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Allegiance Moving and Storage Review

4.5 Overall Rating

4.5 Stars
4.6 Stars
4.4 Stars
4.5 Stars

Bottom Line

Allegiance Moving and Storage is a licensed moving broker that coordinates both residential and commercial moves. The broker connects customers with carefully-vetted moving companies to ensure relocation goes smoothly. Allegiance Moving & Storage helps customers get to their new destinations in the most efficient and affordable way possible.

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About Allegiance Moving and Storage

Allegiance Moving and Storage is a licensed moving broker that coordinates both residential and commercial moves. The broker connects customers with carefully vetted moving companies to ensure relocation goes smoothly. Allegiance Moving & Storage helps customers get to their new destinations in the most efficient and affordable way possible.

Allegiance Moving and Storage gets the best price for each customer’s move via volume discounts from their moving company partners. Whether the move is local or cross-country, the broker guides each customer throughout the entire process. Allegiance offers a range of helpful services to ensure the customer has a safe and stress-free moving experience.

Pros

  • Arranges the entire move
  • Offers several moving services
  • Coordinates residential and commercial relocation
  • Negotiates volume discounts

Cons

  • Limited information about auto transport service

Allegiance Moving and Storage Long-Distance and Local Moves

Allegiance Moving and Storage coordinates the full spectrum of moving services, whether customers are relocating across town or the country. The customer service team is available before, during and after their move for support through the whole process. Quality assurance staff check in periodically to ensure customer satisfaction.

ServiceDescription
Residential MovingTransport belongings from any size homes
Commercial MovesTransport furniture and business items from offices of any size
Professional PackingPack goods securely to prevent damage. Unpack at new location
Auto TransportCar shipping services relocate vehicles safely
StorageShort- or long-term storage in a secure, climate-controlled facility
Allegiance Moving and Storage Services

How Allegiance Moving and Storage Works for You

Allegiance Moving and Storage is a broker that coordinates all you need to complete a safe and timely relocation. A standard move the company organizes includes:

  • Transportation of household or commercial office goods
  • Wrapping furniture to prevent damage
  • An itemized inventory of all goods to include with pre-move condition
  • Up to 30 days of free storage
  • Packing tape and moving pads, but not boxes and packing materials

The mover may disassemble and reassemble furniture. Ask Allegiance to ensure the mover has the proper tools if you need this service. A specialized third party may need to handle particularly delicate or ornate furniture. Give Allegiance Moving and Storage sufficient details to ensure your furniture gets proper handling in your moving estimate.

Allegiance Moving and Storage Professional Packing

Professional packing and unpacking is not part of a standard move. Allegiance Moving and Storage can arrange for this service for an additional fee. Using a packing and unpacking service may be a good idea for consumers if they:

  • Have a large number of belongings
  • Are short on time
  • Are moving long-distance
  • Own several fragile items

Packing services save customers time and in turn, relieve their stress. Professional packers ensure treasured possessions arrive intact at the new location.


Allegiance Moving and Storage Costs

Since every move is different, Allegiance Moving and Storage does not disclose general service costs on its website. However, you will receive a binding estimate, so there are no financial surprises during the move. The estimate shouldn’t change unless you add more services after the quote, or discover additional items you need transported.

To give you an idea of moving costs, we compiled some average long-distance moving cost information.

Allegiance Moving and Storage Add-On Costs

Allegiance lists some potential extra costs in the terms and conditions. Not all movers charge these fees, but they are relatively standard across all moving companies.

  • $50 to move items down each flight of stairs after the first
  • $75 to move items every 100 feet after the first 100 feet
  • $0.35 to $0.45 per cubic foot of belongings stored after the first month of free storage
  • $300+ if the truck is unable to park at the new destination, requiring shuttles

Review your agreement with Allegiance Moving and Storage carefully to be sure you understand all costs. Ask if the carrier charges a tariff, which increases your final bill.

How to Hire Allegiance Moving and Storage

To initiate an Allegiance Moving and Storage move, call the broker or fill out the quick five-question online quote form. Once submitted, a company representative will contact you to discuss your relocation needs in detail.

Once you receive and agree to a firm quote, your downpayment is 30% of the estimate plus an estimate fee. Allegiance then begins coordinating the professional required to complete the move. You must pay 50% of the remaining balance before the moving company picks up your items. The remaining balance gets paid before unloading at the new location.


Allegiance Moving and Storage Complaints

Allegiance Moving and Storage receives mixed reviews online. Raters on VerifiedMovers give the broker 5 out of 5 stars. The average reviewer score on the Better Business Bureau site is about 3.5 out of 5 stars. BirdEye gives Allegiance 3.9 stars on a 5-star scale. The company has many satisfied customers, but there are some complaints online. Issues are regarding unforeseen moving cost increases, delivery delays and poor customer service. Some of these problems originate with the mover and not Allegiance Moving and Storage.


Allegiance Moving and Storage FAQs

How does Allegiance Moving and Storage vet its moving company partners?

Allegiance Moving and Storage carefully screens moving partners by reviewing each company’s safety record and reputation. Movers are verified and authorized by the Federal Motor Carrier Safety Administration (FMCSA) to transport consumer goods.

All moving companies have adequate cargo, bodily injury and property damage insurance. Finally, Allegiance ensures partners provide binding estimates to eliminate price changes. However, movers are permitted to use subcontractors.

What is the Allegiance Moving and Storage cancellation policy?

Customers who cancel their move within 72 hours of booking get a full refund of their deposit less a 10% administration fee. Cancellations after the 72-hour mark are eligible for a 50% deposit refund. Cancellations made within 72 hours of the customer’s first available pickup date are nonrefundable.

Reservations booked within five days of the customer’s first available pickup date are also not refunded. Customers can use nonrefundable deposits toward another move within 12 months.

What happens if a consumer’s belongings are damaged during an Allegiance Moving and Storage move?

Customers experiencing damage should contact Allegiance Moving and Storage. Allegiance will guide them through the claim process. Per the industry standard, customers are eligible to receive $0.60 per pound of damaged goods, up to $10,000. This coverage is industry-standard, but it’s usually inadequate. We recommend buying additional insurance to protect against loss regardless of the mover you use.

Does Allegiance Moving and Storage guarantee pickup and delivery dates?

Unless the customer purchases the optional Premium Guaranteed Service package, Allegiance Moving and Storage does not guarantee pickup or delivery dates. Circumstances like weather, traffic and truck breakdowns can cause dates to shift. Customers should be prepared to wait up to 30 business days from their first available delivery date to receive their items.

Does Allegiance Moving and Storage disconnect or reconnect appliances?

Customers will have to make other arrangements to disconnect appliances at the location they are leaving and reconnect at the destination. Depending on the appliance, this may require an electrician, plumber or handyman.


Conclusion

Allegiance Moving and Storage helps both residential and commercial customers affordably relocate to their new destination. The broker partners with licensed moving professionals to transport consumer belongings safely and securely. Allegiance tailors moving services to each customer’s situation, ensuring a worry-free moving experience no matter how far they’re going.


162 Allegiance Moving and Storage Reviews

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3 Stars

October 16 2019 8:59PM

I wanted to place an update in regards to my initial review. Since the time of my first writing I have been contacted by Austin the dispatch manager with Allegiance. We had a lengthy conversation and so far he appears to be getting this all on the right track. He has not only spoken to me personally, he has also reached to the carrier he uses and has assured me all of my items should be here safely and in good condition no later than this upcoming Monday the 21st, but thought they may even be here Friday or Saturday.

In addition to that, he has also agreed to credit me back $200.00 for the trouble I initially had and I greatly appreciate this. As soon as my delivery arrives and this is all finalized, I will be sure to post another update which reflect on the overall process and the final outcome of my move. I will say at this point I am far more confident in the outcome than I was earlier and am looking forward to remaining process being one that is smooth and ultimately a positive. Chad

Chad H.
Tracy, CA
1 Star

October 14 2019 5:55PM

I will start out by saying that their pricing was competitive and that is the only reason I am granting them a 1 star. Remember that's an F in school. I made a move from CA. to TX and was starting a new position here. When I reached out to Allegiance I told them that I was starting on 10/7 and that I needed to be certain that my delivery would be here on or before 10/6 and reiterated that it was of the utmost importance and they assured me that would be no problem at all because they called their carrier and he confirm that wouldn't me an issue. WELL IT IS NOW AN ISSUE!!!

It is 10/14 and I still have no earthly idea when or if my stuff will be arriving, I called and called and called no less than 10 times and that is an underestimate and had no return calls from anyone. I didn't get a call saying they were not coming. I didn't get a call saying there was a delay. When I called the guy that packed me he said his part was done and there was nothing he could do.

When I called Allegiance no call back, when I called their carrier no call back and yep you guessed it crickets. I finally filed a Better Business Complaint and guess what I got a voicemail, but now that I call back I cant reach the guy on the number he called from. Well in short if you don't mind not know when your stuff will or if it will arrive then go ahead and pull the trigger with this place.

At best they are just horrible and at worst literally criminal I will know that answer hopefully in the next few days as they don't seem to feel its important to keep you up to date if they have all your worldly possessions and you have no idea when they are going to arrive after being more than a week late and care even less if you have any idea at all if they're ever going to get around to delivering them.

THIS COMPANY IS A CON AND YOU HAVE NOW BEEN WARNED. THEY DO NOT CARE ABOUT YOUR STUFF, YOUR MOVE, OR YOUR TIME-FRAMES (even when they assure you that they do). ALL THEY WANT IS TO TAKE YOUR MONEY AND THEN IT'S SCREW YOU!

Chadwick H.
Tracy, CA