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Widex Review
4.4 Overall Rating
Ease of Purchase
Warranty
Price
Customer Service
Bottom Line
Widex hearing aids are known to deliver natural, high-quality sound and emphasize what the wearer wants to hear rather than just amplifying all sounds. Background noise is one of the most common complaints from those who wear hearing aids. Widex hearing aids distinguish between conversations and outdoor blockers like wind and other background noise.
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About Widex Hearing Aids
Widex is top-rated for the best hearing aids. We named it as having great natural sound in our guide to hearing aids, with good reason. The prescription hearing aids feature directional microphones, noise reduction, and processing channels for a better, more natural sound. It’s a family-owned company founded in Denmark in 1956. Today, Widex is one of the largest manufacturers of technologically advanced hearing aids in the world.
Pros
- Available at hearing aid centers and audiology offices across the U.S.
- Free, no-obligation trial
- All Widex hearing aids are water-resistant
- Variety of style options (RIC, BTE, CIC)
- Technologically advanced and highly customizable
Cons
- Not available online: must have a prescription
- Some models are expensive
Widex Hearing Aids Models
| Family | Type | Standout Feature | Best For |
|---|---|---|---|
| Allure | RIC | Advanced speech clarity | Noisy environments and premium performance |
| SmartRIC | RIC | Improved battery life and directional hearing | Active lifestyles and all-day wear |
| Moment | RIC, BTE, ITE | PureSound technology: more natural, less processed sound | Natural sound quality and the option to listen to music |
Widex is a popular hearing aid manufacturer that offers a wide variety of hearing aids for adults and children with mild to profound hearing loss. With a total of five models, three models, the Allure, SmartRIC, and Moment, are the most widely available. All three mainstream models support hands-free phone calls with iPhones or Android phones, speech-in-noise technology, and sound assist. It currently uses different platforms for each line, such as the Moment app. Take a look.
Widex Allure
Widex Allure hearing aids are the latest line. It’s a premium hearing aid that delivers clearer speech understanding and more natural awareness in complex listening environments. It uses advanced sound processing and AI-driven hearing aid technology to distinguish speech from background noise while maintaining a balanced, realistic noise performance. It’s rechargeable and supports Bluetooth streaming. The app-based controls allow for personalized fine-tuning and adjustments as needed.
Widex SmartRIC
The SmartRIC features an L-shaped design that places the microphone higher on your ear and at an angle that has been tested to enhance your ability to hear in any sound environment. In this position, the microphones are horizontal, and the inlets reduce wind and touch noise more effectively. This model offers 37 hours of battery life for hours of streaming and a portable charging station, perfect for real-world, active wearers.
Widex Moment
Widex Moment is designed to deliver a more natural listening experience with ZeroDelay technology by reducing processed sounds that some hearing aid users notice. It uses PureSound technology that produces more realistic speech and environmental sounds. This is especially beneficial for those first-time hearing aid wearers and music lovers. Moment hearing aids come in multiple styles, such as behind-the-ear, in-the-ear, and receiver-in-canal, and are rechargeable. The Moment, like the Allure, also has Bluetooth connectivity and customizable settings through the Widex app.
Other Widex options include the Evoke and Cros. These are designed for more specialized hearing care. The Evoke uses adaptive sound processing to automatically adjust to different listening environments, while Widex CROS is designed for individuals with single-sided hearing loss by routing sound from one ear to the other.
Widex Hearing Aids Pricing
Widex does not state the price of its hearing aids on its website; as a result, the price varies by provider and by the services they offer, as well as by the hearing aids themselves. In general, you can expect to pay between $1,000 and $6,500 per pair for Widex hearing aids. Each model has multiple sub-models that differ in price due to the addition or subtraction of features and technology. The technology, level of hearing loss, rechargeable batteries, and other factors affect the price of Widex hearing aids.
Widex Hearing Aid Warranties
Warranties on Widex hearing aids depend on the model you buy. Warranties generally cover repairs, loss, and damage, but the warranty length and coverage are dependent on where you get your hearing aids. Some Widex retailers also offer extended warranties.
It’s important to note that Widex will only honor warranties from Widex-authorized dealers.
Where to Buy Widex Hearing Aids
Widex hearing aids are available through channels that provide in-person hearing diagnostics and help with fitting, selecting, and maintaining the devices. If you buy Widex hearing aids online without the benefit of hearing care professional guidance, the warranty will be invalid. Use the “FInding a Hearing Aid Shop” or “Try Widex” link on the Widex website to find authorized hearing specialists in your area.
Widex Compared to Other Brands
Widex stands out from competitors like Oticon, Phonak, Resound, Starkey, and Signia for its focus on natural sound through technologies such as PureSound, telecoil compatibility, and adaptive sound-processing. Other hearing aid brands prioritize aggressive noise filtering or strong amplification, whereas Widex appeals to those users who want speech, music, and environmental sounds to feel more balanced and realistic. The company also offers a variety of styles and premium features, such as rechargeable batteries, Bluetooth streaming, and app controls for both iPhone and Android users, and tinnitus management functions.
Widex Hearing Aid Complaints
Widex has a 2.0 out of 5 rating on ConsumerAffairs. The most common complaints are about the cost—a higher price tag than most leave Widex users frustrated if the hearing aids need repair. Working with such advanced technology can be challenging for low-tech seniors. We suggest downloading the user from on the Widex website and working with your audiologist to learn how to use hearing aids.
Widex Hearing Aids FAQs
Yes. Widex hearing aids are known for their natural sound quality and advanced sound processing technology. They’re also one of the most recommended brands by the experts we’ve spoken to during our hearing aids research.
As a general rule, Medicare Supplement policies and private health insurance companies may cover a portion of the costs of hearing aids. You should always check with your insurance company to determine whether your policy covers hearing aids before making an appointment with a hearing specialist. Medicare Part B does not cover hearing exams, hearing aids or fittings but pays for diagnostic hearing and balance exams if your doctor orders them to determine if you need medical treatment.
Yes, Widex offers tinnitus relief. It offers Widex Zen therapy and sound therapy to help combat tinnitus symptoms. These customizable tones and sound programs help reduce perceived tinnitus and improve listening comfort.
You can get assistance with your Widex hearing aids by contacting the authorized seller you purchased from or clicking on Service and Support on the Widex website.
Conclusion
Widex knows that hearing aids are not a one-size-fits-all product. Widex offers a great deal of helpful information about hearing loss and hearing aids on its website, but your audiologist or healthcare professional should ensure you get the hearing aids that work best for your lifestyle and level of hearing loss. Widex hearing aids are among the best you can buy, thanks to the company’s technology and years of development to serve people with hearing loss.