Bruno Stairlifts

I called a person who sent me over to Westchester Stairlift, and they are the ones who recommended the Bruno. One of the owners of Westchester came. He explained everything. He brought brochures and made measurements. He showed me what would be done to install it and how long it would take.

Then his man came for the installation. Everything was smooth, and it was a great experience. The construction team was great. They prepared everything outside. There was no mess inside. They cleaned up after themselves. They didn't take the garbage with them, but they packed it.

I got a straight stairlift. When it's folded up, there's plenty of room to get by in the stairwell. It's great. My mother loves it. It's made her life easier. She can go up and down to go one floor to the other.

My Bruno stairlift has helped me to utilize my space. I got the curved one, and it's a perfect fit. If I was an inch taller, it would not work. The quality is very good. Also, the Bruno salesman was very knowledgeable, and the install went very well.

My wife has multiple sclerosis. And so, we were looking at the assistance of a chairlift. Alaska Stairlift had them, so we contacted them. I had no idea what products they carried but we went with Bruno.

Their technician did an excellent job. Her name was Ronnie, and she's very good and thorough. She set the stairlift up and it's working fine. It's not inconvenient if I have to go up there. I can just fold the seat up, and go up and down the stairs, and there's plenty of room to access.

It's a little too early to project on the quality of the product but on the appearance, it looks like good quality. Also, the service in setting it up and sizing it, they did an excellent job.

This is a second new Bruno I've had. I liked the other one and that was why I got a new one. I like the quality of the Bruno stairlifts. The other one lasted longer than normal. I got it in '14, and it is just now that I replaced it.

The only thing is the new one is not positioned right. I have a hard time with that one because they put it too high up. I couldn't reach the ground.

The installer didn't install it properly because it should've went further up on the stairs. It's past the doorway downstairs, and it should not be. Upstairs, it's not at the landing. It's just on the very tip of the landing when it should be over the landing somewhat, so you can get out of it comfortably.

I've got to reach far to the right with my right leg in order to get out of my stairlift. I could have them come back again, but they'd have to move everything, and put new holes in my stairs.

I'm not having that. I'll just use it the way it is. Other than that, it helps me greatly. I wouldn't be getting up the steps without it.

I needed a lift and my construction chief, Roger, was going to construct one himself, which he certainly could have done. But once he started investigating, he found out that Bruno was in business. So, we talked with some kind of a medical liaison person handling the sales.

We found out that the price would be competitive with what we could do if we had it constructed ourselves. So, we took some measurements and found out that it was available and that's how we did it.

The sales person answered my questions and several others that I didn't know I have. He's a very nice guy and seemed knowledgeable about what needed to be done.

Then, somehow or another, two bolts got left out the first time. So, he was very prompt to come back the next week and remedy that installation, although it hadn't made it so it didn't work. It was just he wanted to complete the job and he did a good job of it.

I was surprised because I thought the stairlift was gonna take a lot more room than it did. When he installed it, he was able to put it down low enough that people that are using the stairway in a regular way are not obstructed by it.

So, it's more compact than I expected and it's lower than I expected because the hallway that goes up is kind of a picture-decorative. It's almost got museum pictures on it and the stairlift goes below those. So, it didn't interfere with that display, which I thought was quite nice.

My experience with the Bruno stairlift is wonderful. It seems very nice, well-made, and sturdy. I really enjoyed talking with Jonathan and meeting Martin. I felt that they were very aboveboard, helpful and not hard selling.

I liked them a lot. They listened and understood the situation and they recommended the best thing but left the final decision up to me.

The guys that came to install my Bruno stairlift were amazing. The stairlift doesn't come in one piece, so there are these bolts right in the middle, and when it hits those bolts, it offsets the chair a bit and it's really wonky. I'm sure I'll get used to it.

Then I can't use the footrest because when I put my feet down, it hurts. So, I don't use it. It sits so close to the center, but my legs are so long that sometimes my feet hit the stairs. I'm figuring out how I can put my feet and then it won't be a problem.

When I do have the foot thing down, it doesn't hit. They said to use it as a dumbwaiter as often as we needed to. So, my partner will send some clothes down to me.

Both of my bathrooms and my bedroom are upstairs, and everything else is downstairs. I don't have to live downstairs anymore. I love being able to get up and take a shower as often as I want, instead of crawling up the stairs every 14 days.

The stairlift does its job. It's safe. I would recommend it to any elderly person or anybody that needed it.

Bruno's distributor was close by and that was important in case there will be any problems or maintenance.

As far as the customer service, we worked with Luke. He came out and did an assessment. Then, from there, we placed an order, and then he came out and installed it. He was very knowledgeable and did an excellent job.

Our Bruno stairlift works really good. It serves the purpose really well. It's compact so it folds up so that you can easily get around it and down the stairs. It's a great product.

When it comes the time that you need it, it's better to have it than having to move out of your home. It allows you to be more independent and stay in your home longer when you have stairs.

My son's handicapped and we have a two-storey house and his ability to get up downstairs is decreasing. The people that we contacted all had Bruno. It helped with the weight limit. We thought it had the best platform for his feet.

It turned out though that the footrest doesn't stick out far enough. So, we just fold that up and have him go up and downstairs without the thing. Overall, we like the stairlift. It's worth it, works well and we wish we had done it sooner.