Bruno Stairlifts

Bruno's distributor was close by and that was important in case there will be any problems or maintenance.

As far as the customer service, we worked with Luke. He came out and did an assessment. Then, from there, we placed an order, and then he came out and installed it. He was very knowledgeable and did an excellent job.

Our Bruno stairlift works really good. It serves the purpose really well. It's compact so it folds up so that you can easily get around it and down the stairs. It's a great product.

When it comes the time that you need it, it's better to have it than having to move out of your home. It allows you to be more independent and stay in your home longer when you have stairs.

My son's handicapped and we have a two-storey house and his ability to get up downstairs is decreasing. The people that we contacted all had Bruno. It helped with the weight limit. We thought it had the best platform for his feet.

It turned out though that the footrest doesn't stick out far enough. So, we just fold that up and have him go up and downstairs without the thing. Overall, we like the stairlift. It's worth it, works well and we wish we had done it sooner.

If you lived in a two-storey house and couldn't access the second floor because you couldn't get up the stairs, wouldn't you like a Bruno chairlift? I like mine. It's made it possible for me to go upstairs, which I couldn't do before. There's nothing I dislike about its features.

We decided first on the straight stairlift from Bruno, and we had to make a change because it required two chairs, one to the first landing, and you switch to another chair, and then one to the second landing.

It was a pain in the neck because you had to ask the person to change chairs and you don't want to do that. So then, we had them remove everything and put in the curved. With our stairlift, we like the convenience for a person moving around.

Bruno's sales rep was fine, but I think he should have put some kind of phone number in case we have a malfunction. Other than that, the stairlift works pretty good for us. It made my husband able to use the bathroom and go to his bed.

I love our Bruno stairlift. It's wonderful. Plus, the people that put it in did such a good job and got everything like they said they would.

My husband and I are both partially disabled and have a hard time getting up and down. We've got two sets of stairs. I was going to get an elevator, but I couldn't afford that. We couldn't find a place to cover all three stories of the house.

Then, I saw an ad for Bruno and I checked on it and the company is highly recommended. It's highly rated on Better Business Bureau, which was very nice to see.

I looked at the different ones and I thought Bruno looked like the best for what we needed. It turned out it was because the people that put it in were perfect. They did everything on time and we are very satisfied with it.

We would recommend Bruno 100% to anybody that needed one. It's convenient and I like the fact that one person can go up, and then we can make it come back down. Overall, it's been godsend for us.

We're enjoying our stairlift. We should've gotten it a long time ago. I have fallen down the stairs, and we're older, so we decided we need to get anything that benefits us in our older days.

We got some estimates around and Bruno was recommended that they were higher rating. Their reps were wonderful. We liked them. The guys that were here told me that they maintained it, so we won't have to worry about the batteries. We just call.

I like the stairlift because it doesn't take that much space. I have hardwood flooring and I don't like for it to come right down in the floor unless I really need it to. This comes right up to the stairs and it just shuts the door.

Having the stairlift is wonderful because we have a basement, and I go down there once a day and sometimes, twice a day. I don't have to worry about falling, too.

We already have recommended Bruno to people we know, and a lot of them went down there and checked it out and they liked it.

The Bruno sales rep was cordial and explained everything. We talked about what I wanted and what she could give. She knew everything. She answered all my questions. I understood everything she had to say.

Because I have a tri-level house and I have arthritis in my back and my joints, I can't climb the steps anymore. So, my Bruno stairlift assists me to get from all three floors.

My stairlift is a lifesaver. I don't use it every time. If I'm feeling good, then I walk up. But if I'm having problems, then I've got that thing to take me up.

I got the curved one because I got three levels. So, it comes up out of the bottom level to the middle level, and then it makes a 180-degree turn and goes up to the third level. I'm happy and satisfied with it.

The rep told me that it would hug real close to the wall and I can leave my handrails the way I had them. So, everything is fine.

The only thing is I know it's not going to fall off but as it goes up, I hear a little bit of creaking sound, but it doesn't rock you back and forth. So, it's sturdy.

They couldn't secure it to the bottom floor because I had tiles. The installer said if he drilled a hole in that tile, it would do nothing but crack. So, he supported it. He put a piece of a carpet under it, but that carpet has come out. So, the very bottom of it is not touching anything.

Then, the butterfly trigger on the end of the arm where you can sit down and use it to go up and down quit the first day. So, I called them and we have to use the remote control.

They came out after about 10 days when I called. They came to see what was wrong, and one guy said the seat comes from the factory that way, but to me, that seat was mounted too close to the frame.

When I sat down on it, it cut the wire going to the butterfly trigger on the arm in two. He said he was going to have to order another cable. That's been about three weeks now and it's still not fixed.

I liked what I read online about Bruno and I like the pricing as well. One recommendation I have is when they install the stairlift, they could start sending something to cover the hardwood floor because it's a very long product. That way, there are less chances of damaging the floor.

Other than that, I had a good exchange with the salesperson and the installers. There was good communication there.

The stairlift is of good quality. It works well. My mom is super happy with it. It's been a blessing in my mom's life, so I highly recommend it. Go for it. Don't delay it.