Orion Metal Exchange

Orion Metal Exchange Review

To learn about Orion Metal Exchange, we spoke with a company representative and asked about rolling over an existing retirement account into a precious metals IRA. We needed to do this, because there is limited information about the company’s services online. Still, overall we were pleased to find the company representative was very knowledgeable and polite. He answered questions, and also explained the company’s fees, pricing and options clearly without being pushy.

After doing our research, here are some pros and cons for Orion Metal Exchange:

  • No setup fees or transfer fees for an IRA
  • Free precious metal storage promotions when you open an IRA
  • Fast and insured shipping for customers who want to take possession of the precious metals
  • Although Orion Metal Exchange representatives are friendly, its website lacks the ability to purchase online

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

In brief, Orion Metal Exchange is especially knowledgeable about various gold, silver and precious metal investing options. The company primarily sells gold, silver, platinum and palladium. Their website offers information on real-time precious metal pricing as well as the current prices for various coins. Orion offers three precious metal storage options for investors – home storage, secure vault (depository) storage, or the choice to put the metals in an Individual Retirement Account (IRA). For guidance on selecting IRS-approved gold coins and storage options for an IRA, read our gold IRA buyer guide.


    • Home Storage: For customers who want to keep their gold, silver or other precious metals at home, Orion Metal Exchange assists with choosing the right type of in-home safe to secure these assets.




    • Secure Vault: A depository vault is a reliable option for customers who don’t want to store their precious metals at home. Orion Metal Exchange can recommend vault storage services, such as a Brink’s, for domestic or international options to provide both reliable and secure storage. This is the safest and most popular storage option.




    • IRA: For customers who prefer to invest their precious metals in an IRA, Orion Metal Exchange can assist with getting a Precious Metals IRA account set up or they’ll help with completing a rollover from an existing IRA.


What Do Orion Metal Exchange Reviews Say?

Customers appear to be happy with Orion Metal Exchange overall, which makes sense given its customer-oriented focus and emphasis on knowledgeable representatives. Reviewers also loved how easy it was to transfer a traditional retirement account to gold and sliver. Five-star reviews say Orion isn’t pushy and takes time to explain the purchases you’re inquiring about in detail, either through a representative or their free investor kit.

Orion Metal Exchange Complaints

Most complaints about Orion Metal Exchange are about the daily market updates on gold or silver commodity spot pricing. While the “Charts” page provides real-time pricing updates for gold, silver, platinum and palladium, it’s important to note that while the company does provide market prices for precious metals, the market price is a reflection of the business cycle. You can contact a representative over the phone with any questions about how the precious metals market works.

Orion Metal Exchange Gold IRA

With an Orion Metal IRA, customers can put their precious metals in a tax-deferred account. These metals can be bullion coins or bars of gold, silver, platinum or palladium.

An experienced account representative is available to help customers through the process of opening an IRA. The company’s IRA follows the same tax rules as any other IRA: contributions are deductible from federal income taxes, you only pay taxes upon withdrawal (unless it’s a Roth account), and there are penalties and taxes for withdrawal before the age of 59 ½. As with other traditional IRA accounts, there are mandatory minimum and taxable withdrawals at the age of 70 ½ years of age. Discuss the differences between a Roth and traditional IRA with a tax advisor.

Currently, the company offers monthly incentives. Visit their website or give them a call to learn more about their current incentives.

A precious metal IRA is appealing to some investors as a hedge against inflation. Metals prices move in the opposite direction that cash, stocks, and bonds do. Many investors avoid this diversification due to the tediousness of finding an approved depository and a broker or custodian. Orion Metal Exchange simplifies this process so clients can diversify without hassles.

Orion Metal Exchange coins

Screenshot: Orion Coins Page

Orion Metal Exchange Costs

We contacted a representative from Orion Metal Exchange to ask about costs. Annual storage fees range between $75-$100 per year, depending on where metals may be stored. This cost is competitive with (and possibly lower than) industry average. Insurance is included in storage fee. While the minimum investment for a precious metals IRA is 5K, the company representative recommends an minimum investment of $30,000 to take advantage of promotional offers. At the time of our phone call, for example, an investment of $30,000 will give you one year of storage, insurance and a custodian fee at no charge. Other promotions may be available as well. Orion does not charge an annual agreement fee and offers more metals for your money.

Orion Metal Exchange Q&A

  • Do my retirement funds stay tax-deferred in my Gold IRA?
    Yes. Orion Metal Exchange offers the same tax-deferment benefits as other IRAs. The same penalties exist for early withdrawal, such as fees and taxes.

  • Are all coins eligible to be put into an IRA?
    No. Not all coins are acceptable, and this is established by the IRS. American Gold Eagle and Silver Eagle coins are IRA eligible as are a minimum .995 pure gold coins. Silver coins must be at least .999 fine.

  • Should I store my precious metals at home?
    Home storage could result in theft or burglary, and is not an IRS approved activity for IRAs. And unlike a stock certificate that you could replace by simply paying an administrative fee, physical metals are treated differently. Once lost or stolen, the investment is unrecoverable. While it is convenient to keep your precious metals at home, most people don’t have the type of financial crises that would result in them needing immediate access.

  • Can I just store my precious metals in a safe deposit box?
    You can, but not without problems or additional cost, according to Orion. Would you store a few coins or a bulk amount of precious metals? If the latter, it might exceed the box capacity. Another consideration is the need to securely move these bulky items when you want to cash them out. The rental fee for one or more boxes can become expensive if you’re renting them for an extended period of time. You would need to purchase insurance for the safety deposit box contents since the bank does not provide this insurance.

  • Are there any disadvantages to using a depository?
    To avoid disadvantages, be sure to set up the depository account correctly. For example, you need to find out if your assets are held separately from the company’s assets. If they are not separate and the company files bankruptcy, it may take some time to get your assets released. If you choose the depository route, be sure the accounts list you as the owner.

  • With an IRA, how will I know how my precious metals are performing?
    Orion Metal Exchange partner’s with custodians that provide online access for their clients. When a client is seeking real time market prices for trade, contact Orion directly.

  • Why can’t I just purchase precious metals from Orion and put them into my existing IRA?
    Most brokerage firms that handle bonds, stock, mutual funds and other traditional investments don’t also handle physical assets. However, customers can choose to open a Self-Directed IRA with an organization that manages IRS-approved storage facilities.

  • What should I be careful of when dealing with precious metals?
    The U.S. Commodity Futures Trading Commission warns against fraudulent sales pitches that may take the form of a TV, radio, online ad, phone call or email. You should also be wary of guarantees or time-limited or limited-supply offers. The Federal Trade Commission recently ordered one scammer to pay over $428,000 for trying to con senior citizens through a precious metals scam. When considering investing in precious metals, always ask questions and get everything in writing before you make a decision.

Orion Metal Exchange Rates

The price of precious metals changes constantly. In response, Orion Metal Exchange provides guaranteed real-time pricing on its website on their “Coins” page, along with more detailed information about price fluctuation over time on their “Chart” page. Anyone visiting their website can click on the “Charts” page to see current precious metal prices, as well as prices from one, three and six months ago and prices from the last calendar year. This interactive charting tool is available for gold, silver, platinum, and palladium. As of March 2, 2018, the prices for gold and silver are as follows:

Gold Coins Price
Gold Royal Canadian Mint Grizzly Bear $598.85
Gold Great Britain Queen’s Beast Random Year $362.03
Gold Canadian Maple Leaf 1 oz $1,367.28
Gold U.S. B.U. Proof $10 $658.17
Gold American Eagle 1 oz $1,385.00
Gold Royal Canadian Mint Snow Falcon $384.94
Silver Coins Price
Silver Royal Canadian Mint Snow Falcon 1.5 oz $35.22
Silver American Eagle 1 oz. $19.51
Silver Royal Canadian Mint Grizzly Bear $39.71
Silver Royal Canadian Mint Arctic Fox 1.5 oz $31.19
Silver Royal Canadian Mint Polar Bear and Cub 1.5 oz $34.20


Orion Metals Exchange scores high in several categories. It is an all-purpose precious metals dealer that provides the option to buy or sell and also has an IRA gold account to help consumers diversify their portfolio. The minimum fees are affordable and the real-time market updates help investors stay informed of the performance of their investments. If you’re interested in Orion Metal Exchange call 888-607-4685 or check out their online order form.


Orion Metal Exchange Reviews

Recent Reviews

Featured Review
April 04 2022 4:24PM

Excellent experience! I had decided, based on my research and circumstances, that I simply wished to purchase gold to hold myself. Worked with Jacob via phone to determine best gold product for my intended use.

I found that he was patient, very knowledgeable about the various options, and willing to answer any question. I initially had some idea which type of product I was interested in, but decided on a different product based on my conversations with Jacob and his suggestions.

Once decision was made, it was very easy to plan the product purchase upfront via phone with Jacob so that I know exactly what I would be getting and the pricing -- this was very important to me since some other sellers wanting funds transferred first with product selection and pricing occurring after they had the funds.

Orion also posts pricing on their website to make things very transparent and allowing you to compare with that on other websites. Jacob held the price until I could arrange funds transfer even though price had risen before funds transfer was completed.

I received the gold within a week, despite being told by other sellers I had talked to that Orion would be slow to deliver. Unless you want a product that Orion doesn't have (and you may want to discuss options with Orion), I believe you cannot go wrong purchasing from them.

Bob B.
New Smyrna Beach, FL
October 25 2022 12:42AM

This is a great precious metal company because they really care about the customer and that's hard to find now a days.

So If you want to invest in precious Metals but you're afraid of finding a company that will take advantage of you then you've come to the right place because Orion Metal Exchange is a company that will take the time to explain how it all works and ease your mind knowing your life savings are in good hands and with Our representative Blake he made the process easy.

Plus they have great specials that give you the opportunity for free coins and a great self directed IRA to help build up your retirement. :)

Wendy J.
Muskegon, MI
October 16 2022 6:24PM

The folks at Orion treat me like family. I really enjoy doing business with their friendly staff. I respect their opinion also. They explain all phases of the transactions in an easy to follow conversation and they take the time to make sure I totally understand. 5 Star review!

Soni M.
Roseau, MN
September 14 2022 1:14AM

I did a lot of research before my wife and I selected a Precious Metal Company to put some of the IRA holding into.

Finally narrowed it down to what I thought were the Top Three and then checked all the Pro and Cons for each Company and Reviews by Customers and Orion was head and shoulders above them all in my opinion.

Know we have not been disappointed with our selection, Orion, and they take the time and care to answer any and all of your questions. Not only were each and every Employee we encountered eager to help, but didn't rush you or pressure you in any way.

Their attitude, professional and it's your money and you deserve to have all the information so you can make the best choice. They are very understanding to the Client's needs, no matter how big or small your investment. A+++ in our view and we highly recommend Orion.

Dr Edward H H.
Houston, TX
September 09 2022 6:28PM

I found Jacob and Zelda to be very thorough and professional. Due to the current uncertain times, we decided to put some of our retirement funds into metals, instead of having it all in paper with ink printed on it.

Gold and silver have never been worth zero, but some paper has been, and some is currently worth next to nothing. Jacob is a senior partner at Orion and not just a salesman of metals.

His knowledge and years of experience will give you the confidence and the information you need to help you with the process of setting up a metal based IRA. I researched a half dozen companies and spoke with or emailed several of them.

Jacob was the only one I found, who was more interested in helping me, than selling me. Call some of the other companies first, and then call Jacob, you will notice a difference. Orion is the only company that posts their prices online for everyone to see, that says a lot.

Jack J.
Webb City, MO
July 29 2022 1:58PM

When I decided to add some physical precious metals to my assets I discussed the process of pricing, buying, selling, tax implications, etc. etc. with many companies. Some of the largest and most advertised, in my opinion, were borderline illegal.

Some wanted my money prior to even explaining exactly what I would be buying and what the price would be. I found the process complex especially if one wanted to really understand what was involved to price, buy and sell.

Orion Metal Exchange was different, they were refreshingly open and honest and responsive to my questions. I deal with Jacob ** at Orion and he knows the metals markets well and meets all my expectations.

Ed C.
Auburn, CA
July 29 2022 12:09AM

I transferred my 401k from previous employer into a Precious Metals IRA with Orion. I talked to a few other companies but Orion was my choice after speaking with Jacob. He was very knowledgeable, and patient with me, about precious metals and provided the education I needed to make the best decision for my personal goals.

Griselda was also very helpful and efficient in setting up my account and helping me get the monies transferred from my previous retirement account. It was much easier than I expected and highly recommend Orion to those desiring to set up a Precious Metals IRA.

Nancy F.
Leicester, NC
June 07 2022 10:02PM

Great Company with wonderful customer service! Blake assisted me in getting my IRA set up to invest in gold/silver. He was very professional, knowledgeable and patient with my numerous questions.

The transition/transaction went very smoothly from my bank. I wouldn't hesitate to recommend this company to anyone!

Amy C.
Navarre, FL
May 09 2022 7:05PM

I transferred some of my TSP into a Precious Metals IRA with Orion. I talked to a few of the other companies but Orion seemed like the best option. Jacob was very knowledgeable about metals and provided the education I needed to make the best decision for my goals.

Griselda was quite helpful and efficient in working with TSP and setting up my account. It was easier than I thought it would be and can recommend Orion to others considering setting up a Metals IRA.

Debra S.
Boulder, CO
April 20 2022 11:34PM

We had a great experience working with Jacob! This was our first time purchasing metal, and we found him to be very knowledgeable, helpful, and patient. He answered all of our questions and shared his expertise when guiding us.

Everyone we dealt with at Orion Metal Exchange was courteous, professional, and reliable. We highly recommend this company!

Mary Ellen Y.
Hillsdale, NJ
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