Widex Hearing Aids

When they work, they're fine. But at $7000/pair, you actually expect them to work all the time. I have to pair these via bluetooth to my phone at least 2-3 times a day.

Widex customer service is of no help; they claim that the problem is with the phone, that it's a "known problem" and that Samsung will come out with a fix any day. But that's pretty much **, because I don't have bluetooth issues on my phone with any other device, and of course Samsung says that there is no such problem nor pending fix.

It's quite disappointing to pay for top-of-the-line technology and then have Widex point the finger at someone else when something goes wrong.

I bought a pair of hearing aid Widex moment for almost 12,000 Dhs. I thought my hearing problem will be solve with wearing hearing aids during my work since this was my problem why I decided to buy hearing aid.

I got upset since I cannot still understand clearly what my colleagues was telling me, if I will increase the audio I can hear the sound of AC like a strong wind on my ears and this make me headache. My audiologist said to return again to her to be able to fix the problem, I hope this can be fix.

Widex hearing aids squeal & have feedback when your hands get near your ears. They are advertised to block background conversations from making primary conversations unintelligible. They do not do that. TV background noise is not canceled too.

When I complained to the audiologist, she said I needed to pay lots more money for Widex models with more features or return the new ones I was just prescribed. I returned the ones I had just been prescribed because they were crap.

I have L and R Widex Evoke 440 hearing aids. They work together to achieve sound quality that rivals natural hearing. They adjust to different scenarios such as restaurants, background noise, conversation, music, TV.

Each feature is controllable through your iPhone or Android. If you misplace one, you can identify when it was last discoverable through the search feature on your phone. You can stream music from your phone or through Bluetooth technology through your car media.

I have the type with batteries that have to be replaced and the hearing aids say, "battery low" so that I know it will soon be time to replace them.

They are easy, lightweight...but, the only drawback is that if you wear glasses or a mask or have long hair, they are easy to lose. I just lost one and now have to replace it at $1,800.

I have virtually no discernible hearing on my right side so I have been fitted with a bicros hearing aid. Many companies do not even make these kind of hearing aids because it is rare to be deaf on one side. I have had a Starkey bicros and my recent bicros made by Widex.

I cannot begin to tell you how much better the Widex bicros is compared to the Starkey. The sound quality is so much better with Widex, the battery life is triple that of the Starkey, the Starkey technology seemed very clunky, but the biggest difference was that the microphone side of the bicros on the Starkey continually died.

It would be fixed only to die within hours or days later. Was returned five times in a year! When my new hearing plan kicked in I ditched the Starkey and have been very happy with the Widex.

Not all audiologists really know how to properly program a bicros so that is also hugely important.

I purchased these hearing aids about 4 years ago. During the 3 year warranty, they were replaced multiple times as they failed repeatedly. Now they are out of warranty and, of course, they are failing again.

When both hearing aids are turned on, I get a clicking in the left ear. I believe this is due to a problem in the digital communications between the two hearing aids. I am ready to abandon them.

I paid over $6000 for these and regret it. Other things indicate that Widex as a company does not care about their end users, only the audiologists that sell their stuff.

I reported a problem with the Bluetooth system that could have been corrected with software but they did nothing. I will not get Widex again.

Widex recently pushed a firmware update through their app that breaks the hearing aids. Mine are now randomly rebooting multiple times a day, which means that for several seconds they totally stop working - usually right in the middle of a conversation.

This has made them almost useless. They've been totally unresponsive and my audiologist says that there's no timetable for a fix.

I paid $8000 for repair Widex hearing aids. Once your warranty expires, repair cost is basically buy a new pair. Though I know these devices are probably the most profitable margins sold, The industry controls the market pricing. I'm pulling for Apple to develop air pods that will replace them. Just tried to buy the little plastic tools that change out the end on the mic from them. Probably cost them a dollar to make. But they tell me I have to go back to my audiologist which will cost me $50 for a visit, just to pick this up for free. And with the pandemic going on this is stupid. I will never buy wideX again, Costco looks much better at this point.

I bought the top of the line WIDEX hearing aids less than two years ago. Because my dexterity is lacking, I also purchased the CHARGER so I wouldn't have to change batteries weekly or open the battery doors nightly.

The charger suddenly stopped working and IS NOW OBSOLETE. Not sure if the rechargeable z power batteries are the problem or the actual charger.

I called the location that sold me the hearing aids and charger for $6000+ (again, less than two years ago) and they say I can get an upgrade for $1400+. Otherwise, the hearing aids are useless. Unbelievably disappointed and frustrated!

I've just bought my third set of hearing aids (Starkey then Widex Evoke and now Widex Moments).

Like others, I had challenges with the first generation rechargeable batteries and switched to the old-school replaceable batteries until I found out that Widex offers a significantly reduced price on new models if you were impacted by the issues with the old versions ($400 each for the high end model).

If you get the replacement, ask your provider about the changes to the buttons on the hearing aids - having the long-hold function switched from "change program" to "power-on and power-off" was a big issue for me so I went with a non-rechargeable version.

Each user will have different priorities so talk to your provider about this one. I'd also suggest trying all of the manufacturer programs in different settings and having your provider load the most useful ones on the hearing aids - they are very different.

I would say that the sound quality is very good with Widex and that the new Moment model seems to be better in all environments than my previous models.

I'm still trying out all of the different programs created by the manufacturer and learning to create my own but I already notice that I can hear adults and small children better, distant voices better and more clearly and hear TV shows better (including commentators the silly fake crowd noise on football broadcasts) and better in the car and noisy restaurants.

On the down side, I'm experiencing feedback issues and will be exploring adjustments and custom ear molds on an upcoming visit to my audiologist. These hearing aids, like others, also have wind noise challenges when I ride my bike, ski, etc.

I'll be exploring options to deal with that as well. Overall, I think these are very well engineered technology and, except for the rechargeable battery issue, are very reliable (I had the Evokes for 3 years with minimal issues).

I would absolutely recommend looking for providers who will let you try different hearing aids for a period of time so that you can compare how they address your unique needs - hearing aids are remarkably different and finding the right ones can be life changing.