Bruno Stairlifts

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros
  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons
  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor		 Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor		 Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor		 Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor		 Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor		 Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 1,550 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, with 46 reviews and an average rating 4.3/5. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 1,854 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

    • Bruno Elite Curved

    Elite Curved, Source: Bruno

  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

Bruno Reviews

Recent Reviews

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Featured Review
May 06 2022 11:06AM

The Bruno chairlift is working well. Bruno looked like it would fit our needs and they gave us the price of it, and it was affordable. The installers were courteous and kind. They cleaned up their mess when they were done. So, I was happy with that.

My dad uses the product. He's having difficulty climbing the stairs and now, he can get up and down the stairs.

Wanda B.
TN, TN
August 18 2022 8:01AM

Bruno's sales rep was professional. I was pleased. I like my Bruno stairlift. I tried to use the stairs going down, but the stairlift definitely helps to get two floors.

Paul V.
Anchorage, AK
August 17 2022 1:49AM

The installation team did a good job putting my Bruno stairlift in. I got a straight one and it fits pretty good in my home. It seems to be good as far as I can tell.

John A.
Fairmont, WV
August 16 2022 3:30AM

Bruno did great. I told the person that put the product in that what I wanted is something that was gonna last for the life of my mother and that was what he recommended. The installation was really good. I left and they had it in when I got back, which was absolutely wonderful.

My mother and I love the stairlift. It's fantastic. It's even good for giving grandkids rides and carrying groceries upstairs. I'm glad I chose Bruno and I'm very glad to have it installed. It's been a lifesaver.

Margo C.
Inkom, ID
August 10 2022 9:31AM

The Bruno team was very friendly and very diligent in getting the work done. So far, the stairlift is good. I'm a design engineer so I think it can be improved but I like it. It works well for us and I have no complaints so far.

My mother's bedroom is upstairs. The bathroom and shower are upstairs. She's currently in a wheelchair and now, she's using the stairlift to come upstairs.

We were waiting for about a month for the product to get here because of the supply chain issue. I'm a designer and I know how bad it is out there. I had problems with companies providing the parts, and they're having problems getting the parts they need to fix my parts. It's kind of double jeopardy. So based on the supply chain, Bruno delivered on what they promised.

We're happy with the stairlift. The only thing that I would add that the designer may look into is to adjust the seat up and down based on their height because right now, it is on one level, but maybe they can adjust the seat to go up and down. They have to add more components or more buttons to adjust up and down.

Bella B.
Orlando, FL
August 05 2022 1:44AM

My Bruno stairlift is convenient. It's awesome. It's nice to have. I love the quality and style. The installation went pretty smoothly. After they installed it, the installers showed me how to work it. They were in and out.

Eddie G.
Vencent, AL
July 13 2022 5:14AM

We had some problems with our Bruno stairlift. They were here three times to correct the problem. The problem is they installed one on my lower stairways and they had to take it out because I couldn't get off the thing. There was a railing in the way.

When they did the original consultation and measurement, they didn't realize that the post had to be taken out of the railing. So, they took that one out, and they sent it up to the second floor and installed it up there.

I had to get a wrought iron guy. He had to come in. We needed $550 to get the railing taken out and cut and welded and put back on.

Then on the one that they installed on the second unit, there were a couple of problems with the seat. It was very high and the footplate and the seat had to be lowered because I was about to hit my head on the bulkhead going up the door going up the stairway.

Originally, it was very noisy. They had to come and adjust the gearing mechanism in it. Then they had to come back again to lower the seat.

Two guys came out to do the installation and two guys came out to do the first repair. The one that came last week was a young guy and he was very good, thoughtful and professional. He did the right thing, and he didn't leave until I was satisfied.

Jonathan, the rep from Bruno, explained everything and I gave him a shot. I'm thinking about getting his second unit put in and see if it'll suffice for the lowest stairways where I've had all the problems.

I wanted the Elite model, but it's way too much money. He wouldn't come down on the price. So, we're looking into the Elan stairlift, which is the cheaper version. It has a 300-pound weight limit. I weigh 282.

The Elite was a 250-pound stairlift, but it was almost $1,500 more. It would take up much more space because I have a narrow stairway going down to 13 steps.

Lou V.
Staten Island, NY
July 11 2022 3:34AM

The Bruno stairlift is a little pricey, but if it keeps us from falling, it's worth it.

Charlie S.
Princeton, KY
July 08 2022 3:13AM

Our straight up and down stairlift from Bruno is doing the job. I can use it to go up and down.

Robert V.
Pavlin, ND
July 05 2022 11:05AM

My father had weakness in his legs, so we were looking for a place nearby to get a stairlift, and Bruno came up in Clifton Park. The sales rep who came out was very kind and took measurements and told us what the best product was to purchase for the situation that we have.

We got a two-system because my dad lives on a raised ranch. So, we have to have two chairs. One goes down the top stairs to a landing, and then he has to transfer to another chair to do the bottom stairs.

The stairlift helps a lot. He couldn't get down the stairs. Now, he can get outside. The quality is very good, too.

Brenda T.
Mechanicville, NY
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