Select Home Warranty

Can I give them a minus vote? They are nothing short of major scammers. They will cover little or nothing. Service people have little or no experience. They are unqualified of completing a proper repair. Save your money.

If you have been the victim of these unscrupulous people contact me at **. I am planning legal action against them, join us to hold them accountable.

Worst home warranty company compare to others. Got Platinum plan. Plumbing covered, but not faucet. So for faucet leaking, have to pay another $250 to cover faucet fixture. Then technician decided the faucet need to be replaced. Select HW only cover part, not labor. Because it is considered a new installation.

They can denial installation fee under section **. So for this claim, only cover part, not labor. This is the worst home warranty company.

Be careful, there are many other home warranty company much more reasonable, like American Home Shield, Old Republic home warranty, even Choice Home Warranty are much better than this one. Undeliverable, amazing it exists.

Here's the thing you need to understand about Select Home Warranty. As the article notes, they will only cover $150 of repairs on your A/C if you don't provide 3 years worth of maintenance records from a licensed technician.

What they don't tell you--and what makes no practical sense at all--is that includes the period from before the execution of the contract and before you even owned the home.

I've filed a claim with the New Jersey AG for breach of contract against Select, as the contract states that "you" as the owner are responsible for all maintenance.

If something major breaks in the first year and you don't have records from the prior owner, they won't pay (they paid for other, minor repairs without asking for records and admitted to me that their enforcement of this provision is discretionary--meaning if something expensive breaks, they're going to screw you over).

I have requested service for my ice maker on several occasions. In each instance they have found some way of turning down the claim. They neither repair or replace, like they advertise. I gave them 1 star, because that was the lowest I could go. BUYER BEWARE.

I’ve been a customer since 2018. I have used the home warranty service one time for a dryer repair over a year ago. On November 4 I called for a service repair of my freezer gasket, as it was not sealing properly. I was charged $75.00.

The first company referred by SHW was National Alliance. We scheduled an appointment, I waited for 4 hours and no one showed up.

I spoke to SHW for a more reliable company and I was referred to East Coast Mechanical who came to my home on November 13, the repairman said he would order the gasket and call me to install when it came in.

After not hearing from anyone for over 2 months I was informed by East Coast Mechanical that my repair had been cancelled by SHW.

They never called to inform me, no one ever followed up, I’m disgusted that I have paid 49.99 every month for 27 months close to $1350 plus the 75.00 cost to set up an appointment and this is the kind of customer service that SHW has.

I spoke to a nice supervisor who is refunding my $75.00 who informed me a gasket is not included in the warranty and I have cancelled my membership. Don’t waste your money!!

I could have Paid for the gasket 4 times over with the money I’ve paid every month for over 2 years.

Stay away from this company. They will scammed you and you will lose your money. They will lied to when you sign up the contract. They will explain to you about all the bad reviews are wrong.

They will try to explain that people complains are the ones who buy low premium coverage that is why they can't get claims cover. I paid $1,750 for my policy and they still fail to cover my claims.

My AC unit control board need replacement and it cost $900 estimated from their technician but after 2 weeks they still reviewing my claim. I called in every 2 days but can't get nowhere, they have fake manager etc.

It's 92 degree without AC, I had no choice but to cancel my policy and had to get it fix on my own after 2 weeks. They issued me a partial refund of $1,245. I complained with BBB.org but they responded that I can only get partial refund due to section that I canceled the policy.

They scam on big claim by sitting on your claim until you cant' take it no more and cancel. They profited with your partial refund. I am an honest person and my fairness advise you to stay away.

If I could give the service a ZERO STARS I would. Do not waste your money. They are a claims review company not a repair company because claims NEVER GET REVIEWED. No supervisors are available to talk to.

All they do is give you the runaround. Waste of time and money!!! Save yourself the headache and do not purchase a warranty from this company.

I saw so many other bad reviews and I don't understand it. I have had Select Home Warranty for a couple of years and they've been wonderful.

Garbage disposal went out? one call & handled. Garage door opener went out ?One Call & handled it. Air Conditioning went out? One call, they replace the capacitor.

Air conditioning went out again? One call, they replaced a fan motor. Air conditioning went out AGAIN...and they are now in the process of getting me a new unit. Select Home Warranty stands by their word.

This is the worst company I dealt with. They are so slow in approving. I paid my co pay amount without doing nothing, their technician lied. They keep telling “will review the claim.” Not good service. I want my money back pls.

STAY AWAY from this Company. They are the WORST. They say they will resolve your issue within 48 business day hours but that is a bold faced lie.

We had our kitchen sink start leaking July 3, ok so the business days don't start until July 6 but still no contact number from them for a plumber July 6 or 7th. By end of day July 8, I have to call them and see why they haven't delivered this contact info as promised.

Only after I call them do I get someone to actually send me this information, 5 days after my initial claim was submitted.

THEN after the plumber actually comes over and assesses that we need a new garbage disposal, we are told that it will take another 2 days to get approval for this part. I mean, it's cut and dry.

We purchased a home warranty, this part is covered and therefore the part should be approved. How long does it take to simply get an approval? After 48 business day hours, once again, they don't call me.

So by end of day on the 10th, they tell me that, not to worry, they will get me the approval by end of day. Again, another bold faced lie. No information, no approval, no nothing.

By the 13th, my kitchen sink has been leaking for 10 days now. I have to put towels and buckets down to catch the water. I called them and was put on hold for a half an hour just to then get an answering machine.

I called them back, was transferred to 3 different people in customer service who would do nothing other than pass me to another service agent who, once again did nothing to help me and pass me along to yet another person in circles and circles with no help.

I had to call this company and be on the phone with them for 2 hours and still, the best they can do is tell me to wait longer for a manager to call me. I have no idea if anyone actually even will and they are already late at this point.

This company is the WORST CUSTOMER SERVICE I have ever experienced. DON'T get a policy from them unless you are ok waiting indefinitely for an issue to be resolved.

I don't know what is wrong with them. They clearly can't or won't do their jobs. I'm cancelling this policy as soon as this issue is resolved.