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4.5 Stars (104 Reviews)
Updated: January 20, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.
Editor offers a unique and convenient way to shop for hearing aids with a simplified buying process focused on individual hearing treatment needs. Qualified hearing experts are trained to provide unbiased hearing aid information. These experts also guide consumers through each step to find the best hearing aids, and’s dedicated team assists before, during and after the sale.

Editorial Breakdown

Ease of Purchase 4.4 Stars
Selection 4.8 Stars
Price 4.6 Stars
Customer Service 4.8 Stars

Overall Rating 4.7 Stars

Bottom Line

The team of professionals at provide cutting edge hearing aids from top manufacturers. provides a 45 risk-free trial to ensure the customer is satisfied with their choice. Review

According to the Hearing Health Foundation, there is a link between hearing loss and health conditions like dementia, depression, heart disease, and others. With the elderly already susceptible to these health concerns, taking care of hearing issues should be a priority sooner rather than later. offers a wide variety of hearing aids, such as those discussed in our Hearing Aid Buyer’s Guide, to help consumers from the comfort of their home.


  • Free consultation over the phone
  • Network of expert hearing professionals
  • Wide selection of hearing aids from top manufacturers
  • Financing and insurance options available


  • No chat for immediate help on their website’s Free Consultation

Working with starts with a free, comprehensive and unbiased phone consultation with a qualified hearing professional. You answer several questions about your auditory range, lifestyle, and interest in using technology. The consultant offers suggestions for improving your hearing, with hearing aid recommendations if it seems you need them. You will have an in-office hearing test before receiving firm recommendations for hearing aids.’s consultants discuss prices, financing, and insurance, so cost is never hidden. Alternatively, you can first fill out a form on the website to receive a free hearing report, then speak to a consultant. Provider Hearing Test

If you’re satisfied with the phone consultation, you can book a hearing test appointment at the nearest Partner Provider. Hearing tests are conducted by highly-trained and respected audiologists or specialists to evaluate your hearing level and make a firm hearing aid recommendation. You return a few days later to the Partner Provider’s office to have the devices fitted.’s Risk-Free Hearing Aid Trial

Once you have hearing aids fitted, wants you to give them a full test run. You should wear the devices in all of your regular daily settings to gauge how well they work for your lifestyle. is confident in their products, and they want you to be delighted with your new hearing aids. If you’re not happy with the devices, you can return them within 45 days to get a full refund. Partner Provider Network has over 1,600 Partner Providers across the United States. The company only partners with best-in-industry hearing professionals committed to keeping up with the latest innovations and providing a superior level of care. Check the website for providers near you. At the time we published this review, has local partner offices in 17 states. Hearing Aids connects customers to best-in-class hearing aids created by the top manufacturers in the industry. In addition to Audio Service, Bernafon and Hansaton, you’ll find several hearing aids available from

  • Oticon: Features a discreet hearing aid design, 20% better soft sound clarity and mobile app connectivity to allow users to customize their hearing experience.
  • Unitron: These hearing aids promote natural hearing and are upgradeable to meet changing needs over time. Unitron hearing devices connect to cell phones, mp3 players and televisions for direct sound delivery.
  • Phonak: Multi-microphone technology detects where sounds originate to enhance what you need to hear while reducing other noises. The AutoSense OS transitions smoothly between different hearing environments.
  • ReSound: LiNX feature allows users to control ReSound hearing aids from a mobile app that stores settings for future use.
  • Widex: First fully digital hearing aids, differentiates between 100 different sound scenarios to provide the most natural hearing possible.
  • Signia: Waterproof design allows for swimming or bathing without removing the hearing aids. Sophisticated microphone technology provides a 3D sound experience.
  • Rexton: Innovative behind-the-ear devices utilize Bluetooth and other technologies. Rexton offers a variety of models to suit a range of hearing needs. Free mobile apps set hearing preferences based on the surrounding environment and provide relief from tinnitus. Hearing Aid Costs offers a wide range of hearing aids with outstanding features so that you can find a pair with excellent sound quality, speech clarity, noise reduction, and feedback mitigation. Depending on your lifestyle, the severity of hearing loss, and the level of technology you want to use, you may need a Basic, Midrange, or Premium model. The chart below gives you some idea of the cost of hearing aids from Sample Hearing Aid Prices
(Cost per Pair)
Hearing Aid Class Features Best Use Cost
Basic Customizable programs
Latest technology
Feedback cancellation
Around the house $1,600 to $3,500
Midrange Better sound quality
Wireless connectivity
Voice recognition
Active lifestyle
Complex locaions
$3,500 to $5,000
Premium 360-degree hearing
Adapts to environment
Multimedia connectivity
Severe hearing loss $5,000 to $6,500

Financing Hearing Aids with works with Wells Fargo, CareCredit and AllWell to provide financing. Available terms are 12 months no interest and 24 to 60 months low interest ($120 monthly payment). If you have a low credit score, you can still set up financing if you can make a 30% down payment on the hearing aids. Depending on your location, you may be eligible to get financial assistance from the Northwest Lions Foundation. Veterans and those with low income have options for making hearing aids affordable.

How to Buy Hearing Aids from

You use a simple three-step process to buy hearing aids from At the end of this process, your hearing will improve with comfortable devices to fit your needs.

  1. Complete the online form on or call the number on the website to get started. You will answer several questions about your ability to hear, and if you use the online form, presents a free hearing analysis report for your review.
  2. Shortly after completing the form, will contact you for your free phone consultation and then will schedule you for the initial office visit.
  3. The office visit provides a hearing test and professional hearing aid selections with a follow-up appointment for a fitting. provides continuing customer service after the sale. Complaints claims an over 92% customer satisfaction rate, and online ratings backs that up. Although received some negative reviews regarding customer service, product quality, and business practices, opinions are overwhelmingly positive. The Better Business Bureau accredits the company with an “A-” rating. ConsumerAffairs readers rate with 4.5 out of 5 stars, and ConsumersAdvocate gives the company a healthy 9 out of 10 rating. Trustpilot rated as “Excellent” for three years running. Q&A

  • What sets apart from other hearing aid vendors?’s simple, three-step buying process sets this hearing aid company apart from others. Also, the company only partners with the highest regarded hearing professionals and hearing aid manufacturers.

  • What is the mobile app?’s mobile app lets customers chat real time with a professional hearing aid expert any time they need help. Customers can also see their appointment details and schedule or change upcoming appointments with’s Partner Providers.

  • Is there a warranty on hearing aids?
    Yes, all hearing aids purchased through are covered by up to a three-year warranty.

  • How do I get help from
    If you have any questions regarding your hearing or hearing aid, you can call or email your personal hearing aid expert, or use the mobile app. Additionally, your hearing aid purchase includes a Comprehensive Service Package which entitles you to up to five device service visits at the closest Partner Provider.

  • Can I find a list of Partner Providers on
    While the website discloses an approximate number of Partner Providers by state, we found no list of locations. You and your consultant will determine the partner clinics closest to you, during the initial phone consultation.


Choosing hearing aids can get complicated with over 1,000 models available. makes buying hearing aids easier with a three-step process, generous financing, and there’s always an expert available to answer questions or provide assistance.

To learn more about’s hearing aids, call (877) 589-1316 or visit the website.

104 Reviews

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Featured Review

5 Stars

July 08 2022 7:23PM

Outstanding customer service! The customer service representative that assisted me with my order, Kody, was outstanding. He provided me with a number of options to resolve my hearing issues and recommended the perfect quality hearing device to resolve my issues.

Then, when I went to the facility closest to my house I was very professionally greeted and was given a very thorough hearing exam by Mildred who then perfectly fitted me with the hearing aid.

I've been wearing hearing aids for years, different brands, and none has felt as comfortable nor provided the hearing "aid" that this one does. The other hearing aids either did not fit comfortable or bothered my hearing, they did not feel natural, so I used them only when I absolutely had to wear one.

The hearing aid I purchased from is so comfortable that I barely feel it and the hearing is outstanding. It feels natural, not amplified hearing. Bottom line, I don't take them off. Thank you, I will definitely recommend you.

Ray M.
Miramar, FL
Hi Ray! Thank you so much for taking the time to leave us an online review. We are thrilled to hear that you had a positive experience with your consultant, Kody, and the local provider we recommended for you. Success stories like yours are what keep us motivated to keep helping others hear well to live well. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
5 Stars

September 25 2023 4:52PM

From the very first phone call, to the visit online with the hearing specialist, up to and including right now, the customer service has been amazing. I am very satisfied with the hearing AIDS I purchased from They had financing available which I qualified for. This finally allowed me to get the hearing AIDS I have needed for over 3 years. This is a 5 star company with products and service that match.

Wayne M.
Pauls Valley, OK
5 Stars

August 31 2023 4:28PM

I felt that I was experiencing hearing loss. I got in touch with They helped me with my entire process from even making a hearing appointment for me. Fortunately, I did not need hearing aids at this time and no one tried to force unneeded aids on me.

If needed in the future, I will definitely chose as my provider. They were thorough in their information and honest in every way.

Janie C.
Cleveland, TN
5 Stars

July 22 2023 3:23PM

Wonderful follow through, so different from my first pair of hearing aids. They were only interested in getting my money, then they were missing in action. Love the aids, they work great, love the bluetooth. Overall, a wonderful product and a fantastic follow through by the audiologist.

Gayle C.
Painesville, OH
5 Stars

July 11 2023 4:15PM is a national company who uses Pratt Hearing in Toledo, Ohio. I find that both businesses are professional in their explanations and use of hearing aids. It does take time for the customer to adjust this new experience of wearing hearing aids.

Susan H.
Toledo, OH
2 Stars

July 07 2023 2:04PM

Unfortunately my experience has been flawed from the get go! It started with the audiologist having trouble with his equipment at the setup. The units ended up with a hissing noise and at a follow up with audiologist he eliminated that but took the sound quality away with it.

He then stated there was an update and was unable to get it to download to my units. I have limped along since and at the expense of these units the customer service is nothing to what you experience during the sale and give back period.

At that time it all goes away but you keep paying for it. I work long hours and have voiced my concerns but I believe it only goes to my units that don’t receive even my Bluetooth. To say it falls on deaf ears is an understatement.

Charles B.
New Milford, CT
5 Stars

June 25 2023 11:45AM

There are ups and downs with my hearing aids from There are days that you don't think it's what it should be.

Jan W.
Cross Plaines, WI
5 Stars

June 22 2023 5:35PM

This Company is a caring, knowledgeable one with a great product. On a one on one level, the people I dealt with in fitting my hearing aids and learning how they work, were kind and likable. I would recommend this Company and their hearing aids to everyone!

Sandra R.
Calhoun, GA
5 Stars

June 21 2023 6:36AM

I got behind-the-ear hearing aids from It's an awesome device. I had hearing aids prior from a different company that were about 10 years old. They were also behind the ear, but they were nowhere near the level of sophistication that these devices from have.

There's a lot more intelligence in the device itself as well as a pretty robust application that's on my iPhone. So, the combination of these two things really provides me a lot of value in terms of tuning the device in my ability to hear a lot more smoothly and efficiently.

This particular device has microphones in different places on the behind-the-ear components. There are different placement locations on the device, so I can direct where sound needs to come from using the application on my cellphone.

I have more flexibility and functionality to tune the nature of the sound that I get so that I can comprehend and hear it efficiently. That's been far superior to anything I've ever experienced before.

From the entirety of the experience, the very first call through delivery and managing support of the device, it has been absolutely outstanding.

Daniel H.
Atkinson, NH
5 Stars

June 18 2023 9:43AM

I really like's products because they are a lot better than my oldest hearing aids. I had a lot of trouble understanding my wife and I struggled in crowded areas and with background noise, and these have helped a lot.

I have over-the-ear hearing aids. Sometimes, I have a hard time hooking with Bluetooth. I've got an Android phone and I don't think it works as well as an iPhone, but it's been working lately. These hearing aids made my life better. Before, I just did not even pay attention to what was going on.

John V.
Great Falls, MT