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Options HME Stair Lifts

4.55 Stars
Updated: May 24, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Sr. Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Sr. Editor

Options HME is a locally owned stair lift company that offers wheelchair lifts, patient lifts, and stairlifts. The company focuses on providing dependable equipment to help people age in place.

Options HME Stair Lifts

Editorial Breakdown

Customer Service 4.5 Stars
Customization 4.2 Stars
Warranty 4.5 Stars
Price 4.6 Stars
Overall Rating 4.5 Stars

Bottom Line

Options HME Stair Lifts is a family-owned company that offers stair lifts and lifts.

Options HME Stair Lifts Review

Options HME Stair Lifts is a local, family-owned company that specializes in installation and servicing of stair lifts, wheelchair lifts and patient lifts—that’s all the company does. The owner founded the company because he wanted to be a provider for dependable high-quality equipment that helps people stay in their homes longer. Each staff member is an expert on the equipment sold by the company, which partners with several manufacturers to provide the best solution for your needs.

Every stair lift installation is backed by a one-year labor warranty; after that, the company is available for hire to service your lift. Certain stairlift models also come with a lifetime warranty on motor, gears and rail.

Options HME Stairlifts provides a free, in-home consultation. A representative will take a 3D scan of your home to determine which product will fit best, or customize a solution. The price you pay is the price on the quote.

Pros

  • Free in-home consultation
  • One year warranty on labor

Cons

  • Custom configurations are more expensive.

Options HME Stair Lifts Services

Options HME Stair Lifts installs straight stair lifts, curved stair lifts for stairs that have a turn or landing and outdoor stair lifts that are designed to be used in the elements. The company also provides used stair lifts and rental stair lifts for those who only need it for a short period, along with commercial accessibility solutions for businesses, churches, schools and offices.

Each stair lift comes with safety features such as seat belt, foot rest panels and swiveling seat. Certain models also include obstruction sensors. All stair lifts include a set of remotes that allow users to call the device to the top or bottom of the stairs without a rider on it.

The company is an authorized dealer of Harmar, Handicare, UP Stairlifts, and Prairie View Industries products. All lifts meet the ASME safety standards for platform lifts and stairway chairlifts.

Options HME Stair Lift Service Areas
Edwardsville Collinsville
Belleville O’Fallon
Fairview Heights Highland
Granite City Wood River
Alton Lebanon
Carlyle Vandalia
Chesterfield Florissant
Ladue St. Charles
Creve Coeur Overland
Maryland Heights University City
St. Louis Glen Carbon

Options HME Stair Lifts Costs

The average straight stair lift from Options HME Stair Lifts costs between $2,000 and $4,000 including installation. Installing curved stair lifts and outdoor stair lifts adds to the cost significantly. Curved stair lifts range in price from $8,000 to $15,000. Each curved stair lift is customized for the home’s steps. Outdoor stair lifts can also be customized for curves, turns, and long or short distances, and are priced at $3,000 to $6,000 (or higher). Used stairlifts cost $2,000 to $2,700.

How to Get a Quote from Options HME Stair Lifts

The website for Options HME Stair Lifts is very informative and includes details about all the products the company sells and installs. Customers can contact the company to schedule a free in-home consultation and quote. Learn more about the quote process on the company’s blog, and read the Stair Lift Price Guide to get an idea of how much it will cost.

Options HME Stair Lifts Complaints

Options HME Stair Lifts has a five-star reputation with reviewers. Customers cited quick installations, with patient, professional and friendly staff. Clients especially liked the fact that installers took time to show them how the stair lift operates and answer questions. Many were grateful for the increased accessibility in their homes, and recommended the company to others looking for mobility solutions. Others said prices were reasonable, and appreciated the company’s guarantee to buy back the system if they moved out of the home or no longer needed it.

Options HME Stair Lifts FAQ

  • Does the price of a stair lift from Options HME Stair Lifts include installation?

    The prices on all stair chairs from Options HME Stair Lifts do include installation. Prices range from $2,000 to $15,000.

  • Does Options HME Stair Lifts provide a warranty?

    Many products installed by Options HME Stair Lifts come with a warranty on parts, ranging from one year up to lifetime. The company provides a one year warranty on labor, and after that customers can purchase one additional year of service for a locked in rate or pay by the hour for service when needed.

  • Can I buy a used stair lift for cheaper?

    Yes. Options HME Stair Lifts sells and installs used straight stair lifts for $2,000 to $2700. Curved stair lifts are custom and are not available used.

  • Can stair lifts be customized for my home?

    Yes. All stair lifts for stairs with a turn, a landing or a curve are customized. Outdoor stair lifts are also customizable. Other custom features include 90 or 180 degree parking and automatic folding rail for more clearance at the bottom of the steps.

Conclusion

Options HME Stair Lifts is a company that clearly cares about its customers. It’s evident in the extremely informative company website, which provides detailed information about products and pricing so consumers can make informed decisions. The company specializes only in mobility solutions, so employees are experts in the products they sell and install. The owner got his start as a delivery/service technician for a medical supply company, and started Options HME Stair Lifts to build on the satisfaction he got from helping people stay in their homes. Online reviews are consistently top-notch, and the company stands behind its installations with a one-year labor warranty.


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