Bruno Stairlifts

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.

Pros
  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety

Cons
  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Indoor
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Indoor
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Indoor
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Outdoor
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Outdoor
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 930 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, though the six customer reviews to date average 1 out of 5 stars. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 548 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.

Conclusion

When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

Bruno Reviews

Recent Reviews

Featured Review
October 23 2020 6:27AM

I had three companies come in to give me estimates. Bruno was the very first to come. I liked their rep a lot. I felt like he made me feel comfortable. The night before when I was just doing stairlift research online, I found Bruno.

I watched some kind of video about Bruno, and I liked the video. The stairlifts were made in Wisconsin and is manufactured in the United States. I'm trying not to buy anything overseas now.

I didn't have anybody else come to my house. I knew what it was gonna cost, and the Bruno rep's estimate was right at where it should have been. He didn't hose me. It's a custom stairlift so I know how much the difference is. Being in real estate, I have an idea what it cost.

I got a curved custom stairlift. I love it. It's all great. The only negative I have for that stairlift is when my grandma gets to the top of the stairs, she forgets to turn it, and so it's sitting sideways to the stairs.

I'm afraid that if she tries to get out because she forgets, she could fall down the stairs. She's trying to remember, though. She's 91. I wish when it went to the stairs, it just wouldn't turn. She has to lift up that handle and turn the seat.

The guy that did the measuring that sold it, John, was perfect. He was very professional, but personable and likeable.

Then the installation team was three kids, but they did a great job. They're very well trained. One of the kids is one of the owner's kid. He was good. They had an older kid who's probably in his 20s, and he was the foreman. He did a great job too. They put it in quickly.

As far as the Bruno stairlift, we haven't used the remotes, but they're nice. We just took a velcro and put it on both sides, top and the bottom. Grandma really doesn't use them. But it's nice to have them because I grabbed it before where it's at the bottom of the stairs.

A couple of times, she's feisty, and she climbed the stairs a couple of times without getting on the Bruno. So, I just grabbed the remote and pull it up so it's ready for the next time she's ready to go down.

The only negative is one of the armrests won't stay up. It just keeps falling down. It's a wide stairs. So, it doesn't really bother me, but it would be nice if that would fold up.

When you push it up, it just comes falling down. It's loose. I'm a do-it-yourself person, but I haven't really messed with it. I'm wondering if I'd just take my screwdriver and put it in the screw and tighten it.

My grandma is using the stairlift, and she's like 95 pounds. It has a 400 pound limit, so we're pretty good. It's enabled her to live in the lower level. It's really allowed us to move her in.

We got a living area upstairs, a living area downstairs, but no living area on the first floor. It's a big house with a bunch of kids, so it worked out.

My overall experience with Bruno was very smooth, easy, and I felt like I was delivered what was promised.

Rob F.
Noblesville, IN
July 25 2021 6:52AM

Bruno's distributor was close by and that was important in case there will be any problems or maintenance.

As far as the customer service, we worked with Luke. He came out and did an assessment. Then, from there, we placed an order, and then he came out and installed it. He was very knowledgeable and did an excellent job.

Our Bruno stairlift works really good. It serves the purpose really well. It's compact so it folds up so that you can easily get around it and down the stairs. It's a great product.

When it comes the time that you need it, it's better to have it than having to move out of your home. It allows you to be more independent and stay in your home longer when you have stairs.

Herbert W.
Grafton, ND
July 20 2021 6:24AM

My son's handicapped and we have a two-storey house and his ability to get up downstairs is decreasing. The people that we contacted all had Bruno. It helped with the weight limit. We thought it had the best platform for his feet.

It turned out though that the footrest doesn't stick out far enough. So, we just fold that up and have him go up and downstairs without the thing. Overall, we like the stairlift. It's worth it, works well and we wish we had done it sooner.

SANDY F.
DAVENPORT, IA
July 20 2021 5:15AM

If you lived in a two-storey house and couldn't access the second floor because you couldn't get up the stairs, wouldn't you like a Bruno chairlift? I like mine. It's made it possible for me to go upstairs, which I couldn't do before. There's nothing I dislike about its features.

Curtis L.
Seattle, WA
July 18 2021 4:44AM

We decided first on the straight stairlift from Bruno, and we had to make a change because it required two chairs, one to the first landing, and you switch to another chair, and then one to the second landing.

It was a pain in the neck because you had to ask the person to change chairs and you don't want to do that. So then, we had them remove everything and put in the curved. With our stairlift, we like the convenience for a person moving around.

Doris S.
Wilmette, IL
July 16 2021 5:17AM

Bruno's sales rep was fine, but I think he should have put some kind of phone number in case we have a malfunction. Other than that, the stairlift works pretty good for us. It made my husband able to use the bathroom and go to his bed.

Mrs. H.
Coeur D'Alene, ID
July 16 2021 2:30AM

I love our Bruno stairlift. It's wonderful. Plus, the people that put it in did such a good job and got everything like they said they would.

My husband and I are both partially disabled and have a hard time getting up and down. We've got two sets of stairs. I was going to get an elevator, but I couldn't afford that. We couldn't find a place to cover all three stories of the house.

Then, I saw an ad for Bruno and I checked on it and the company is highly recommended. It's highly rated on Better Business Bureau, which was very nice to see.

I looked at the different ones and I thought Bruno looked like the best for what we needed. It turned out it was because the people that put it in were perfect. They did everything on time and we are very satisfied with it.

We would recommend Bruno 100% to anybody that needed one. It's convenient and I like the fact that one person can go up, and then we can make it come back down. Overall, it's been godsend for us.

Dale J.
Sandpoint, ID
May 22 2021 11:54AM

We're enjoying our stairlift. We should've gotten it a long time ago. I have fallen down the stairs, and we're older, so we decided we need to get anything that benefits us in our older days.

We got some estimates around and Bruno was recommended that they were higher rating. Their reps were wonderful. We liked them. The guys that were here told me that they maintained it, so we won't have to worry about the batteries. We just call.

I like the stairlift because it doesn't take that much space. I have hardwood flooring and I don't like for it to come right down in the floor unless I really need it to. This comes right up to the stairs and it just shuts the door.

Having the stairlift is wonderful because we have a basement, and I go down there once a day and sometimes, twice a day. I don't have to worry about falling, too.

We already have recommended Bruno to people we know, and a lot of them went down there and checked it out and they liked it.

Shirley P.
Benton, TN
May 16 2021 11:56AM

The Bruno sales rep was cordial and explained everything. We talked about what I wanted and what she could give. She knew everything. She answered all my questions. I understood everything she had to say.

Because I have a tri-level house and I have arthritis in my back and my joints, I can't climb the steps anymore. So, my Bruno stairlift assists me to get from all three floors.

My stairlift is a lifesaver. I don't use it every time. If I'm feeling good, then I walk up. But if I'm having problems, then I've got that thing to take me up.

I got the curved one because I got three levels. So, it comes up out of the bottom level to the middle level, and then it makes a 180-degree turn and goes up to the third level. I'm happy and satisfied with it.

The rep told me that it would hug real close to the wall and I can leave my handrails the way I had them. So, everything is fine.

The only thing is I know it's not going to fall off but as it goes up, I hear a little bit of creaking sound, but it doesn't rock you back and forth. So, it's sturdy.

They couldn't secure it to the bottom floor because I had tiles. The installer said if he drilled a hole in that tile, it would do nothing but crack. So, he supported it. He put a piece of a carpet under it, but that carpet has come out. So, the very bottom of it is not touching anything.

Then, the butterfly trigger on the end of the arm where you can sit down and use it to go up and down quit the first day. So, I called them and we have to use the remote control.

They came out after about 10 days when I called. They came to see what was wrong, and one guy said the seat comes from the factory that way, but to me, that seat was mounted too close to the frame.

When I sat down on it, it cut the wire going to the butterfly trigger on the arm in two. He said he was going to have to order another cable. That's been about three weeks now and it's still not fixed.

Milton M.
Troutman, NC
May 13 2021 1:02AM

I liked what I read online about Bruno and I like the pricing as well. One recommendation I have is when they install the stairlift, they could start sending something to cover the hardwood floor because it's a very long product. That way, there are less chances of damaging the floor.

Other than that, I had a good exchange with the salesperson and the installers. There was good communication there.

The stairlift is of good quality. It works well. My mom is super happy with it. It's been a blessing in my mom's life, so I highly recommend it. Go for it. Don't delay it.

Deepa S.
Aurora, IL
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