Select Home Warranty offers a level of protection for homeowners, home buyers, home sellers, realtors, and anyone with an interest in protection from large expenses due to unexpected home repairs. Their home warranties cover a variety of budgets and needs. Submitting a claim is as simple as filing via their online system, which is the most efficient way to reach their customer service team.

How does Select Home Warranty compare to other home warranty companies? We recently updated our guide for choosing the best home warranties and found Select Home Warranty stood out for it’s combination of coverage and affordability.

Select Home Warranty Review

Select Home Warranty is a popular choice for coverage of common household appliances and repairs with several plans to choose from. Whether you just want to cover your appliances — or need a comprehensive plan that repairs home systems and extras (such as pool and spa) — the company will work with you to cover just what you need for the times you really need it. Their large network of contracted service providers ensures coverage in rural and urban areas, alike.

Pros
  • Service plans to fit most budgets
  • Plumbing stoppages available
  • Large, nationwide service network

Cons
  • Won’t cover common pre-existing issues

Select Home Warranty Plans

Coverage starts 30 days from the time customers purchase a plan. Once a covered appliance or system stops functioning, customers of Select Home Warranty can call, email, or fill out a form online to have a service professional set up a repair appointment. This professional will come at a time convenient to the homeowner. After paying a trade service fee, the repair or replacement is made — assuming it meets the terms of the service contract. If the covered item cannot be fixed, Select Home Warranty issues a check for the amount appropriate to replace a similar item. Sometimes, Select Home Warranty requires service records, receipts, or other proof of the condition of an item and its upkeep before authorizing a repair.

Select Home Warranty is one of the few companies offering coverage to homeowners across the United States. They have a large network of repair professionals, ensuring access to a service professional in any part of the country. Most covered repairs happen within a few days of the claim, and customers report that claims filed online have some of the fastest service times in the industry.

Select Home Warranty prices

This company offers three tiers of service. Their plans range from $429 – $499, depending on your service requirements and location. Optional coverage riders are available, as well, and customers can pay for plans in monthly installments or with a one-time annual or multi-year fee. Select Home Warranty frequently offers discounts, such as $200 off a year-long plan or additional free months with purchase. They have been known to throw in a premium coverage rider, such as roof coverage – at no additional cost.

Bronze Plan Gold Plan Platinum Plan
$429* $429* $499*

*Retail price on Feb 1, 2018 for a single family home less than 5,000 sq. feet. May be subject to changes or sales incentives. Contact choice for a current quote.

Bronze Care

This plan covers qualified repairs of the clothes washer and dryer, garbage disposal, refrigerator, stove/oven, built-in microwave oven, cooktop, and dishwasher.

Gold Care

This plan covers qualified repairs of the heating and plumbing systems, hot water heater, ductwork, A/C and cooling system, and electrical system.

Platinum Care

This plan covers qualified repairs of everything under both the Bronze and Gold Care plans, as well as the garage door opener and ceiling fans. Platinum Care also covers plumbing blockages.

Additional Coverages Available

Customers of Select Home Warranty who purchase one of the above plans are eligible to add optional coverage benefits for the pool and spa, central vacuum, sump and well pumps, rook leaks, stand alone freezer, lawn watering system, septic tank and system, lighting and plumbing fixtures, and refrigerator ice maker. Plans exist for additional refrigerators, AC units, heating units, and water heaters.

Select Home Warranty Fees

There is a trade service fee due at the time a repair professional comes to your home. This fee averages $45 – $60 per professional per repair, but it varies by contract. Sometimes, this charge is also called the “deductible”. Customers pay this fee regardless of whether the service or parts end up being covered by Select Home Warranty.

Select Home Warranty Customer Service

Select Home Warranty is unique in that it that offers nationwide coverage. They make their quotes available all U.S. time zones, via their online price request or through their toll-free number at 1-855-267-3532. Once you are a customer, claims are made through a customer service phone number, via email or via their online claim form. Claims can be made 24 hours a day, 7 days a week. Select Home Warranty will then contact a professional repair technician in your area to contact you and set up a repair appointment.

Select Home Warranty Reviews

The Better Business Bureau (BBB) rates Select Home Warranty with a B, which is slightly better than the industry average. While there are higher-rated services, Select Home Warranty offers satisfactory resolution of most customer complaints and is responsive to inquiries. Consumers consistently give Select Home Warranty a better-than-most rating in the areas of customer service, timeliness in resolving claims, and the quality of their services.

Most of the unfavorable reviews regarding this company are directed at the service providers that Select Home Warranty contracts to do the repairs. Complaints include late or unprofessional repair technicians. Since Select is only contracting the work to them (and no have control over the service provider) they are not involved with the quality of service. Unsatisfied customers report being able to call out a different repair professional in these instances, and their issues get resolved.

Home owners who keep good records of their covered appliances and systems get the most benefit from the plans. Since Select doesn’t cover problems caused by improper maintenance, it’s important for customers to provide receipts and service records for three years or more for items that need repair. Homeowners who cannot provide proof that they have maintained their appliances and systems may find that their repairs are not approved. Select doesn’t cover pre-existing conditions.

Customers with large, approved repairs are among the happiest with Select Home Warranty. A furnace or pool heating system, for example, is usually very expensive to repair ($400 or more). The value of having a covered service is much greater.

Select Home Warranty FAQ

  • What’s the difference between a new home warranty and Select Home Warranty plans?
    Select offers what is also known as a “service contract” which will pay for covered repairs or replacement of items in your home, such as an appliance or heating system. It is an optional service to help pay for things that may go wrong in your home. New home warranties, on the other hand, are given by the home manufacturer to guarantee the workmanship of your building. They may or may not cover appliances or systems and are only for new buildings.

  • My home is old. Can I still get a plan from Select Home Warranty?
    The service plans sold by Select are for your home appliances and systems. It does not matter the age of your home, provided the covered items do not suffer from pre-existing damage, neglect or wear that can affect performance. If your covered items have been properly maintained prior to the date the plan goes into effect, their age doesn’t matter.

  • I have homeowners insurance. Why would I want a home warranty?
    Each type of coverage does very different things. Homeowners insurance largely covers damage from a disaster, fire, or burglary. It offers liability against damages. A home warranty, however, repairs or replaces covered items that break outside of these occurrences.

  • Does Select Home Warranty need to see my home before they will cover me?
    These home warranty plans do not require an inspection or pre-approval. Once your plan is purchased, you can start using it after the 30-day waiting period for any covered item, provided the repair isn’t for pre-existing damage or wear. Your contract details exactly what types of repairs will be covered.

  • Is there a limit on the coverage? How many repairs can I have per year?
    There is no limit to the number of service calls you make, although they are each subject to the deductible (also called a contract service fee.) Some system repairs have a limit set by Select Home Warranty. HVAC repair is limited to $2,000. Each appliance and plumbing/electrical systems have a $500 limit each. Additional coverage plans have a $400 limit per items. Optional Freon coverage has a limit of $250.

Conclusion

With many choices for homeowners to consider when looking for a home warranty plan, it’s important to know exactly the appliances and systems you want covered before purchasing. Select Home Warranty has something for everyone, with plans that meet the basics of just appliances, as well as complete home system options. For the homeowner who wants to be covered no matter where they live, Select’s network of professionals may prove to be the largest in the industry.

Select Home Warranty Customer Reviews

Awful and Worst Company EVER !!!!!!! - 1/5 stars

Submitted on 08/30/2018 by sunidhi s.

Bought the best package for 400/-, covering everything. They had TONS of promise. Its been 8 months and everytime we try to file a claim, they force us to buy additional service, even without sending anyone once to at least see the problem. Over the email and phone they already know the problem and the additional package which MIGHT fix it. Helplessly we bought few thinking at least now they will fix it, but NO. They would give a name of a contracted to be contacted by us to which the contracted says that either he does not serve the area or he will not come so far, or he has no time to schedule and finish the product. Then we call back over a week, where they keep transferring. In 8 months, and after 4 claims, not a single one is taken care of and only once a technician came after almost 2 months of fighting with Select Warranty to send someone. We had Choice Warranty before this and that was almost no hassle. SELECT HOME WARRANTY SUCKS!!! THEY WANT YOUR MONEY, AND ARE NOT RESPONSIBLE FOR ANY SERVICE. Just pay them and keep paying them... Just don't expect any service at all... Ever!!! Going back to Choice Warranty.

#BeAwareOfSelectHomeWarrantyPolicy - 1/5 stars

Submitted on 08/01/2018 by Suman P.

#BeAwareOfSelectHomeWarrantyPolicy. If you do not have maintenance records, your AC repair expenses will not be reimbursed. In my case (issue date: 06/10), in hot summer (at 115F), I was out of AC for close to 10 days. After multiple calls, one representative asked me to pay for the repair out of my pocket and submit the invoice so that they could reimburse the expenses which I did. I waited for many days and then raised a request with BBB, but that was also closed as unresolved as they were not able to get response from SelectHome Warranty (BBB ticket - **). On 07/31, I received a call from Select Home Warranty and asked me what would I do if they do not approve the claim. As a customer, I said, I would look for another warranty company who stands by its words and helps customers. Based on this, they said, they could cancel the policy and waive off $75 cancellation fee without offering and reimbursement for the claim. Person who spoke is also rude and willing to cancel the account. As customers, we take home warranty policies for peace of mind and they help us during any break down, but that is not the case with Select Home Warranty. So customers, please raise your experiences at #BeAwareOfSelectHomeWarrantyPolicy so that other common man could take necessary steps by not falling into their trap. BTW, Service providers whom they send are 3rd party providers. Even for simple issue, they need approval from this company to fix. This entire process would take minimum of 3 to 7 days to know if they are going to fix the issue or not.

It's A Scam! - 1/5 stars

Submitted on 06/15/2018 by Tracy K.

Do not use Select Home Warranty, the company is a scam. The most they will pay out for a claim is $150. They take 10 days to just look a claim, then you have to keep calling to follow-up and then they ask you for the same stuff you already sent them and say they didn't receive it, then they want you to come up with 3 years of receipts of service for your HVAC system even though I just purchased this house 6 months ago and obviously that's not possible. All their marketing is gearing towards homebuyers, realtors, and senior citzens to scam you into thinking you will be covered so you feel at ease moving into your new home, but nothing is covered.

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