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Orion Metal Exchange

4.9 Stars (76 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: November 29, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Orion Metal Exchange is a full-service precious metals dealer. What we like about Orion is its competitive pricing, in-house IRA department, website with real-time precious metals pricing, and offer incentives to provide reimbursement for precious metal storage, insurance and custodial fees.

Orion Metal Exchange Logo

Editorial Breakdown

Customer Care 4.7 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.9 Stars

Bottom Line

Orion Metals Exchange is an affordable precious metals dealer that provides a variety of services, including an easy-to-set-up IRA account.

76 Orion Metal Exchange Reviews

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5 Stars

April 20 2021 10:23PM

From a NIGHTMARE to AWESOME DEAL, I started with a different company rolling my 401K into Gold & Silver IRA and the other company after 3 or 4 days finally did the deal that I quickly backed out of when the prices they were selling me Gold & Silver seemed really high.

I was pretty upset. Slept on it and prayed for guidance as this was all new to me and soon called Orion. From this point on it was all Awesome. The nightmare was over. They sold me the same Gold coin for $200+ per 1/4oz less.

And much the same story with most of my silver coming in well under like 35% + ... I would have never guessed from one dealer to another the gap could be that huge!! The people here at Orion were so quick and helpful.

I was relaxed and now that it's done I can sit back and see what happens. Jacob was great to work with and I look forward to see one of the Coins he pointed out how it does. The other two will likely move with the markets.

For the most part I guess anyway the transaction here could not have been better and being new I enjoyed the fact no one ever made me feel out of placed and answered every question with detail... Thank God for guiding me and Thank Orion for being honest and great to work with...

Gary H.
Jericho, VT
5 Stars

April 13 2021 9:33PM

I am a first time metal investor and wanted to make sure I chose the best company. I did my research, and am happy to say I found Orion Metal Exchange.

They made sure I was comfortable throughout the entire process. They are sensible and very on top of things. I would recommend Orion to anyone who wants dependable service.

A.J M.
Phoenix, AZ
5 Stars

April 13 2021 9:12PM

Reliable and very attentive. The service I received was unbeatable. Everyone who helped me was extremely informed and seem well versed in the precious metals industry. Thank you Orion for guiding me through my investment journey.

Joey K.
San Diego, CA
5 Stars

April 10 2021 12:22AM

After doing research on many precious metals IRAs available I decided Orion was for me. The Team of professionals made me feel comfortable with the process of switching from my local bank IRA to their self directed IRA. I am very happy with my decision. Thank you Michael, Griselda and Jacob!

Vincenza M.
Parish, NY
4 Stars

April 08 2021 12:16AM

A lot of phone conversations to someone to explain what needs to be done to make this transfer happen but the end result is satisfying and I look forward to having a positive gain. Waiting to get my first report on my investment.

William K.
Salem, NY
5 Stars

March 30 2021 3:06AM

I rolled my conventional IRA into a precious metals IRA. The team at Orion was very professional and explained how to do it and the benefits of rolling it over. I would recommend the team at Orion to my friends and family.

Karla M.
Neosho, MO
5 Stars

February 17 2021 6:34PM

Very knowledgeable and myself being new to precious metal investments Jacob explained how it all works. It was a very easy process transferring my 401k into precious metals.

Jacob gave us his honest opinion as to what precious metals were best to invest in and that helped us make a knowledgeable decision. All our questions and concerns were addressed completely.

Judith H.
Apache Junction, AZ
5 Stars

January 15 2021 1:42AM

I am very impressed with Orion Metal Exchange. They are very knowledgeable and have excellent customer service. They were professional and really took the time to answer all of my questions. They are an exceptional company and I highly recommend doing business with them.

Aleisha H.
Los Angeles, CA
5 Stars

December 21 2020 7:34PM

Working with Orion Metal Exchange was a dream! Everyone I spoke to was well informed and committed to making sure I was satisfied. I have no complaints and will be recommending this company to anyone looking to invest in precious metals.

Michael J.
Malibu, CA
5 Stars

December 21 2020 7:24PM

Orion Metal Exchange made sure that my transaction was seamless. I am extremely thankful for the amount of assurance and time this company spent making sure I was satisfied.

I worked with Mike and his years of experience in this industry made me feel confident. Everyone is very knowledgeable and ready to help.

Thomas C.
Malibu, CA
5 Stars

December 09 2020 5:17PM

I was advised by people I respected to select annuities prior to my retirement. Unfortunately for me, I took that advice and retired in 2001.

Then life happened and what I thought was a good sum of money slowly lost value with each turn of the market--and there were many turns, mostly all negative. Had I invested in precious metals in 2001, I would have been a lot better off now.

So my advice to anyone reading this in their early retirement years is to get out of paper investments quickly. Invest in precious metals with an excellent company like Orion Metal Exchange. Life will be even more tumultuous going forward than it is now.

Precious metals will protect you and a good company like Orion Metal Exchange will help you to secure your future solidly in precious metals.

Orion is very professional, knowledgeable, helpful, and will advise you with integrity. Do yourself a favor and learn from my experience!

Anthony P.
5 Stars

June 28 2020 3:51PM

I was so impressed by Orion Metal Exchange. They were honest and professional. They made me feel comfortable about my purchase and never once did they pressure me. As a first time precious metals customer, I was very nervous. I did a lot of research and called a lot of other precious metals companies and found out that I could get a lot more metal for my money at Orion. Looking forward to doing more business with Orion.

Molly J.
Los Angeles, CA
5 Stars

August 12 2019 7:40PM

Any questions-solved, excellent service. Communication back-excellent. They will let you know what metals to have for your ira, or you pick your service. I had 10 companies call me back in 2 weeks. Expect same day service for same day.

William C.
Kodak, TN
5 Stars

July 01 2019 6:06AM

All of my questions and concerns were answered and addressed in a professional and courteous manner. The transaction process was simple and I was pleased with the open line of communication through purchase and delivery. I would recommend Orion Metal Exchange to anyone looking to purchase precious metals.

Michael R.
Los Angeles, CA
5 Stars

March 12 2019 5:11PM

I had been thinking about investing in Gold and Silver for a while and wasn't sure what to do because I have been invested in Stocks and Bonds for so long. Senior Account Manager, Robert ** was very helpful and patient with us doing our IRA rollover. We had a considerable amount of money invested in the stock market and making the move into precious metals was very quick and easy. We couldn't be happier. Thank you Robert and the IRA Department at Orion! 5 stars!

Rick K.
Los Angeles, CA
5 Stars

April 06 2018 5:14PM

I rolled over my IRA with Orion Metal Exchange. Everyone was so helpful and answered all my questions since this was new to me. They helped me protect my retirement account from this volatile stock market. I recommend to call Orion and see if they can help you

Lee K.