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Bruno Stairlifts

4.6 Stars (152 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 25, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited by: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Bruno Independent Living Aids is a third-generation family business, located in Wisconsin, dedicated to making the lives easier of people with mobility challenges. Bruno manufactures straight and custom-curved rail stair lifts - for both indoor and outdoor use - that are known for quality, performance and customization.

Bruno Stairlifts

Editorial Breakdown

Customer Service 4.3 Stars
Customization 4.5 Stars
Warranty 4.8 Stars
Price 4.5 Stars

Overall Rating 4.5 Stars

Bottom Line

Bruno makes multiple indoor and outdoor stairlifts including straight and curved stairlifts. Check out our picks for the best stairlift companies by clicking the link below.

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros

  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons

  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 1,550 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, with 46 reviews and an average rating 4.3/5. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 1,854 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

152 Bruno Reviews

Write Review

Featured Review

5 Stars

May 06 2022 11:06AM

The Bruno chairlift is working well. Bruno looked like it would fit our needs and they gave us the price of it, and it was affordable. The installers were courteous and kind. They cleaned up their mess when they were done. So, I was happy with that.

My dad uses the product. He's having difficulty climbing the stairs and now, he can get up and down the stairs.

Wanda B.
TN, TN
5 Stars

January 21 2023 2:37AM

The whole thing with Bruno was excellent. The stairlift is perfect. It's a seat on a rail going on my stairs. It's very simple. It was not a rip-off.

Richard D.
Yorktown Heights, NEW YORK
5 Stars

January 19 2023 5:39AM

Bruno did it better than just giving a demonstration. If you watch someone do something, it doesn't fit in as well as if you do it yourself. So, I got in the chair and went up. In addition to the demonstration, one of them did give some very good information about its use.

Vera R.
Canyonville, OR
5 Stars

January 17 2023 6:47AM

The Bruno stairlift seems to be working well. The remote control was messed up a couple of times, but the mechanism seems to work great. I'm glad that it's American-made, and we're happy with it.

The guy that did it was great. I had called a dealer in Elkins, West Virginia and they were like, "Well, yeah, we could send someone down to assess. And then, we could order you one. And in four or five weeks, we get it in and we'd arrange to install it."

The guy from Roanoke asked me if it was a straight one, and I said, "Yeah." He asked me about the ceiling height and length of the steps and he said, "I've got one ready to go. I'll be there in two days to put it in." He was super.

William S.
Princeton, WV
5 Stars

January 14 2023 6:14AM

The people up in Castleton that we dealt with were so helpful, and we decided that we wanted to have them install our chairlift. We love our Bruno stairlift. We use it all the time, and we've shown it to all of our friends and we couldn't be more pleased.

Sherry M.
Bloomington, IN
5 Stars

January 12 2023 11:34AM

The quality of our Bruno stairlift is really good. My husband couldn't get in the basement. That's where his little shop is at. He wouldn't even be able to go to the shop where he stays every day, so we could not make it without the stairlift.

Judith R.
Chattanooga, TN
5 Stars

January 12 2023 10:47AM

I purchased a Bruno stairlift because I have rheumatoid arthritis. I drive in my garage and then I have to walk up the stairs and my whole house is upstairs.

Bruno's rep was very nice and very helpful, and their techs were very good. I love my stairlift. It was the best thing ever. It's pricey, but it has helped me so much that I'm great with it.

Olga M.
Salem, OH
1 Star

November 30 2022 12:11AM

The installer came in 10:15, worked all day and couldn’t get it right. He wanted to go back and get a different unit after all day. Said the rail was bad. His boss told him he couldn’t. The salesman said he had permission to come back.

As we waited for a while for them and made doctors appointments according to their availability. Now we are inconvenienced and they won’t come back for days. A bunch of dishonorable liars. A shame that I can’t give them less than 1 star.

John R.
Conshohocken, PA
5 Stars

November 28 2022 4:52AM

The Bruno representatives were wonderful. They were very efficient and got the job done. I especially appreciated how courteous they were.

The stairlift is wonderful. I can get downstairs and do my own laundry now. I can get to my drafting table and work on my art. I can get to my sewing table. It's all downstairs, and I can get to it all.

Susan F.
Julesburg, CO
4 Stars

November 27 2022 2:16AM

The Bruno stairlift increases my mobility. I ride up and down on it. It's made a big difference.

Mrs. C.
USA, USA