Advertising Disclosure

We may earn money from our partners when you click a link, complete a form or call a phone number.

We believe everyone deserves to make thoughtful, informed purchase decisions. As a result, we provide our buyers guides and local guides free for consumers. We may receive compensation from our partners. However, Retirement Living independently researches companies, and the compensation we receive does not affect the analysis of our staff. Retirement Living will not include companies on our guides that do not meet our quality standards. The compensation we receive from our partners may impact how and where companies appear on our site, including the order in which they appear. As an Amazon Associate Retirement Living earns from qualifying purchases.

Retirement Living independently researches companies, and we use editorial discretion to award companies with special recognition (i.e. Great Value) based on our staff's judgment. We do this to help you identify companies that will meet your specific buying needs, and we do not receive compensation for these designations.

Get Insider Access

Get special offers, advice and tips from Retirement Living delivered to your inbox.

Orion Metal Exchange

4.9 Stars (71 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: April 24, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Orion Metal Exchange is a full-service precious metals dealer. What we like about Orion is its competitive pricing, in-house IRA department, website with real-time precious metals pricing, and offer incentives to provide reimbursement for precious metal storage, insurance and custodial fees.

Orion Metal Exchange Logo

Editorial Breakdown

Customer Care 4.7 Stars
Price 5 Stars
Reliability 4.8 Stars
Ease of Purchase 4.8 Stars

Overall Rating 4.9 Stars

Bottom Line

Orion Metals Exchange is an affordable precious metals dealer that provides a variety of services, including an easy-to-set-up IRA account.

71 Orion Metal Exchange Reviews

Write Review
5 Stars

October 16 2022 6:24PM

The folks at Orion treat me like family. I really enjoy doing business with their friendly staff. I respect their opinion also. They explain all phases of the transactions in an easy to follow conversation and they take the time to make sure I totally understand. 5 Star review!

Soni M.
Roseau, MN
5 Stars

September 14 2022 1:14AM

I did a lot of research before my wife and I selected a Precious Metal Company to put some of the IRA holding into.

Finally narrowed it down to what I thought were the Top Three and then checked all the Pro and Cons for each Company and Reviews by Customers and Orion was head and shoulders above them all in my opinion.

Know we have not been disappointed with our selection, Orion, and they take the time and care to answer any and all of your questions. Not only were each and every Employee we encountered eager to help, but didn't rush you or pressure you in any way.

Their attitude, professional and it's your money and you deserve to have all the information so you can make the best choice. They are very understanding to the Client's needs, no matter how big or small your investment. A+++ in our view and we highly recommend Orion.

Dr Edward H H.
Houston, TX
5 Stars

September 09 2022 6:28PM

I found Jacob and Zelda to be very thorough and professional. Due to the current uncertain times, we decided to put some of our retirement funds into metals, instead of having it all in paper with ink printed on it.

Gold and silver have never been worth zero, but some paper has been, and some is currently worth next to nothing. Jacob is a senior partner at Orion and not just a salesman of metals.

His knowledge and years of experience will give you the confidence and the information you need to help you with the process of setting up a metal based IRA. I researched a half dozen companies and spoke with or emailed several of them.

Jacob was the only one I found, who was more interested in helping me, than selling me. Call some of the other companies first, and then call Jacob, you will notice a difference. Orion is the only company that posts their prices online for everyone to see, that says a lot.

Jack J.
Webb City, MO
5 Stars

July 29 2022 1:58PM

When I decided to add some physical precious metals to my assets I discussed the process of pricing, buying, selling, tax implications, etc. etc. with many companies. Some of the largest and most advertised, in my opinion, were borderline illegal.

Some wanted my money prior to even explaining exactly what I would be buying and what the price would be. I found the process complex especially if one wanted to really understand what was involved to price, buy and sell.

Orion Metal Exchange was different, they were refreshingly open and honest and responsive to my questions. I deal with Jacob ** at Orion and he knows the metals markets well and meets all my expectations.

Ed C.
Auburn, CA
5 Stars

July 29 2022 12:09AM

I transferred my 401k from previous employer into a Precious Metals IRA with Orion. I talked to a few other companies but Orion was my choice after speaking with Jacob. He was very knowledgeable, and patient with me, about precious metals and provided the education I needed to make the best decision for my personal goals.

Griselda was also very helpful and efficient in setting up my account and helping me get the monies transferred from my previous retirement account. It was much easier than I expected and highly recommend Orion to those desiring to set up a Precious Metals IRA.

Nancy F.
Leicester, NC
5 Stars

June 07 2022 10:02PM

Great Company with wonderful customer service! Blake assisted me in getting my IRA set up to invest in gold/silver. He was very professional, knowledgeable and patient with my numerous questions.

The transition/transaction went very smoothly from my bank. I wouldn't hesitate to recommend this company to anyone!

Amy C.
Navarre, FL
5 Stars

May 09 2022 7:05PM

I transferred some of my TSP into a Precious Metals IRA with Orion. I talked to a few of the other companies but Orion seemed like the best option. Jacob was very knowledgeable about metals and provided the education I needed to make the best decision for my goals.

Griselda was quite helpful and efficient in working with TSP and setting up my account. It was easier than I thought it would be and can recommend Orion to others considering setting up a Metals IRA.

Debra S.
Boulder, CO
5 Stars

April 20 2022 11:34PM

We had a great experience working with Jacob! This was our first time purchasing metal, and we found him to be very knowledgeable, helpful, and patient. He answered all of our questions and shared his expertise when guiding us.

Everyone we dealt with at Orion Metal Exchange was courteous, professional, and reliable. We highly recommend this company!

Mary Ellen Y.
Hillsdale, NJ
5 Stars

April 11 2022 9:28PM

I have dealt with other Precious Metals companies, but Orion is the best! All who I have spoken with have provided excellent, knowledgeable customer service - especially our Portfolio Manager Michael **. He has gone the extra mile to provide us with trustworthy, outstanding customer service. Highly recommended!

David and Kathleen L.
Hickory, NC
5 Stars

April 04 2022 6:11PM

My wife and I have been looking forward to retirement for a lifetime. I never thought it was going to happen. We always had one of the big brokerages invest our retirement and we never saw the light at the end of the tunnel.

We were referred to Orion Metal Exchange by our friends who actually are retired. We couldn’t be happier. After just a few short months we can see a light at the end of the tunnel and are now finally looking forward to retirement.

Couldn’t be happier with Orion and their team. They’re so professional and straightforward. It was definitely a breath of fresh air after years of feeling like you’re stuck in quicksand. I’m referring everybody I know to them and know they will be in good hands like my family is.

Ryan M.
Dallas, TX