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Allegiance Moving and Storage

4.5 Stars (120 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 24, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Editor
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Editor

Allegiance Moving and Storage is a licensed moving broker that coordinates both residential and commercial moves. The broker connects customers with carefully-vetted moving companies to ensure relocation goes smoothly. Allegiance Moving & Storage helps customers get to their new destinations in the most efficient and affordable way possible.

Allegiance Moving & Storage

Editorial Breakdown

Easy Quote 4.5 Stars
Ease of Purchase 4.6 Stars
Price 4.4 Stars
Coverage Area 4.5 Stars

Overall Rating 4.5 Stars

Bottom Line

Allegiance Moving and Storage connects customers with vetted movers to ensure and smooth and efficient moving process.

Allegiance Moving and Storage Review

Allegiance Moving and Storage gets the best price for each customer’s move via volume discounts from their moving company partners. Whether the move is local or cross-country, the broker guides each customer throughout the entire process. Allegiance offers a range of helpful services to ensure the customer has a safe and stress-free moving experience.

Pros

  • Arranges the entire move
  • Offers several moving services
  • Coordinates residential and commercial relocation
  • Negotiates volume discounts

Cons

  • Limited information about auto transport service

Allegiance Moving and Storage Long-Distance and Local Moves

Allegiance Moving and Storage coordinates the full spectrum of moving services, whether customers are relocating across town or the country. The customer service team is available before, during and after their move for support through the whole process. Quality assurance staff check in periodically to ensure customer satisfaction.

Allegiance Moving and Storage Services
Service Description
Residential Moving Transport belongings from any size homes
Commercial Moves Transport furniture and business items from offices of any size
Professional Packing Pack goods securely to prevent damage. Unpack at new location
Auto Transport Car shipping services relocate vehicles safely
Storage Short- or long-term storage in a secure, climate-controlled facility

How Allegiance Moving and Storage Works for You

Allegiance Moving and Storage is a broker that coordinates all you need to complete a safe and timely relocation. A standard move the company organizes includes:

  • Transportation of household or commercial office goods
  • Wrapping furniture to prevent damage
  • An itemized inventory of all goods to include with pre-move condition
  • Up to 30 days of free storage
  • Packing tape and moving pads, but not boxes and packing materials

The mover may disassemble and reassemble furniture. Ask Allegiance to ensure the mover has the proper tools if you need this service. A specialized third party may need to handle particularly delicate or ornate furniture. Give Allegiance Moving and Storage sufficient details to ensure your furniture gets proper handling in your moving estimate.

Allegiance Moving and Storage Professional Packing

Professional packing and unpacking is not part of a standard move. Allegiance Moving and Storage can arrange for this service for an additional fee. Using a packing and unpacking service may be a good idea for consumers if they:

  • Have a large number of belongings
  • Are short on time
  • Are moving long-distance
  • Own several fragile items

Packing services save customers time and in turn, relieve their stress. Professional packers ensure treasured possessions arrive intact at the new location.

Allegiance Moving and Storage Costs

Since every move is different, Allegiance Moving and Storage does not disclose general service costs on its website. However, you will receive a binding estimate, so there are no financial surprises during the move. The estimate shouldn’t change unless you add more services after the quote, or discover additional items you need transported.

To give you an idea of moving costs, we compiled some average long-distance moving cost information.

Allegiance Moving and Storage Add-On Costs

Allegiance lists some potential extra costs in the terms and conditions. Not all movers charge these fees, but they are relatively standard across all moving companies.

  • $50 to move items down each flight of stairs after the first
  • $75 to move items every 100 feet after the first 100 feet
  • $0.35 to $0.45 per cubic foot of belongings stored after the first month of free storage
  • $300+ if the truck is unable to park at the new destination, requiring shuttles

Review your agreement with Allegiance Moving and Storage carefully to be sure you understand all costs. Ask if the carrier charges a tariff, which increases your final bill.

How to Hire Allegiance Moving and Storage

To initiate an Allegiance Moving and Storage move, call the broker or fill out the quick five-question online quote form. Once submitted, a company representative will contact you to discuss your relocation needs in detail.

Once you receive and agree to a firm quote, your downpayment is 30% of the estimate plus an estimate fee. Allegiance then begins coordinating the professional required to complete the move. You must pay 50% of the remaining balance before the moving company picks up your items. The remaining balance gets paid before unloading at the new location.

Allegiance Moving and Storage Complaints

Allegiance Moving and Storage receives mixed reviews online. Raters on VerifiedMovers give the broker 5 out of 5 stars. The average reviewer score on the Better Business Bureau site is about 3.5 out of 5 stars. BirdEye gives Allegiance 3.9 stars on a 5-star scale. The company has many satisfied customers, but there are some complaints online. Issues are regarding unforeseen moving cost increases, delivery delays and poor customer service. Some of these problems originate with the mover and not Allegiance Moving and Storage.

Allegiance Moving and Storage Q&A

  • How does Allegiance Moving and Storage vet its moving company partners?

    Allegiance Moving and Storage carefully screens moving partners by reviewing each company’s safety record and reputation. Movers are verified and authorized by the Federal Motor Carrier Safety Administration (FMCSA) to transport consumer goods.

    All moving companies have adequate cargo, bodily injury and property damage insurance. Finally, Allegiance ensures partners provide binding estimates to eliminate price changes. However, movers are permitted to use subcontractors.

  • What is the Allegiance Moving and Storage cancellation policy?

    Customers who cancel their move within 72 hours of booking get a full refund of their deposit less a 10% administration fee. Cancellations after the 72-hour mark are eligible for a 50% deposit refund. Cancellations made within 72 hours of the customer’s first available pickup date are nonrefundable.

    Reservations booked within five days of the customer’s first available pickup date are also not refunded. Customers can use nonrefundable deposits toward another move within 12 months.

  • What happens if a consumer’s belongings are damaged during an Allegiance Moving and Storage move?

    Customers experiencing damage should contact Allegiance Moving and Storage. Allegiance will guide them through the claim process. Per the industry standard, customers are eligible to receive $0.60 per pound of damaged goods, up to $10,000. This coverage is industry-standard, but it’s usually inadequate. We recommend buying additional insurance to protect against loss regardless of the mover you use.

  • Does Allegiance Moving and Storage guarantee pickup and delivery dates?

    Unless the customer purchases the optional Premium Guaranteed Service package, Allegiance Moving and Storage does not guarantee pickup or delivery dates. Circumstances like weather, traffic and truck breakdowns can cause dates to shift. Customers should be prepared to wait up to 30 business days from their first available delivery date to receive their items.

  • Does Allegiance Moving and Storage disconnect or reconnect appliances?

    Customers will have to make other arrangements to disconnect appliances at the location they are leaving and reconnect at the destination. Depending on the appliance, this may require an electrician, plumber or handyman.

Conclusion

Allegiance Moving and Storage helps both residential and commercial customers affordably relocate to their new destination. The broker partners with licensed moving professionals to transport consumer belongings safely and securely. Allegiance tailors moving services to each customer’s situation, ensuring a worry-free moving experience no matter how far they’re going.


120 Allegiance Moving and Storage Reviews

Write Review
5 Stars

November 28 2023 2:14PM

I recently used the Services of Allegiance Moving and Storage to get my daughter out of a really bad relationship. Allegiance was able to get her items packed and transported and in the time frame that we needed to not cause any more issues. My daughter is now safe at home with her family and if it wasn't for the help of Allegiance Moving and Storage we wouldn't have been able to make it. Thank you again and we are forever grateful!

Donald C.
Auburn, AL
5 Stars

November 23 2023 3:24PM

Thank you Allegiance Moving and Storage for all of your assistance regarding my move. Being in the military entails relocating a lot and if I would have found Allegiance sooner I would have been a lot less stressed out throughout my previous moves. From their moving coordinators to their customer service to the hard-working crew on site there are no words to express my gratitude. They not only helped me with paperwork that I needed to be reimbursed but also assisted me and packing and unpacking my items so I could breathe prior to deployment. Thank you again for all of your help and amazing follow through.

Mike C.
Chicago, IL
5 Stars

November 22 2023 2:02PM

Allegiance Moving and Storage isn't your typical moving company. From the first email that I received from the moving coordinator Michael I knew that they stood out for a reason. Michael was able to get an organized list of all of my home items while I just rambled off things and also include my vehicle and the customer service department went above and beyond to not only keep me updated but my nerves at ease throughout the whole process. They were always a phone call away and even on a holiday weekend or able to answer the various questions that I had. Thank you again for all of your help and hard work!

Linda N.
San Jose, CA
5 Stars

November 21 2023 2:50PM

I recently used the services of Allegiance Moving and Storage to move from Tennessee to South Florida. I was shocked to have finally found a company that I could speak to instead of being spoken at. Bill my moving coordinator listen to all of my concerns and help me build the correct inventory so I was prepared for the day of the move. On the day of the crew was a pleasure to work with efficient and made sure that all the space was being used to my advantage. I'm now just waiting for my delivery this upcoming week and can't wait to have my items and set up my new home. 5 stars!

Dale C.
Chicago, IL
5 Stars

November 15 2023 3:33PM

I was referred to Allegiance Moving and Storage by a fellow Soldier, and I can't thank him enough for the information he gave me. Allegiance Moving and Storage not only facilitated his move, my move and my Neighbors move since we were all being relocated to the same location but did so in a manner of integrity, professionalism, promptness, and efficiency. Thank you so much Allegiance for helping us relocate in a timely manner and making sure that all of our items were taken care of in transport. Five stars!

Gary P.
Miami, FL
5 Stars

November 14 2023 4:03PM

I'm so glad that I chose Allegiance Moving and Storage to help me with my recent move out of state. I was able to get all of my items packed, shipped and they even helped stage my new home before I had to start my new job. They were honest, on time, hard-working and with me every step updating me and answering each and all of my questions. Highly recommended!

John T.
San Jose, CA
5 Stars

November 13 2023 2:54PM

I used Allegiance moving and storage to assist me in transporting 3 of my vehicles from California to Utah. They not only picked up my cars but delivered them in two days! I was able to save on mileage wear and tear and also the stress/exhaustion of driving so much. Thank you for your help and my back and kidneys. Thank you!!!

Alan M.
Sitka, AK
5 Stars

November 08 2023 4:14PM

Words cannot express how grateful I am to have chosen Allegiance Moving and Storage to assist me in moving my elderly parents. With all of their medical situations we wanted them closer to the family so we can also watch over them. Allegiance was quick to assist in not only packing all of their items, transporting them but also unpacking them. They were reasonably priced and were so professional, kind and efficient. Thank you again for all of your hard work. My family will forever be grateful as are my parents!

Ricky P.
Los Angeles, CA
5 Stars

November 07 2023 5:51PM

To say that moving was easy, smooth and stress-free is not something you hear everyday but with the assistance of Allegiance Moving and Storage I cannot have asked for anything more. Their moving coordinators and quality assurance team asked all the right questions to make my inventory as perfect as possible and their customer service department was always one phone call away to answer any last minute questions. I want to give a big thank you to not only Robin but also Jackie who were there to keep me calm and updated via email, text and phone call.

Allison C.
Miami, FL
5 Stars

November 06 2023 3:50PM

I recently used the services of Allegiance Moving and Storage to move from Kansas to Georgia. I was very surprised to see how prompt and efficient they were and also the fact that they listened to my needs versus what they thought was best for me. I did not feel rushed nor overwhelmed throughout the whole process. If anything I was updated and kept at ease. Thank you for all your hard work and amazing customer service that was able to keep this first time user of a moving company cool, calm and collected throughout this whole process thank you again. Highly recommend this company!

William J.
Springfield, IL