Miracle-Ear Review

Miracle-Ear began in 1948 with a single hearing aid created by Dahlberg Electronics. In the early 1950s, the company incorporated then-new transistor technology into its hearing aid product, and by the early 2000s, all of the brand’s products were digitally based. The company has continued to innovate new technologies to improve hearing aid function, developing proprietary Speech Isolation, new digital noise reduction capabilities and integrated smartphone app functionality.

Currently owned by the Amplifon family of companies based in Plymouth, Minnesota, Miracle-Ear is now a worldwide company. Its extensive network of local stores throughout the country offer hearing tests, hearing aid fitting and service help to set them apart from other direct-to-consumer companies with no local presence or way to shop for hearing assistance devices in store.

Instead of selling purely by mail-order or over the internet, Miracle-Ear has brick and mortar store locations in all 50 states to provide in-person service from certified representatives. The company also runs the Miracle-Ear Foundation, supplying free hearing aids to adults and children without the financial means, insurance or government support to otherwise acquire a hearing aid device.

Pros
  • One of the oldest makers of portable hearing aids
  • Wide range of hearing aid products, customizable options
  • Lifetime customer service
  • In-person fitting and customization
  • Foundation to help those in financial need
Cons
  • Cost
  • Store locations may not be close to all consumers

Miracle-Ear Hearing Aid Cost

Miracle-Ear doesn’t list the price of its hearing aid products on their website. Miracle-Ear says its products can run between $1,000 and $5,000 and according to the AARP, the average cost in the United States for a single hearing aid is approximately $2,300. It’s important to note, hearing aid cost will vary depending on your specific hearing needs, type of hearing aid and the technology included in the hearing aid. After doing some online research, we discovered customers paid within the following price ranges for hearing aids, including Miracle-Ear products.

  • Behind-the-ear (BTE) hearing aid: $1,000-$5,600

  • In-the-canal (ITC) hearing aid: $450 (basic technology)-$5,600 (advanced technology)

  • Completely-in-the-canal (CIC) hearing aid: $150 (basic)-$5,000 (advanced technology)

Miracle-Ear Hearing Aid Technology

All hearing aids consist of three basic parts: a microphone, an amplifier and a speaker, which is sometimes called the receiver. The microphone takes in sound, the amplifier makes the sound louder and the speaker plays the sound into the ear. Beyond the basics, Miracle-Ear’s proprietary technologies help make its hearing aids and hearing assistive devices appealing to modern wearers. For example, its GENIUS™ noise reduction and directional programming and speech recognition technology, which recognizes and gives preference to speech sounds and filters the rest for a better understanding of conversations. Miracle-Ear also offers smartphone apps to manage your hearing aid without having to carry a separate remote control device.

Miracle-Ear hearing aids come in several styles, including receiver-in-the-ear canal (RIC) and behind-the-ear (BTE) options. These aids have a similar look, with a small battery pack worn behind the ear and a wire attached to the small receiver inside the ear canal. However, there are differences in the receiver location and how it works.

Miracle-Ear also carries more discreet and often custom-fit styles, such as completely-in-canal (CIC) hearing aids, which fit into the ear canal and do not have external packs behind the ear. In-the-ear (ITE) hearing aids also fit inside the ear but have larger casings and do not go as deep into the ear canal. Miracle-Ear also offers tiny, self-contained invisible-in-canal (IIC) hearing aids designed to go unnoticed when worn.

miracle-ear technology

Screenshot: Miracle-Ear Technology

Miracle-Ear Products

Miracle-Ear offers six different hearing aid products plus custom-fit devices in several styles.

  • The GENIUS™ 3.0 RIC is a leading receiver in canal device. It comes in eight colors and offers two case designs with different battery options. Like most Miracle-Ear products, it includes Bluetooth connectivity and can be controlled through the Miracle-Ear smartphone app, along with the technology to adjust for tinnitus, noise reduction and feedback cancellation.

  • The Rechargeable LI RIC is the rechargeable version of the GENIUS 3.0 RIC and comes with a built-in lithium-ion power cell that provides up to 24 hours of use per charge.

  • Miracle Ear GENIUS 3.0 RIC

    Miracle-Ear GENIUS 3.0 RIC. Source: Miracle-Ear
  • The Mini RIC stands out for its compact size. It has the same remote control features through the Miracle-Ear app as other products, as well as speech isolation and wind noise reduction.

  • The ReadyFit CIC, an entirely in-canal device that does not have to be custom fit. It is flexibly designed to fit the majority of users comfortably without the need for custom work. It uses Miracle-Ear’s proprietary SingleMic™ sound collection technology and can connect via Bluetooth to the Miracle-Ear smartphone app.

  • The Miracle-Ear Mirage™ IIC is an ultra-compact hearing device within the invisible in canal category, providing the most privacy for those who do not want anyone to know they use a hearing aid.

  • Miracle-Ear distinguishes itself from competitors by offering custom hearing aids. The CIC, ITC and ITE devices are customizable, available in five skin-tone colors and include the same innovative technology and app connectivity as other Miracle-Ear products. Custom devices are fit to your needs and specifications through local Miracle-Ear stores.

The following chart compares Miracle-Ear device types and features.

Hearing device type RIC
Features
  • Direct canal placement for quality sound
  • Most natural sound experience
  • Small, lightweight, discreet
Great For Sound quality
Miracle-Ear Products
  • GENIUS 3.0 RIC
  • Rechargeable LI RIC
  • Mini RIC
Hearing device type BTE
Features
  • Maximum amplification
  • Easy to adjust and clean
  • Best option for severe hearing loss
Great For Severe hearing loss
Miracle-Ear Products
  • GENIUS 3.0 BTE
Hearing device type Custom Fit: CIC ITE, IIC, ITE
Features
  • Secure fit when active
  • Easy to put on and take off
  • Small and nearly invisible
Great For Active lifestyle
Miracle-Ear Products
  • ReadyFit CIC
  • Mirage IIC
  • Custom designs

Mobile users – Swipe to see table contents

Miracle-Ear Warranties and Service

Miracle-Ear offers a limited three-year warranty on the majority of its hearing aids. For more on exclusions, customers are directed to speak with a Miracle-Ear representative. Miracle-Ear also provides lifetime service for its devices, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed.

Miracle-Ear hearing test

Screenshot – Miracle-Ear Online Hearing Test. Source: Miracle-Ear

Miracle-Ear Complaints

A great reputation for customer service helped Miracle-Ear earn a spot on our list of the Best Hearing Aid Companies for 2018. Accredited by the Better Business Bureau, Miracle-Ear has an A+ rating with the agency. The company also gets four and a half stars out of five on ConsumerAffairs, with more than 200 reviews on the site. Most reviews are overwhelmingly positive, and the few negative reviews tend to involve personal conflicts with local representatives. As a franchise operation with 1,300 locations throughout the US, Miracle-Ear strives to offer the same level of service wherever you live.

Miracle-Ear Q&A

  • How do I know if I need a Miracle-Ear hearing aid?
    As part of your first visit to Miracle-Ear, a hearing test is done to help determine what you might need. Come prepared with your health history and expect an inspection of your ear canal, along with evaluations of your hearing and ability to understand speech in a variety of environments. If you do need a device, Miracle-Ear will test an assortment of hearing aid types to see what works for you. The company even has a free online hearing test and a free downloadable hearing loss guide to help you get started.

  • Does Miracle-Ear accept Medicare?
    No, Medicare does not cover any hearing aids and only covers hearing tests for specific diagnostic purposes. However, while it’s uncommon to find hearing aid coverage in Medicare supplement and Medicare Advantage plans, some plans do offer limited hearing aid benefits. It is worth checking with your plan’s hearing aid policy and how to submit a claim yourself.

  • Are Miracle-Ear salespeople doctors?
    No, Miracle-Ear store staff are not doctors but are trained and certified by Miracle-Ear, with annual recertification. The company’s hearing care professionals must also maintain any required state licensing.

  • Can I get Miracle-Ear hearing aids through my doctor?
    No, Miracle-Ear sells directly to the consumer. They have a network of stores across the country staffed by hearing professionals for those who need customization service or prefer to shop in person. The centers also offer hearing tests.

  • Are there any discounts available?
    Miracle-Ear works through the Miracle-Ear Foundation to provide hearing aids to those in need without any other way of paying for a hearing aid. To find more information and learn about eligibility, you can visit the Miracle-Ear Foundation website.

  • I am not on Medicare. Will my insurance cover the cost of hearing aids?
    The majority of health insurance plans do not cover hearing aids, or coverage is limited depending on the reason for needing hearing aids or coverage amount. A few plans cover hearing aids in limited amounts, such as up to $1,000 towards the devices on some plans. In the case of children who need hearing aids, 20 states mandate that health insurance plans cover hearing aids for children in some way.

  • What Does Miracle-Ear’s Lifetime Service Include?
    To ensure your device continues to work as it should, Miracle-Ear prefers to see its customers five times a year on average. These visits include free quarterly check-ups to get your device cleaned, repaired and adjusted, and a free annual hearing test to monitor ongoing changes in hearing.

Concluding Thoughts on Miracle-Ear

With its long history, expansive store network and hearing aid technology, Miracle-Ear is a top contender in terms of quality and support. While it isn’t our #1 pick for hearing aid companies, it is a good choice. Our favorite part about the company is its commitment to serving the hearing impaired community through the Miracle-Ear Foundation, which provides hearing aids at a low cost or no cost. Overall, Miracle-Ear’s lifetime services, including free hearing tests and regular cleaning and adjustments, are good value and may reduce costs compared to companies that sell additional warranties or service plans for an extra cost.

Miracle-Ear Reviews

Recent Reviews

August 18 2019 10:19PM

With my recent Follow up appointments, both Bonny and Jennifer are a pleasure to work with. They are one reason this 53 yr old will be a Miracle Ear customer for life. Just one drawback, the Genius app isn't compatible with android phones. Time to catch up with technology... Otherwise, Good work...

Vincent H.
Austin, TX
August 18 2019 12:01PM

I’ve had other hearing aids in the past but the Miracle Hearing aid surpasses them all with ease of use and the ability to hear clearer and better by being able to select different noise environments. The ability to connect it to my smart phone for making and receiving calls is just so fantastic. La Tasha and Tammy in the local Miracle Ear office are just great. They are super friendly and professional. I highly recommend them.

Frank M.
Red Bank, NJ
August 16 2019 12:06PM

The prices you list for Miracle Ear are several thousand dollars below what they cost. They sell for from $ 6,000 to $ 9000. Usually there are sales tho. I tried a lower priced (and on sale) model. I had all sorts of problems with it thru out my trial. Some of it I understood was just getting used to it. But these problems were pretty rough. Your voice sound VERY loud and weird. But some were problems with feedback and buzz/whistle. I had several adjustments then tried it on a trip and it buzzed and was annoying through out. Useless. I took it back well within my trial period and did get a refund minus a $100 which I knew was part of the deal. I did have less than a great experience with the person doing the fitting. They aren't audiologists at Miracle Ear but trained technicians. This a personality thing. You are given I believe 3 years of unlimited appointments for adjustments or whatever. This is given as a selling point. An ear/nose/throat doc I went to said his office could do much better and for less. I wouldn't be paying for the extensive tv advertising or unecessary "free" appointments. When I see all those ads now on tv how people perk up and rave over clear and perfect hearing I know that's baloney.

Laura S.
Lexington, KY
August 15 2019 8:00PM

Sales personnel are not technological knowledgeable of their products. First visit I asked about Android phone. Was assured the technology was there. After 30 days I find out you have to have more equipment do this feature. Returned hearing aids. Felt I was not getting full functions for the money I paid.

Shirley J.
Murray, KY
July 25 2019 3:29AM

Having finished perusing today’s mail, I was reminded that I need to/want to/am delighted to write a review for Miracle Ear and, at the same time, honorably mention Audibel and DIShonorably mention Christie Clinic. Included in today’s mail was a flyer from Audibel offering impressive, believable reviews. I was prompted to mention Audibel in this testimonial because of the mailer and, mostly, due to a recent conversation with a friend who has been a satisfied Audibel-wearer for many years. My mother purchased her first pair of hearing aids from Christie Clinic a couple of years ago. Unfortunately, she was unhappy with the product and the technician. Following are examples that support her dissatisfaction: 1. The price was higher than most sellers’. 2. She was never properly “trained” on how to use the hearing aids. 3. Her hearing was not improved enough to warrant spending the high price. 4. The technician did not listen to my mother. From the beginning, Mother told her that she was getting very little (if any) sound from the left aid. On my mother’s final evaluation, the tech mentioned that her left hearing aid was weaker than the right one. Really? It’s interesting that this discovery was made after the warranty expired. THE POST OFFICE AND MIRACLE EAR TO THE RESCUE! This time, it’s my mother who received the advertisement (from Miracle Ear) in the mail. Due to her experience with Christie Clinic, she was hesitant to believe the ad. I offered to accompany her, so we could check it out. AARON ** is Amazing, Bright, Caring, Determined, Efficient, Funny ... I could go through the whole alphabet. One of his most impressive characteristics is his ability to listen and then act. My mother explained what she expected from hearing aids and, after a hearing test, Aaron assured her that he felt Miracle Ear was the correct answer to improving her hearing. ... And he was right! THERE’S MORE: Our appointment with Aaron was pleasant and he was not pushy. In fact, it was obvious that, above all, his primary goal is to help people. When I asked Aaron if Mother would receive a discount for referrals, he made a generous offer … Noticing that I had been using the following terms a lot lately: “huh?, what?, excuse me, say that again, I beg your pardon,” I thought it might be time to have my hearing examined. EVERYBODY’S HAPPY! Aaron must be happy because he sold two sets of hearing aids, instead of one. We (Mom and I) are happy with our new hearing volume. Hopefully, people with hearing difficulties will read this and visit Aaron Hobbs at Miracle Ear and find happiness, too! ICING ON THE CAKE! When you walk in the door, there she sits— Alisa! She is friendly, considerate, caring, knowledgeable, concerned, and ever so helpful.

Dixie T.
Champaign, IL
July 07 2019 10:51PM

My 2 star rating is based on the product. Folks at the location I go to are very cordial and want to help. However, the product is actually less than desirable. It seems that something is always going wrong with one or the other hearing aid, on a continuing basis. As I write this, I am waiting on an appointment that when set was two weeks away, for problems with the right ear. As of today, I have cut the left ear OFF due to constant static. Good luck understanding anything I hear for the next week and a half. And they cost how many 1,000s of dollars. But then why be upset. As I have already stated, there is always something going wrong.

Donn L.
Cornelius, NC
June 20 2019 11:17AM

I like the others that had a bad experience, cost me $300.00 restocking fees for hearing aids that didn't work. I was treated like I didn't know what I was talking about. The hearing aids had a tinny sound and didn't even work the day after I got them. After 4 weeks of bs they said I had to give them a chance to replace them. They came back with a message that they had been corrupted. Their way of saying they were broken from the first. But I was treated like I must have been making it up. They replaced the inside, however they still worked the same. All tinny and crackling. I was told I didn't give them long enough to fix them. I don't have that much time to play their game. So I had to lose $300.00 to restock faulty hearing aids. For $4,500.00 they should work. I should not have to pay for them to throw away faulty merchandise. Stay away from this place, they are not a miracle.

Jerri N.
Spanaway, WA
June 11 2019 8:40PM

I have hearing loss from my days in the army. I went in to Miracle-Ear with hopes to be able to hear things clearly again. They sold me hearing aids for $7000. When I decided that they were not helping me and wanted to return them they said I could but there was a restocking charge. Cost me $700 to try and find out that they didnt work. Costly mistake on my part. Wish I didnt even try them.

Chuck C.
Bensenville, IL
June 09 2019 1:56AM

Went to a Miracle-Ear company here in EL Paso Tx. The audiologist there by the name of Angelo **, is a VERY RUDE and Condescending person. He made me feel like a damn crumb. That worthless person needs to be fired.

Rebecca B.
El Paso, TX
June 07 2019 3:16AM

I have never experienced so much stress! I paid $5500. I felt at ease knowing I had a 45 day trial period and if I wasn’t happy I could get a full refund. Well no, I wasn’t happy. They whistled, buzzed, made my voice sound robotic when I heard it etc. I took them back after two adjustments and was told by refund request couldn’t be honored. I said, "WHAT? I’m within my 45 day trial." Bottom line my salesman offered me a different type to try which felt like ear plugs! I didn’t want them! I made sure to get in there on the 44th day and tell them that I didn’t want them and I want a refund. I was told it had to be approved by corporate! Again, WHAT?? WHY?? I’m within my 45 day trial period. Believe me, I wasn’t leaving there without my refund receipt! I got my full refund and my $25 See’s Candy gift card (which I asked for). I was extremely relieved to get out from under that company and their contract. I still thank my lucky stars that I didn’t succumb to their subtle, not so subtle strong arm tactics! I can breathe and relax again!

Yo L.
Lakewood, CA
Write Review