Miracle-Ear Hearing Aids
Caption: Miracle-Ear Hearing Aids

Miracle-Ear Review

Miracle-Ear began in 1948 with a single hearing aid created by Dahlberg Electronics. In the early 1950s, the company incorporated then-new transistor technology into its hearing aid product, and by the early 2000s, all of the brand’s products were digitally based. The company has continued to innovate new technologies to improve hearing aid function, developing proprietary Speech Isolation, new digital noise reduction capabilities and integrated smartphone app functionality.

Currently owned by the Amplifon family of companies based in Plymouth, Minnesota, Miracle-Ear is now a worldwide company. Its extensive network of local stores throughout the country offer hearing tests, hearing aid fitting and service help to set them apart from other direct-to-consumer companies with no local presence or way to shop for hearing assistance devices in store.

Instead of selling purely by mail-order or over the internet, Miracle-Ear has brick and mortar store locations in all 50 states to provide in-person service from certified representatives. The company also runs the Miracle-Ear Foundation, supplying free hearing aids to adults and children without the financial means, insurance or government support to otherwise acquire a hearing aid device.

Pros
  • One of the oldest makers of portable hearing aids
  • Wide range of hearing aid products, customizable options
  • Lifetime customer service
  • In-person fitting and customization
  • Foundation to help those in financial need
Cons
  • Cost
  • Store locations may not be close to all consumers

Miracle-Ear Hearing Aid Cost

Miracle-Ear doesn’t list the price of its hearing aid products on their website. Miracle-Ear says its products can run between $1,000 and $5,000 and according to the AARP, the average cost in the United States for a single hearing aid is approximately $2,300. It’s important to note, hearing aid cost will vary depending on your specific hearing needs, type of hearing aid and the technology included in the hearing aid. After doing some online research, we discovered customers paid within the following price ranges for hearing aids, including Miracle-Ear products.

  • Behind-the-ear (BTE) hearing aid: $1,000-$5,600

  • In-the-canal (ITC) hearing aid: $450 (basic technology)-$5,600 (advanced technology)

  • Completely-in-the-canal (CIC) hearing aid: $150 (basic)-$5,000 (advanced technology)

Miracle-Ear Hearing Aid Technology

All hearing aids consist of three basic parts: a microphone, an amplifier and a speaker, which is sometimes called the receiver. The microphone takes in sound, the amplifier makes the sound louder and the speaker plays the sound into the ear. Beyond the basics, Miracle-Ear’s proprietary technologies help make its hearing aids and hearing assistive devices appealing to modern wearers. For example, its GENIUS™ noise reduction and directional programming and speech recognition technology, which recognizes and gives preference to speech sounds and filters the rest for a better understanding of conversations. Miracle-Ear also offers smartphone apps to manage your hearing aid without having to carry a separate remote control device.

Miracle-Ear hearing aids come in several styles, including receiver-in-the-ear canal (RIC) and behind-the-ear (BTE) options. These aids have a similar look, with a small battery pack worn behind the ear and a wire attached to the small receiver inside the ear canal. However, there are differences in the receiver location and how it works.

Miracle-Ear also carries more discreet and often custom-fit styles, such as completely-in-canal (CIC) hearing aids, which fit into the ear canal and do not have external packs behind the ear. In-the-ear (ITE) hearing aids also fit inside the ear but have larger casings and do not go as deep into the ear canal. Miracle-Ear also offers tiny, self-contained invisible-in-canal (IIC) hearing aids designed to go unnoticed when worn.

miracle-ear technology

Screenshot: Miracle-Ear Technology

Miracle-Ear Products

Miracle-Ear offers six different hearing aid products plus custom-fit devices in several styles.

  • The GENIUS™ 3.0 RIC is a leading receiver in canal device. It comes in eight colors and offers two case designs with different battery options. Like most Miracle-Ear products, it includes Bluetooth connectivity and can be controlled through the Miracle-Ear smartphone app, along with the technology to adjust for tinnitus, noise reduction and feedback cancellation.

  • The Rechargeable LI RIC is the rechargeable version of the GENIUS 3.0 RIC and comes with a built-in lithium-ion power cell that provides up to 24 hours of use per charge.

  • Miracle Ear GENIUS 3.0 RIC

    Miracle-Ear GENIUS 3.0 RIC. Source: Miracle-Ear
  • The Mini RIC stands out for its compact size. It has the same remote control features through the Miracle-Ear app as other products, as well as speech isolation and wind noise reduction.

  • The ReadyFit CIC, an entirely in-canal device that does not have to be custom fit. It is flexibly designed to fit the majority of users comfortably without the need for custom work. It uses Miracle-Ear’s proprietary SingleMic™ sound collection technology and can connect via Bluetooth to the Miracle-Ear smartphone app.

  • The Miracle-Ear Mirage™ IIC is an ultra-compact hearing device within the invisible in canal category, providing the most privacy for those who do not want anyone to know they use a hearing aid.

  • Miracle-Ear distinguishes itself from competitors by offering custom hearing aids. The CIC, ITC and ITE devices are customizable, available in five skin-tone colors and include the same innovative technology and app connectivity as other Miracle-Ear products. Custom devices are fit to your needs and specifications through local Miracle-Ear stores.

The following chart compares Miracle-Ear device types and features.

Hearing device type RIC
Features
  • Direct canal placement for quality sound
  • Most natural sound experience
  • Small, lightweight, discreet
Great For Sound quality
Miracle-Ear Products
  • GENIUS 3.0 RIC
  • Rechargeable LI RIC
  • Mini RIC
Hearing device type BTE
Features
  • Maximum amplification
  • Easy to adjust and clean
  • Best option for severe hearing loss
Great For Severe hearing loss
Miracle-Ear Products
  • GENIUS 3.0 BTE
Hearing device type Custom Fit: CIC ITE, IIC, ITE
Features
  • Secure fit when active
  • Easy to put on and take off
  • Small and nearly invisible
Great For Active lifestyle
Miracle-Ear Products
  • ReadyFit CIC
  • Mirage IIC
  • Custom designs

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Miracle-Ear Warranties and Service

Miracle-Ear offers a limited three-year warranty on the majority of its hearing aids. For more on exclusions, customers are directed to speak with a Miracle-Ear representative. Miracle-Ear also provides lifetime service for its devices, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed.

Miracle-Ear hearing test

Screenshot – Miracle-Ear Online Hearing Test. Source: Miracle-Ear

Miracle-Ear Complaints

A great reputation for customer service helped Miracle-Ear earn a spot on our list of the Best Hearing Aid Companies for 2018. Accredited by the Better Business Bureau, Miracle-Ear has an A+ rating with the agency. The company also gets four and a half stars out of five on ConsumerAffairs, with more than 200 reviews on the site. Most reviews are overwhelmingly positive, and the few negative reviews tend to involve personal conflicts with local representatives. As a franchise operation with 1,300 locations throughout the US, Miracle-Ear strives to offer the same level of service wherever you live.

Miracle-Ear Q&A

  • How do I know if I need a Miracle-Ear hearing aid?
    As part of your first visit to Miracle-Ear, a hearing test is done to help determine what you might need. Come prepared with your health history and expect an inspection of your ear canal, along with evaluations of your hearing and ability to understand speech in a variety of environments. If you do need a device, Miracle-Ear will test an assortment of hearing aid types to see what works for you. The company even has a free online hearing test and a free downloadable hearing loss guide to help you get started.

  • Does Miracle-Ear accept Medicare?
    No, Medicare does not cover any hearing aids and only covers hearing tests for specific diagnostic purposes. However, while it’s uncommon to find hearing aid coverage in Medicare supplement and Medicare Advantage plans, some plans do offer limited hearing aid benefits. It is worth checking with your plan’s hearing aid policy and how to submit a claim yourself.

  • Are Miracle-Ear salespeople doctors?
    No, Miracle-Ear store staff are not doctors but are trained and certified by Miracle-Ear, with annual recertification. The company’s hearing care professionals must also maintain any required state licensing.

  • Can I get Miracle-Ear hearing aids through my doctor?
    No, Miracle-Ear sells directly to the consumer. They have a network of stores across the country staffed by hearing professionals for those who need customization service or prefer to shop in person. The centers also offer hearing tests.

  • Are there any discounts available?
    Miracle-Ear works through the Miracle-Ear Foundation to provide hearing aids to those in need without any other way of paying for a hearing aid. To find more information and learn about eligibility, you can visit the Miracle-Ear Foundation website.

  • I am not on Medicare. Will my insurance cover the cost of hearing aids?
    The majority of health insurance plans do not cover hearing aids, or coverage is limited depending on the reason for needing hearing aids or coverage amount. A few plans cover hearing aids in limited amounts, such as up to $1,000 towards the devices on some plans. In the case of children who need hearing aids, 20 states mandate that health insurance plans cover hearing aids for children in some way.

  • What Does Miracle-Ear’s Lifetime Service Include?
    To ensure your device continues to work as it should, Miracle-Ear prefers to see its customers five times a year on average. These visits include free quarterly check-ups to get your device cleaned, repaired and adjusted, and a free annual hearing test to monitor ongoing changes in hearing.

Concluding Thoughts on Miracle-Ear

With its long history, expansive store network and hearing aid technology, Miracle-Ear is a top contender in terms of quality and support. While it isn’t our #1 pick for hearing aid companies, it is a good choice. Our favorite part about the company is its commitment to serving the hearing impaired community through the Miracle-Ear Foundation, which provides hearing aids at a low cost or no cost. Overall, Miracle-Ear’s lifetime services, including free hearing tests and regular cleaning and adjustments, are good value and may reduce costs compared to companies that sell additional warranties or service plans for an extra cost.

Miracle-Ear Reviews

Recent Reviews

October 11 2020 4:23PM

We spent $6,000 on Miracle Ear hearing aids 4 years ago for my husband. He still doesn't hear very well. After 2 years Miracle Ear began trying to upsell us to their "newer better" model. At his appts. he told them he couldn't hear me, and had trouble with overall hearing.

He was told the hearing aids work fine, and it must be the timbre of my voice. That explains why he speaks loudly when on the phone and has the TV turned way up. Really?

When I complained about paying a high price for what I thought was a high quality product, and my husband's continued inability to hear, I was told that $6,000 was a mid-grade price. YIKES.

Unfortunately, I thought this was a one time purchase. Nope you can expect to buy hearing aids every 5-6 years, and in our case after only 4 years we are researching again.

Marian M.
Richland, MI
October 01 2020 2:58AM

My dad went to Miracle Ear to get evaluated for the hearing and to possibly get a hearing aid. Miracle Ear person recommended two different hearing aids cost $6700 and $7600.

I called to find out why the cost is so expensive. They told me that theirs are high quality and different than the ones from other stores. I told them to cancel the order. They say to cancel we have to pay 10% penalty for cancelling the order and will charge me $670. This was ridiculous.

We did not even ship the hearing aid. This place all about ripping people off. Just to cancel order cost $670. And, their hearing aids are at least two times more expensive.

Andrew C.
Los Angeles, CA
September 25 2020 1:10PM

Let's face it folks, basically a "license to sell" and a knowledge of hearing devices is all that is required for a hearing device store front. Are they medical professionals and have your health (ear) as the number one priority?

Medical insurance may or may not pay (a few) $$ on price of hearing devices, and nothing more. Is the hearing device industry regulated like a "medical device" selling practice would be? No.

Their profits are solely on the price of the hearing device, the annual high cost of an extended warranty (+/- $400 annually or you could pay THOUSANDS for new), selling you upgrades and accessories. Very profitable apparently.

Lastly, why do I use the term "hearing device" instead of "hearing aids" you ask? Simple! My last annual hearing test was like all the others over the years...it clocked in at a fraction over 2 minutes! Wow!

No, this is not a guess or a wrist watch time. A Stop Watch was used. Highly accurate. Unlike a barely 2 minute hearing test. But the above does not apply to just Miracle Ear. The shame of it is that perhaps it all applies to the overall hearing device industry.

My hearing devices have now fallen into the rote method with me. I have given up on hearing clarity, especially when based on barely 2 minute hearing tests. I have accepted the fact that it is what it is.

William L.
Cornelius, NC
September 15 2020 4:25AM

I have only had my new hearing aids from Miracle Ear for about 2 months. However, so far they are fantastic. And the Specialist is wonderful. She listens to what I explain to her I'm hearing and makes the appropriate adjustments.

I'm at full strength now after having to graduate up. I tried an in the ear set a few years ago from the Veterans Administration and that was not a pleasant experience. The background noise was deafening. But I chose over the ear this time and it is a great experience so far.

I like that they have buttons on them to toggle from different environments. I also have this availability on my cell phone. The only one issue that I might question is that they recommended joining this monthly program and I would have batteries auto-shipped every month.

Thus far I've made 2 monthly payments and no batteries yet. And I weighed the cost of the program versus buying batteries myself and I think I can actually get the batteries cheaper at Best Buy or Walmart.

So I'm cancelling my membership. But the hearing aids themselves are wonderful. Henderson, Kentucky.

Sonya F V.
Henderson, KY
August 07 2020 2:01AM

The staff is great....but for $8,000 the devices are just not very good. The sound quality Is not even half as good as basic Bose earbuds. They require a lot of programming that never seems to give me what I need.

The phone app is too basic with three core options. I had hearing aid buzzing that still shows up some. Disappointing.

Mark D.
Charlevoix, MI
June 09 2020 5:07PM

$3000...WASTED. I talked my husband into getting hearing aids after seeing bogus, misleading ad in paper). My husband agreed to real price & now I am paying for a replacement device as one was lost. Now we are told only ONE can be insured. Meanwhile he cant wear the CRAP because it makes popping and clicking noises. It always did. He was told "they take getting used to" but its NOT improving hearing. My husband is retired now. Making very little money. I was in a car accident.

Someone from their office called and threatened to keep the $500 deposit my husband made for replacement aid because no more payments were made but nobodys working due to COVID & a car accident. Why not just hold it until we can pay & pick it up. So now its $4500 for non working hearing aids. DONT USE MIRACLE EAR. The ones at pharmacy are just as good!!! Better. Because theres no clicking and popping. We are STUCK WITH THE BILL BUT you dont have to be. Buyer Beware. Just say no to Miracle Ear. Bad business people and bad product!! Stay far away from them.

DEBBIE M.
BROOKLYN, NY
April 15 2020 9:27PM

Left ear works OK. Right ear aid is worthless. I do not wear it anymore as I do not have to purchase so many batteries. Was in for a checkup on February 11, 2020 and I thought with the cleaning it would work, but it did not. It sings to me when I put it in my ear but does nothing to improve my hearing. This has been a problem over the past three years and the aid used to help a little, but certainly not worth the $2500+ I paid for the right ear. The people working at the center are very nice and have tried to adjust the right aid for me but the product is marginal at best.

Dale E.
Rushford, MN
April 13 2020 9:34PM

Bought one that stopped working right after warranty was up. Asked if they they could shut them off remotely but the denied this to force you to buy new ones. Went back to see about new ones and the price was insane. They said I needed the top of the line only at $6500. Offered no other solutions.

This place is a rip off. Research shows they inflate the cost of their hearing aids to actual cost to manufacture their products. Consumer be aware!!! They will take you broke for a product that cost no where near what they are charging.

Greg N.
Spring Hill, FL
March 12 2020 4:49AM

The first time that I meet this staff, I feel like home and family, they go out of the way to explain every little detail and please me in every way. Thank you Heidi, Lorena and Nicole, always have a great Coffe ( **) and sweets (wish I LOVE) and great conversation.

Always they ask me if it’s everything is ok before I go home and Lorena the Office Manager, I can’t said anything wrong about her, she’s so sweet , specially when she answer the phone,“ thank you for calling miracle ear , this is Lorena , how can I make your day better “, with that voice at the other side, how can they do anything wrong, there PERFECT.

She made sure to set your next appointment for next visit and she will call you to remind you of the appointment ( in case I forget). Lorena she didn’t forget my birthday, she got me a cupcake and a present, once again, how can they do anything wrong? It’s a 10 + in every way. Thank you so much for everything that you have done for me from day one and they continue doing a GREAT JOB, well done. CONGRATULATIONS. KEEP UP THE GOOD WORK.

JuanCarlos ( J.C.) R.
ORLANDO, FL
March 12 2020 1:16AM

I have been a customer for many years. They have always taken great care of me with the most up-to-date products. My hearing is extremely bad, but the latest hearing aids I just received are wonderful, truly outstanding. I can now hear over my cellphone and every word on my TV with their new technology. The sound comes right through my cellphone and through the TV - it’s amazing.

Ralph M.
Houston, TX
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