Miracle-Ear Hearing Aids

Miracle-Ear Review

Miracle-Ear began in 1948 with a single hearing aid created by Dahlberg Electronics. In the early 1950s, the company incorporated then-new transistor technology into its hearing aid product, and by the early 2000s, all of the brand’s products were digitally based. The company has continued to innovate new technologies to improve hearing aid function, developing proprietary Speech Isolation, new digital noise reduction capabilities and integrated smartphone app functionality.

Currently owned by the Amplifon family of companies based in Plymouth, Minnesota, Miracle-Ear is now a worldwide company. Its extensive network of local stores throughout the country offer hearing tests, hearing aid fitting and service help to set them apart from other direct-to-consumer companies with no local presence or way to shop for hearing assistance devices in store.

Instead of selling purely by mail-order or over the internet, Miracle-Ear has brick and mortar store locations in all 50 states to provide in-person service from certified representatives. The company also runs the Miracle-Ear Foundation, supplying free hearing aids to adults and children without the financial means, insurance or government support to otherwise acquire a hearing aid device.

Pros
  • One of the oldest makers of portable hearing aids
  • Wide range of hearing aid products, customizable options
  • Lifetime customer service
  • In-person fitting and customization
  • Foundation to help those in financial need
Cons
  • Cost
  • Store locations may not be close to all consumers

Miracle-Ear Hearing Aid Cost

Miracle-Ear doesn’t list the price of its hearing aid products on their website. Miracle-Ear says its products can run between $1,000 and $5,000 and according to the AARP, the average cost in the United States for a single hearing aid is approximately $2,300. It’s important to note, hearing aid cost will vary depending on your specific hearing needs, type of hearing aid and the technology included in the hearing aid. After doing some online research, we discovered customers paid within the following price ranges for hearing aids, including Miracle-Ear products.

  • Behind-the-ear (BTE) hearing aid: $1,000-$5,600

  • In-the-canal (ITC) hearing aid: $450 (basic technology)-$5,600 (advanced technology)

  • Completely-in-the-canal (CIC) hearing aid: $150 (basic)-$5,000 (advanced technology)

Miracle-Ear Hearing Aid Technology

All hearing aids consist of three basic parts: a microphone, an amplifier and a speaker, which is sometimes called the receiver. The microphone takes in sound, the amplifier makes the sound louder and the speaker plays the sound into the ear. Beyond the basics, Miracle-Ear’s proprietary technologies help make its hearing aids and hearing assistive devices appealing to modern wearers. For example, its GENIUS™ noise reduction and directional programming and speech recognition technology, which recognizes and gives preference to speech sounds and filters the rest for a better understanding of conversations. Miracle-Ear also offers smartphone apps to manage your hearing aid without having to carry a separate remote control device.

Miracle-Ear hearing aids come in several styles, including receiver-in-the-ear canal (RIC) and behind-the-ear (BTE) options. These aids have a similar look, with a small battery pack worn behind the ear and a wire attached to the small receiver inside the ear canal. However, there are differences in the receiver location and how it works.

Miracle-Ear also carries more discreet and often custom-fit styles, such as completely-in-canal (CIC) hearing aids, which fit into the ear canal and do not have external packs behind the ear. In-the-ear (ITE) hearing aids also fit inside the ear but have larger casings and do not go as deep into the ear canal. Miracle-Ear also offers tiny, self-contained invisible-in-canal (IIC) hearing aids designed to go unnoticed when worn.

miracle-ear technology

Screenshot: Miracle-Ear Technology

Miracle-Ear Products

Miracle-Ear offers six different hearing aid products plus custom-fit devices in several styles.

  • The GENIUS™ 3.0 RIC is a leading receiver in canal device. It comes in eight colors and offers two case designs with different battery options. Like most Miracle-Ear products, it includes Bluetooth connectivity and can be controlled through the Miracle-Ear smartphone app, along with the technology to adjust for tinnitus, noise reduction and feedback cancellation.

  • The Rechargeable LI RIC is the rechargeable version of the GENIUS 3.0 RIC and comes with a built-in lithium-ion power cell that provides up to 24 hours of use per charge.

  • Miracle Ear GENIUS 3.0 RIC

    Miracle-Ear GENIUS 3.0 RIC. Source: Miracle-Ear
  • The Mini RIC stands out for its compact size. It has the same remote control features through the Miracle-Ear app as other products, as well as speech isolation and wind noise reduction.

  • The ReadyFit CIC, an entirely in-canal device that does not have to be custom fit. It is flexibly designed to fit the majority of users comfortably without the need for custom work. It uses Miracle-Ear’s proprietary SingleMic™ sound collection technology and can connect via Bluetooth to the Miracle-Ear smartphone app.

  • The Miracle-Ear Mirage™ IIC is an ultra-compact hearing device within the invisible in canal category, providing the most privacy for those who do not want anyone to know they use a hearing aid.

  • Miracle-Ear distinguishes itself from competitors by offering custom hearing aids. The CIC, ITC and ITE devices are customizable, available in five skin-tone colors and include the same innovative technology and app connectivity as other Miracle-Ear products. Custom devices are fit to your needs and specifications through local Miracle-Ear stores.

The following chart compares Miracle-Ear device types and features.

Hearing device type RIC
Features
  • Direct canal placement for quality sound
  • Most natural sound experience
  • Small, lightweight, discreet
Great For Sound quality
Miracle-Ear Products
  • GENIUS 3.0 RIC
  • Rechargeable LI RIC
  • Mini RIC
Hearing device type BTE
Features
  • Maximum amplification
  • Easy to adjust and clean
  • Best option for severe hearing loss
Great For Severe hearing loss
Miracle-Ear Products
  • GENIUS 3.0 BTE
Hearing device type Custom Fit: CIC ITE, IIC, ITE
Features
  • Secure fit when active
  • Easy to put on and take off
  • Small and nearly invisible
Great For Active lifestyle
Miracle-Ear Products
  • ReadyFit CIC
  • Mirage IIC
  • Custom designs

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Miracle-Ear Warranties and Service

Miracle-Ear offers a limited three-year warranty on the majority of its hearing aids. For more on exclusions, customers are directed to speak with a Miracle-Ear representative. Miracle-Ear also provides lifetime service for its devices, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed.

Miracle-Ear hearing test

Screenshot – Miracle-Ear Online Hearing Test. Source: Miracle-Ear

Miracle-Ear Complaints

A great reputation for customer service helped Miracle-Ear earn a spot on our list of the Best Hearing Aid Companies for 2018. Accredited by the Better Business Bureau, Miracle-Ear has an A+ rating with the agency. The company also gets four and a half stars out of five on ConsumerAffairs, with more than 200 reviews on the site. Most reviews are overwhelmingly positive, and the few negative reviews tend to involve personal conflicts with local representatives. As a franchise operation with 1,300 locations throughout the US, Miracle-Ear strives to offer the same level of service wherever you live.

Miracle-Ear Q&A

  • How do I know if I need a Miracle-Ear hearing aid?
    As part of your first visit to Miracle-Ear, a hearing test is done to help determine what you might need. Come prepared with your health history and expect an inspection of your ear canal, along with evaluations of your hearing and ability to understand speech in a variety of environments. If you do need a device, Miracle-Ear will test an assortment of hearing aid types to see what works for you. The company even has a free online hearing test and a free downloadable hearing loss guide to help you get started.

  • Does Miracle-Ear accept Medicare?
    No, Medicare does not cover any hearing aids and only covers hearing tests for specific diagnostic purposes. However, while it’s uncommon to find hearing aid coverage in Medicare supplement and Medicare Advantage plans, some plans do offer limited hearing aid benefits. It is worth checking with your plan’s hearing aid policy and how to submit a claim yourself.

  • Are Miracle-Ear salespeople doctors?
    No, Miracle-Ear store staff are not doctors but are trained and certified by Miracle-Ear, with annual recertification. The company’s hearing care professionals must also maintain any required state licensing.

  • Can I get Miracle-Ear hearing aids through my doctor?
    No, Miracle-Ear sells directly to the consumer. They have a network of stores across the country staffed by hearing professionals for those who need customization service or prefer to shop in person. The centers also offer hearing tests.

  • Are there any discounts available?
    Miracle-Ear works through the Miracle-Ear Foundation to provide hearing aids to those in need without any other way of paying for a hearing aid. To find more information and learn about eligibility, you can visit the Miracle-Ear Foundation website.

  • I am not on Medicare. Will my insurance cover the cost of hearing aids?
    The majority of health insurance plans do not cover hearing aids, or coverage is limited depending on the reason for needing hearing aids or coverage amount. A few plans cover hearing aids in limited amounts, such as up to $1,000 towards the devices on some plans. In the case of children who need hearing aids, 20 states mandate that health insurance plans cover hearing aids for children in some way.

  • What Does Miracle-Ear’s Lifetime Service Include?
    To ensure your device continues to work as it should, Miracle-Ear prefers to see its customers five times a year on average. These visits include free quarterly check-ups to get your device cleaned, repaired and adjusted, and a free annual hearing test to monitor ongoing changes in hearing.

Concluding Thoughts on Miracle-Ear

With its long history, expansive store network and hearing aid technology, Miracle-Ear is a top contender in terms of quality and support. While it isn’t our #1 pick for hearing aid companies, it is a good choice. Our favorite part about the company is its commitment to serving the hearing impaired community through the Miracle-Ear Foundation, which provides hearing aids at a low cost or no cost. Overall, Miracle-Ear’s lifetime services, including free hearing tests and regular cleaning and adjustments, are good value and may reduce costs compared to companies that sell additional warranties or service plans for an extra cost.

Miracle-Ear Reviews

Recent Reviews

Featured Review
March 13 2019 1:02AM

Believe me never deal with these people cause they lie to your face. Can’t take their word. Worst cons I ever delt with. Theirs will screw anyone they can and as much as they can. Bring your own tape recorder to catch them and get a good lawyer. These people should be in jail.

Jonn S.
Gretna, LA
October 05 2021 5:01AM

We have had nothing but problems with my husband's since we got them. One would quit working then the other would quit. Exchanged them several times. Paid close to $7000. Aren't worth the money.

Right now they are sent in to company to be repaired. Has rechargeable ones that can't keep a charge. Very disappointed. D. **.

D F.
Chapman, NE
August 19 2021 2:23AM

My husband or myself have accompanied my mother in law to almost every appointment. When her need was first diagnosed, the audiologist was so anxious to make the sale.

He offered to come to my mother in law's house the same night to get payment because she didn’t have several thousand dollars to immediately write a check at the office.

My suspicions were aroused. It seemed that they wanted to upsell her at every subsequent appointment. I questioned other hearing aid wearers who hadn’t had to move to higher priced hearing aids for years after their first one and had paid considerably less.

In fact, many were shocked at the Miracle Ear pricing. Recently, my mother in law lost one of her aids. I called to see if there was any kind of warranty that covered this situation.

The person on the phone didn’t know anything about the warranty and couldn’t connect me to anyone who did. The only way I could get my answer was to make an appointment. Terrible customer service.

Linda L.
Denver, PA
June 27 2021 8:55AM

Vastly overpriced. CIC. Rip off. It's only about the money. The shell for the CIC is the same casing for for the less expensive options. Point is, technology has evolved over the decades and the the markup for these...5K aids is outrageous!

A fine line between reasonable and ridiculous for Miracle Ear. This is 2021. The technology is available, been using it for years...yet the prices are outrageous.

B M.
Does Not Matter, NE
June 23 2021 9:12PM

I was so impressed with the knowledge of the entire staff. The courtesy given to myself and my daughter who accompanied me to my visit was awesome. Since this was my first visit for a hearing test I was a little nervous, but was put to ease immediately.

I am so happy with my new hearing aids and to be able to hear everything once again is priceless!! I highly recommend Miracle Ear.

Louise C.
Warner, OK
June 10 2021 2:12AM

I Felt like they were an answer to my prayer. I paid in all about near five thousand dollars. They have not been worth one half that much.

I should have made payments. I thought they would help me. And now that I have others that were not happy with theirs, I am not by myself.

JOHNSIE S.
CAMDEN, SC
June 04 2021 2:44PM

Personalized attention to all answers you ask & teach you how to function & walk you through the process of cleaning, replacing the battery, and inserting your hearing aid.

Everything seemed simplified, not complicated at all. I would recommend Miracle Ear for assisting you to hear much better!

Joanne P.
Belford, NJ
May 17 2021 7:43PM

When I shopped for hearing aids at Miracle Ear I had my hearing test results clearly showing my hearing loss. Based on that a qualified technician should be able to recommend a hearing aid that works.

The first set of hearing aids (priced around $4900 before discounts) did not work as expected. The Noise and TV modes were totally useless and after a number of visits for adjustment, one hearing aid started to make own loud noise.

It was sent back to the factory and it a took a week or two to get a replacement. After further adjustments there was no improvement, the hearing aids (CIC type) could not be used with a phone, resulting in distortion and feedback.

So these were exchanged for another Miracle Ear CIC model, that was said to be more expensive but that I would get it at the 'same price'. This one had clarity problems in all modes and could not be used with a phone either. A third model was promised.

After waiting more than a week I was told there was a manufacturing problem, so I returned version 2 and asked for a full refund, as advertised by Miracle Ear.

To my surprise the refund was reduced by several hundred dollars and I was told it would take a month or so to get it.

So, in summary I wasted months on Miracle Ear and lost several hundred dollars because they could not provide a hearing aid that would be useful. In summary, Miracle Ear was a very bad experience.

Andy R.
Lakewood Ranch, FL
April 27 2021 6:38PM

My son made me go to Miracle Ear because he was tired of me not hearing a word he said. Erica took control of that situation. She tested me and found that I could hear with the hearing aids I was wearing.

Erica fitted me with new hearing aids and it has been wonderful because I can hear my son, he doesn’t have to keep repeating himself. Those ladies are wonderful if I need anything they get me in and take care of it.

Semoran Blvd. is the place to go. They will treat you with kindness and respect and find out what your problem is.

Marcia S.
Oviedo, FL
April 22 2021 7:20PM

I like so many others went in to get checked for hearing aids, they said I needed them so I purchased them over 6000.00. The first week they worked, after that it was all downhill. The left one would work then not work, tried charging still didn’t work.

So I had them for three weeks and it cost me $300.00 for restocking, I wish I would have read the reviews. Do not buy a hearing aid from Miracle Ear.

Andie M.
Allentown, PA
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