Bruno Stairlifts

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros
  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons
  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 930 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, though the six customer reviews to date average 1 out of 5 stars. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 548 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

Bruno Reviews

Recent Reviews

February 18 2021 11:31AM

My husband was having a problem with his lower back. He lost a little bit of function in his legs. We have a colonial, so he had to go up and down the stairs at least twice a day.

It was becoming a little bit dangerous because I would come down with him in front of him on the stair, and one day, he lost his balance coming down. Fortunately, he sat down on the stair as opposed to falling forward on me and taking me down with him.

At that point, it was either we move into a ranch or we find a different way to get him downstairs. Walking up wasn't a problem, coming down was the problem. We went online and we looked at elevators. Then something popped up about a stairlift, so we decided to check into it.

I had someone come out to the house, and we asked a lot of questions and the person explained how it all works. We put the Bruno stairlift in, and it's been terrific.

Reggie came out from the one that was over in Westchester. He did a very good job. He explained how we use it. We did a motorized seat, and I spoke to John about changing out the motorized seat and just put in the manual.

I'm in the process of trying to do that right now because the motorized doesn't go all the way around when it gets to the top.

It just stops at some point and Richard needs for that seat to go all the way around so that when he gets off, he's getting off straight ahead and not a little bit to the side. He is at the top of the stairway and if he loses his balance, I don't want him coming down.

So, we were looking into just changing out to manual. Reggie said they just need to put a bracket in, and then they can be made into a manual seat so Richard can control it that way. That would work, I think, better for him.

I'm just waiting for the snow to at least abate so that I can have someone come out here and take care of that for me. But Bruno is a great piece of equipment.

I would have no problem recommending Bruno to anyone. We dealt with John and he was very knowledgeable and nice. We had very nice conversations with him when it came to the house.

Linda D.
New City, NY
February 18 2021 4:15AM

One of the men on our board brought Bruno up at one of our board meetings. Since we're starting to get elderly people with a lot of stairs, we thought it'd be a good idea to look into it.

During the installation, one guy came out. He did a great job. He's very friendly. I talked to him and he showed me everything. It was very wonderful. Everybody who has used it really likes it. It saved their legs and they thought it's fantastic.

One guy is pretty large and he fits in there great and he loves it, and he's 97 years old. We haven't had a really long time, but the quality seems great. The cost seemed like it was pretty reasonable.

Dan C.
Selinsgrove, PA
February 17 2021 7:28AM

We're using our Bruno stairlift a lot. Overall, we're very happy with it. We got the straight one, and then we bought the additional piece that folds back on itself. The rail folds back so that it clears the hallway on the bottom.

Right now, we have it set so we just go straight down without having to fold up because I go up and down the stairs so many times during the day.

My husband uses it sometimes to carry laundry upstairs. He puts the basket of laundry on the chair and he sends it up to me. It's funny. So we're using it for a person, and he doesn't have to carry stuff upstairs anymore.

We bought the larger chair because I wanted the footplate to extend out further. I may have to get my knee operated on and I thought, to bend my knee all the way back under, I would prefer the choice of those extra three inches sticking out.

We also thought it was going to last longer and be more sturdy, and we like the option of the rail that folds back on itself. They told us about the swivel at the top of the stairs. Every time I ride it up, I fold it back up so the others who live with me can shoot up and down the stairs.

The representatives at Bruno were excellent. They were very helpful. I thought the stairlift was well-thought-out when we were getting the initial information. I thought that this was not the first model that had been advanced to fit a varied number of needs for different people.

Marianne V.
Fort Wayne, IN
February 16 2021 2:06AM

I spoke to the Bruno representative a couple of times. She's very good, and I was very satisfied with her. We didn't have very good luck with the Harmar chairlift. One of the salesman told me to get a Bruno. I checked up on that, and that's what we got.

We've had the chairlift about a month now, and I've had good luck with it so far. My husband is going through a kidney dialysis and is quite weak, and having the chairlift on our back steps really helps him. It makes it a lot easier for him to get down the stairs.

Bruno fits in our home very good. It's not as wide as the other one we had, so it's very good. I also have no problems with the quality of it.

Marie F.
Sagamore, MA
February 15 2021 12:38PM

I got the Bruno chairlift to get me up the steps and down the steps. It's working fine. It fits perfectly in our stairwell. Somebody can get by, but it is tight. That's okay though. The installation was quick and efficient. The quality is good. It's efficient and really easy to operate.

Jack R.
Atlanta, GA
February 15 2021 9:25AM

My husband is handicap and he has special needs. When I was researching for something where he could go upstairs without using the stairs, I came through the company, Bruno. I researched more to find out about it. I did like the sales visit. It was really good.

When I researched the different products, customer service was what people were mentioning. Once you install the product, the main thing is it should be able to work nicely for a longer duration.

If something goes wrong, you need a good customer service. So, that appealed to me. A lot of the reviews said that Bruno had excellent customer service and they stand by their product.

Also, it was made in the USA. I would want to get something which gives our country more preference.

We went with the straight vertical model. It fits perfectly in our home. I could not have thought of anything better than this. We have four steps. After that, we have a small square landing. Then we have a whole flight of 15 stairs.

That landing works perfectly because my husband can climb that four steps. That landing is perfect where the chair will sit. He can also sit on the chair, and then go all the way upstairs. And upstairs, we have the landing of the lobby, so it works out perfectly.

So far, the stairlift has been really good. They've mentioned that it can take a lot of weight, and it's not flimsy. Even as far as the maintenance goes, they said it's pretty easy. There's not going to be a major issue. I like it.

Anoli B.
Duluth, GA
February 12 2021 8:11AM

The Bruno stairlift is functioning, but we can't turn it on. The alarm goes off all the time. If we turn it on, it goes up and down but the alarm keeps going. It's a very loud alarm. We changed the alarms in the house. We thought it was the house alarms. It's the chair.

We called and talked to Doug yesterday. He was the installer and he told us to call the main number. We called the number yesterday and it was busy.

The chair is fine. Doug told me it could be the contacts. It seems like the battery ain't charging. But there's power going into it, and it's just the alarm keeps going off.

Antonio and Joe S.
Billerica, MA
February 10 2021 12:25PM

I love my Bruno stairlift. It takes me up and down. It's nice. I have a good ride. I've got 13 steps, and the stairlift goes up and down. You hit that bar and it goes up, and then it comes back down. It works good. My wife uses it more. She's got problems.

Raymond N.
Winchester, VA
February 03 2021 4:31AM

I didn't wanna have to do the stairs anymore. I have a problem with balance, and the stairs is a danger zone for people who have problems with balance. So, I determined that I should get a stairlift.

My neighbor had one for a long time, and so I knew about it. I got the name of the company that she had used, so I made the call. They were very nice and they came right over.

The Bruno stairlift is fine. I found out that I was doing something wrong, so the guy came over again. He was very nice and showed me the right way to work the seat. It was perfect after that.

Lucille M.
Orleans, MA
January 20 2021 7:16AM

The Bruno chair system is working fine. It's working as installed. It has a very good quality, too. The installers were very professional.

Mr. D.
Kent, WA
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