Hear.com

I had been dissatisfied with prior providers. The process with Hear.com was smooth and painless, the guarantee great and the provider they recommended was excellent.

Everything done on my time and convenience. Everyone I dealt with was professional and personable. And, oh yes, the hearing aids have been excellent.

Hear.com has a RIPOFF!!! I tried their hearing aids for the 100% 45 Day Risk Free Trial. I returned them within the time period. I have a receipt. They REFUSED to refund my money. I am Current out $5,770 of my money they have.

Stay away from Hear.com. Don’t let them steal your money like they did mine. I am happy to supply documentation to anyone interested. I can be reached at ** or **. My name is Marc ** and I am a victim of Hear.com of $5,770.

Extremely impressed with the whole experience thus far. I have worn hearing aids for a long time and made the change to Hear.com. Amazing service and care.

The exams were amazing and the difference between these and my previous hearing aids: virtually no comparison. Unbelievable, Keep up the good work.

Hear.com has served me very well in providing an individualized hearing aid that is comfortable, inconspicuous in my ear and successful in giving me increased hearing.

Throughout the 45 day trial period, hear.com has kept frequent contact with me to answer questions, remedy problems or make necessary adjustments. I am pleased with the results.

Group as well as single and phone conversations now are clearly understandable. The TV does not have to blare anymore. I still have difficulty hearing in noisy situations - the waiter in a restaurant and the stewardess on an airline talking in soft tones.

Although I hear much more now, some consonants are still not heard correctly.. I understand that a hearing aid cannot restore one to normal hearing so I am pleased with the great improvement I did get. I wear my aid every day and do not want to be without it.

Pretty much provide the degree of expertise you should expect when their "team of experts" includes as many dental hygienists as it does actual Audiologists (one).

That they take no responsibility for your experience with their "partners" (READ THE FINE PRINT!) is probably wise on their part - because as much as they would like you to believe that they will refer you to an outstanding doctor of audiology, the truth is a decent audiologist would never agree to participate in a program that pays a third party for doing absolutely nothing at all.

The pricing outlined is no cheaper than the cost of simply buying your hearing aids from a local Audiologist... And the standard of care is almost bound to be inferior.

I signed the contract for Hear.com hearing aids trail period about 5 weeks ago and the hearing aids came shortly after I was approved.

Shortly after that I had my first video appointment with a very nice gentleman which walked me thru the content of the box and how to set up the lab top for the video conference with the person to fit and adjust my hearing aids three days later.

Everything was explained to me. It was easy to understand. I'm 80 years old and still work in my own business. Then comes the video conference with the fitter. She was very friendly, she did the hearing test and adjusted the aids to my liking.

At this time she told me to install the ear buds and push them in my ears. It was very difficult and there did not stay in my ears. She knew I had problems with it. As a result next day I lost the right hearing aid.

After I called Hear.com the next day I was told I had to pay for a new hearing aid. I was never told that there was no insurance on the hearing aids and nobody gave me this option. After this I tried three or four times to call the service department and was put to hold.

I left two messages to call me back with no results. I believe the product is good but the service sucks. I did send the product back.

They explain it all super well. They make sure you’re fitted properly and understand the care. They answer all questions thoroughly.

They follow up with making sure aids are working correctly and that you understand how to put them in. My problem was itchiness and they dealt with it and solved the issue.

I had been searching for hearing aids for my wife and finally settled on Hear.com after considerable research. I left my contact info on their website and received a call from one of their reps that was very helpful and guided us through the process.

My wife got a hearing test and then she went to our local hearing center to be fitted. She is extremely happy with her hearing aids and I don’t have to constantly repeat myself.

The rep at Hear.com was very helpful and arranged everything from the low interest financing to the local hearing company. Called often to make sure all was going well and made follow up calls after all was done. Now I believe I need some and I know who I will use.

I did not expect the level of professionalism that I received and was pleasantly impressed. The quality of the hearing aids is incredible and a 15 hour battery life is very appreciated. The hear.com team were always friendly and extremely helpful. I would recommend them 100%.

I had a fantastic experience working with Hear.com! I was trying to find information for my dad, who needed hearing aids, and stumbled across hear.com.

Filling out their survey took some time but it was super thorough and it seemed to help answer some questions before I even had a chance to speak with someone at their company.

I wish we did this for my dad a long time ago! This was seriously such an amazing decision, thank you to those at hear.com. :)

Hear.com was very helpful and kept in touch with me during the trial period and even after. I am enjoying the Resound hearing aids. My hearing is so much better than it was before l got them. They are so comfortable l forget l am wearing them.

Hear.com connects you with caring and knowledgeable professionals. My experience with Cara and Guy was and is exceptional. They are caring and work to get everything right for me.

I trust Cara to give me honest and informative advice. She is quickly responsive to my questions and needs. The function of the hearing aids have resulted in a positive change in my social life. I commend Hear.com for being such trustworthy company.

Very professional, great staff. Experts. This product is amazing. I had tried other hear aid devices and this one is a cut above the others. This is the best thing I have done for myself in many years. I have already told others about Hear.Com. Thank You.

Dr ** both were very responsive to my needs for hearing aid. Dr ** did a thorough test, explained the test results and recommended a suitable hearing aid.

Steven was very prompt with answering all my questions and providing me the information. I recommend working with hearing.com, Thanks for your help Dr **.

These hearing aids have been a life changer for me. Especially the volume of TV while watching has gone so low now that my wife actually will turn up the volume and I could never hear a single word being said at her volume she likes to watch at.

Hear.com made it so easy to get my ears tested from home and get my first hearing aids. They are so supportive and gave me guidance from start to finish.

They not only sent my hearing aids, but gave me lessons to use them and fine tuned them for me during a couple follow up calls. My experience with them continues to be amazing!

This company was tops in proactive communication. We had a dedicated representative throughout the buying process who explored options, talked with our insurance company, called for followup as we tried out the aids — in short, we did feel like they believed they were in business to serve their customers in ways that made those customer willing to help the company build a profitable and sustainable business.

Hear.com dropped the ball about sending my paperwork to the company that was going to test my ears and get my hearing aids. The day I was scheduled to do this was canceled because the company did not have the information they needed.

After the sale good luck getting ahold of your sales rep, so far called and left 4 messages and emailed a few times with no reply and it’s been over 2 weeks. She was on the ball when trying to sell them to me but since I can not get ahold of her or her mamas.

Sonja ** is an AWESOME REP!!! Sonja represents Hear.Com customers very well and with kindness and knowledge!!! I will recommend her to anyone trying to get help with the buying of hearing aids!! Thank you!! Irene **.

I was very pleased with my total experience from the product to the professionals that helped me every step of the way. I tried other online hearing aids and Hear.com found the one that worked best.

I am grateful for the way I am now able to hear my grandchildren. I did not think I really needed hearing aids but I was totally wrong. I was missing out on so many things and didn't even know it.

My primary experience with Hear.com was with their initial representative who responded to my inquiry. Abby showed genuine interest in my hearing and my circumstances.

She helped me walk through my hearing needs, asking questions that made my hearing problems more easily understood and considered. She was also always sensitive to my financial needs and explained in detail the options.

She made it easy for me to make a decision and easy for me to change it when my circumstances changed. She was gracious and understanding throughout our conversations. When I am able, I will definitely return to Hear.com for help.

I am loving my Hear.com hearing aids. The entire process was super simple. After a couple phone calls with very friendly and knowledgeable representatives, my on-line appointment with the audiologist was scheduled.

They shipped my hearing aids in 3 days AND they even shipped me a notebook computer for the exam. I never had to leave my home!

My hearing test showed me to have mild to moderate hearing loss (BTW a previous exam I’d had done in a specialists’ office yielded the same results).

The audiologist set my aids specifically to my hearing loss and, in just a few minutes, she’d taught me how to use and recharge them. And this was important to me: she took all the time I needed to ask questions and to practice putting them in so that I never felt rushed.

I hear so much better now! I’m keeping the TV volume much lower than before and I only rarely ask people to repeat things. They are so tiny nobody knows I'm wearing them!

Oh, here’s one more great thing: they are paired to my IPhone with Bluetooth so I can listen to podcasts, music, etc without needing ear buds or a headset.

And there are none of those pesky little batteries like my dad has to fiddle with...these babies recharge right in their little storage case. I can’t imagine how another process could be any easier or give me better hearing than I have with these from Hear.com.

I have enjoyed wearing the hearing aids and enjoy the new technology. As a previous wearer of another company, I have had better hearing in most instances. The reception is better all around.

I can’t say background noise tho has been diminished. Restaurants are so loud anymore that I think, at times, that it escalates the sound.

Hi , my name is Deborah and I want to tell you about my hearing aid. I love wearing my. The quality is great and it’s so comfortable to wear too. It’s lite and easy to put them in your ear as well. Sincerely, Deborah **.

Hear.com was fantastic. It was my first experience with seeking hearing aids. I had researched as much as I could and I felt that what hear.com had to offer was superior to anyone else.

They were unbiased and truthful and everything I said turned out to be right. I highly recommend them for anyone seeking hearing aids.

I purchased hearing aids from Hear.com about four months ago. I paid $2300.00 and my insurance, Etna, paid $2500.00. Within one month I had lost the left hearing aid twice.

The second time, I was unable to find the hearing aid and it cost me an additional $300.00 to purchase another one for my left ear. In the last month, I lost the same left hearing aid again and was unable to find it once again.

I contacted the Hear.com office in Washington, PA and wanted to know what they could or would do for me since the same one had fallen out three times and they said nothing. They referred me to an 800 number for assistance.

I do not intend to pay for another hearing aid that has fallen out so many times so basically, I am out $2600.00 and still cannot hear anything. The right ear that has the hearing aid in it is not working too good either.

I was told in the beginning my right ear was going bad so they suggested to get both at one time and they would work out better. Well, as you can see, that did not happen so not I have nothing.

The girls working there were very nice, but that is not helping me to hear especially after spending $2600.00. Not happy at all with this company.

I got hearing aids from Hear.com for a "free trial." After a few weeks, I returned those hearing aids and bought basically the same ones from Costco for one-third the price. Hear.com billed my insurance for the hearing aids anyhow, even though I did not buy theirs.

They refused to return the insurance payment. This meant that I could not claim reimbursement for the hearing aids that I actually bought. So, that "free trial" cost me $1,500.00.

The worst company I have ever done business with! I spent $3500 on Signia hearing aids. Hear.com and Florida Eye in Melbourne FL were aware of all the problems with Signia yet they continue to push them on people.

Their customer service rep made a bunch of excuses as to why they never returned my messages sent through their app, saying my rep was no longer with the company. They have yet to do Anything to fix the problem with the garbage they sold me.

You can look and see all of the negative comments on the Signia App. The app is part of these hearing aids. They tell you it has Bluetooth technology yet the hearing aids are constantly connecting and reconnecting to the app with my iPhone only a foot away.

These hearing aids turn off by themselves because the app is junk. Don’t use Hear.com or Florida Eye! They are scam companies preying on people.

Their customer service is terrible. I spoke to an agent on Monday about a 45 day trial and was told she would get back to me by the end of the day.

She also took my credit card number and I was told an authorization was going to be put on my card just in case I was a no show for my appointment which I didn’t receive until I had cancelled the trial. My credit card was charged the very first day I spoke with the agent.

Even after I had spoke with customer service and cancelled the trial, the agent still sent me an appointment anyway. I asked customer service to make sure my card was not charged. This is not a company you want to use.

At first, this was the Heavens opening up with a cascade of sound. Then the one aid was malfunctioning, but we got that fixed in a phone call and a delivery of filters {a second call and an emailed video helped some}.

Then the other one won't work, and the company seems to be ignoring us. I got no return to text or calls {I know our provider is in the California gigafire area,} but even his associate in Florida was uncertain as to why we got no calls back.

The contact numbers are difficult to sort out from the calls to the sales center. George in Florida stated that he had spoken with our California guy, and at least he called back to follow up.

Every is oh-so-empathetic on the sales and the first call, as was George on the calls he made, but my husband is so unimaginably angry at you and also at me. Certainly there is another step to be taken.

My credit is linked to this service, and it is tenuous since Jim would like to dump the whole case. We need a better fix. We expect a better fix, and we expect it now.

I loved doing business with this company! The hearing aids are much less expensive than others I checked out. They are easy to insert and remove, they are rechargeable, so no batteries to mess with.

My doctor is amazing. I would highly recommend this company to anyone with hearing problems.

I contacted Hear.com for hearing loss in my right ear, based on a prior telecon they offered a leasing program. Their rep. organized a local Pittsburgh appt. with a 3rd party audiologist. I arrived at their office to find I didn't have an appt., plus the hearing aid was never delivered.

I made a subsequent appt. directly with the audiologist assuming hear.com would deliver the hearing aid. Instead, hear.com cancelled my appt. saying the hearing aid wouldn't arrive in time.

I contacted hear.com to establish a path forward but they have not returned my calls. Very un-professional, IMO.

Never before have I experienced this kind of “service”. When I made the initial contact at Hear.com I was asked for my credit card so they could charge me $98 if I did not appear for the appointment for the hearing test! What?

But when I refused to give them my card they continued on with as if it did not matter. Their website does not answer simple questions made to the contact person.

I get responses that have nothing to do with what I asked. Almost like “canned” answers. And the pass code to the site is only good for a few days and then you have to get another code to sign on again. What the heck is all this?

I called the hearing clinic where my appointment was made and they were very understanding about my situation and canceled my visit.

They also had never heard of the penalty money for not showing for an appointment. They were quite shocked about the fee. Needless to say I will not deal with them again.

I have had my hearing aids which cost me 4500.00 less than a year. I have had to return one for repair already and the other one has been spotty at times. Tonight I plugged them in and the charger started making a loud clicking noise.

Wondering if the charger has been the problem right along? I am really not happy with the fact that I have had them such a short time and paid so much. When they are working I am very happy with them.

Very inconvenient to have to return them and go without hearing again. My address when I bought them was ** Gastonia NC.

My husband was SO excited to speak with Hear.com about getting hearing aids. And placed his order right away. Now, nothing is wrong with the hearing aids per se.... It is the entire company!!

We were told they would do a "same-as-cash" loan for the hearing aides with Allegra Credit and no finance charges if paid off entirely within 18 months. THAT WAS A COMPLETE LIE! We started making payments a month before the first one was due, and every single month they added a finance charge!!

When we got tired of the crap and made a final payoff early (that saved us about $490), Hear.com immediately sent us an email to ask for the money we saved on the loan saying we owed them!! Once before we had them claim we owed them money when it was their mistake not billing our insurance correctly or on time! It took SIX WEEKS to get anyone to return a phone call that time!! THIS COMPANY IS A COMPLETE SCAM AND ONLY WANTS YOUR MONEY!! Do not use Hear.com, you will be so sorry you did!! They are a nightmare!

I really didn't realize how much I was not hearing. It is incredible. Easy to use and care for. They are fantastic. Now.... f you can afford to buy the accessory that you wear on your pocket you really should. Your hearing aids will become your best friend. Such a difference. You can call, take calls and dial phone numbers from your hearing aids. It just really adds to your hearing aids. I absolutely.

Hear.com is the one who in my dark hour came through for me. I woke up one morning to no sound, and what a scare! A sinus headache the night before, couldn’t do this, I thought. Called the doctor, and she was on vacation, but could see a new doctor. He saw me and said sinus infection, Hearing would return.

After 3 months, some hearing in right ear, but that is all. I was so depressed, I looked and looked for some way to get help. We had no money, for hearing aides! Finally found hear.com, who said they had a program to help people in my situation. They were patient and kind. Finally someone understood!

They got me a hearing test, a lease for my hearing aids, I could afford. We met several times, until I had the aides and the ability to take care of them, adjust them with my phone! I am still learning about so many questions, but I know Hear.com is there. Bless you all at Hear.com for your patience and help.

I don’t want to say that Hear.com changed my life but I will say that I can now hear about 95% of what I was missing. I can now function better at work and at home. Thank you hear.com for making a big change in my life.

I had the best experience I have ever had with a company such as this. Hear.com did everything they said they would do even though it turned out I did not need hearing aids. I also tried one of their competitors before using hear.com and my experience with hear.com made everything worth it. I highly recommend this company and everything they stand for. You will not be disappointed.

Because of the terrible service I received a returned the hearing aids and as of returning the aids 2.5 weeks ago I have not received the 4800 I paid Brad Edwards the CEO of the co. Does not respond to texts through the web site. Would not recommend Holly City Hearing in Mt Pleasant SC. They are the ones who serviced them. Broken remote, they could not pair my Android phone to the aids because you can only pair then to a IPhone. Shouldn't they have known that.

My experience with Hear.com was amazing. The provider and the Hear.com lady took great care of me. I wish all companies could be this service oriented. I can recommend them to anyone. Now I am wearing my hearing aids all day no one notices them and I hear the birds singing again.

I have had hearing aids for the past 15 years and have found them to be very expensive. Upon retiring, I worried that I would find good quality hearing aids at a reasonable cost that fit my new budget. The rep listened to all of my concerns and needs. She helped me find a local hearing aid center and the gave me finance options. I was soo relieved!! I now have two new hearing aids that are even better than my last pair and that fits my budget.

Any company that doesn’t even care if you are dissatisfied tells you pretty much that they are just a quick-buck outfit. Last year they set me up with a purported audiologist with earbuds coming out of a briefcase in a pop-up office. Like a fool I bought new hearing aids which were a slight improvement over my old ones. I thought that’s all the technology can do and let the trial period go by. In November a loud noise led to pain in one ear and my physician suggested I see an ENT. He, in turn, suggested retesting with his audiologist who said (1) there should have been a setting in the hearing aids that prevented sounds above a certain level from being amplified and (2) that the devices had not been programmed for anything close to my hearing loss. I paid to have them reprogrammed, not wanting to trust the original guy. Recently, I thought, Hear.com should be doing something about this and contacted them asking for a response. Nothing after two weeks tells me that they figure there are other fools like me who trust the incompetence that minimizes their costs of service.

I have tried for several months to get issues resolved. When I bought the hearing aids(2) I was told what I owed and what the insurance covered. Well, now I'm told I owe additional $1417.50. not including the $1900 that I already paid. I have talked to one of the representative of the company already in January of this year and was told to ignore the letters I receive until I hear from him again. I want this matter settled but can't talk to anyone since they are all busy and never call back. Strongly advice Not to do business with them.

Ok so after reading the information on their site, I called and spoke to a rep. According to the rep. as long as one had a credit score of 600 or more, you could purchase a set of hearing aids with no money down. Yep, I fell for it! They set me up an appointment, I went and ended up paying $75.00 to the audiologist, picked out a set I liked and he submitted the information to hear.com. After 3 days the rep. contacted me, we discussed about my purchasing the aids and she asked me if I knew what my credit score was. I informed her that it was between 630 and 640. She then informed me that I would need to put down $650.00 and pay about $130.00 a month.

When I asked her what happened to the no money down? She just said that I could try back after I raised my score! A couple of weeks later, a different rep. contacted me to see if she could make me a better deal. Only she went up to a down of over $850.00! I told her no thank you and then entered a negative review. A different rep. Now contacted me and stated that she could help. But she went all the way up to a down of over $1,500.00! The hearing aids will cost me $4,800.00, my insurance will pay $2,000.00, which leaves me a balance of only $2,800.00! She replied that they calculate the finance charge on the full amount and do not discount the insurance payment. I said "thanks but no thanks." Now another rep text me that I was bring offered a special purchase plan and to reply if I was interested. I did so and he replied that he would call me in a bit. 4 days later no word. Hear.com is nothing more than a scam.