Bruno Stairlifts

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros
  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons
  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 1,550 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, with 46 reviews and an average rating 4.3/5. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 1,854 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

Bruno Reviews

Recent Reviews

Featured Review
April 01 2022 6:40AM

The reps from Bruno are beautiful people and very nice to deal with. They came to measure a couple of times. The two men that came and installed the stairlift are also super nice people.

Bruno is a top-of-the-line kind of system. It's absolutely flawless and beautiful. It takes Patrick up and down. I can use it myself if I feel I need to. I use it to bring the laundry up and down. I bring up the groceries on it, too. It's awesome.

Joyce C.
Shaftsbury, VT
April 12 2022 12:23PM

The guy that installed our Bruno stairlift was 100% great. He didn't have to do much selling. We told him, "Get one over." It was less than 48 hours that he had it installed, too. The turnaround was unbelievable. Our mom can get down there now that we've got the stairlift. She's happy.

Gary K.
Waunakee, WI
April 11 2022 11:28AM

We had a hard time getting my wife down to the basement when we had a tornado warning. So, I wanted to get a stairlift for safety reasons mainly. Now, she can go to the basement even though she doesn't get down a lot. We have a nice big TV down there and stuff that she hasn't been able to get to.

The person who installed it is somebody we've worked with over the years for her mobility issues, and Bruno is the brand that he uses on Mobility Plus in Salem Virginia.

Our stairlift is attached to the stairs. It's a little bit wide. So, it takes space away. That was the trade-off. The chair and the rail seem really solid. It's got good quality.

My wife's tried it out and she's gone up and down a few times. She's done all right with it. We're very happy with it.

George N.
Blacksburg, VA
April 06 2022 9:43AM

I was trapped on the second floor, and the times I had to go to the hospital, I had to get an ambulance service with a chairlift. So, before I come home, my buddy, Dave, got Bruno to put the stairlift going from the second floor to the basement, to where the basement den is, to where the entrance to the house is.

I just got another one a week ago going from my second floor to the third floor. So, now I have full access to the house.

The guy that came in that did it was friendly. I was here to sit for the second one. He did a great job. He was cordial and efficient and he was in and out in a couple of hours. I was amazed at how fast he set this thing up.

I got nothing but good to say about the installation, the company, and Bruno's personnel. They're good people. I'd deal with them again.

Jorge K.
Rickyville, PA
April 05 2022 1:24AM

The installation of our straight Bruno stairlift went well. They did a good job. So far, I haven't had any problems. I can get up and down the steps.

Richard P.
Ooltewah, TN
April 03 2022 6:11AM

The local dealer recommended Bruno. Our sales rep was very courteous and professional. He gave me a very good quotation. The installation was done very well. The quality is pretty good. The remote control works well, too. So, we're pretty happy with it.

Peter S.
Cumming, GA
April 02 2022 3:36AM

I needed a stairlift right away. I had fallen and broken a bone in my ankle, and it was a problem getting up and down the steps. Getting a stairlift was one of the solutions to the problem.

With some of the other companies that I called, it would be a week or two weeks or the prices were not where I needed them to be. Plus, Bruno offered a two-year guarantee on labor and parts.

Bruno did send someone out to talk with me and to measure, and I was able to ask questions. The visit was good. They explained the questions that I had, and they told me about their product and how it would operate and how much room it would take up and where it would start and stop.

The stairlift is pretty compact. I can close the seat. I can lift the arms and the footrest. That gives me even more room if I need to push it and let it sit there for a while once my leg gets better.

I was originally concerned about the amount of space that it would take up on the steps, but it really doesn't take up as much as I thought it would.

Verbena R.
Baltimore, MD
April 01 2022 7:36AM

Because of the injury that my sister-in-law sustained, she needed to have a chairlift and the company that we went to has Bruno and that was what was recommended.

The sales rep was great. He came out right away and gave us advice on what we needed to do. It was great. The only hard part was we had to wait 14 weeks. It was manufactured and shipping was delayed.

Vickie .
San Francisco, CA
March 31 2022 12:57PM

Our Bruno stairlift does what it's supposed to do. Chattanooga Mobility did the work for us. I felt better with them doing the work even though they were about $900 higher than I could've got it with Acorn. They came out and looked and gave us a price and then came back when they said they would and put it in.

We had two guys and they put two lifts, one for upstairs from the first floor and one going from the first floor to the basement. They were pleasant to work with. They did what they said they'd do. If the price would've been a little bit better, then I would've been tickled to death.

Mack S.
Apison, TN
March 31 2022 4:23AM

Our experience with Bruno has been fantastic. The team they had was great. I had two lifts put in because I've got a split staircase, and my staircase goes down to a landing and then goes down to the basement. The installation took one day for each. My wife loves the product. It's a big thing for her to go up and down the steps. So, it works out for her.

Frank M.
Roanoke, VA
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