Allegiance Moving and Storage

4.5 Stars (129 Reviews)

Updated:

Allegiance Moving and Storage is a licensed moving broker that coordinates both residential and commercial moves. The broker connects customers with carefully-vetted moving companies to ensure relocation goes smoothly. Allegiance Moving & Storage helps customers get to their new destinations in the most efficient and affordable way possible.

Editorial Breakdown

Easy Quote

4.5 Stars

Ease of Purchase

4.6 Stars

Price

4.4 Stars

Coverage Area

4.5 Stars

Overall Rating

4.5 Stars

Bottom Line

Allegiance Moving and Storage connects customers with vetted movers to ensure and smooth and efficient moving process.

Allegiance Moving and Storage gets the best price for each customer’s move via volume discounts from their moving company partners. Whether the move is local or cross-country, the broker guides each customer throughout the entire process. Allegiance offers a range of helpful services to ensure the customer has a safe and stress-free moving experience.

Pros

  • Arranges the entire move
  • Offers several moving services
  • Coordinates residential and commercial relocation
  • Negotiates volume discounts

Cons

  • Limited information about auto transport service

Allegiance Moving and Storage Long-Distance and Local Moves

Allegiance Moving and Storage coordinates the full spectrum of moving services, whether customers are relocating across town or the country. The customer service team is available before, during and after their move for support through the whole process. Quality assurance staff check in periodically to ensure customer satisfaction.

ServiceDescription
Residential MovingTransport belongings from any size homes
Commercial MovesTransport furniture and business items from offices of any size
Professional PackingPack goods securely to prevent damage. Unpack at new location
Auto TransportCar shipping services relocate vehicles safely
StorageShort- or long-term storage in a secure, climate-controlled facility
Allegiance Moving and Storage Services

How Allegiance Moving and Storage Works for You

Allegiance Moving and Storage is a broker that coordinates all you need to complete a safe and timely relocation. A standard move the company organizes includes:

  • Transportation of household or commercial office goods
  • Wrapping furniture to prevent damage
  • An itemized inventory of all goods to include with pre-move condition
  • Up to 30 days of free storage
  • Packing tape and moving pads, but not boxes and packing materials

The mover may disassemble and reassemble furniture. Ask Allegiance to ensure the mover has the proper tools if you need this service. A specialized third party may need to handle particularly delicate or ornate furniture. Give Allegiance Moving and Storage sufficient details to ensure your furniture gets proper handling in your moving estimate.

Allegiance Moving and Storage Professional Packing

Professional packing and unpacking is not part of a standard move. Allegiance Moving and Storage can arrange for this service for an additional fee. Using a packing and unpacking service may be a good idea for consumers if they:

  • Have a large number of belongings
  • Are short on time
  • Are moving long-distance
  • Own several fragile items

Packing services save customers time and in turn, relieve their stress. Professional packers ensure treasured possessions arrive intact at the new location.

Allegiance Moving and Storage Costs

Since every move is different, Allegiance Moving and Storage does not disclose general service costs on its website. However, you will receive a binding estimate, so there are no financial surprises during the move. The estimate shouldn’t change unless you add more services after the quote, or discover additional items you need transported.

To give you an idea of moving costs, we compiled some average long-distance moving cost information.

Allegiance Moving and Storage logo
4.5 Stars

Allegiance Moving and Storage

  • Offers Packing Services
  • Handles Fragile Items

Allegiance Moving and Storage Add-On Costs

Allegiance lists some potential extra costs in the terms and conditions. Not all movers charge these fees, but they are relatively standard across all moving companies.

  • $50 to move items down each flight of stairs after the first
  • $75 to move items every 100 feet after the first 100 feet
  • $0.35 to $0.45 per cubic foot of belongings stored after the first month of free storage
  • $300+ if the truck is unable to park at the new destination, requiring shuttles

Review your agreement with Allegiance Moving and Storage carefully to be sure you understand all costs. Ask if the carrier charges a tariff, which increases your final bill.

How to Hire Allegiance Moving and Storage

To initiate an Allegiance Moving and Storage move, call the broker or fill out the quick five-question online quote form. Once submitted, a company representative will contact you to discuss your relocation needs in detail.

Once you receive and agree to a firm quote, your downpayment is 30% of the estimate plus an estimate fee. Allegiance then begins coordinating the professional required to complete the move. You must pay 50% of the remaining balance before the moving company picks up your items. The remaining balance gets paid before unloading at the new location.

Allegiance Moving and Storage Complaints

Allegiance Moving and Storage receives mixed reviews online. Raters on VerifiedMovers give the broker 5 out of 5 stars. The average reviewer score on the Better Business Bureau site is about 3.5 out of 5 stars. BirdEye gives Allegiance 3.9 stars on a 5-star scale. The company has many satisfied customers, but there are some complaints online. Issues are regarding unforeseen moving cost increases, delivery delays and poor customer service. Some of these problems originate with the mover and not Allegiance Moving and Storage.

Allegiance Moving and Storage Q&A

How does Allegiance Moving and Storage vet its moving company partners?

Allegiance Moving and Storage carefully screens moving partners by reviewing each company’s safety record and reputation. Movers are verified and authorized by the Federal Motor Carrier Safety Administration (FMCSA) to transport consumer goods.

All moving companies have adequate cargo, bodily injury and property damage insurance. Finally, Allegiance ensures partners provide binding estimates to eliminate price changes. However, movers are permitted to use subcontractors.

What is the Allegiance Moving and Storage cancellation policy?

Customers who cancel their move within 72 hours of booking get a full refund of their deposit less a 10% administration fee. Cancellations after the 72-hour mark are eligible for a 50% deposit refund. Cancellations made within 72 hours of the customer’s first available pickup date are nonrefundable.

Reservations booked within five days of the customer’s first available pickup date are also not refunded. Customers can use nonrefundable deposits toward another move within 12 months.

What happens if a consumer’s belongings are damaged during an Allegiance Moving and Storage move?

Customers experiencing damage should contact Allegiance Moving and Storage. Allegiance will guide them through the claim process. Per the industry standard, customers are eligible to receive $0.60 per pound of damaged goods, up to $10,000. This coverage is industry-standard, but it’s usually inadequate. We recommend buying additional insurance to protect against loss regardless of the mover you use.

Does Allegiance Moving and Storage guarantee pickup and delivery dates?

Unless the customer purchases the optional Premium Guaranteed Service package, Allegiance Moving and Storage does not guarantee pickup or delivery dates. Circumstances like weather, traffic and truck breakdowns can cause dates to shift. Customers should be prepared to wait up to 30 business days from their first available delivery date to receive their items.

Does Allegiance Moving and Storage disconnect or reconnect appliances?

Customers will have to make other arrangements to disconnect appliances at the location they are leaving and reconnect at the destination. Depending on the appliance, this may require an electrician, plumber or handyman.

Conclusion

Allegiance Moving and Storage helps both residential and commercial customers affordably relocate to their new destination. The broker partners with licensed moving professionals to transport consumer belongings safely and securely. Allegiance tailors moving services to each customer’s situation, ensuring a worry-free moving experience no matter how far they’re going.

Allegiance Moving and Storage logo
4.5 Stars

Allegiance Moving and Storage

  • Offers Packing Services
  • Handles Fragile Items

129 Allegiance Moving and Storage Reviews

Write Review
5 Stars

November 18 2019 6:01AM

I searched and searched for a moving company that I could afford and movers I could trust. If you’re new to searching you’ll find that finding those both of those things in the same company isn’t easy. Let me save you the search and tell you that Allegiance Moving and Storage is wonderful. They’re cost effective, true to their estimates, and hard working.

Each piece of furniture and every box was taken care of very carefully. Our move was cross country and we still managed to receive everything on time and intact. I don’t go out of my way to write a lot of reviews but I think this company really deserves the positive feedback. Their workers both the ones who moved us and the people who work the front desk were so kind. I am so grateful for the stellar move they give us and wanted to take the time to recommend them.

Kathy D.
Sarasota, FL
5 Stars

November 17 2019 4:47AM

This is the company you want to call if you need courteous and efficient movers. The are true to their words and true to the quotes they give you. We weren’t charged a penny more than what we expected. When I called to inquire about their services we were given great service as well. Their customer service team is very direct and to the point. This company was flexible, great at problem solving, and overall just amazing. I don’t think I could have found a more helpful group of people. I will definitely be hiring them again the next time I move.

Jay R.
Montgomery, AL
5 Stars

November 16 2019 2:25AM

I am now a repeat customer of Allegiance Moving and Storage. It’s been a while since my last move but I was happy with Allegiance the first time and decided to give them a call. I was happy to find that they were available for my move date and when the guys showed up to work I had the exact same experience. They were diligent and careful with everything. They worked very quickly as well. I appreciate the high quality of work and how professional each and every person was. Any time I move in the future I will call this team. I highly recommend them.

Camille S.
Houston, TX
5 Stars

November 15 2019 7:31PM

Both of my parents needed to relocate to Florida after they retired. I was able to come help them with the packing but we realized quickly that they just had too many belongings to move ourselves. We needed a moving company up to the task quickly and Allegiance came to our rescue. We were able to schedule them last minute and they were very reasonably priced for such a last minute move. They did a great job for us and I wanted to say I’m very thankful. If you’re a family member trying to schedule a move for a loved one I have to say that Allegiance makes things very easy and they do a great job.

Walter M.
Dallas, TX
5 Stars

November 13 2019 2:23AM

I wanted to jump right on writing a review for this company because they did such a great job for us. It’s really hard to find a company that you can trust to move your things but this company was careful and considerate every step of the way. It was just a great experience! I would suggest when you call them letting them know exactly what you need moved because they give very accurate quotes and that helped us a lot.

It was also very nice to find that there weren’t any strange or unexpected fees charged to us. As far as I’m concerned, this is the best moving company out there. They handled everything perfectly and treated us the way customers should be treated. You really can’t go wrong with Allegiance Moving and Storage.

Adam B.
Fayetteville, NC
5 Stars

November 12 2019 2:29AM

Allegiance Moving did an outstanding job when I hired them to move my mother. She had just recently retired and her home was just too big for her by herself. The guys that Allegiance sent her were very kind. I coudn’t be there the entire time they were packing and loading things for her but when I called to check in she confirmed that they did a great job. My wife and I were the ones that paid for the move and so we were happy to find that not only were their affordably priced but that stuck to our original estimate. No unexpected fees or charges to be find. Based on this experience I will give them 5 stars and pass on the recommendations that others use their services.

June M.
Charlotte, NC
5 Stars

November 11 2019 6:53PM

My experience was nothing short of fantastic. I’m glad I decided to move with Allegiance. The front office made everything easy. I had to reschedule twice and they were more than happy to work with me to make my move happen. They showed up on time and were ready to work. Nothing was lost or damaged at all. They saved us so much time and the cost was right on budget for our needs. I would definitely recommend this company for your next move. They do outstanding work.

Brian A.
Indianapolis, IL
5 Stars

November 10 2019 6:47AM

This company 100% took care of all of my moving needs. We hired them for both packing and moving services and they did both well very well. They were careful with everything, especially my furniture and the items that were breakable.

The customer service I received both from their desk staff and their movers was great. They were straightforward and easy to understand on every front. I would definitely use this company again. I truly recommend them to anyone who is looking for a good moving company. They are very trustworthy. Thank you.

Andrew K.
Nelsonville, OH
5 Stars

November 09 2019 4:34AM

The team from Allegiance Moving was amazing. They were on time and through the whole move they were professional and kind. When you have someone handling your things and coming and in and out of your home you want someone friendly and trustworthy and these guys definitely fit the bill.

They did everything they could to make sure that our belongings were safe. This is probably the smoothest and easiest move I have ever experienced. I would gladly recommend the Allegiance team to anyone who is planning a move. They took great care of us.

Shirley S.
Midvale, UT
5 Stars

November 08 2019 12:44AM

These are the most professional movers that I have ever used. The front office staff is wonderful and each individual I spoke to was kind and understanding. They really did everything they could to make sure that my move went perfectly. The movers themselves were very proficient. I consider them an asset and highly recommend their services. This company was fabulous to work with. The whole move couldn’t have gone more smoothly and I felt like my home and belongings were respected and safe in their hands.

Isabelle B.
Jackson, MS
5 Stars

November 07 2019 4:47AM

After we retired my wife and I decided to move up to Michigan to be closer to our grandkids. My daughter had used Allegiance previously and recommended them. We figured we could trust her experience and decided to book them. I will say that we had exactly the experience we were expecting.

Everything was done exactly the way we wanted it. They were nice guys who seemed to be experienced and made the move very easy. I want to take the time to write them a review because I really appreciated how hard they worked for us. I don’t think my wife and I will be moving again but if we do we will give them a call and if someone we know is moving we will be sending them to Allegiance.

Don C.
Traverse, MI
5 Stars

November 06 2019 5:33AM

I haven’t had a lot of prior experience with moving companies but I do have to say that Allegiance gave us a great value for the price we paid and provided with wonderful customer service.

Each individual I dealt with was highly professional and very kind. I had them both pack and move my home and they did an excellent job with both. They worked as fast as they could without slacking on quality. I could easily go on and on about the quality of work and the excellent service I received but to make a long story short if you need a solid moving company that won’t cost you an arm and a leg this is the place to go.

Denise K.
Dallas, TX
5 Stars

November 05 2019 5:15AM

I ended up calling Allegiance a day before my move. I injured myself trying to haul and pack boxes myself and needed last minute help. They got me on the schedule right away. I really couldn’t be happier with the whole experience. They were amazing with our pets and careful with our things. The guys were super friendly and genuinely seemed to be good people.

Everything is now unpacked and we haven’t found even the slightest bit of damage. They really went above and beyond in both accommodating us and in the quality of the move. I would highly recommend them and will be giving them a call if we move again.

Darlene R.
New York, NY
5 Stars

October 26 2019 4:27AM

The movers that we had the pleasure of working with from Allegiance Moving were very professional and showed great care with our belongings. They not only loaded my home up in a very timely manner but they also transported and unloaded everything much faster than expected. They were flexible with our moving plans which meant the whole thing couldn’t have gone better. I also didn’t find a single damaged item. I’ve never had that experience with a moving company before.

Typically, there’s always some sort of mess up but not with these guys. They were excellent. They even protected my carpet when moving things into the new house! That’s not something you see often. Everyone was wonderful and everything came to me safely, that’s really all I can ask for. They also helped me put together some of the harder furniture pieces that needed to be disassembled during transport. I would recommend these guys.

Tyree B.
Chicago, IL
5 Stars

October 24 2019 5:56AM

I had a wonderful first experience with Allegiance Moving and their whole crew. They were so nice to my family and I and made us feel like no matter the task they were up to it. They worked so hard and tirelessly to get the move done in a timely matter. They were organized, polite, and best of all they knew what they were doing.

From the best way to move heavy furniture to how long it would all take there wasn’t a question I had that I couldn’t answer. I don’t find companies like this very often so I wanted to take the time and give them my support for it. I happily give them 5 stars.

Karen K.
Sacramento, CA
5 Stars

October 23 2019 6:29AM

I used Allegiance Moving Group when we moved my mother from her home into a senior living community closer by. It was a somewhat long distance move as the senior living facility was 2 states over. I was there on the moving day so I can attest to what a great choice we made hiring them.

The movers were not only skilled at what they do but they were also highly polite to my mother. They consulted her on what items were fragile or breakable and really listened to her. When the items made their way to us for drop off everything was in the exact condition she left them in. I highly recommend this moving company. The whole experience was ideal.

Dan P.
New York, NY
5 Stars

October 22 2019 4:20AM

There just aren’t enough words to express my gratitude to Allegiance Moving. They helped us so much with our move. Our house ended up closing early and we had to reschedule our move entirely. Thankfully Allegiance was happy to give us flexibility. Their rates were excellent and they stayed true to our original quote. Their team was able to get everything loaded up quickly and their driver kept us updated on the progress of our drive. They were so careful. We literally didn’t have a single thing broken. I would gladly use them again and have already told family and friends about what a wonderful experience it was.

George H.
Saint Louis, MO
3 Stars

October 16 2019 8:59PM

I wanted to place an update in regards to my initial review. Since the time of my first writing I have been contacted by Austin the dispatch manager with Allegiance. We had a lengthy conversation and so far he appears to be getting this all on the right track. He has not only spoken to me personally, he has also reached to the carrier he uses and has assured me all of my items should be here safely and in good condition no later than this upcoming Monday the 21st, but thought they may even be here Friday or Saturday.

In addition to that, he has also agreed to credit me back $200.00 for the trouble I initially had and I greatly appreciate this. As soon as my delivery arrives and this is all finalized, I will be sure to post another update which reflect on the overall process and the final outcome of my move. I will say at this point I am far more confident in the outcome than I was earlier and am looking forward to remaining process being one that is smooth and ultimately a positive. Chad

Chad H.
Tracy, CA
1 Star

October 14 2019 5:55PM

I will start out by saying that their pricing was competitive and that is the only reason I am granting them a 1 star. Remember that's an F in school. I made a move from CA. to TX and was starting a new position here. When I reached out to Allegiance I told them that I was starting on 10/7 and that I needed to be certain that my delivery would be here on or before 10/6 and reiterated that it was of the utmost importance and they assured me that would be no problem at all because they called their carrier and he confirm that wouldn't me an issue. WELL IT IS NOW AN ISSUE!!!

It is 10/14 and I still have no earthly idea when or if my stuff will be arriving, I called and called and called no less than 10 times and that is an underestimate and had no return calls from anyone. I didn't get a call saying they were not coming. I didn't get a call saying there was a delay. When I called the guy that packed me he said his part was done and there was nothing he could do.

When I called Allegiance no call back, when I called their carrier no call back and yep you guessed it crickets. I finally filed a Better Business Complaint and guess what I got a voicemail, but now that I call back I cant reach the guy on the number he called from. Well in short if you don't mind not know when your stuff will or if it will arrive then go ahead and pull the trigger with this place.

At best they are just horrible and at worst literally criminal I will know that answer hopefully in the next few days as they don't seem to feel its important to keep you up to date if they have all your worldly possessions and you have no idea when they are going to arrive after being more than a week late and care even less if you have any idea at all if they're ever going to get around to delivering them.

THIS COMPANY IS A CON AND YOU HAVE NOW BEEN WARNED. THEY DO NOT CARE ABOUT YOUR STUFF, YOUR MOVE, OR YOUR TIME-FRAMES (even when they assure you that they do). ALL THEY WANT IS TO TAKE YOUR MONEY AND THEN IT'S SCREW YOU!

Chadwick H.
Tracy, CA
1234
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