Bruno Stairlifts

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros
  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons
  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 930 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, though the six customer reviews to date average 1 out of 5 stars. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 548 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

Bruno Reviews

Recent Reviews

March 29 2021 6:45AM

I like Bruno. It is a good chairlift and I like how it's installed. The installers did a good job. The stairlift seems to be working good. The chair doesn't always click in good. I have them come look at it to see if it's just me or if it's the chair. When you turn it, it beeps.

Then, when I get it turned around and get my wife sat in it, it's still beeping and I have to keep jiggling it to get it to snap or I have to do something for it to quit beeping. When it's beeping, it won't work.

Paul P.
Renton, WA
March 21 2021 7:03AM

We have a Bruno stairlift in another house. We purchased a new house and got another one. We got the indoor one and it's straight. In this new house, we have a pretty wide stairwell, so it fits nicely.

The sales reps were great, very informative and easy to work with. Bruno is top quality. I like the quietness of the stairlift.

My mother-in-law uses it. Her room's upstairs, so it gives her the freedom to keep that room. She's familiar with the other ones, and Bruno is what she likes. The old one is 20 years old and it still works great. The features are pretty much still the same.

Todd G.
Allegan, MI
March 18 2021 9:37AM

The quality of our Bruno stairlift is fantastic. But to me, it takes up too much room. It works good for the laundry basket. When I'm downstairs, I just set it on there and walk upstairs and it rides up the stairs.

Ola B.
Greenacres, WA
March 14 2021 11:55AM

The Bruno stairlift is working out really good for my mother. She's 91 years old and slow. She just moved in with us and we have a room for her, which is upstairs. It's hard for her to go up and down stairs, so that was why we got it.

Cary S.
Winder, GA
March 13 2021 4:51AM

The Bruno guy who came out didn't waste a lot of time. He was very knowledgeable. He knew exactly what he was doing and got it done quickly. Everything fits and it was installed much quicker than the other companies that I had talked to.

The stairlift works the way it's supposed to. It's definitely served its purpose. It's really helped with my wife and what she's going through right now.

As far as the sales side, any questions I had, the guy took care of things quickly. I'd give Bruno A plus on everything. I would recommend this company in a heartbeat.

Stephen S.
Lawrenceville, GA
March 09 2021 11:51AM

We were going to get an elevator initially. I looked at the cost of the elevator and it was kind of too much. Then I talked to the gentleman who came here about the elevator to look at the home and see where we wanted to put it.

He also talked about stairlifts. He told me Bruno was the one that was made in the USA. It was all USA parts and USA manufacturer. It was one of the good ones. So, I decided to go that route.

The installation went well. I had the wiring done for them so they didn't have to worry about that. They went up the stairs and the extra parts I've got went well.

The stairlift does have a click at the end when you're bringing it down. That's something we were concerned with, but we haven't called anybody about it yet.

On both sides of the seat, it has the plastic part that comes down. We got a retractable bottom. It comes up on off stairs. It isn't one whole piece because we have a doorway there. When the stairlift comes down, I keep hearing a click.

When I finally looked at it, it's the one away from the bottom. The second piece that has a piece on that side of seat that keeps tapping pushes it a little bit, and it springs back. I'm not overly concerned but it's something I will keep an eye on.

When purchasing a stairlift, one should consider the width of their stairwell going up. I got a fairly standard going up.

I walk and my wife mainly uses the stairlift. And when I walk up, if I had anything in my hands, it might be a good squeeze through there. But so far, it hasn't been an issue. We talked to friends of ours about the chairlift and they went down and got one also.

Herbert P.
Ballston Spa, NY
March 09 2021 6:58AM

I can't walk. I moved into a different house and it's got a set of stairs that I have to get up to to get in the rest of the house. I got a stairlift from Bruno. I went with them because I have a wheelchair lift for my van. It's Bruno, too.

I love their customer service. The stairlift is easy to use and it's comfortable. I can't think of anything that I would expect Bruno to do that they didn't do. Their product is great and the people that I had install it were very professional. I would recommend it to anybody.

Pam D.
Tuscola, IL
March 07 2021 7:50AM

The sales rep from Bruno was very friendly, very knowledgeable and quite helpful. The installation was done quickly and very professional job. It was finished in one day. I appreciate the company I worked with. They were courteous and prompt.

Robert K.
Signal Mountain, TN
March 01 2021 12:46PM

I couldn't walk the stairs anymore. My daughter-in-law did some research and she thought Bruno was the best. The installer was wonderful. The chair's quality is very good. I can get to my basement so easily now. My washer and dryer's downstairs. I can do my laundry down there now.

Wilma W.
Steeleville, ILL
February 28 2021 8:51AM

My Bruno stairlift makes a lot of difference. It improved my quality of life. It really helps me out.

Bobbie E.
Silverdale, WA
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