Hear.com

Hear.com was fantastic. It was my first experience with seeking hearing aids. I had researched as much as I could and I felt that what hear.com had to offer was superior to anyone else.

They were unbiased and truthful and everything I said turned out to be right. I highly recommend them for anyone seeking hearing aids.

I purchased hearing aids from Hear.com about four months ago. I paid $2300.00 and my insurance, Etna, paid $2500.00. Within one month I had lost the left hearing aid twice.

The second time, I was unable to find the hearing aid and it cost me an additional $300.00 to purchase another one for my left ear. In the last month, I lost the same left hearing aid again and was unable to find it once again.

I contacted the Hear.com office in Washington, PA and wanted to know what they could or would do for me since the same one had fallen out three times and they said nothing. They referred me to an 800 number for assistance.

I do not intend to pay for another hearing aid that has fallen out so many times so basically, I am out $2600.00 and still cannot hear anything. The right ear that has the hearing aid in it is not working too good either.

I was told in the beginning my right ear was going bad so they suggested to get both at one time and they would work out better. Well, as you can see, that did not happen so not I have nothing.

The girls working there were very nice, but that is not helping me to hear especially after spending $2600.00. Not happy at all with this company.

I got hearing aids from Hear.com for a "free trial." After a few weeks, I returned those hearing aids and bought basically the same ones from Costco for one-third the price. Hear.com billed my insurance for the hearing aids anyhow, even though I did not buy theirs.

They refused to return the insurance payment. This meant that I could not claim reimbursement for the hearing aids that I actually bought. So, that "free trial" cost me $1,500.00.

The worst company I have ever done business with! I spent $3500 on Signia hearing aids. Hear.com and Florida Eye in Melbourne FL were aware of all the problems with Signia yet they continue to push them on people.

Their customer service rep made a bunch of excuses as to why they never returned my messages sent through their app, saying my rep was no longer with the company. They have yet to do Anything to fix the problem with the garbage they sold me.

You can look and see all of the negative comments on the Signia App. The app is part of these hearing aids. They tell you it has Bluetooth technology yet the hearing aids are constantly connecting and reconnecting to the app with my iPhone only a foot away.

These hearing aids turn off by themselves because the app is junk. Don’t use Hear.com or Florida Eye! They are scam companies preying on people.

Their customer service is terrible. I spoke to an agent on Monday about a 45 day trial and was told she would get back to me by the end of the day.

She also took my credit card number and I was told an authorization was going to be put on my card just in case I was a no show for my appointment which I didn’t receive until I had cancelled the trial. My credit card was charged the very first day I spoke with the agent.

Even after I had spoke with customer service and cancelled the trial, the agent still sent me an appointment anyway. I asked customer service to make sure my card was not charged. This is not a company you want to use.

At first, this was the Heavens opening up with a cascade of sound. Then the one aid was malfunctioning, but we got that fixed in a phone call and a delivery of filters {a second call and an emailed video helped some}.

Then the other one won't work, and the company seems to be ignoring us. I got no return to text or calls {I know our provider is in the California gigafire area,} but even his associate in Florida was uncertain as to why we got no calls back.

The contact numbers are difficult to sort out from the calls to the sales center. George in Florida stated that he had spoken with our California guy, and at least he called back to follow up.

Every is oh-so-empathetic on the sales and the first call, as was George on the calls he made, but my husband is so unimaginably angry at you and also at me. Certainly there is another step to be taken.

My credit is linked to this service, and it is tenuous since Jim would like to dump the whole case. We need a better fix. We expect a better fix, and we expect it now.

I loved doing business with this company! The hearing aids are much less expensive than others I checked out. They are easy to insert and remove, they are rechargeable, so no batteries to mess with.

My doctor is amazing. I would highly recommend this company to anyone with hearing problems.

I contacted Hear.com for hearing loss in my right ear, based on a prior telecon they offered a leasing program. Their rep. organized a local Pittsburgh appt. with a 3rd party audiologist. I arrived at their office to find I didn't have an appt., plus the hearing aid was never delivered.

I made a subsequent appt. directly with the audiologist assuming hear.com would deliver the hearing aid. Instead, hear.com cancelled my appt. saying the hearing aid wouldn't arrive in time.

I contacted hear.com to establish a path forward but they have not returned my calls. Very un-professional, IMO.

Never before have I experienced this kind of “service”. When I made the initial contact at Hear.com I was asked for my credit card so they could charge me $98 if I did not appear for the appointment for the hearing test! What?

But when I refused to give them my card they continued on with as if it did not matter. Their website does not answer simple questions made to the contact person.

I get responses that have nothing to do with what I asked. Almost like “canned” answers. And the pass code to the site is only good for a few days and then you have to get another code to sign on again. What the heck is all this?

I called the hearing clinic where my appointment was made and they were very understanding about my situation and canceled my visit.

They also had never heard of the penalty money for not showing for an appointment. They were quite shocked about the fee. Needless to say I will not deal with them again.

I have had my hearing aids which cost me 4500.00 less than a year. I have had to return one for repair already and the other one has been spotty at times. Tonight I plugged them in and the charger started making a loud clicking noise.

Wondering if the charger has been the problem right along? I am really not happy with the fact that I have had them such a short time and paid so much. When they are working I am very happy with them.

Very inconvenient to have to return them and go without hearing again. My address when I bought them was ** Gastonia NC.

My husband was SO excited to speak with Hear.com about getting hearing aids. And placed his order right away. Now, nothing is wrong with the hearing aids per se.... It is the entire company!!

We were told they would do a "same-as-cash" loan for the hearing aides with Allegra Credit and no finance charges if paid off entirely within 18 months. THAT WAS A COMPLETE LIE! We started making payments a month before the first one was due, and every single month they added a finance charge!!

When we got tired of the crap and made a final payoff early (that saved us about $490), Hear.com immediately sent us an email to ask for the money we saved on the loan saying we owed them!! Once before we had them claim we owed them money when it was their mistake not billing our insurance correctly or on time! It took SIX WEEKS to get anyone to return a phone call that time!! THIS COMPANY IS A COMPLETE SCAM AND ONLY WANTS YOUR MONEY!! Do not use Hear.com, you will be so sorry you did!! They are a nightmare!

I really didn't realize how much I was not hearing. It is incredible. Easy to use and care for. They are fantastic. Now.... f you can afford to buy the accessory that you wear on your pocket you really should. Your hearing aids will become your best friend. Such a difference. You can call, take calls and dial phone numbers from your hearing aids. It just really adds to your hearing aids. I absolutely.

Hear.com is the one who in my dark hour came through for me. I woke up one morning to no sound, and what a scare! A sinus headache the night before, couldn’t do this, I thought. Called the doctor, and she was on vacation, but could see a new doctor. He saw me and said sinus infection, Hearing would return.

After 3 months, some hearing in right ear, but that is all. I was so depressed, I looked and looked for some way to get help. We had no money, for hearing aides! Finally found hear.com, who said they had a program to help people in my situation. They were patient and kind. Finally someone understood!

They got me a hearing test, a lease for my hearing aids, I could afford. We met several times, until I had the aides and the ability to take care of them, adjust them with my phone! I am still learning about so many questions, but I know Hear.com is there. Bless you all at Hear.com for your patience and help.

I don’t want to say that Hear.com changed my life but I will say that I can now hear about 95% of what I was missing. I can now function better at work and at home. Thank you hear.com for making a big change in my life.

I had the best experience I have ever had with a company such as this. Hear.com did everything they said they would do even though it turned out I did not need hearing aids. I also tried one of their competitors before using hear.com and my experience with hear.com made everything worth it. I highly recommend this company and everything they stand for. You will not be disappointed.

Because of the terrible service I received a returned the hearing aids and as of returning the aids 2.5 weeks ago I have not received the 4800 I paid Brad Edwards the CEO of the co. Does not respond to texts through the web site. Would not recommend Holly City Hearing in Mt Pleasant SC. They are the ones who serviced them. Broken remote, they could not pair my Android phone to the aids because you can only pair then to a IPhone. Shouldn't they have known that.

My experience with Hear.com was amazing. The provider and the Hear.com lady took great care of me. I wish all companies could be this service oriented. I can recommend them to anyone. Now I am wearing my hearing aids all day no one notices them and I hear the birds singing again.

I have had hearing aids for the past 15 years and have found them to be very expensive. Upon retiring, I worried that I would find good quality hearing aids at a reasonable cost that fit my new budget. The rep listened to all of my concerns and needs. She helped me find a local hearing aid center and the gave me finance options. I was soo relieved!! I now have two new hearing aids that are even better than my last pair and that fits my budget.

Any company that doesn’t even care if you are dissatisfied tells you pretty much that they are just a quick-buck outfit. Last year they set me up with a purported audiologist with earbuds coming out of a briefcase in a pop-up office. Like a fool I bought new hearing aids which were a slight improvement over my old ones. I thought that’s all the technology can do and let the trial period go by. In November a loud noise led to pain in one ear and my physician suggested I see an ENT. He, in turn, suggested retesting with his audiologist who said (1) there should have been a setting in the hearing aids that prevented sounds above a certain level from being amplified and (2) that the devices had not been programmed for anything close to my hearing loss. I paid to have them reprogrammed, not wanting to trust the original guy. Recently, I thought, Hear.com should be doing something about this and contacted them asking for a response. Nothing after two weeks tells me that they figure there are other fools like me who trust the incompetence that minimizes their costs of service.

I have tried for several months to get issues resolved. When I bought the hearing aids(2) I was told what I owed and what the insurance covered. Well, now I'm told I owe additional $1417.50. not including the $1900 that I already paid. I have talked to one of the representative of the company already in January of this year and was told to ignore the letters I receive until I hear from him again. I want this matter settled but can't talk to anyone since they are all busy and never call back. Strongly advice Not to do business with them.

Ok so after reading the information on their site, I called and spoke to a rep. According to the rep. as long as one had a credit score of 600 or more, you could purchase a set of hearing aids with no money down. Yep, I fell for it! They set me up an appointment, I went and ended up paying $75.00 to the audiologist, picked out a set I liked and he submitted the information to hear.com. After 3 days the rep. contacted me, we discussed about my purchasing the aids and she asked me if I knew what my credit score was. I informed her that it was between 630 and 640. She then informed me that I would need to put down $650.00 and pay about $130.00 a month.

When I asked her what happened to the no money down? She just said that I could try back after I raised my score! A couple of weeks later, a different rep. contacted me to see if she could make me a better deal. Only she went up to a down of over $850.00! I told her no thank you and then entered a negative review. A different rep. Now contacted me and stated that she could help. But she went all the way up to a down of over $1,500.00! The hearing aids will cost me $4,800.00, my insurance will pay $2,000.00, which leaves me a balance of only $2,800.00! She replied that they calculate the finance charge on the full amount and do not discount the insurance payment. I said "thanks but no thanks." Now another rep text me that I was bring offered a special purchase plan and to reply if I was interested. I did so and he replied that he would call me in a bit. 4 days later no word. Hear.com is nothing more than a scam.