Miracle-Ear Hearing Aids

Had my hearing aids only about two weeks before I had to send them back for adjustment. Waited almost two weeks to get them back. Still had the same problem, sent them off again. Have the same problem when they came back. Sent them back two more times and the problem was never fixed. By the time I got them back the first time I was past the refund period and in the seven months I have had them they were being repaired for three of them, Would not recommend them to anyone.

I received a post card from Miracle Ear promising $25 if I came in for a free hearing test. I did that in May, and when I presented the card, I was told I'd receive the $25 in two weeks. Didn't happen, so I called first the Coon Rapids Miracle Ear office, then the 800# they provided for Miracle Ear, and again was told I'd receive it in two weeks. Didn't happen.

I called again and talked to someone on June 22, and again on July 11, same response. Nothing. On July 11, they were very apologetic, and the woman said she would make sure I get it this time! She promised I would receive it by July 26. It's August 4 today, still nothing.

On Aug 2, there was a missed call on my phone from the Miracle Ear in Coon Rapids. I thought maybe they had information for me about the $25, but when I called them back, both the receptionist and the audiologist said they knew nothing about anyone calling me, and they knew nothing about the $25.

I realize this is not a large amount, but it makes me mad that a company can get away with promoting offers that they don't honor. The hearing test and the people in the Miracle Ear office were fine, but they have permanently ruined their reputation for me, and for the people I talk to about them.

So far so good great service from Santa Rosa California store. Looking forward to a long sevice relationship with Miracle Ear and have referred many friends to them. God bless Miracle Ear. Give them a while to have your brain adjust to your new hearing.

Now I can hear conversations and listen to my grandchildren laugh and talk. My advice is to give them a chance and be patient with your new hearing aids. You most likely have had hearing loss for a long time so give your brain some time to catch up.

I brought my aid from Miracle-Ear 7 years ago for 2,600 dollars. They did not perform as the rep said they would. They did not drown out background noise. In a crowded room I couldn't hear somebody next to me. TV was a nightmare because of all the background noise on the movie.

I couldn't understand children or most women. I could not communicate in church because background noise of others talking would drown out the people talking to me. The aids only helped with a few people in a small room. I complained several times but nothing was done.

The staff was friendly on all my visits for the first three years. Then they wanted to sell me a new pair for six thousand that would take care of all the problems I was having.

My rep retired or was promoted and I was assigned a new rep. She changed my plugs to a pair that was too tight and gave me an earache. The plugs was hard to pull out of ear and caused the wire to disconnect and one of the aids stopped working.

The rep wanted to charge me 99 dollars to fix the wire they broke. I refused and they got real nasty. On the fourth year I begin having more problems with the aids squealing.

The one aid in right ear stopped working, but they were so rude I did not go back in and will not go back in and my plugs need changing. I will just buy me a pair from Walmart when I get the money.

I have a set of CIC that are great when they are working, but that's the problem, I have had to send them in a dozen times for repair. These things cost 5k and they are unreliable. The last time I sent them in, I was told the warranty was up and they charged me 750.00.

I hadn't had them a week and I started having problems, clicking sounds, one would tone up but not pick up sound, low battery tone as soon as I changed the battery, shut off for no reason. Like I said I love the CIC but the quality does not match the price, for 5K there should be a lifetime warranty!

I have had my hearing aid for several years. I only have one. They have been very good to me. I have upgraded to a rechargeable one because my hands shake. They keep me on a schedule for checkups & are so friendly.

There has been an employee change but the new ones are very friendly also. I had another aid before this one. I like this one much better.

I have both Miracle Ear (ME) and Jabra hearing aids (bought at Costco). Both work quite well. However, the Jabra phone app is much better than the ME phone app, which automatically changes the volume I have set every time I start up the hearing aids.

Sometimes, it even reduces the right hearing aid volume to 0! (They say they have received lots of complaints about this volume reset.) Also, the Jabra app works with the Apple Watch to control the volume and program but unfortunately not to stream voice or audio.

The ME app does not work at all with the watch. The customer service at ME started out great, but due to personnel changes, has become much worse. The Costco customer service is excellent (at least so far).

I was told at purchase that if I lose my Miracle Ear aids, I would have to pay almost full price for replacements. Costco gives one FREE replacement for each hearing aid. The Miracle Ears cost me $7200. The Jabras cost $1800. Enough said.

After paying near 9 thousand for them 6 months ago, I have been trying to get them serviced since the first of the year. They called again and rescheduled my appointment for the end of next month. I bet if you call to buy new hearing aids, you would get right in.

I was sent a certificate the hearing aids would cost $990.00. When we got there we were told I didn't qualify for the deal and it would be $3,000.00. They ordered them and in the meantime we found a much better company.

I never even touched the aids from Miracle-Ear and they sent them back and charged me $500.00 + shipping. They are a scam artist.

I lost an ear to cancer and had about 70% hearing in the remaining ear, so I was shopping for a hearing aid. I first tried the hearing amplifier offered on a big online store. They helped some, but were terrible for watching TV or where several conversations were going on.

I checked around with several hearing aid stores and found them very reluctant to sell me just one hearing aid and less likely to sell a pair of two left ears. I contacted Miracle-Ear and selling me one hearing aid was fine and they would only charge for one.

My insurance does not cover hearing aids so it was all out of pocket, however, the job I retired from had a deal with them so I was able to receive a discount. The service was great and I purchased a behind the ear unit along with a streaming unit for the television.

I have been very pleased with the follow up service and the equipment, The TV streaming is a must as it makes the conversations, regardless of the accent, totally clear and understandable.

It is also nice that you can leave the room and still listen to the program, except it can irritate your wife if she tries to talk to you. I also like the fact that when I use my cell phone the Bluetooth automatically connects to my hearing aid..

I purchased the behind the ear hearing aid because I was more interested in power and sound range vs looks, beside few even notice it as it is not obvious. I also got an aid where you use batteries, I did not like the idea of having to depend on a charge.

I have a phone and a watch that require charging and know how that goes sometimes, beside the batteries are easily changed. Probably the hardest part is taking the seal off the battery before you install it.

I have had my hearing aid approximately 6 months now and have been very pleased with the aid and the service. My local office has been great. They work hard at keeping the customer happy, I would recommend them to anyone.