Life uses a face-to-face consultation with a highly-trained insurance professional in one of their hundreds of offices located across the country. Clients are matched with the right long-term care insurance during the consultation, and there’s no wait to get questions answered at these meetings. This level of in-person service is why we chose New York Life as one of our best long-term care companies. If you are an AARP member, you’ll get a discount on long-term care insurance through New York Life.

Types of covered care include in-home care, assisted living/adult daycare, nursing home care, hospice, and medical help systems.

Policy riders available: Riders include inflation protection, shared care, premium waiver and return, and others. In some states, such as California, consumers can choose a comprehensive long-term care policy or a plan that only covers nursing home or residential facility expenses.

New York Life holds an AA+ rating from Standard & Poor’s and an A++ from A.M. Best, with similar ratings from other financial strength rating groups. The company has a rating of 4.5 out of 5 stars on ConsumerAffairs.

Read our full review of New York Life long-term care insurance.


Frequently Asked Questions about Long-term Care Insurance

Why do I need long-term care insurance if Medicare covers nursing home care?

Medicare only covers some nursing home costs, usually only for short-term stays in nursing facilities. Medicare does not pay for assistance with activities of daily living (ADL) care.

Does Medicaid cover nursing home care?

Medicaid pays for nursing home care in most states, but only after seniors sell almost all assets to fund nursing care. If you transfer assets to another person within five years of applying for Medicaid, you will be ineligible for Medicaid long-term care benefits because your assets could have been used to pay for the nursing home expenses. For example, if you deed your home to an adult child a year before you need to go into a nursing home, Medicare can deny coverage until the house is sold and used to pay for care.

What should I know about hybrid long-term insurance plans?

You pay for regular long-term care insurance each month or year, depending on your plan, and the policy remains in effect as long as you make the payments. With a hybrid policy, your premium payment can be a “one and done” deal because you can link your long-term care policy to a paid-up life insurance policy or annuity. Using the linked financial instrument, you make one premium payment upfront for your long-term care insurance.

If you do not make an upfront payment for a hybrid plan, you can elect to pay premiums on a regular basis, and unlike regular long-term care insurance, those premiums will never increase. The payments are likely to be higher compared to regular long-term care policy premiums, but it’s much easier to budget for equal payments.

Another feature of many hybrid long-term care insurance policies is that you can choose from a variety of beneficial features, such as different benefit periods, inflation protection riders, and the level of monthly benefit payout.

One of the best features of hybrid long-term care insurance is that you get your premiums refunded if you never need to use your insurance. If you establish beneficiaries, they will receive a refund of your premiums less any long-term care costs covered over the length of the policy.

Are premiums guaranteed?

Long-term care insurance premiums do not change based on individual conditions between renewal terms. However, long-term care insurance providers can raise premiums on groups of policies. Most people see significant premium increases as they age. To avoid this, consider a hybrid long-term care policy.

My employer offers long-term care insurance as a benefit. What happens when I retire or leave my job?

Companies are not required to continue paying for coverage for you when you leave employment. Legally, however, you can take your policy with you after retirement as long as you keep paying for the plan.

Is there a benefit limit to long-term care insurance?

Yes, like all insurance, there are policy limits. When shopping for long-term care insurance, know the total limit of funds a policy will pay.

What is the elimination period?

Most long-term care plans include an elimination period of one to three months where you pay out-of-pocket before the policy starts paying for care. The elimination period is similar to deductibles related to health care insurance and are used to ensure that long-term care insurance plans do not pay for short-term care.


Concluding Thoughts on Long-term Care Insurance


Bottom Line:
Take the time to make sure you’re purchasing a long-term care insurance policy that fits your exact needs.

The U.S. Department of Health and Human Resources reports that someone turning 65 today has a 70 percent chance of needing some form of long-term care during their lifetime. Twenty percent of these people will need care for longer than five years, but Medicare only covers 22 days on average of nursing home care. Medicaid won’t begin picking up costs until the senior has used nearly all assets to pay for long-term care expenses, and then care choice is severely limited. With these staggering statistics, planning for long-term care needs is a financial necessity.