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Bruno Stairlifts

4.6 Stars (198 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 25, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Bruno Independent Living Aids is a third-generation family business, located in Wisconsin, dedicated to making the lives easier of people with mobility challenges. Bruno manufactures straight and custom-curved rail stair lifts - for both indoor and outdoor use - that are known for quality, performance and customization.

Bruno Stairlifts

Editorial Breakdown

Customer Service 4.3 Stars
Customization 4.5 Stars
Warranty 4.8 Stars
Price 4.5 Stars

Overall Rating 4.5 Stars

Bottom Line

Bruno makes multiple indoor and outdoor stairlifts including straight and curved stairlifts. Check out our picks for the best stairlift companies by clicking the link below.

Bruno Stairlifts Review

Bruno was founded by a US Veteran with the goal of being a leading provider of solutions for an independent lifestyle. In addition to stair lifts, Bruno designs and builds scooter/wheelchair lifts for homes, businesses and vehicles. Their stair lifts and other mobility products are sold, installed and serviced by factory-trained local dealers.

Whether the stairs are inside or outside the home, Bruno makes stairlifts to accommodate every configuration of curved or straight staircases. Bruno’s unique vertical stairlift rail system allows for maximum open space on the steps, and multiple stairlift options are available to accommodate the individual user’s needs.


  • ISO 9001 Certified
  • Indoor and outdoor stairlifts
  • Global brand known for quality and safety


  • No online purchasing from Bruno website
  • No DIY installation, must pay an installer

Bruno Stairlift Models

All Bruno stairlift models feature a chair attached to a rail that is secured into the stairs. When the rocker switch on the chair’s armrest is pushed, the stairlift travels up and down the steps. Bruno straight stairlifts use a vertical anodized aluminum rail; whereas, Bruno curved stairlifts feature a custom-made, vertical e-coated steel rail for stability and a precise fit. For details about how stairlifts work, see our Stairlifts Buyer’s Guide.

Bruno stairlifts are powered by two twelve-volt batteries, allowing the stairlift to operate in a power outage. While in a parked position at the end of the rail, Bruno curved stairlifts are automatically recharging their batteries. Bruno straight stairlift models were the first stairlifts in the industry featuring charge strips along the entire rail which enable the unit’s batteries to constantly charge no matter where the unit parked.

All Bruno stairlift models are equipped with standard safety features including obstruction sensors that stop the lift if the chair hits an object on the steps and a seat belt to secure the user in place.

Bruno Stairlift Models
Models Features
Elan Straight Stairlift
Bruno’s most popular straight stairlift, with a 300 lb – lift capacity, features a vertical rail that allows the stairlift to be installed close to the wall for maximum open space. Folded rail and other power options available.
Elite Curved Stairlift
Custom hand-built rail for precise fit, and smooth, consistent ride. High performance with stylized look offers 400-lb lift capacity. Select power options to customize the Elite curve to your needs.
Elite Straight Stairlift
Luxury quality chair with extra padding and a higher backrest that provides ergonomically-correct comfort. Vertical rail installs close to wall installs. Multiple fabrics, colors, and power options. 400 lb lift capacity.
Elite Curved Outdoor Stairlift
Curved rail custom built to exact specifications of stairs. Engineered to withstand harsh weather – performance tested from 0⁰ F to 125⁰F. Cover provided with stairlift.
Elite Outdoor Stairlift
Marine-grade vinyl padded seat and arms and waterproof cover for weather protection. Anodized aluminum rail with covered gear rack. 400-lb lift capacity.

Bruno Stairlifts Costs and Warranty

Bruno straight stairlifts have a limited lifetime warranty. Curved and outdoor models come with a comprehensive five-year limited warranty on components and two years on parts. You may get additional warranty coverage through the authorized Bruno dealer or installer.

The cost of a Bruno stairlift varies depending on the custom configuration and dealer. According to a HomeAdvisor survey, where over 167 consumers were asked about their stairlift purchase, the cost of a stairlift in the United States runs between $3,000 and $10,000. The price depends on the model, the rail length, upgrades, and state permitting requirements (businesses). A straight stairlift can cost between $2,000 and $5,000 and a curved model from $8,000 to $10,000. High-end customized stairlifts cost up to $15,000. The average labor cost for installation is $70 per hour, and electrical work should be around $300. Call your local government office to discuss building permits.

Bruno stairlifts

Source: Bruno

How Bruno Stairlifts are Installed

Bruno dealers are factory-trained to ensure professional installation of your lift. It takes an average of two-to-three hours to install a straight stairlift. A curved stairlift takes longer to install based on the complexity of the curves and length of the stairlift rail.

Where to Buy Bruno Stairlifts

You can buy Bruno stairlifts from an authorized dealer in your community. To find an authorized dealer in the United States or Canada, visit Bruno’s website. If you need to find a Bruno Stairlift dealer outside of North America, there’s a form you can complete and submit on the website. You can also request a stairlift quote on the Bruno website.

Bruno Stairlift Complaints

Bruno Independent Living Aids is rated at nearly 5 out of 5 stars with 1,550 reviews on ConsumerAffairs. Customer feedback frequently mentions the quick installation process and how well the stairlift improved mobility. Reviewers often spoke highly of the authorized dealers as being friendly and professional. Bruno has an “A+“ rating with the Better Business Bureau, with 46 reviews and an average rating 4.3/5. Bruno resolved or offered to resolve each complaint, even contacting dealers to get customers the resolution they desired. On TrustPilot, Bruno scores a 9.6 out of 10 stars across 1,854 customer reviews.

Bruno Stairlifts Q&A

  • Can I install a Bruno stairlift myself?
    Only authorized dealers and technicians can install Bruno stairlifts. There are no DIY options available at this time.

  • Bruno Elite Curved

    Elite Curved, Source: Bruno
  • Does insurance cover some of the costs for Bruno Stairlifts?
    Most health insurance plans don’t cover the full cost of buying and installing stairlifts, and Medicare provides no coverage. See How to Pay for Aging in Place Home Remodeling for tips on making a stairlift affordable, and ask your Bruno dealer about financing.

  • Can you order Bruno stairlifts online?
    New Bruno stairlifts must be purchased and installed by a local authorized Bruno dealer. Most Bruno dealers will not install a stairlift not purchased from them, so ordering them online is not recommended. In addition, by using a dealer, a trained specialist is able to properly measure the steps and also determine if any options are needed to customize the stairlift based on the individual user’s capabilities.

  • Are Bruno stairlifts permanent?
    Since Bruno Stairlifts are not permanently installed and do not require home modification, you can remove them from your home if they are no longer needed.

  • Will Bruno stairlifts work in a power outage?
    Bruno models operate on battery power that are being continually charged via a wall outlet. If the power goes out, the stairlift is then able to operate from the battery power.


When you’re in the market for mobility equipment such as a stairlift, it’s essential to choose the highest quality and safest product possible. Bruno Independent Living Aids has been in business for more for 35 years, stands by its products, manufactures all their lifts in the United States and carries leading industry certifications for safety. Consumer reviews indicate that Bruno stairlifts are reliable and the company listens to customers.

If you are interested in learning more about a stairlift from Bruno, give them a call (877) 718-1244 or visit their website.

198 Bruno Reviews

Write Review

Featured Review

5 Stars

May 06 2022 11:06AM

The Bruno chairlift is working well. Bruno looked like it would fit our needs and they gave us the price of it, and it was affordable. The installers were courteous and kind. They cleaned up their mess when they were done. So, I was happy with that.

My dad uses the product. He's having difficulty climbing the stairs and now, he can get up and down the stairs.

Wanda B.
5 Stars

November 25 2023 6:10AM

Bruno was really nice to deal with. Keith was very personable and did a really good job. We tried two different solutions and it became apparent that one that they could provide would never pass an inspection. So, we went with a stairlift instead of the elevator thing. Keith was very thorough. The installation team was lovely. They worked the whole time and were very personable as well. They were here about half a day.

The Bruno stairlift is curved. It's perfect. It leaves us lots of room to walk up beside it. It really works well. It fits the stairwell perfectly. Keith did multiple photographs that were fed into a computer. Then the computer would have put it together with the curvature and the rise. So, it was perfectly manufactured. The quality seems fine. Some of the plastic bits are a little loose, but they're plastic. It's adequate for a plastic thing and it's outside, so that's good.

Paul R.
Gold Beach, OR
5 Stars

November 20 2023 8:38AM

I'm very happy with the Bruno product. It's been a great help. I got a straight indoor one, and it fits into the stairwell very well. The installer did his work, and I went about my business. There was no mess.

Emma S.
Duquesne, PA
3 Stars

October 30 2023 1:20AM

We had a Bruno stairlift installed for my son and that went fine, except we had to do a little electrical work. The guy that had to do that work hurt his foot, so he had to redo some rescheduling on that. Eventually, he got out here and did it, and everything's hunky-dory. It just seemed like a one-horse operation to me. That one person got hurt and it closed the whole thing down for a while. My impression is they're thinly staffed. It took a while to get it in here and it seemed like they ought to have been able to do that in a more efficient manner than they did, but they ultimately got the job done.

The stairlift looks fine. I had a couple concerns. I have a railing that I wanted to maintain because I do use that. There's rug on the stairway, and I wanted to maintain that. They were able to accommodate both those concerns. They just installed it over the rug and far enough away so that I could keep the railing. I used the stairlift once to see if I could make it work, and I was able to. I think my son will do fine with that. That's his part of the whole puzzle of getting him into the house.

Mark T.
Rocky Mount, VA
5 Stars

October 21 2023 5:30AM

The Bruno stairlift is great. I love it. It helped me out a great deal.

Amanda T.
Michigan City, IN
5 Stars

October 20 2023 11:36AM

I live alone most of the time and I have stairs that I can climb, but my family was worried that it would be too much for me. So, to relieve their minds, I'm using my Bruno chairlift. It fits perfectly in my stairwell. My family can go up and down when they're here. We were surprised that there was a chairlift that would attach to stairs. We thought it had to be to a wall, and that wouldn't work for us. So, we were very happy with this one. It eases the minds of my kids who are scattered around in different cities. I live alone. So, they're very thankful for it. I find that it's rest for me, too. I'm satisfied that I don't have to worry about falling.

Diana S.
Frankfort, MI
5 Stars

October 14 2023 10:10AM

The Bruno stairlift is doing good. Bruno sent a representative out, initially, and showed me the merchandise. He said that he had to go back. The VA had to approve it. They sent a guy back out in order to do the measurements for the lift. And about three weeks later, he came out and installed it. The stairlift is exceptional. I'm a big guy and they got 400-pound capacity. I'm not 400 pounds, but it works extremely well. My favorite feature of it is you can let the arms up, you can let the seat up and you can lift the foot pedal. Also, it's got that rotator seat that when you get to the top of the stairs, you can pull up on that lever and you can rotate your body out so you don't have to be getting off on the steps.

The stairlift is life-changing. I don't put so much pressure on my knees going up and down the steps. The customer service is really good because the guy came out explaining everything and gave a demonstration of all the features of it. They were very professional. The stairlift is a good product. I would highly recommend it.

Johnny W.
Magnolia, DE
5 Stars

September 28 2023 11:00AM

I've been really pleased with Bruno. We looked at different stairlift companies and we liked Bruno's and it was priced right. Their sales guy was very down-to-earth and very honest. You could tell he was a hard worker. Not only did we buy the stairlift, but we went with one of his lift chairs. We knew someone that needed one. We saw one on his display that was exactly what they needed and told them about it and they wanted it. So, we got it for them. It was one of those that uses an electric switch on it and it raises your feet and the back of your chair. I was surprised when I went to this place and they had lifts for vans. I was very impressed with the store.

As far as my stairlift, it's a straight up and down. The gentleman who did the install took two hours. The guy knew what he was doing. Having the stairlift, I can go to the basement now and do my laundry and anything else I need out of the basement.

Patsy B.
Radford, VA
5 Stars

September 17 2023 12:49PM

My Bruno stairlift fits fine. I could have used the thing that turn at both ends. I only have the turn at the top. Other than that, the stairlift was installed in half a day. It wasn't long. I would recommend the contractor. They're the same ones that's getting my electric wheelchair, and also they're going to install the lift on the car. I'm happy with the contractor because the VA tries to take care of us.

Lemuel B.
Torrington, WY
5 Stars

September 17 2023 11:42AM

Our experience with Bruno was excellent. They did a great job. They were very courteous. We had a little issue. They came back and corrected it with no questions asked. We're very pleased with their service. We also looked at Acorn. We like the design and the style of Bruno than the Acorn. The representative that came was very courteous, very knowledgeable, explained everything to us, and answered any questions we had. We are very pleased with his demeanor and his salesmanship. He invited us to come down to the office and see the setup that they have.

Went down there, we explained to the girl in the office that we were looking at the Bruno and she said, "We have this little sample set up here in our office." She took us over to the showroom, and let us ride the chair a little bit to see how it worked and how comfortable it was. She was very courteous. The installers were great. They came on time and had no problems with the install. They hooked it up. Everything was right. They explained how it operates and everything that we had to do for maintenance on it. It was a great install. I even called the company and told them after they left that we were very pleased with their installer.

Al & Ilva B.
Poquoson, VA