Orion Metal Exchange

Orion Metal Exchange Review

To learn about Orion Metal Exchange, we spoke with a company representative and asked about rolling over an existing retirement account into a precious metals IRA. We needed to do this, because there is limited information about the company’s services online. Still, overall we were pleased to find the company representative was very knowledgeable and polite. He answered questions, and also explained the company’s fees, pricing and options clearly without being pushy.

After doing our research, here are some pros and cons for Orion Metal Exchange:

  • No setup fees or transfer fees for an IRA
  • Free precious metal storage promotions when you open an IRA
  • Fast and insured shipping for customers who want to take possession of the precious metals
  • Although Orion Metal Exchange representatives are friendly, its website lacks the ability to purchase online

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

In brief, Orion Metal Exchange is especially knowledgeable about various gold, silver and precious metal investing options. The company primarily sells gold, silver, platinum and palladium. Their website offers information on real-time precious metal pricing as well as the current prices for various coins. Orion offers three precious metal storage options for investors – home storage, secure vault (depository) storage, or the choice to put the metals in an Individual Retirement Account (IRA). For guidance on selecting IRS-approved gold coins and storage options for an IRA, read our gold IRA buyer guide.

  • Home Storage: For customers who want to keep their gold, silver or other precious metals at home, Orion Metal Exchange assists with choosing the right type of in-home safe to secure these assets.
  • Secure Vault: A depository vault is a reliable option for customers who don’t want to store their precious metals at home. Orion Metal Exchange can recommend vault storage services, such as a Brink’s, for domestic or international options to provide both reliable and secure storage. This is the safest and most popular storage option.
  • IRA: For customers who prefer to invest their precious metals in an IRA, Orion Metal Exchange can assist with getting a Precious Metals IRA account set up or they’ll help with completing a rollover from an existing IRA.

What Do Orion Metal Exchange Reviews Say?

Customers appear to be happy with Orion Metal Exchange overall, which makes sense given its customer-oriented focus and emphasis on knowledgeable representatives. Reviewers also loved how easy it was to transfer a traditional retirement account to gold and sliver. Five-star reviews say Orion isn’t pushy and takes time to explain the purchases you’re inquiring about in detail, either through a representative or their free investor kit.

Orion Metal Exchange Complaints

Most complaints about Orion Metal Exchange are about the daily market updates on gold or silver commodity spot pricing. While the “Charts” page provides real-time pricing updates for gold, silver, platinum and palladium, it’s important to note that while the company does provide market prices for precious metals, the market price is a reflection of the business cycle. You can contact a representative over the phone with any questions about how the precious metals market works.

Orion Metal Exchange Gold IRA

With an Orion Metal IRA, customers can put their precious metals in a tax-deferred account. These metals can be bullion coins or bars of gold, silver, platinum or palladium.

An experienced account representative is available to help customers through the process of opening an IRA. The company’s IRA follows the same tax rules as any other IRA: contributions are deductible from federal income taxes, you only pay taxes upon withdrawal (unless it’s a Roth account), and there are penalties and taxes for withdrawal before the age of 59 ½. As with other traditional IRA accounts, there are mandatory minimum and taxable withdrawals at the age of 70 ½ years of age. Discuss the differences between a Roth and traditional IRA with a tax advisor.

Currently, the company offers monthly incentives. Visit their website or give them a call to learn more about their current incentives.

A precious metal IRA is appealing to some investors as a hedge against inflation. Metals prices move in the opposite direction that cash, stocks, and bonds do. Many investors avoid this diversification due to the tediousness of finding an approved depository and a broker or custodian. Orion Metal Exchange simplifies this process so clients can diversify without hassles.

Orion Metal Exchange coins

Screenshot: Orion Coins Page

Orion Metal Exchange Costs

We contacted a representative from Orion Metal Exchange to ask about costs. Annual storage fees range between $75-$100 per year, depending on where metals may be stored. This cost is competitive with (and possibly lower than) industry average. Insurance is included in storage fee. While the minimum investment for a precious metals IRA is 5K, the company representative recommends an minimum investment of $30,000 to take advantage of promotional offers. At the time of our phone call, for example, an investment of $30,000 will give you one year of storage, insurance and a custodian fee at no charge. Other promotions may be available as well. Orion does not charge an annual agreement fee and offers more metals for your money.

Orion Metal Exchange Q&A

  • Do my retirement funds stay tax-deferred in my Gold IRA?
    Yes. Orion Metal Exchange offers the same tax-deferment benefits as other IRAs. The same penalties exist for early withdrawal, such as fees and taxes.

  • Are all coins eligible to be put into an IRA?
    No. Not all coins are acceptable, and this is established by the IRS. American Gold Eagle and Silver Eagle coins are IRA eligible as are a minimum .995 pure gold coins. Silver coins must be at least .999 fine.

  • Should I store my precious metals at home?
    Home storage could result in theft or burglary, and is not an IRS approved activity for IRAs. And unlike a stock certificate that you could replace by simply paying an administrative fee, physical metals are treated differently. Once lost or stolen, the investment is unrecoverable. While it is convenient to keep your precious metals at home, most people don’t have the type of financial crises that would result in them needing immediate access.

  • Can I just store my precious metals in a safe deposit box?
    You can, but not without problems or additional cost, according to Orion. Would you store a few coins or a bulk amount of precious metals? If the latter, it might exceed the box capacity. Another consideration is the need to securely move these bulky items when you want to cash them out. The rental fee for one or more boxes can become expensive if you’re renting them for an extended period of time. You would need to purchase insurance for the safety deposit box contents since the bank does not provide this insurance.

  • Are there any disadvantages to using a depository?
    To avoid disadvantages, be sure to set up the depository account correctly. For example, you need to find out if your assets are held separately from the company’s assets. If they are not separate and the company files bankruptcy, it may take some time to get your assets released. If you choose the depository route, be sure the accounts list you as the owner.

  • With an IRA, how will I know how my precious metals are performing?
    Orion Metal Exchange partner’s with custodians that provide online access for their clients. When a client is seeking real time market prices for trade, contact Orion directly.

  • Why can’t I just purchase precious metals from Orion and put them into my existing IRA?
    Most brokerage firms that handle bonds, stock, mutual funds and other traditional investments don’t also handle physical assets. However, customers can choose to open a Self-Directed IRA with an organization that manages IRS-approved storage facilities.

  • What should I be careful of when dealing with precious metals?
    The U.S. Commodity Futures Trading Commission warns against fraudulent sales pitches that may take the form of a TV, radio, online ad, phone call or email. You should also be wary of guarantees or time-limited or limited-supply offers. The Federal Trade Commission recently ordered one scammer to pay over $428,000 for trying to con senior citizens through a precious metals scam. When considering investing in precious metals, always ask questions and get everything in writing before you make a decision.

Orion Metal Exchange Rates

The price of precious metals changes constantly. In response, Orion Metal Exchange provides guaranteed real-time pricing on its website on their “Coins” page, along with more detailed information about price fluctuation over time on their “Chart” page. Anyone visiting their website can click on the “Charts” page to see current precious metal prices, as well as prices from one, three and six months ago and prices from the last calendar year. This interactive charting tool is available for gold, silver, platinum, and palladium. As of March 2, 2018, the prices for gold and silver are as follows:

Gold Coins Price
Gold Royal Canadian Mint Grizzly Bear $598.85
Gold Great Britain Queen’s Beast Random Year $362.03
Gold Canadian Maple Leaf 1 oz $1,367.28
Gold U.S. B.U. Proof $10 $658.17
Gold American Eagle 1 oz $1,385.00
Gold Royal Canadian Mint Snow Falcon $384.94
Silver Coins Price
Silver Royal Canadian Mint Snow Falcon 1.5 oz $35.22
Silver American Eagle 1 oz. $19.51
Silver Royal Canadian Mint Grizzly Bear $39.71
Silver Royal Canadian Mint Arctic Fox 1.5 oz $31.19
Silver Royal Canadian Mint Polar Bear and Cub 1.5 oz $34.20


Orion Metals Exchange scores high in several categories. It is an all-purpose precious metals dealer that provides the option to buy or sell and also has an IRA gold account to help consumers diversify their portfolio. The minimum fees are affordable and the real-time market updates help investors stay informed of the performance of their investments. If you’re interested in Orion Metal Exchange call 888-607-4685 or check out their online order form.

Orion Metal Exchange Reviews

Recent Reviews

April 28 2021 7:35PM

Orion Metal Exchange made the process easy. The only reason they don't get 5 stars from me is because the ridiculously high fees charged for the metals.

About 1/3rd of my money went to fees and over-pricing the gold, silver and titanium coins I purchased, which is common in this line of business. Very friendly folks though and I knew what I was getting into when I called them.

Guy R.
Orion Metal Exchange

Guy, you received the lowest price/best value in the industry for the products purchased. Please let us know how you've concluded that 1/3rd of your money went to our company fees, or that we charged ridiculously high fees for your precious metals. These statements are simply incorrect and we want to help you properly understand the values/redeemable premiums in the products you hold. Please call to discuss. We are here to help you.

April 28 2021 6:46PM

I decided I'd prefer to have my IRA funded with precious metals but had no idea about how to do this. The staff at Orion was very kind, patient and helpful. They explained everything to me. The process was so simple with their help and guidance. I would highly recommend them.

Barbara B.
Sherman Oaks, CA
April 27 2021 11:02PM

Orion made the process of investing in precious metals easy and smooth! I was helped by Michael, and he made sure I was comfortable and taken care of every step of the way.

I'm not one to leave reviews, but the service I received was worthy of 5 stars. I highly recommend them and look forward to doing more business with them in the future. Seriously, they are the best in the industry!

Lee H.
Palm Springs, CA
April 20 2021 10:23PM

From a NIGHTMARE to AWESOME DEAL, I started with a different company rolling my 401K into Gold & Silver IRA and the other company after 3 or 4 days finally did the deal that I quickly backed out of when the prices they were selling me Gold & Silver seemed really high.

I was pretty upset. Slept on it and prayed for guidance as this was all new to me and soon called Orion. From this point on it was all Awesome. The nightmare was over. They sold me the same Gold coin for $200+ per 1/4oz less.

And much the same story with most of my silver coming in well under like 35% + ... I would have never guessed from one dealer to another the gap could be that huge!! The people here at Orion were so quick and helpful.

I was relaxed and now that it's done I can sit back and see what happens. Jacob was great to work with and I look forward to see one of the Coins he pointed out how it does. The other two will likely move with the markets.

For the most part I guess anyway the transaction here could not have been better and being new I enjoyed the fact no one ever made me feel out of placed and answered every question with detail... Thank God for guiding me and Thank Orion for being honest and great to work with...

Gary H.
Jericho, VT
April 13 2021 9:33PM

I am a first time metal investor and wanted to make sure I chose the best company. I did my research, and am happy to say I found Orion Metal Exchange.

They made sure I was comfortable throughout the entire process. They are sensible and very on top of things. I would recommend Orion to anyone who wants dependable service.

A.J M.
Phoenix, AZ
April 13 2021 9:12PM

Reliable and very attentive. The service I received was unbeatable. Everyone who helped me was extremely informed and seem well versed in the precious metals industry. Thank you Orion for guiding me through my investment journey.

Joey K.
San Diego, CA
April 10 2021 12:22AM

After doing research on many precious metals IRAs available I decided Orion was for me. The Team of professionals made me feel comfortable with the process of switching from my local bank IRA to their self directed IRA. I am very happy with my decision. Thank you Michael, Griselda and Jacob!

Vincenza M.
Parish, NY
April 08 2021 12:16AM

A lot of phone conversations to someone to explain what needs to be done to make this transfer happen but the end result is satisfying and I look forward to having a positive gain. Waiting to get my first report on my investment.

William K.
Salem, NY
March 30 2021 3:06AM

I rolled my conventional IRA into a precious metals IRA. The team at Orion was very professional and explained how to do it and the benefits of rolling it over. I would recommend the team at Orion to my friends and family.

Karla M.
Neosho, MO
February 17 2021 6:34PM

Very knowledgeable and myself being new to precious metal investments Jacob explained how it all works. It was a very easy process transferring my 401k into precious metals.

Jacob gave us his honest opinion as to what precious metals were best to invest in and that helped us make a knowledgeable decision. All our questions and concerns were addressed completely.

Judith H.
Apache Junction, AZ
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