Bruno Stairlifts

The Bruno chairlift is working well. Bruno looked like it would fit our needs and they gave us the price of it, and it was affordable. The installers were courteous and kind. They cleaned up their mess when they were done. So, I was happy with that.

My dad uses the product. He's having difficulty climbing the stairs and now, he can get up and down the stairs.

Bruno was really nice to deal with. Keith was very personable and did a really good job. We tried two different solutions and it became apparent that one that they could provide would never pass an inspection. So, we went with a stairlift instead of the elevator thing. Keith was very thorough. The installation team was lovely. They worked the whole time and were very personable as well. They were here about half a day.

The Bruno stairlift is curved. It's perfect. It leaves us lots of room to walk up beside it. It really works well. It fits the stairwell perfectly. Keith did multiple photographs that were fed into a computer. Then the computer would have put it together with the curvature and the rise. So, it was perfectly manufactured. The quality seems fine. Some of the plastic bits are a little loose, but they're plastic. It's adequate for a plastic thing and it's outside, so that's good.

I'm very happy with the Bruno product. It's been a great help. I got a straight indoor one, and it fits into the stairwell very well. The installer did his work, and I went about my business. There was no mess.

We had a Bruno stairlift installed for my son and that went fine, except we had to do a little electrical work. The guy that had to do that work hurt his foot, so he had to redo some rescheduling on that. Eventually, he got out here and did it, and everything's hunky-dory. It just seemed like a one-horse operation to me. That one person got hurt and it closed the whole thing down for a while. My impression is they're thinly staffed. It took a while to get it in here and it seemed like they ought to have been able to do that in a more efficient manner than they did, but they ultimately got the job done.

The stairlift looks fine. I had a couple concerns. I have a railing that I wanted to maintain because I do use that. There's rug on the stairway, and I wanted to maintain that. They were able to accommodate both those concerns. They just installed it over the rug and far enough away so that I could keep the railing. I used the stairlift once to see if I could make it work, and I was able to. I think my son will do fine with that. That's his part of the whole puzzle of getting him into the house.

The Bruno stairlift is great. I love it. It helped me out a great deal.

I live alone most of the time and I have stairs that I can climb, but my family was worried that it would be too much for me. So, to relieve their minds, I'm using my Bruno chairlift. It fits perfectly in my stairwell. My family can go up and down when they're here. We were surprised that there was a chairlift that would attach to stairs. We thought it had to be to a wall, and that wouldn't work for us. So, we were very happy with this one. It eases the minds of my kids who are scattered around in different cities. I live alone. So, they're very thankful for it. I find that it's rest for me, too. I'm satisfied that I don't have to worry about falling.

The Bruno stairlift is doing good. Bruno sent a representative out, initially, and showed me the merchandise. He said that he had to go back. The VA had to approve it. They sent a guy back out in order to do the measurements for the lift. And about three weeks later, he came out and installed it. The stairlift is exceptional. I'm a big guy and they got 400-pound capacity. I'm not 400 pounds, but it works extremely well. My favorite feature of it is you can let the arms up, you can let the seat up and you can lift the foot pedal. Also, it's got that rotator seat that when you get to the top of the stairs, you can pull up on that lever and you can rotate your body out so you don't have to be getting off on the steps.

The stairlift is life-changing. I don't put so much pressure on my knees going up and down the steps. The customer service is really good because the guy came out explaining everything and gave a demonstration of all the features of it. They were very professional. The stairlift is a good product. I would highly recommend it.

I've been really pleased with Bruno. We looked at different stairlift companies and we liked Bruno's and it was priced right. Their sales guy was very down-to-earth and very honest. You could tell he was a hard worker. Not only did we buy the stairlift, but we went with one of his lift chairs. We knew someone that needed one. We saw one on his display that was exactly what they needed and told them about it and they wanted it. So, we got it for them. It was one of those that uses an electric switch on it and it raises your feet and the back of your chair. I was surprised when I went to this place and they had lifts for vans. I was very impressed with the store.

As far as my stairlift, it's a straight up and down. The gentleman who did the install took two hours. The guy knew what he was doing. Having the stairlift, I can go to the basement now and do my laundry and anything else I need out of the basement.

My Bruno stairlift fits fine. I could have used the thing that turn at both ends. I only have the turn at the top. Other than that, the stairlift was installed in half a day. It wasn't long. I would recommend the contractor. They're the same ones that's getting my electric wheelchair, and also they're going to install the lift on the car. I'm happy with the contractor because the VA tries to take care of us.

Our experience with Bruno was excellent. They did a great job. They were very courteous. We had a little issue. They came back and corrected it with no questions asked. We're very pleased with their service. We also looked at Acorn. We like the design and the style of Bruno than the Acorn. The representative that came was very courteous, very knowledgeable, explained everything to us, and answered any questions we had. We are very pleased with his demeanor and his salesmanship. He invited us to come down to the office and see the setup that they have.

Went down there, we explained to the girl in the office that we were looking at the Bruno and she said, "We have this little sample set up here in our office." She took us over to the showroom, and let us ride the chair a little bit to see how it worked and how comfortable it was. She was very courteous. The installers were great. They came on time and had no problems with the install. They hooked it up. Everything was right. They explained how it operates and everything that we had to do for maintenance on it. It was a great install. I even called the company and told them after they left that we were very pleased with their installer.