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Lifeway Mobility Stair Lifts logo

Lifeway Mobility Stair Lifts Review

4.8 Overall Rating

5 Stars
4.8 Stars
4.5 Stars
4.8 Stars

Bottom Line

Lifeway Mobility provides independent living solutions for people of all ages. The company offers a variety of stair lifts, ramps, wheelchair lifts, home elevators, transfer systems and other safety products. The Lifeway Mobility team works with customers and caregivers to understand their needs. Product recommendations meet current and future requirements for living safely at home.

Read Customer Reviews


About Lifeway Mobility

Lifeway Mobility provides accessibility and mobility solutions designed to help people maintain independence at home. The company offers stair lifts, ramps, wheelchair lifts, home elevators, bathroom safety products, transfer aids, and other aging-in-place solutions. The Lifeway Mobility team works with customers, caregivers, and health care professionals to understand individual mobility needs. Product recommendations are tailored to each customer’s mobility needs, home environment, and long-term accessibility goals.

As mobility needs change over time, accessibility solutions such as stair lifts, home elevators, wheelchair lifts, walk-in tubs, and bathroom modifications can help people remain safe and independent at home. Lifeway Mobility provides free assessments and consultations to evaluate each customer’s mobility needs, home environment, and accessibility goals. Product recommendations are customized based on each customer’s home layout, mobility requirements, and personal preferences. These solutions are designed to improve mobility, safety, comfort, independence, and overall quality of life.

Pros

  • Free consultations and home assessments
  • Products designed for various ages, abilities, and mobility challenges
  • Professional installation services available
  • Funding guidance and financing options available in select locations

Cons

  • Services are not available in every state
  • Financing availability varies by location and product

The Lifeway Mobility Difference

Lifeway Mobility focuses on understanding each customer’s unique needs before recommending accessibility solutions. The company emphasizes personalized recommendations rather than a one-size-fits-all approach, and many customer reviews highlight knowledgeable staff and professional installation teams. Trained professionals evaluate mobility challenges, home layout, and potential future needs to recommend appropriate solutions. Lifeway Mobility consultants work with customers, caregivers, and health care professionals when appropriate to create accessibility plans.

Lifeway Mobility serves individuals of various ages who need mobility and accessibility solutions to improve safety and independence. Solutions can range from simple modifications, such as grab bars and safety accessories, to larger products, such as installing curved chairlifts or home elevators. The company provides residential and commercial accessibility products. Lifeway Mobility offers installation services and select rental options across multiple regions of the U.S., with availability depending on location and product type.

ProductAvailable solutions
Stair lifts• Straight
• Curved
• Outdoor
• Used
• Rental
• Commercial
Wheelchair ramps• Aluminum
• Commercial
• Rental 
• Used
• Portable
• Threshold
Wheelchair lifts• Indoor
• Outdoor
• Through-floor
• Inclined platform lifts
• Commercial accessibility lifts
Home Elevators• Through the floor
• Residential elevators
Glass elevators
• Dumbwaiters
Bathroom safety• Walk-in tubs
• Accessible roll-in showers
• Grab bars
• Shower seating
• Bathroom remodeling
Transfer aids• Ceiling lifts
• Bath and shower transfer 
• Transfer lifts
• Grab bars and poles
• Handrails
• Bed rails
• Door widening
Lifeway Mobility Products

Lifeway Mobility Stair Lifts

Stair lifts help reduce mobility barriers in multilevel homes by allowing users to safely move between floors. A motorized chair travels along a stair-mounted rail, allowing users to move between floors while keeping the staircase available for other household members.

Lifeway Mobility offers straight, curved, outdoor, and commercial stair lifts from established accessibility manufacturers.

  • Bruno stair lifts: Manufactured in the U.S.; warranty coverage varies by model and purchase agreement.
  • Harmar stair lifts: Designed for residential accessibility needs and supported by stair lift installation services.
  • Hawle: Outdoor stair lift options designed for exterior staircases; available configurations and maximum rail lengths vary by model.

Lifeway Mobility offers stair lift rentals in select locations for customers who need temporary accessibility solutions. Rentals may be useful for short-term situations, such as recovering from an injury, surgery, or accommodating a temporary mobility need. Used straight stair lift cost and availability vary by location and inventory. Customers can contact Lifeway Mobility to ask about refurbished or pre-owned options.

Lifeway Mobility
Source: Lifeway Mobility

Lifeway Mobility Wheelchair Lifts

A wheelchair lift is a motorized platform designed to transport individuals using wheelchairs or mobility devices between different levels. Lifeway Mobility offers vertical platform lifts and inclined platform lifts designed for residential and commercial accessibility needs. Models are available for both indoor and outdoor applications depending on the product selected.

  • Bruno wheelchair lifts: Made in the U.S.; known for quality and customization.
  • Savaria wheelchair lifts: Includes outdoor models designed with weather-resistant components for exterior installations.

Available wheelchair lift models may be used in residential, commercial, and public-access settings. Lifeway Mobility offers select rental options, and used equipment availability may vary by location. Lifeway Mobility focuses on home and commercial accessibility solutions rather than vehicle lifts.  Customers can contact the company for product availability and pricing information.

Wheelchair Ramps

Wheelchair ramps provide safer access to homes, businesses, and other buildings for people using wheelchairs, walkers, or other mobility devices. A wheelchair ramp installed is designed to meet accessibility requirements based on the property layout, slope, and user needs.

  • Aluminum modular ramps: Provide a durable, semi-permanent accessibility solution for entering and exiting a home with a wheelchair or mobility device.
  • Portable ramps: Lightweight accessibility options for temporary access needs, vehicles, thresholds, and raised landings.
  • Threshold ramps: Help users navigate small steps, doorways, and uneven surfaces. The height capacity depends on the specific ramp models.

Lifeway Mobility offers ramp rental options in select service areas.


Lifeway Mobility Home Elevators and Dumbwaiters

A home elevator can be an alternative to moving by improving accessibility and allowing homeowners to remain in a familiar environment. Many residential elevators are designed with customizable finishes and features to complement different home styles.

  • Savaria home elevators: Feature gearless traction technology for quiet rides with 360-degree views.
  • Wessex: Offers residential elevator solutions designed for accessibility and space-conscious installations; installation requirements and costs vary by project.

Lifeway Mobility offers dumbwaiters that can help transport items such as groceries, laundry, and household supplies between floors. Dumbwaiter availability and manufacturer options vary by location. Dumbwaiter features, including weight capacity, shelving, lighting, and door options, vary by model. Customers can contact Lifeway Mobility for product details and pricing.

Lifeway Mobility’s availability of residential elevators varies by location. Customers should contact the company to confirm whether elevator installation is available in their area.


Lifeway Mobility Walk-In Tubs

Bathroom falls are a common safety concern for older adults, especially when navigating wet or slippery surfaces. Walk-in tubs can improve bathroom safety with features such as low-threshold entry doors, nonslip surfaces, and built-in seating. Lifeway Mobility offers walk-in tub solutions with features that vary by model and installation requirements.

Available walk-in tubs may include door configurations, including inward- and outward-swinging options. Some models may include wider seating options designed for users who need additional space. Features such as handheld showerheads,  hydrotherapy, and other upgrades vary by model.

Customers should compare walk-in tub features, installation requirements, and pricing when selecting the best option for their needs.

Walk-In and Roll-In Showers

Roll-in and walk-in showers are designed with accessibility features that make entering and exiting the shower easier for people with limited mobility. Removing a traditional shower curb can reduce fall risks and create easier access for wheelchair users and people with mobility challenges.

Lifeway Mobility offers customizable, accessible shower solutions in a variety of configurations to suit bathroom layouts, mobility needs, and design preferences. The company can design and install barrier-free showers based on accessibility needs, available space, and bathroom style preferences.

Lifeway Mobility offers modular barrier-free shower options that may be installed faster than fully customized bathroom renovations. Product features, manufacturing details, and financing availability vary by package and service location.

  1. Need It Now! is designed as a streamlined, accessible shower solution for customers seeking a faster installation option. Features may include a gel-coat finish, a handheld shower wand, a water barrier, shower seating, and grab bars, depending on the selected configuration.
  2. Need It Now! color option package includes additional customization options. Color choices include white, off-white, bone, almond, biscuit, or ice grey. Availability and delivery timelines vary based on location and product availability.
  3. The Designer Series offers a more customizable accessible shower option with upgraded finishes and design features. Features include a wall-mounted teak shower chair with teak bars, designer molten stone color upgrade, and tile recess. Additional upgrades may include enhanced seating, grab bar options, and design features such as recessed shelving.

Transfer and Safety Aids

Lifeway Mobility consultants help customers choose transfer and safety solutions that support mobility needs and reduce strain during daily activities. From grab bars and bed rails to lift systems, Lifeway Mobility recommends solutions designed to improve safety, comfort, and independence. These solutions may also help reduce physical strain on caregivers assisting with transfers and mobility.

  • Grab bars and safety poles can provide additional stability when moving around bathrooms and other areas of the home.
  • Handrails can provide extra support in hallways, entryways, stairways, and other frequently used areas.
  • Tub-and-shower transfer systems can improve bathroom accessibility without requiring a full renovation. Some transfer systems are portable and may be moved between locations depending on the product design.
  • Bed assist rails can help users safely get in and out of bed and reposition more easily. Installation time varies by product.
  • Free-standing lift systems provide transfer assistance without requiring permanent installation in many cases. These systems may be useful for both temporary and long-term mobility needs depending on the user’s situation. Lifeway Mobility offers transfer lift solutions from accessibility manufacturers such as Savaris and Molift, with weight capacities and features that vary by model.
  • Fixed lift systems use permanently installed rail systems to assist with transfers in specific areas of the home. These systems can help maximize available floor space while supporting a range of transfer needs. Weight capacity varies by model and manufacturer specifications.

Lifeway Mobility Costs

Lifeway Mobility provides product information online, but pricing is not available for every product because costs depend on customization, installation requirements, and location. The following price ranges provide general estimates for common accessibility solutions.

Customers should consider how installation requirements, home modifications, and product features affect the total cost of an aging-in-place project.

Mobility SolutionPrice Range
Straight stair lifts$2,900 – $8,000
Curved stair lifts, customized$16,000+
Home elevators$35,000 – $100,000
Wheelchair lifts$12,000 – $35,000+
Walk-in tub$6,000 – $11,000
Transfer systems$2,500 – $25,000+
Lifeway Mobility Accessibility Solutions Cost Snapshot

Lifeway Mobility offers financing options in select locations and may provide rental options for certain products. Customers may be able to rent stair lifts for temporary needs or explore used equipment availability depending on location.

Warranty coverage varies by product, manufacturer, and location. Customers should confirm warranty details before purchasing.

How to Buy Lifeway Mobility Products

Customers can contact Lifeway Mobility by phone or through its website to request information, ask questions, or schedule an assessment.

Lifeway Mobility serves homeowners, caregivers, builders, and commercial customers across multiple U.S. markets. Service availability varies by location.

Lifeway Mobility provides information about potential funding resources and programs that may help customers pay for accessibility solutions. Some insurance plans, Medicare Advantage plans, Medicaid programs, grants, or other assistance programs may help cover certain accessibility expenses, depending on eligibility. Financing options may be available in select locations.


Lifeway Mobility Complaints

Lifeway Mobility has more than 5,000 online reviews. We searched for complaints about Lifeway Mobility and came up empty-handed. Reviewers give the company 4.8 out of 5 stars on Trustpilot and 4.7 out of 5 stars on ConsumerAffairs. Many note installers are knowledgeable, professional, and polite. Some reviews mention friendly, responsive customer service.

The Better Business Bureau rates Lifeway Mobility with an A+ and provided accreditation in 2017. BBB complaint information can change over time, so customers should review the latest BBB profile for the most up-to-date complaint details.

Facebook reviews average 4.2 out of 5 stars and mention thorough home and health assessments, and HomeAdvisor gives Lifeway Mobility 4.9 out of 5 stars. Multiple reviews praised professional sales and installation employees.


Lifeway Mobility FAQs

Is Lifeway Mobility legit?

Yes, Lifeway Mobility is a legitimate accessibility solutions provider offering mobility products and installation services along with service after installation. Lifeway Mobility was founded in 2005 and has expanded into a nationwide provider of home accessibility solutions. The company has maintained recognition from organizations such as the Better Business Bureau and has received positive customer feedback from multiple review sources. Customer reviews frequently mention knowledgeable technicians, professional installations, and helpful service.

Does medical insurance cover Lifeway Mobility’s accessibility products?

Coverage for home accessibility products varies and depends on the customer’s insurance plan and eligibility requirements. Some Medicare Advantage plans, Medicaid programs, grants, or other assistance programs may provide support for certain accessibility modifications. Customers can contact Lifeway Mobility or research local and national funding programs to learn about available assistance options.

Can I see and try Lifeway Mobility products before I make a purchase?

Lifeway Mobility operates locations throughout the U.S. where customers may be able to access consultations or product demonstrations. Showroom availability and available products vary by location. Customers should contact their local Lifeway Mobility branch to ask about showroom availability and product demonstrations.

Do Lifeway Mobility employees have any specific credentials to make them professionals in their field?

Lifeway Mobility team members may have professional training and certifications relevant to accessibility, installation, and home modifications, including:

• Manufacturer-certified installers
• Certified Aging-in-Place Specialists (CAPS)
• Certified Environmental Access Consultants (CEAC)
• Certified home modification professionals
• Licensed elevator installers where required
• Licensed or certified home improvement professionals where applicable

How long does Lifeway Mobility take to install products?

Installation timelines depend on the product selected, availability, customization requirements, and local permitting requirements. Some simple installations, such as certain straight stair lifts or ramps, may be completed quickly, while larger projects may require additional time. Customized solutions, home modifications, and projects requiring permits may take longer to complete.

Are warranties offered by Lifeway Mobility?

Yes, Lifeway Mobility products may include manufacturer warranties and additional coverage depending on the product and service agreement. Warranty terms vary by product, manufacturer, and location. Customers should confirm specific stair lift warranty coverage, including parts and labor terms, before purchase. Customers should speak with a Lifeway Mobility representative for warranty details on specific products.


Conclusion

Lifeway Mobility evaluates each customer’s mobility needs and home environment to recommend accessibility solutions tailored to their situation. Trained consultants assist seniors, people with disabilities, caregivers, and homeowners in finding solutions that improve safety and independence. Lifeway Mobility offers a range of accessibility options, including installation, rental, and financing solutions in select areas, to help customers remain comfortable and independent at home.


37 Lifeway Mobility Stair Lifts Reviews

5 Stars

November 01 2024 6:52AM

From start to finish was very easy. Came to home, took measurements of area then discussed options. Needed old Stairlift removed as well. Gave me an estimate, not pushy at all, sent a few emails. When I decided called them up and set up for installation. Came to the house, removed old Stairlift & put new one in. Done within 2-3 hours. Cleaned up after himself. Very pleasant, explained maintenance, had a test run without any problems.

Doreen P.
WATERBURY, CT
Lifeway Mobility Stair Lifts
We’re glad to hear your experience matched the 5-star one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility for your stairlift!
4 Stars

October 30 2024 8:23PM

I felt very badly for the installer, he was working with an unfamiliar product and had to make a lot of phone calls for clarification and instructions. He was a very nice guy and did finally get things going but I think the company should have partnered him with an installer experienced with that product for his first install.

Maureen M.
Hillsborough, NJ
Lifeway Mobility Stair Lifts
We appreciate the feedback on the installation of your stairlift. Sorry for the extra time it took for the stairlift to be installed. This will be shared with our local team. Thank you for choosing Lifeway Mobility for your stairlift!
5 Stars

October 26 2024 2:11PM

Eric and AJ were very professional, helpful, and worked very hard installing my stair chair. They explained everything perfectly and did not leave until I felt comfortable. They were supposed to take muffins with them, but we all forgot.

Jamie W.
East Haven, CT
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on the installation of your stairlift by Eric and AJ. Thank you for choosing Lifeway Mobility!
5 Stars

October 17 2024 11:15AM

The technician who visited our home was very knowledgeable. He took time to diagnose and correct the problem with our stair lift. He was professional, pleasant and respectful of property. We love it when it’s Eric who comes to our home, as we have full confidence and faith in his abilities. It was easy for us to get an appointment and we appreciated the email appointment reminder.

Barbara C.
Norwalk, CT
Lifeway Mobility Stair Lifts
We appreciate the kind words about Eric and positive feedback on service he provided. We’re glad you found the appointment confirmation to be helpful. Thank you for choosing Lifeway Mobility!
5 Stars

October 15 2024 8:45PM

Dave was great. He explained everything. I know a lot more about elevators and lifts than ever before. He is very personable and easy to talk to. We are quite pleased so far with the customer service and hope to do more business.

Robert F.
Prescott, AZ
Lifeway Mobility Stair Lifts
Thank you for the kind words about Dave and for choosing Lifeway Mobility!
5 Stars

October 14 2024 7:37PM

We purchased 2 (two) Bruno models of Lifeway Mobility stairlifts for our home. The initial consultation answered all of our questions; clearly & with concern for our needs. Installation was completed by their professional installers. We are totally satisfied.

Catherine R.
Stamford, CT
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on your experience with our local team. We’re glad to hear you’re satisfied with the installation and stairlift provided. Thank you for choosing Lifeway Mobility!
5 Stars

October 11 2024 8:34PM

Just had stairlifts installed and they work perfectly. Eric the installer, was very efficient and professional. He explained everything about the lifts and answered my questions. As did salesman Mario. I would recommend Lifeway Mobility to anyone who has mobility issues. They are a class A company.

Charlotte W.
Fairfield, CT
Lifeway Mobility Stair Lifts
We greatly appreciate the positive feedback on the installation of your stairlift and kind words about Eric and Mario. Thank you so much for the recommendation and for choosing Lifeway Mobility!
5 Stars

October 02 2024 10:58PM

The nicest guy came to do the estimate and later the nicest installers (2). They were all very knowledgeable and proficient and I appreciate them so much. Thank you Lifeway Mobility for helping to make my home more safe for my mother!

Toni C.
Los Angeles, CA
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on your experience with our local team. It was an honor to provide a solution that has made your home safer for your mother. Thank you for choosing Lifeway Mobility!
5 Stars

September 27 2024 8:35AM

This company is definitely topnotch. Called and got service within a couple days. There was a hiccup. They came and serviced lift and then the batteries went out after the fact. I was EXTREMELY stressed because it wouldn’t go up or down and I am unable to do stairs at all. So I had to cancel my Dr appointment. I called and spoke with Kylie. She not only had a couple techs out but also sent the business owner out. What an AMAZING and compassion team of folks.

Barbara J.
Clinton, UT
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on your recent service. Our local team will always do its best to accommodate our customers. We’re glad your experience matched the 5-star one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility!
5 Stars

September 23 2024 10:17PM

Right from the beginning, with the initial inquiry, and then the purchase of our stairlift, Lifeway Mobility has outdone themselves to make sure of what we wanted, providing the information needed, installation, maintenance and repairs. We are definitely pleased with this company. We also greatly appreciate them promptly sending someone out to our home to inspect and repair our stairlift when needed. We would refer anyone looking to purchase a stairlift to them. We give them a 5 star for their excellence in customer service!!

Pamela B.
Fort Lupton, CO
Lifeway Mobility Stair Lifts
We’re glad to hear your experience from the first inquiry through installation matches the 5-star one we strive to provide to every customer that we serve. Thank you so much for the recommendation and for choosing Lifeway Mobility for your stairlift!
5 Stars

September 06 2024 1:59AM

We heard the rest, but purchased from the BEST!! What a team, Jon and Daniel are very caring personable young men who genuinely care. No pressure, no surprises, just the best price and absolutely the best installation. No more fear of falling on the stairs, or struggling to carry down laundry, complete confidence in our chair lift. Would recommend it to everyone!

Mary R.
Colorado Springs, CO
Lifeway Mobility Stair Lifts
We greatly appreciate the positive feedback and kind words about Jon and Daniel. We’re glad we could provide a solution that has provided you with peace of mind and made it safer and easier to navigate the stairs at home. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!
1 Star

August 30 2024 6:29PM

They sold me a stairlift that needs a battery change every 2 years and I have to pay for service every year. The salesman never told me this. I found out after reading the manual. When I called the local dealer they said it could be as much as $500 a year. I don’t have that. I paid them over $4000 for the stairlift and it doesn’t always work. Very disappointed.

Maria W.
Carmel, IN
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback. The usage of the stair lift determines how long the battery lasts. It can be longer than 2 years. We’re sorry that you’re disappointed and you felt like that should have been explained during the consultation. While it’s not something that’s always specified, we’re more than happy to share that information when it’s a question that is asked. It’s not $500/year. We only charge for service when needed and after the labor warranty has expired. Please contact us directly with any additional questions or concerns. We’re more than happy to help.
5 Stars

August 30 2024 2:29AM

The technician who installed the stair chair lift was very skilled, and installed the lift in very short order and then explained all the controls to operate. He also explained what should be cleaned to keep it operating efficiently. Thanks!

George F. W.
Linconton, NC
Lifeway Mobility Stair Lifts
Thank you so much for the positive feedback on your stair lift installation and for choosing Lifeway Mobility!
5 Stars

August 24 2024 7:56PM

From the original call for an appointment to the day Justin came out to see what was needed everyone was great. The understanding of what my request was and the compassion was excellent. Justin provided several different options to my needs. That was really appreciated.

S A.
PGH, PA
Lifeway Mobility Stair Lifts
We appreciate the positive feedback and kind words about Justin. It’s great to hear your experience matched the one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility!
5 Stars

August 22 2024 7:01PM

We had a great experience with Lifeway Mobility (Troy, Gary, and James **). Troy worked closely with us in the initial stages of a bathroom remodel and garage stairs replacement/rebuild. James started the project on a Monday, and he was very communicative with us, and provided us with a lot of suggestions/options, and listened closely to my Mother’s needs. He was very helpful, and ensured that everything was cleaned up and there was access to the bathroom each evening. Our remodel took about a week, and the process was painless for us, and we have a great looking and very functional bathroom at the end of it. My mother loves it and it has made her life much easier. Would highly recommend!

Jennifer W.
Parker, CO
Lifeway Mobility Stair Lifts
We appreciate the kind words about our local team members, specifically, Troy, Gary, and James. We’re so glad to hear your mother loves her new bathroom and that it has made life easier for her at home. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

August 20 2024 3:33PM

Houberto ** very nice. Service my wheelchair Lift, made sure he explained everything to me and listened to me and my concerns. Very humble person. Gave me All the contact information I needed and when I should be having service done. Blessings!

Michael C.
Maywood, IL
Lifeway Mobility Stair Lifts
We appreciate the kind words about Humberto. We’re glad to hear you appreciated his 5* level of customers service. Thank you for choosing Lifeway Mobility!
2 Stars

August 11 2024 3:58AM

I WAS LIMITED ON MY TIME TO CHANGE FROM DUAL CHAIRLIFTS TO ONE WITH A 180 degree turn. I waited 3 days before anyone contacted me. All in all, I had 30 days to make a decision. Then they wanted to set up an appointment. The quote came in at $17000 and was told the 180 degree turn is a custom feature. I didn’t have the time to wait for the new lift. Besides, the price was steep, as I had paid $6000 for 2- 9 step runs with 2 chairs. I didn’t have enough time or money to place an order. I would not recommend this company if you have anything custom requiring more than 30 days to install.

William B.
Glen Ellyn, IL
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback on your experience with our local team. While we understand your frustration, curved stair lifts are custom-made products that require several weeks to be built. The customization of the rail is also what makes them more expensive than straight rail stairlifts, which can be easily adapted to fit any straight staircase. The wait may not be ideal in some situations, but it is often the best option for many and a much less expensive alternative than moving into senior living facility. Please don’t hesitate to contact our local team directly with any additional questions or concerns – 847.215.9490. Thank You.
5 Stars

August 05 2024 11:33PM

Professional, courteous, and explained things well on usage and warranty. I would recommend using them for all needs. The salesman, Mike took the time to explain options, did a quote for possible ramp and was informative.

Katherine C.
Pitman, NJ
Lifeway Mobility Stair Lifts
We greatly appreciate the positive feedback. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!
5 Stars

August 02 2024 9:43PM

CJ the salesperson was very knowledgeable, very informative and very helpful. Robert the installer did a very good job and told us we could call him at any time for any questions or problems. We would definitely recommend them.

Susan R.
Halethorpe, MD
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on your experience with CJ & Robert. However, it seems you may have accidently entered 1 * instead of 5*. We hope you’ll consider correcting that. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

August 02 2024 6:24PM

Lifeway Mobility was awesome. The chairlift for my mom is great and much needed. Ezra and Kevin were great technicians. Thorough and professional. Would highly recommend. This was a custom lift and it is wonderful for my mom’s needs.

Debbie M.
Red Wing, MN
Lifeway Mobility Stair Lifts
We’re glad to hear about the wonderful experience you had with our local team. We’ll pass along the kind words to Ezra and Kevin. Thank you for the recommendation and for choosing Lifeway Mobility for your mom’s stairlift!
5 Stars

August 02 2024 4:28PM

Initial time to reach out to Lifeway Mobility was very poor. Used website and none of the phone numbers were accurate. Trying to reach a live person was very frustrating indeed. Left voice mails several times with NO call back. I resorted to calling my initial salesperson and discovered he was RETIRED…However Mr. Mike ** was outstanding to return my call and HE called the company to set up a repair visit. My repair was handled by tech JOE who was VERY knowledgeable. Listened to my description of problem and went about checking every aspect of the chairlift. His expert handling of the repair and his outstanding care were greatly appreciated Joe gets 5 stars but Please do something about the phone numbers on website to actually reach the correct dept.

Dot K.
Frankfort, IL
Lifeway Mobility Stair Lifts
We’re sorry to hear that you ran into issues when trying to reach our local team to schedule a service visit. All the numbers on the website do forward to our local team, so we’ll have to check into that. It’s great to hear you were happy with Joe’s expertise and that he was able to get the lift fixed quickly for you. In the future, please use 847.215.9490 and press 2 for service. That will definitely get you to our local service team. Thank you for choosing Lifeway Mobility!
5 Stars

July 24 2024 1:45AM

Azra was a wonderful installer and the experience was very nice, efficient and informative. We are very pleased. It’s easy and safe to use and will help. From the first call for a quote to the coordinator and installation with electrical as well, is very coordinated for the whole process. Would recommend to anyone.

Karen W.
Minneapolis, MN
Lifeway Mobility Stair Lifts
We appreciate the kind words about Ezra, and are glad to hear that the solution will make life easier at home. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

July 16 2024 7:00PM

The ramp that Lifeway Mobility installed in our mother’s garage last year made her access to the house so much easier during her final months. After her passing, the removal of the ramp by Isaiah was handled efficiently and quickly. Thank you for the friendly and helpful service!

Donald H.
Santa Fe, NM
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback on your experience with our local team. We’re so sorry for your loss. It’s great to her your mom was able to benefit from the ramp during her final months. Thank you for choosing Lifeway Mobility!
5 Stars

July 05 2024 10:14PM

Lifeway Mobility were so helpful and a pleasure to work with. I would highly recommend them. When we first contacted them we were purchasing the handicap ramp. But then my mother-in-law went on hospice and we were able to switch it to a rental.

Ellice M.
Middletown, NJ
Lifeway Mobility Stair Lifts
We appreciate the positive feedback on your experience with our local team. We’re happy we could help you with a wheelchair ramp solution that worked for your mother-in-law’s needs and situation. Thank you for choosing Lifeway Mobility and for the recommendation!
5 Stars

June 20 2024 9:09PM

Great customer service, installers Daniel and Robert are professional and knowledgeable. Ask questions, they are more than willing to take the time to make sure you feel good about your chair. I will use Lifeway Mobility for other needs. Highly recommend!

Mandi R.
Hagerstown, MD
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback on your experience with both Daniel and Robert. Our technicians always take extra time to ensure every customer is comfortable and satisfied with their new stairlift before leaving their home. We’re glad to hear you appreciated their patience and customers service. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

June 14 2024 8:31PM

Shadoe, the technician, listened attentively while I told him about the louder clicking noises the lift had been making recently. He inspected and lubricated the gear rail and demonstrated how it could be done while sitting in the chair and slowly riding up, also noting that cleaning the copper rail regularly with Pledge can cause it to build up after a number of months. The use of a green scrubber will clean that off, but once every 12-15 months is sufficient. He answered all my questions!

Barbara L.
Concord, CA
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback on the service provided to your stairlift by Shadoe. Thank you for choosing Lifeway Mobility!
5 Stars

May 05 2024 11:06PM

We have had and amazing experience with Lifeway Mobility! John was very pleasant to work with! He did excellent work, took the time to explain the equipment to us very thoroughly and made sure we were completely satisfied. We would not hesitate to work with him/Lifeway Mobility again!

Daniel R.
Golden, CO
Lifeway Mobility Stair Lifts
We appreciate you taking the time to share feedback on your amazing experience with our local team. We’re so glad to hear you’re satisfied with the solution and installation. Thank you for choosing Lifeway Mobility.

37 Lifeway Mobility Reviews

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5 Stars

November 01 2024 6:52AM

From start to finish was very easy. Came to home, took measurements of area then discussed options. Needed old Stairlift removed as well. Gave me an estimate, not pushy at all, sent a few emails. When I decided called them up and set up for installation. Came to the house, removed old Stairlift & put new one in. Done within 2-3 hours. Cleaned up after himself. Very pleasant, explained maintenance, had a test run without any problems.

Doreen P.
WATERBURY, CT
Lifeway Mobility
We're glad to hear your experience matched the 5-star one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility for your stairlift!
4 Stars

October 30 2024 8:23PM

I felt very badly for the installer, he was working with an unfamiliar product and had to make a lot of phone calls for clarification and instructions. He was a very nice guy and did finally get things going but I think the company should have partnered him with an installer experienced with that product for his first install.

Maureen M.
Hillsborough, NJ
Lifeway Mobility
We appreciate the feedback on the installation of your stairlift. Sorry for the extra time it took for the stairlift to be installed. This will be shared with our local team. Thank you for choosing Lifeway Mobility for your stairlift!
5 Stars

October 26 2024 2:11PM

Eric and AJ were very professional, helpful, and worked very hard installing my stair chair. They explained everything perfectly and did not leave until I felt comfortable. They were supposed to take muffins with them, but we all forgot.

Jamie W.
East Haven, CT
Lifeway Mobility
We appreciate the positive feedback on the installation of your stairlift by Eric and AJ. Thank you for choosing Lifeway Mobility!
5 Stars

October 17 2024 11:15AM

The technician who visited our home was very knowledgeable. He took time to diagnose and correct the problem with our stair lift. He was professional, pleasant and respectful of property. We love it when it's Eric who comes to our home, as we have full confidence and faith in his abilities. It was easy for us to get an appointment and we appreciated the email appointment reminder.

Barbara C.
Norwalk, CT
Lifeway Mobility
We appreciate the kind words about Eric and positive feedback on service he provided. We're glad you found the appointment confirmation to be helpful. Thank you for choosing Lifeway Mobility!
5 Stars

October 15 2024 8:45PM

Dave was great. He explained everything. I know a lot more about elevators and lifts than ever before. He is very personable and easy to talk to. We are quite pleased so far with the customer service and hope to do more business.

Robert F.
Prescott, AZ
Lifeway Mobility
Thank you for the kind words about Dave and for choosing Lifeway Mobility!
5 Stars

October 14 2024 7:37PM

We purchased 2 (two) Bruno models of Lifeway Mobility stairlifts for our home. The initial consultation answered all of our questions; clearly & with concern for our needs. Installation was completed by their professional installers. We are totally satisfied.

Catherine R.
Stamford, CT
Lifeway Mobility
We appreciate the positive feedback on your experience with our local team. We're glad to hear you're satisfied with the installation and stairlift provided. Thank you for choosing Lifeway Mobility!
5 Stars

October 11 2024 8:34PM

Just had stairlifts installed and they work perfectly. Eric the installer, was very efficient and professional. He explained everything about the lifts and answered my questions. As did salesman Mario. I would recommend Lifeway Mobility to anyone who has mobility issues. They are a class A company.

Charlotte W.
Fairfield, CT
Lifeway Mobility
We greatly appreciate the positive feedback on the installation of your stairlift and kind words about Eric and Mario. Thank you so much for the recommendation and for choosing Lifeway Mobility!
5 Stars

October 02 2024 10:58PM

The nicest guy came to do the estimate and later the nicest installers (2). They were all very knowledgeable and proficient and I appreciate them so much. Thank you Lifeway Mobility for helping to make my home more safe for my mother!

Toni C.
Los Angeles, CA
Lifeway Mobility
We appreciate the positive feedback on your experience with our local team. It was an honor to provide a solution that has made your home safer for your mother. Thank you for choosing Lifeway Mobility!
5 Stars

September 27 2024 8:35AM

This company is definitely topnotch. Called and got service within a couple days. There was a hiccup. They came and serviced lift and then the batteries went out after the fact. I was EXTREMELY stressed because it wouldn’t go up or down and I am unable to do stairs at all. So I had to cancel my Dr appointment. I called and spoke with Kylie. She not only had a couple techs out but also sent the business owner out. What an AMAZING and compassion team of folks.

Barbara J.
Clinton, UT
Lifeway Mobility
We appreciate the positive feedback on your recent service. Our local team will always do its best to accommodate our customers. We're glad your experience matched the 5-star one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility!
5 Stars

September 23 2024 10:17PM

Right from the beginning, with the initial inquiry, and then the purchase of our stairlift, Lifeway Mobility has outdone themselves to make sure of what we wanted, providing the information needed, installation, maintenance and repairs. We are definitely pleased with this company. We also greatly appreciate them promptly sending someone out to our home to inspect and repair our stairlift when needed. We would refer anyone looking to purchase a stairlift to them. We give them a 5 star for their excellence in customer service!!

Pamela B.
Fort Lupton, CO
Lifeway Mobility
We're glad to hear your experience from the first inquiry through installation matches the 5-star one we strive to provide to every customer that we serve. Thank you so much for the recommendation and for choosing Lifeway Mobility for your stairlift!
5 Stars

September 06 2024 1:59AM

We heard the rest, but purchased from the BEST!! What a team, Jon and Daniel are very caring personable young men who genuinely care. No pressure, no surprises, just the best price and absolutely the best installation. No more fear of falling on the stairs, or struggling to carry down laundry, complete confidence in our chair lift. Would recommend it to everyone!

Mary R.
Colorado Springs, CO
Lifeway Mobility
We greatly appreciate the positive feedback and kind words about Jon and Daniel. We're glad we could provide a solution that has provided you with peace of mind and made it safer and easier to navigate the stairs at home. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!
1 Star

August 30 2024 6:29PM

They sold me a stairlift that needs a battery change every 2 years and I have to pay for service every year. The salesman never told me this. I found out after reading the manual. When I called the local dealer they said it could be as much as $500 a year. I don’t have that. I paid them over $4000 for the stairlift and it doesn’t always work. Very disappointed.

Maria W.
Carmel, IN
Lifeway Mobility
We appreciate you taking the time to share feedback. The usage of the stair lift determines how long the battery lasts. It can be longer than 2 years. We're sorry that you're disappointed and you felt like that should have been explained during the consultation. While it's not something that's always specified, we're more than happy to share that information when it's a question that is asked. It's not $500/year. We only charge for service when needed and after the labor warranty has expired. Please contact us directly with any additional questions or concerns. We're more than happy to help.
5 Stars

August 30 2024 2:29AM

The technician who installed the stair chair lift was very skilled, and installed the lift in very short order and then explained all the controls to operate. He also explained what should be cleaned to keep it operating efficiently. Thanks!

George F. W.
Linconton, NC
Lifeway Mobility
Thank you so much for the positive feedback on your stair lift installation and for choosing Lifeway Mobility!
5 Stars

August 24 2024 7:56PM

From the original call for an appointment to the day Justin came out to see what was needed everyone was great. The understanding of what my request was and the compassion was excellent. Justin provided several different options to my needs. That was really appreciated.

S A.
PGH, PA
Lifeway Mobility
We appreciate the positive feedback and kind words about Justin. It's great to hear your experience matched the one we strive to provide to every customer that we serve. Thank you for choosing Lifeway Mobility!
5 Stars

August 22 2024 7:01PM

We had a great experience with Lifeway Mobility (Troy, Gary, and James **). Troy worked closely with us in the initial stages of a bathroom remodel and garage stairs replacement/rebuild. James started the project on a Monday, and he was very communicative with us, and provided us with a lot of suggestions/options, and listened closely to my Mother's needs. He was very helpful, and ensured that everything was cleaned up and there was access to the bathroom each evening. Our remodel took about a week, and the process was painless for us, and we have a great looking and very functional bathroom at the end of it. My mother loves it and it has made her life much easier. Would highly recommend!

Jennifer W.
Parker, CO
Lifeway Mobility
We appreciate the kind words about our local team members, specifically, Troy, Gary, and James. We're so glad to hear your mother loves her new bathroom and that it has made life easier for her at home. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

August 20 2024 3:33PM

Houberto ** very nice. Service my wheelchair Lift, made sure he explained everything to me and listened to me and my concerns. Very humble person. Gave me All the contact information I needed and when I should be having service done. Blessings!

Michael C.
Maywood, IL
Lifeway Mobility
We appreciate the kind words about Humberto. We're glad to hear you appreciated his 5* level of customers service. Thank you for choosing Lifeway Mobility!
2 Stars

August 11 2024 3:58AM

I WAS LIMITED ON MY TIME TO CHANGE FROM DUAL CHAIRLIFTS TO ONE WITH A 180 degree turn. I waited 3 days before anyone contacted me. All in all, I had 30 days to make a decision. Then they wanted to set up an appointment. The quote came in at $17000 and was told the 180 degree turn is a custom feature. I didn't have the time to wait for the new lift. Besides, the price was steep, as I had paid $6000 for 2- 9 step runs with 2 chairs. I didn't have enough time or money to place an order. I would not recommend this company if you have anything custom requiring more than 30 days to install.

William B.
Glen Ellyn, IL
Lifeway Mobility
We appreciate you taking the time to share feedback on your experience with our local team. While we understand your frustration, curved stair lifts are custom-made products that require several weeks to be built. The customization of the rail is also what makes them more expensive than straight rail stairlifts, which can be easily adapted to fit any straight staircase. The wait may not be ideal in some situations, but it is often the best option for many and a much less expensive alternative than moving into senior living facility. Please don't hesitate to contact our local team directly with any additional questions or concerns - 847.215.9490. Thank You.
5 Stars

August 05 2024 11:33PM

Professional, courteous, and explained things well on usage and warranty. I would recommend using them for all needs. The salesman, Mike took the time to explain options, did a quote for possible ramp and was informative.

Katherine C.
Pitman, NJ
Lifeway Mobility
We greatly appreciate the positive feedback. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!
5 Stars

August 02 2024 9:43PM

CJ the salesperson was very knowledgeable, very informative and very helpful. Robert the installer did a very good job and told us we could call him at any time for any questions or problems. We would definitely recommend them.

Susan R.
Halethorpe, MD
Lifeway Mobility
We appreciate the positive feedback on your experience with CJ & Robert. However, it seems you may have accidently entered 1 * instead of 5*. We hope you'll consider correcting that. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

August 02 2024 6:24PM

Lifeway Mobility was awesome. The chairlift for my mom is great and much needed. Ezra and Kevin were great technicians. Thorough and professional. Would highly recommend. This was a custom lift and it is wonderful for my mom's needs.

Debbie M.
Red Wing, MN
Lifeway Mobility
We're glad to hear about the wonderful experience you had with our local team. We'll pass along the kind words to Ezra and Kevin. Thank you for the recommendation and for choosing Lifeway Mobility for your mom's stairlift!
5 Stars

August 02 2024 4:28PM

Initial time to reach out to Lifeway Mobility was very poor. Used website and none of the phone numbers were accurate. Trying to reach a live person was very frustrating indeed. Left voice mails several times with NO call back. I resorted to calling my initial salesperson and discovered he was RETIRED...However Mr. Mike ** was outstanding to return my call and HE called the company to set up a repair visit. My repair was handled by tech JOE who was VERY knowledgeable. Listened to my description of problem and went about checking every aspect of the chairlift. His expert handling of the repair and his outstanding care were greatly appreciated Joe gets 5 stars but Please do something about the phone numbers on website to actually reach the correct dept.

Dot K.
Frankfort, IL
Lifeway Mobility
We're sorry to hear that you ran into issues when trying to reach our local team to schedule a service visit. All the numbers on the website do forward to our local team, so we'll have to check into that. It's great to hear you were happy with Joe's expertise and that he was able to get the lift fixed quickly for you. In the future, please use 847.215.9490 and press 2 for service. That will definitely get you to our local service team. Thank you for choosing Lifeway Mobility!
5 Stars

July 24 2024 1:45AM

Azra was a wonderful installer and the experience was very nice, efficient and informative. We are very pleased. It’s easy and safe to use and will help. From the first call for a quote to the coordinator and installation with electrical as well, is very coordinated for the whole process. Would recommend to anyone.

Karen W.
Minneapolis, MN
Lifeway Mobility
We appreciate the kind words about Ezra, and are glad to hear that the solution will make life easier at home. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

July 16 2024 7:00PM

The ramp that Lifeway Mobility installed in our mother's garage last year made her access to the house so much easier during her final months. After her passing, the removal of the ramp by Isaiah was handled efficiently and quickly. Thank you for the friendly and helpful service!

Donald H.
Santa Fe, NM
Lifeway Mobility
We appreciate you taking the time to share feedback on your experience with our local team. We're so sorry for your loss. It's great to her your mom was able to benefit from the ramp during her final months. Thank you for choosing Lifeway Mobility!
5 Stars

July 05 2024 10:14PM

Lifeway Mobility were so helpful and a pleasure to work with. I would highly recommend them. When we first contacted them we were purchasing the handicap ramp. But then my mother-in-law went on hospice and we were able to switch it to a rental.

Ellice M.
Middletown, NJ
Lifeway Mobility
We appreciate the positive feedback on your experience with our local team. We're happy we could help you with a wheelchair ramp solution that worked for your mother-in-law's needs and situation. Thank you for choosing Lifeway Mobility and for the recommendation!
5 Stars

June 20 2024 9:09PM

Great customer service, installers Daniel and Robert are professional and knowledgeable. Ask questions, they are more than willing to take the time to make sure you feel good about your chair. I will use Lifeway Mobility for other needs. Highly recommend!

Mandi R.
Hagerstown, MD
Lifeway Mobility
We appreciate you taking the time to share feedback on your experience with both Daniel and Robert. Our technicians always take extra time to ensure every customer is comfortable and satisfied with their new stairlift before leaving their home. We're glad to hear you appreciated their patience and customers service. Thank you for the recommendation and for choosing Lifeway Mobility!
5 Stars

June 14 2024 8:31PM

Shadoe, the technician, listened attentively while I told him about the louder clicking noises the lift had been making recently. He inspected and lubricated the gear rail and demonstrated how it could be done while sitting in the chair and slowly riding up, also noting that cleaning the copper rail regularly with Pledge can cause it to build up after a number of months. The use of a green scrubber will clean that off, but once every 12-15 months is sufficient. He answered all my questions!

Barbara L.
Concord, CA
Lifeway Mobility
We appreciate you taking the time to share feedback on the service provided to your stairlift by Shadoe. Thank you for choosing Lifeway Mobility!
5 Stars

May 05 2024 11:06PM

We have had and amazing experience with Lifeway Mobility! John was very pleasant to work with! He did excellent work, took the time to explain the equipment to us very thoroughly and made sure we were completely satisfied. We would not hesitate to work with him/Lifeway Mobility again!

Daniel R.
Golden, CO
Lifeway Mobility
We appreciate you taking the time to share feedback on your amazing experience with our local team. We're so glad to hear you're satisfied with the solution and installation. Thank you for choosing Lifeway Mobility.