125 Allegiance Moving and Storage Reviews
Write ReviewSeptember 08 2021 10:45PM
Stay away from this dishonest moving company. They brokered a move for me from Ohio to Florida in 2021. We were assured by Allegiance that the delivery would be within 6 to 10 days of the pickup. However it is now nearly 4 weeks later and furniture has not yet been delivered.
It turns out the Allegiance did not even communicate the delivery range we were told to the moving company. The movers had no idea about it, and no intention of doing it that quickly.
If I had known that it would take this long I would have packed completely differently and been much better prepared to wait. Allegiance does not care about the customer, only about their profit from the deal.
Certainly no elderly people should be subjected to this company, who deserve better than to be unexpectedly sleeping on the floor because of a dishonest moving broker. Avoid using Allegiance Moving and Storage at all costs.
July 21 2021 3:03PM
I absolutely HATE writing bad reviews, but the AMERICAN people deserve better than scam artist that have arose from this pandemic! Before you read mine and see all of the other 5 star reviews.... Read into what those reviews are. Then go ahead and read the 1 star reviews.
You have to read between the lines as I too was tricked by the common 5 star review post! Please review YELP as well and other platforms for reviews... This will assist with a more clear picture as to the etiquette of this company.
This is hands down the most un professional company I have EVER met. Let me start off by stating that Mike ** is THE WORST quality assurance I have ever dealt with. I called in to inquire info about my move and was transferred by Angelica to Mike **.
This man proceeded to explain to me that the customer service rep that I placed my order with was no longer with the company. Mike then openly admitted that he was lying to customers and he his hands were tied.
Instead of offering a solution, I was THREATENED to have my service cancelled due to, "I CAN'T AFFORD ANOTHER BAD REVIEW".
What do you do at this point moving from CA to Tx, say ok Mike, I understand now that Todd scammed me but since that was not you, I am just going to cancel the your order to not expose the terrible service provided?
So I HAPPILY just went ahead and thanked Mike **, for what now I don't know... wait I do, I am compassionate and understand that this was not his issue so I gave this company the benefit of the doubt.
This is pathetic, anyone that ever moved before, let alone cross country, it is very stressful. Todd **, the man I scheduled the move with, is no longer with the company due to false advertisement.
They also claim that they are recognized by other large businesses that I too have called to inquire info about this company and they lied about this too. Good luck trying to get a hold of someone to give you actual info, it won't happen.
They brokered me out to Cross Country Moving Company out of CA. They were great however upon trying to contact this company, the phone # that they have, no one answers.
I then am once again at Allegiance mercy, thanks for all the great help once again Angelica, as you will be on hold for minimum at times for 30 min +/-, to only received "0" helpful info.
She then assured me that someone would contact me up to 3 days prior to having my items received, this never happened causing my family that I logistically my items prior to my arrival at my new home, to cause MAJOR displacement for them when all was needed was just at minimum 12 hrs of a heads up...
This NEVER happened. I urge you to reconsider this company. This is not what AMERICA is about. These are scam artist just wanting to do bare minimum and take advantage of individuals that place trust in complete strangers for their livelihood that we all work so hard for.
I don't even want to go into the items that were destroyed upon the move as this has nothing to do with this company. PLEASE DO NOT USE THIS COMPANY. VERY UN AMERICAN!
PAY THE EXTRA 1000 to go with another broker company that actually understands logistics and is compassionate to their customers! I have some other friends that are moving cross country now. I will update with who they went with here, hoping to help the next consumer!
Here is the following contacts I will be spending large amounts of time to assess that NO other AMERICAN will be at the mercy of this horrible service.
Based on my communication how my claim results with the other company, I will potentially be seeking legal assistance as I spent way too much money to receive the service I did.
March 11 2021 5:47AM
We canceled within 24 hrs, they keep 10% of our down payment, we canceled because the person that called to make sure the inventory was right, he was very rude and disrespectful. I told him to cancel and he said we would not get our deposit back, I finally got all back but 10%.
August 10 2020 7:10PM
HORRIBLE EXPERIENCE! Crooks!!! I paid for my father's things to be transported from Upstate New York to North Carolina. They called a day earlier than our moving window and asked if they could pick up his things in 2 hours.
After paying over 100.00 for a cab-ride home to be there to meet the movers unexpectedly and not on the schedule we had agreed to; they didn't show up for another SEVEN HOURS, at almost 8:00pm (AT NIGHT)!
And then charged my father an extra 250.00 alleging his items were more than the quoted cubic footage; which I KNOW is a lie because we measured AND TOOK PICTURES OF EVERYTHING beforehand!!!
Now, almost 2 WEEKS LATER, we STILL DON'T KNOW WHERE HIS THINGS ARE!!!! We were told the things would be delivered 5 days after pick-up, on Monday, August 3rd; so I took off work to be there and they never showed up; that was a week ago.
I called customer service last Friday and they said they would call me back with an ETA later that morning and I still have not heard back from them. When I call the number they called me from, it is forwarded to a voicemailbox that is full.
April 19 2020 8:26PM
Allegiance Moving and Storage lied to me and took advantage of me. They said they would adjust my cubic feet of household goods when they load it on the truck. They lied and they don't know how to pack a truck. Do not sign anything. They say they unpack your stuff, they don't. I have 11 moving blankets to prove it. I am considered a senior and they took full advantage of me and during the COVID-19 by doubling the cost of my move.
January 26 2020 5:06AM
My mother and I were so happy with Allegiance Moving and Storage. They were so professional. They got started promptly and were super nice all day long. She was moving from California to Arizona after retiring and they made a very emotional day for her into something wonderful. This is a great team to work with. Thank you again Allegiance. We are so happy with your work and consider ourselves blessed to have found your services.
January 22 2020 3:05AM
I would recommend Allegiance to literally everyone. They were very affordable and gave us excellent service. I was really worried about my move because it was such a long distance from New Jersey to California but Allegiance made the whole thing seamless.
They were so professional that they were able to ease my mind right away. Their office staff is also wonderful and were always super responsive when we needed something. I also wanted to say that their driver was both quick and great at handling everything during the move.
January 13 2020 5:18AM
This is the second time I have hired these guys and they are just awesome. We were living in a second floor condo that was very tricky to get large furniture in and out of. These guys however were on top of it and very efficient. They really made the whole thing look easy. Everyone was nice, polite, and very friendly. I highly recommend using this company. I don’t write many reviews but after my experience with this company they definitely deserve 5 stars!
January 12 2020 5:40AM
Allegiance Moving and Storage has the best movers. They did such a great job when they came to our home for our relocation. They got everything to us in record time without a single scratch on anything. Such a great job guys! Thank you Allegiance! Keep up the great work! Also, something I wanted to mention is that their pricing is very affordable. It was much less than what I budgeted which gave us extra money to buy a few new things for our new home. Allegiance Moving and Storage is awesome!
January 11 2020 1:23AM
Hiring Allegiance was a very pleasant experience. They had very positive attitudes and excellent work ethic. They came in ready to work and didn’t stop until the job was completely done. Everything was handled quickly and carefully. I really wish that I could give them more stars. I’m very glad I used them for my move. Right from the beginning they were on top of everything. I really can’t express how grateful I am. I have heard so many terrible stories about poor moving experiences but this company is one of the good ones. I am so satisfied with their work and how well they handled my move. I will definitely be using them again.
January 10 2020 5:37AM
I used Allegiance first for temporary storage after we sold our house and then to move our things after we purchased our new one. They were a very fast and very hard workers. They were so helpful and attentive to our every need. I can also say they were very reasonably priced. Much less than I expected. I would recommend this company to anyone is moving or to anyone who is looking for storage for their belongings. They did a great job.
January 09 2020 4:54AM
When I first reached out to Allegiance they were very responsive. They genuinely wanted to know what our needs were and gave us a spot on quote. The price was far more affordable than many of the other companies I had used in the past and so I was more than happy to hire them. They were very professional to work with.
I genuinely felt like they went above and beyond to work with me and my family and get things done on time. If you are moving this company does it all! I would use them again without any hesitation.
January 08 2020 2:19AM
Such an awesome company! I highly recommend using them if you’re planning a move. Their office staff are such effective communicators. They made scheduling easy and handled everything professionally. The three movers we had were so hard working. Our move was long distance and so it took a lot of work but everyone Allegiance worked hard to make it happen. I have nothing but positive things to say about this company. It was so nice to not have any stress on the day of my move.
December 31 2019 2:45AM
Allegiance did such a great job. Their costs were so affordable. They also explained everything in great detail. They more than met my expectations. I didn’t have anything at all broken during our move. I don’t know what more to say other than the service was excellent. I will be moving with them again I’m sure. I highly recommend them. They were highly professional and at a fraction of the cost of many of the other movers I reached out to. I look forward to moving with them again, though hopefully not too soon.
December 30 2019 5:02AM
We moved clear across the country from Washington state to New Jersey. I have never done this kind of move before and have never had to find movers that could handle this kind of thing so the beginning of my experience was pretty overwhelming. I was lucky that a co-worker of mine had moved with Allegiance before and suggested them to me. Our move couldn’t have been better. I really mean that.
I usually hesitate to say anything was done perfectly but I honestly don’t think Allegiance could have done anything better. I was happy with both my experience moving with them and with the fact that all my belongings were protected. They deserve more than 5 stars if you ask me.
December 29 2019 6:38AM
Years ago I used to do all the moving myself. I always thought that hiring movers was an unnecessary expenditure but as I’ve gotten older moving heavy items has become harder and I decided I needed to find a trustworthy company who could get the job done for me for a fair price. I had a hard time finding the right one which is part of why I wanted to right a review. I figured that maybe this might help someone else from having to look so hard.
When I found Allegiance I was so happy with the way I was treated and their prices were the best I could find. I’m glad I hired them because my move was as smooth as butter. I didn’t have a single problem. I really do think this is the best company out there and I just wanted to take some time and recommend them.
December 28 2019 6:22AM
I had heard nothing but good things about this company before hiring them. They were referred to us by my daughter who used them to move several months ago. She was just raving about the experience and so we decided to use them when it came time for us to move. They did the job to our complete satisfaction. I have 0 complaints whatsoever.
These are hard working guys who really hustle and take professionalism seriously. I will recommend them to anyone I know who is looking for help finding a moving company. They are great workers!
December 27 2019 6:33AM
This was a 5 star experience in every aspect. I really loved how customer service oriented everyone was. They answered questions, were flexible with time, worked hard, and got the job done very quickly. You really won’t find a better or more dedicated moving company out there. I would trust them again in a heartbeat. I just love a company that can take the stress out of a situation and can assure you that they’re on top of everything. They really handled everything we needed and made this the easiest and most enjoyable move that I have ever experienced. If you’re looking for a moving company you should definitely consider Allegiance. They’re THE BEST!
December 24 2019 3:45AM
The service from these guys is really great! They are so responsive and professional. They made sure the whole moving process was quick and easy. My move was rather abrupt and kind of unexpected but Allegiance couldn’t have made the whole thing easier. I really don’t have any complaints. Everyone working for them was very accommodating. They also moved everything with a lot of care and skill. I will definitely be recommending them to family and friends who are moving. They exceeded all of my expectations.
December 23 2019 7:45AM
Giving Allegiance 5 stars is a no brainer for me. They did everything the right way and really showed a lot of great work ethic. Everything we asked them to do they did with no questions asked and they made sure to do things quickly and efficiently as well. I never had a single issue the whole time they were in our home. You really want to hire this company. They were worth every penny we paid and couldn’t have been kinder to us.
December 22 2019 7:31AM
Was so stressed about my move. I had so much going on and due to unforeseen circumstances I even had to reschedule a couple of times. Allegiance was more than accommodating with me. They were really assuring and kind through the whole process. The crew that showed up were fantastic. They loaded everything super fast and as soon as they got to work I was really put at ease. I could tell that they really knew what they were doing. Allegiance really makes the process of moving easy. I would recommend their services to anyone!
December 21 2019 6:57AM
I was very pleased with Allegiance and their services. I used them for an out of state move and their movers and driver were polite, hard working, and communicative. The estimate that we got prior to our move was spot on in regards to what we paid. They helped with everything. They really couldn’t have been more helpful. Our things were safely transported and I was impressed with everyone’s care and attention to detail. Their rates were very affordable and we weren't charged anything that we weren’t expecting. I’ve enjoyed working with this company and I’m glad I used them for our relocation.
December 20 2019 6:06AM
The office staff from this company is extremely easy to work with. They made me as a customer feel so confident about my choice to hire them. They were informative, flexible, and professional. You definitely want to do yourself a favor and hire this company. Their movers worked so hard. We had some very heavy and difficult furniture to move but they did a great job. I’m super impressed with everyone from Allegiance and will continue to use them in the future.
December 19 2019 8:18AM
My family moved with Allegiance last month and they took the stress out of the whole process. The cost was more than fair and the guys were very friendly and helpful. They arrived right on time and it was very clear that they were experienced. Our house wasn’t the easiest to move furniture around but they did everything quickly and with ease. The process was finished very quickly. They transported everything very safely and we had virtually no damage to anything.
December 18 2019 5:19AM
This is officially my favorite moving company. The guys were so great! They got there on time, worked quickly, and were highly efficient about getting everything moved carefully. To top it off they were so friendly throughout the whole day. I had to reschedule and they were very patient and understanding of the situation. It’s nice that on top of all the positives that they were flexible with us. I will be recommending them to anyone I know that’s moving from now on.
December 17 2019 3:38AM
Everyone from Allegiance Moving and Storage was polite, professional, and kind. They were hard workers and didn’t complain about a single thing. These guys were truly amazing. I was grateful for the work they did. They were timely and efficient through the whole move. These will definitely be my go-to movers. I will be using them again for my next move and letting all my friends know about their services.
December 16 2019 7:45AM
We moved in May of this year and though I wish it hadn’t taken me so long to write a review that is the only regret I have during my whole experience. Allegiance was wonderful in helping us move from our condo to our new home. They were professional and easy to work with. They made jokes and kept the environment light and fun during the move. They were so courteous and considerate with every last item. This company and it’s movers really went above and beyond for us. I am so grateful for the two gentlemen that helped us move and will be requesting them specifically by name the next time we are moving. Thank you Allegiance.
December 15 2019 8:22AM
Kind, capable, and honest. I look for these qualities in everyone I work with and this includes moving companies. I had high expectations for Allegiance moving and I’m happy to say they met everyone. They have an honest and hardworking team and as customers we couldn’t have been happier.
I felt listened to, respected, cared for, and each item I trusted in their care arrived to us in perfect condition. I truly couldn’t ask for better movers and give them my highest recommendation.
December 14 2019 7:31AM
This may be the first time I’ve ever taken the time to write a review but I really feel like the guys from Allegiance earned one. They were so hard working and made sure to do everything in the most efficient way possible. They were able to get everything packed into the truck in just a few hours and had us on our way. I also couldn’t believe the cost. It was the best by far of any place I reached out to. I cannot recommend their services enough. Any time I need a mover or know someone who does my first thought will be Allegiance Moving. You should definitely give them a call.
December 13 2019 7:52AM
Their movers were efficient and very careful with my stuff. After we retired my husband and I decided to downsize our home and move several states away. These movers were professional at each step of the move. Not only were the movers great but the price was wonderful as well. I have moved many times over the years but this was the easiest move both my husband and I have ever had. I want to say thank you to Allegiance for getting us moved so quickly. Though we don’t expect to move again we will certainly be recommending Allegiance and their services in the future.
December 11 2019 10:59PM
I had a very complicated cross country move which required two stops in order to get things from both my home and storage unit. Our home also had 3 flights of stairs which definitely was a hassle. The guys from Allegiance were very helpful however, and didn’t put up a single complaint.
I would really like to thank them for all of the effort they put into my move. They were upbeat and positive through the whole thing and didn’t take a single break. I would recommend that anyone moving use this company. They are highly skilled and have excellent customer service.
December 11 2019 6:15AM
Allegiance Moving and Storage was very professional. They showed up on time and were completely prepared for the move. They had all the necessary materials to pack things up and to transport them safely. The guys took care of everything for us. No one in my family had to lift a finger. They gave us a nice, stress-free move and they did it all for a very affordable price. I am so impressed with the quality of service we received and I’m more than happy to give them 5 stars.
December 10 2019 2:40AM
Okay, I want to break down my move piece by piece so that anyone out there looking for a recommendation knows what to expect from these guys. I’ll start by saying that they were excellent and that I have no complaints at all. They did a great job for us.
First of all, they showed up on time. This in and of itself was a surprise to me because I’ve used movers in the past who didn’t think this should be a priority. These guys were timely right from the start. Second, they introduced themselves to me, asked me questions, and got right to work. They were friendly, outgoing, and polite through the whole day. They handled everything careful while they were moving us and didn’t cut any corners.
Lastly, when they arrived to our new home everything was intact. Not a scratch or broken item among our things. I would definitely recommend this company above any other that I have used in the past. It was the easiest and fastest move I have ever had.
December 09 2019 7:43AM
I have been planning my move for months and the first thing I did was book a moving company. Finding the right one was very difficult but after enough searching I found Allegiance. They were some of the nicest and most professional people I have ever dealt with. They made setting things up and scheduling with them so easy. The movers themselves did a very good job with our move. They were dedicated, skilled, and honest. I have nothing but positive things to say. It was such an easy and wonderful move. I’m glad I hired them.
December 08 2019 5:26AM
Allegiance sent us three movers who couldn’t have been more professional. They packed us up, filled the truck tightly, and were on their way to our home in only a matter of hours. They treated everything nicely and managed to keep everything safe during transit which was quite the fete given that we had a very long distance move.
I was very pleased with every aspect of our experience with them. When they arrived they unloaded everything with the same amount of care and got our move finished quickly and efficiently. I really enjoyed working with these gentlemen and hope to do so again. Highly recommended.
December 07 2019 6:51AM
The crew from Allegiance Moving and Storage moved us from Durham, NC to Los Angeles, CA. It was a huge move and the first that my family had ever done across the country. They gave us a seamless move and such professional service. Their movers were on time, mindful of each item, and got straight to work upon arrival.
They really made sure to do everything the right way. When our stuff was dropped off they did more than just bring it in the house they made sure each box and piece of furniture was put in the right place before they left. That was a huge help to us and made unpacking so much easier. This move could have been so stressful but Allegiance really made it easy. I would happily use these guys again.
December 06 2019 6:31AM
We just moved to Michigan and had a 4 bedroom home that we needed packed and transported. Allegiance had both trucks they used packed full with all of the stuff we needed brought to our new home. Their movers did an awesome job. They carried everything with such care, including the furniture that was on our second floor. They were so respectful of all of our things. I highly recommend them. Not only was everything safe and secure in their care but their fee was very reasonable. They are the best movers I have ever used.
December 05 2019 7:25AM
I had another moving company scheduled for my move in July but by the time the 1st of that month rolled around they had canceled on me. I was in such a panic trying to schedule a new moving company in order to get me moved on time but Allegiance came to the rescue.
The nice girl I spoke to on the phone was so sweet and generous with her time. She walked me through everything and assured me that they could get everything taken care of. There absolutely did and for a very fair price. I really couldn’t ask for more. Thank you Allegiance.
December 04 2019 5:04AM
We moved out of Georgia after living there for the last 15 years. As you can imagine when you’ve been in a home for that long you accumulate a lot of things. We needed movers who were able to help us get all of that to our new home in Connecticut and we were on a tight schedule. Allegiance was recommended to us by a friend and it was a wonderful recommendation. Our move went perfectly without any issues or damage to a single thing.
The whole crew was polite, professional, and respectful towards us. They were also very careful. Moving is stressful for anyone but Allegiance made the experience very easy. I highly recommend them. Thank you to everyone who helped us.
December 03 2019 5:32AM
This company has very efficient and professional movers. They are also very affordable. I moved my mother to me in Cambridge from Wisconsin and it was a very positive experience. They have a high quality of work and their movers have very strong work ethic. They are excellent communicators and really care about doing a great job for their customers. Their price was also surprisingly affordable given the distance of my mother’s move. I highly recommend them and both my mother and I want to give them an A+.
December 02 2019 5:55AM
Allegiance made the whole process of moving easy. I really didn’t think I would be saying that about any move given how much stress moving causes but this company did everything the right way and made it a breeze. I had to schedule within 3 days of my move and yet they were so accommodating.
We had two movers and both guys were so professional and on top of things. This was the best moving experience I could have had. I would recommend them to anyone who is planning a move and would gladly use their services again. Oh, they also have very affordable prices.
December 01 2019 7:48PM
I can’t put enough emphasis on how great it was to work with Allegiance Moving and Storage. I needed to move a bunch of very heavy antique furniture that not only needed to be wrapped carefully but needed a lot of hard work to move. These guys were the best price in the area and they were so helpful and very kind. They made sure everything was was cared for and placed perfectly in our new house. I highly recommend their services and hope to work with them again in the future.
December 01 2019 5:40AM
We just had furniture that needed moving as our kids came down and took care of everything else. They gave us an initial estimate that was very affordable and to our surprise we ended up paying exactly what we were quoted. I would recommend this company to anyone. The price was right and the work ethic was through the roof. These guys worked so hard and made sure to protect absolutely everything. They really delivered on their promises to us. Thank you Allegiance.
November 28 2019 5:30AM
Thank you is the first thing I want to say because I have never had such a positive experience with movers. Allegiance Moving and Storage made a move I was so dreading into a move that I actually enjoyed. I don’t think that if I move again I will be going with any other company. They really were THAT good. They made me feel comfortable and they took such good care of all my stuff. They didn’t break or scratch a single item.
I have nothing but positive things to say and just wanted to pass on my recommendation to anyone who might be looking to hire movers in the future. They were worth every penny (and very affordable too).
November 27 2019 3:33AM
I just wanted to say that I’m very pleased with the way everything went during my move last month. The gentlemen who moved me were professional and hard working. They did everything I asked them to do and were moving every minute of the time they were on the clock. They worked so hard and were so very nice. I honestly couldn’t be happier with my choice to hire this company. I’m glad that I chose Allegiance and would choose them again in the future. A++
November 26 2019 3:29AM
Allegiance Moving and Storage was an absolute pleasure. We were assigned 2 movers and each of them were very helpful. They worked very well together and has a great attitude. Every person we talked to had excellent customer service skills and a dedication to doing things the right way. They made my whole moving experience very enjoyable. The whole company is just run with some much excellence. I would be happy to work with this company again.
November 18 2019 6:01AM
I searched and searched for a moving company that I could afford and movers I could trust. If you’re new to searching you’ll find that finding those both of those things in the same company isn’t easy. Let me save you the search and tell you that Allegiance Moving and Storage is wonderful. They’re cost effective, true to their estimates, and hard working.
Each piece of furniture and every box was taken care of very carefully. Our move was cross country and we still managed to receive everything on time and intact. I don’t go out of my way to write a lot of reviews but I think this company really deserves the positive feedback. Their workers both the ones who moved us and the people who work the front desk were so kind. I am so grateful for the stellar move they give us and wanted to take the time to recommend them.
November 17 2019 4:47AM
This is the company you want to call if you need courteous and efficient movers. The are true to their words and true to the quotes they give you. We weren’t charged a penny more than what we expected. When I called to inquire about their services we were given great service as well. Their customer service team is very direct and to the point. This company was flexible, great at problem solving, and overall just amazing. I don’t think I could have found a more helpful group of people. I will definitely be hiring them again the next time I move.
November 16 2019 2:25AM
I am now a repeat customer of Allegiance Moving and Storage. It’s been a while since my last move but I was happy with Allegiance the first time and decided to give them a call. I was happy to find that they were available for my move date and when the guys showed up to work I had the exact same experience. They were diligent and careful with everything. They worked very quickly as well. I appreciate the high quality of work and how professional each and every person was. Any time I move in the future I will call this team. I highly recommend them.
November 15 2019 7:31PM
Both of my parents needed to relocate to Florida after they retired. I was able to come help them with the packing but we realized quickly that they just had too many belongings to move ourselves. We needed a moving company up to the task quickly and Allegiance came to our rescue. We were able to schedule them last minute and they were very reasonably priced for such a last minute move. They did a great job for us and I wanted to say I’m very thankful. If you’re a family member trying to schedule a move for a loved one I have to say that Allegiance makes things very easy and they do a great job.