Miracle-Ear Hearing Aids
Caption: Miracle-Ear Hearing Aids

Miracle-Ear Review

Miracle-Ear began in 1948 with a single hearing aid created by Dahlberg Electronics. In the early 1950s, the company incorporated then-new transistor technology into its hearing aid product, and by the early 2000s, all of the brand’s products were digitally based. The company has continued to innovate new technologies to improve hearing aid function, developing proprietary Speech Isolation, new digital noise reduction capabilities and integrated smartphone app functionality.

Currently owned by the Amplifon family of companies based in Plymouth, Minnesota, Miracle-Ear is now a worldwide company. Its extensive network of local stores throughout the country offer hearing tests, hearing aid fitting and service help to set them apart from other direct-to-consumer companies with no local presence or way to shop for hearing assistance devices in store.

Instead of selling purely by mail-order or over the internet, Miracle-Ear has brick and mortar store locations in all 50 states to provide in-person service from certified representatives. The company also runs the Miracle-Ear Foundation, supplying free hearing aids to adults and children without the financial means, insurance or government support to otherwise acquire a hearing aid device.

Pros
  • One of the oldest makers of portable hearing aids
  • Wide range of hearing aid products, customizable options
  • Lifetime customer service
  • In-person fitting and customization
  • Foundation to help those in financial need
Cons
  • Cost
  • Store locations may not be close to all consumers

Miracle-Ear Hearing Aid Cost

Miracle-Ear doesn’t list the price of its hearing aid products on their website. Miracle-Ear says its products can run between $1,000 and $5,000 and according to the AARP, the average cost in the United States for a single hearing aid is approximately $2,300. It’s important to note, hearing aid cost will vary depending on your specific hearing needs, type of hearing aid and the technology included in the hearing aid. After doing some online research, we discovered customers paid within the following price ranges for hearing aids, including Miracle-Ear products.

  • Behind-the-ear (BTE) hearing aid: $1,000-$5,600

  • In-the-canal (ITC) hearing aid: $450 (basic technology)-$5,600 (advanced technology)

  • Completely-in-the-canal (CIC) hearing aid: $150 (basic)-$5,000 (advanced technology)

Miracle-Ear Hearing Aid Technology

All hearing aids consist of three basic parts: a microphone, an amplifier and a speaker, which is sometimes called the receiver. The microphone takes in sound, the amplifier makes the sound louder and the speaker plays the sound into the ear. Beyond the basics, Miracle-Ear’s proprietary technologies help make its hearing aids and hearing assistive devices appealing to modern wearers. For example, its GENIUS™ noise reduction and directional programming and speech recognition technology, which recognizes and gives preference to speech sounds and filters the rest for a better understanding of conversations. Miracle-Ear also offers smartphone apps to manage your hearing aid without having to carry a separate remote control device.

Miracle-Ear hearing aids come in several styles, including receiver-in-the-ear canal (RIC) and behind-the-ear (BTE) options. These aids have a similar look, with a small battery pack worn behind the ear and a wire attached to the small receiver inside the ear canal. However, there are differences in the receiver location and how it works.

Miracle-Ear also carries more discreet and often custom-fit styles, such as completely-in-canal (CIC) hearing aids, which fit into the ear canal and do not have external packs behind the ear. In-the-ear (ITE) hearing aids also fit inside the ear but have larger casings and do not go as deep into the ear canal. Miracle-Ear also offers tiny, self-contained invisible-in-canal (IIC) hearing aids designed to go unnoticed when worn.

miracle-ear technology

Screenshot: Miracle-Ear Technology

Miracle-Ear Products

Miracle-Ear offers six different hearing aid products plus custom-fit devices in several styles.

  • The GENIUS™ 3.0 RIC is a leading receiver in canal device. It comes in eight colors and offers two case designs with different battery options. Like most Miracle-Ear products, it includes Bluetooth connectivity and can be controlled through the Miracle-Ear smartphone app, along with the technology to adjust for tinnitus, noise reduction and feedback cancellation.

  • The Rechargeable LI RIC is the rechargeable version of the GENIUS 3.0 RIC and comes with a built-in lithium-ion power cell that provides up to 24 hours of use per charge.

  • Miracle Ear GENIUS 3.0 RIC

    Miracle-Ear GENIUS 3.0 RIC. Source: Miracle-Ear
  • The Mini RIC stands out for its compact size. It has the same remote control features through the Miracle-Ear app as other products, as well as speech isolation and wind noise reduction.

  • The ReadyFit CIC, an entirely in-canal device that does not have to be custom fit. It is flexibly designed to fit the majority of users comfortably without the need for custom work. It uses Miracle-Ear’s proprietary SingleMic™ sound collection technology and can connect via Bluetooth to the Miracle-Ear smartphone app.

  • The Miracle-Ear Mirage™ IIC is an ultra-compact hearing device within the invisible in canal category, providing the most privacy for those who do not want anyone to know they use a hearing aid.

  • Miracle-Ear distinguishes itself from competitors by offering custom hearing aids. The CIC, ITC and ITE devices are customizable, available in five skin-tone colors and include the same innovative technology and app connectivity as other Miracle-Ear products. Custom devices are fit to your needs and specifications through local Miracle-Ear stores.

The following chart compares Miracle-Ear device types and features.

Hearing device type RIC
Features
  • Direct canal placement for quality sound
  • Most natural sound experience
  • Small, lightweight, discreet
Great For Sound quality
Miracle-Ear Products
  • GENIUS 3.0 RIC
  • Rechargeable LI RIC
  • Mini RIC
Hearing device type BTE
Features
  • Maximum amplification
  • Easy to adjust and clean
  • Best option for severe hearing loss
Great For Severe hearing loss
Miracle-Ear Products
  • GENIUS 3.0 BTE
Hearing device type Custom Fit: CIC ITE, IIC, ITE
Features
  • Secure fit when active
  • Easy to put on and take off
  • Small and nearly invisible
Great For Active lifestyle
Miracle-Ear Products
  • ReadyFit CIC
  • Mirage IIC
  • Custom designs

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Miracle-Ear Warranties and Service

Miracle-Ear offers a limited three-year warranty on the majority of its hearing aids. For more on exclusions, customers are directed to speak with a Miracle-Ear representative. Miracle-Ear also provides lifetime service for its devices, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed.

Miracle-Ear hearing test

Screenshot – Miracle-Ear Online Hearing Test. Source: Miracle-Ear

Miracle-Ear Complaints

A great reputation for customer service helped Miracle-Ear earn a spot on our list of the Best Hearing Aid Companies for 2018. Accredited by the Better Business Bureau, Miracle-Ear has an A+ rating with the agency. The company also gets four and a half stars out of five on ConsumerAffairs, with more than 200 reviews on the site. Most reviews are overwhelmingly positive, and the few negative reviews tend to involve personal conflicts with local representatives. As a franchise operation with 1,300 locations throughout the US, Miracle-Ear strives to offer the same level of service wherever you live.

Miracle-Ear Q&A

  • How do I know if I need a Miracle-Ear hearing aid?
    As part of your first visit to Miracle-Ear, a hearing test is done to help determine what you might need. Come prepared with your health history and expect an inspection of your ear canal, along with evaluations of your hearing and ability to understand speech in a variety of environments. If you do need a device, Miracle-Ear will test an assortment of hearing aid types to see what works for you. The company even has a free online hearing test and a free downloadable hearing loss guide to help you get started.

  • Does Miracle-Ear accept Medicare?
    No, Medicare does not cover any hearing aids and only covers hearing tests for specific diagnostic purposes. However, while it’s uncommon to find hearing aid coverage in Medicare supplement and Medicare Advantage plans, some plans do offer limited hearing aid benefits. It is worth checking with your plan’s hearing aid policy and how to submit a claim yourself.

  • Are Miracle-Ear salespeople doctors?
    No, Miracle-Ear store staff are not doctors but are trained and certified by Miracle-Ear, with annual recertification. The company’s hearing care professionals must also maintain any required state licensing.

  • Can I get Miracle-Ear hearing aids through my doctor?
    No, Miracle-Ear sells directly to the consumer. They have a network of stores across the country staffed by hearing professionals for those who need customization service or prefer to shop in person. The centers also offer hearing tests.

  • Are there any discounts available?
    Miracle-Ear works through the Miracle-Ear Foundation to provide hearing aids to those in need without any other way of paying for a hearing aid. To find more information and learn about eligibility, you can visit the Miracle-Ear Foundation website.

  • I am not on Medicare. Will my insurance cover the cost of hearing aids?
    The majority of health insurance plans do not cover hearing aids, or coverage is limited depending on the reason for needing hearing aids or coverage amount. A few plans cover hearing aids in limited amounts, such as up to $1,000 towards the devices on some plans. In the case of children who need hearing aids, 20 states mandate that health insurance plans cover hearing aids for children in some way.

  • What Does Miracle-Ear’s Lifetime Service Include?
    To ensure your device continues to work as it should, Miracle-Ear prefers to see its customers five times a year on average. These visits include free quarterly check-ups to get your device cleaned, repaired and adjusted, and a free annual hearing test to monitor ongoing changes in hearing.

Concluding Thoughts on Miracle-Ear

With its long history, expansive store network and hearing aid technology, Miracle-Ear is a top contender in terms of quality and support. While it isn’t our #1 pick for hearing aid companies, it is a good choice. Our favorite part about the company is its commitment to serving the hearing impaired community through the Miracle-Ear Foundation, which provides hearing aids at a low cost or no cost. Overall, Miracle-Ear’s lifetime services, including free hearing tests and regular cleaning and adjustments, are good value and may reduce costs compared to companies that sell additional warranties or service plans for an extra cost.

Miracle-Ear Reviews

Recent Reviews

September 15 2020 4:25AM

I have only had my new hearing aids from Miracle Ear for about 2 months. However, so far they are fantastic. And the Specialist is wonderful. She listens to what I explain to her I'm hearing and makes the appropriate adjustments.

I'm at full strength now after having to graduate up. I tried an in the ear set a few years ago from the Veterans Administration and that was not a pleasant experience. The background noise was deafening. But I chose over the ear this time and it is a great experience so far.

I like that they have buttons on them to toggle from different environments. I also have this availability on my cell phone. The only one issue that I might question is that they recommended joining this monthly program and I would have batteries auto-shipped every month.

Thus far I've made 2 monthly payments and no batteries yet. And I weighed the cost of the program versus buying batteries myself and I think I can actually get the batteries cheaper at Best Buy or Walmart.

So I'm cancelling my membership. But the hearing aids themselves are wonderful. Henderson, Kentucky.

Sonya F V.
Henderson, KY
August 07 2020 2:01AM

The staff is great....but for $8,000 the devices are just not very good. The sound quality Is not even half as good as basic Bose earbuds. They require a lot of programming that never seems to give me what I need.

The phone app is too basic with three core options. I had hearing aid buzzing that still shows up some. Disappointing.

Mark D.
Charlevoix, MI
June 09 2020 5:07PM

$3000...WASTED. I talked my husband into getting hearing aids after seeing bogus, misleading ad in paper). My husband agreed to real price & now I am paying for a replacement device as one was lost. Now we are told only ONE can be insured. Meanwhile he cant wear the CRAP because it makes popping and clicking noises. It always did. He was told "they take getting used to" but its NOT improving hearing. My husband is retired now. Making very little money. I was in a car accident.

Someone from their office called and threatened to keep the $500 deposit my husband made for replacement aid because no more payments were made but nobodys working due to COVID & a car accident. Why not just hold it until we can pay & pick it up. So now its $4500 for non working hearing aids. DONT USE MIRACLE EAR. The ones at pharmacy are just as good!!! Better. Because theres no clicking and popping. We are STUCK WITH THE BILL BUT you dont have to be. Buyer Beware. Just say no to Miracle Ear. Bad business people and bad product!! Stay far away from them.

DEBBIE M.
BROOKLYN, NY
April 15 2020 9:27PM

Left ear works OK. Right ear aid is worthless. I do not wear it anymore as I do not have to purchase so many batteries. Was in for a checkup on February 11, 2020 and I thought with the cleaning it would work, but it did not. It sings to me when I put it in my ear but does nothing to improve my hearing. This has been a problem over the past three years and the aid used to help a little, but certainly not worth the $2500+ I paid for the right ear. The people working at the center are very nice and have tried to adjust the right aid for me but the product is marginal at best.

Dale E.
Rushford, MN
April 13 2020 9:34PM

Bought one that stopped working right after warranty was up. Asked if they they could shut them off remotely but the denied this to force you to buy new ones. Went back to see about new ones and the price was insane. They said I needed the top of the line only at $6500. Offered no other solutions.

This place is a rip off. Research shows they inflate the cost of their hearing aids to actual cost to manufacture their products. Consumer be aware!!! They will take you broke for a product that cost no where near what they are charging.

Greg N.
Spring Hill, FL
March 12 2020 4:49AM

The first time that I meet this staff, I feel like home and family, they go out of the way to explain every little detail and please me in every way. Thank you Heidi, Lorena and Nicole, always have a great Coffe ( **) and sweets (wish I LOVE) and great conversation.

Always they ask me if it’s everything is ok before I go home and Lorena the Office Manager, I can’t said anything wrong about her, she’s so sweet , specially when she answer the phone,“ thank you for calling miracle ear , this is Lorena , how can I make your day better “, with that voice at the other side, how can they do anything wrong, there PERFECT.

She made sure to set your next appointment for next visit and she will call you to remind you of the appointment ( in case I forget). Lorena she didn’t forget my birthday, she got me a cupcake and a present, once again, how can they do anything wrong? It’s a 10 + in every way. Thank you so much for everything that you have done for me from day one and they continue doing a GREAT JOB, well done. CONGRATULATIONS. KEEP UP THE GOOD WORK.

JuanCarlos ( J.C.) R.
ORLANDO, FL
March 12 2020 1:16AM

I have been a customer for many years. They have always taken great care of me with the most up-to-date products. My hearing is extremely bad, but the latest hearing aids I just received are wonderful, truly outstanding. I can now hear over my cellphone and every word on my TV with their new technology. The sound comes right through my cellphone and through the TV - it’s amazing.

Ralph M.
Houston, TX
March 09 2020 2:34AM

Just got my first hearing aids last November. Was talked into getting the most expensive ones they sell at Miracle Ear and thought it may be the best deal since I suppose I will have them for years.

First I was treated like an idiot. They wouldn't show me how to adjust the hearing aids. I have a Master's degree in Science, but not enough sense to adjust hearing aids. That irritated me. I finally talked them into giving me the information after the second visit and it helped, but I am still upset about being treated like some idiot.

By the second week the hearing aids were falling out of my ear and the high pitches were totally overwhelming other sounds. I had them adjust the higher pitches, against what the company says to do. I was given larger ear inserts and told there was nothing else they could do to make the hearing aids fit my ear. It was my EAR'S fault.

Excuse me, but if you make hearing aids shouldn't they be able to be modified to fit any ear? I am a woman and have normal sized ears. The new and straight model I got does not curve around the ear and so it falls off and hangs by the ear insert. Most of the time I don't notice this until I reach up to my ear to move my hair and find that I have had this black object hanging by a short piece of plastic tubing and probably looked like a clown.

I teach, so this isn't good. I'm sure my students are entertained, but I am not. Last week I stood and taught, then sat in meetings. There was no wind, I was not being active, I was not wearing a hat I took off, I was not doing anything that could dislodge a hearing aid. I realized my left hearing aid was missing around 6 pm. I have no idea where it could have fallen off and I didn't sense it when it did.

I have looked everywhere multiple times to no avail. There is no sensor on the hearing aid that tells you when it hits the floor or falls out. I am now faced with buying another hearing aid that also cannot be adjusted to fit my ear and could lose it plus my right hearing aid. BEWARE as Miracle Ear does not offer a policy to cover full replacement costs. I am sorry I went to this company.

ANITA N.
Santa Fe, NM
February 26 2020 7:15PM

I went in for an interview on what was suppose to be a reduced price promotional value. First off the test???? I did not have the button to push when I heard the sound, I had to raise my finger so the Dr?? could type it into the computer. Well this raises questions about the accuracy of the test since even a slight delay can make the results come out different.

Then I got hit with a BIG IRS bill and asked to be released from the contract since it was cause undue financial hardship. Oh, HELL NO!! You signed it and now we are going to hold a gun to your head to make you comply. So I down grade form the $7000.00+ to the next level down $5500.00. Yep, a far cry form AARP's projection of $1000.00 to $5000.00.

They want me to try them for two weeks and then come back for readjustment. I could not wear them because they had them turned up so loud it was painful and there was no volume adjustment because they would not put it on the phone. When I asked for an external controller I was told that was EXTRA COST on top of the $5500.00.

I could not wear them. They were so painful and was going to make my hearing even worse than it already was. It was like putting brakes on a car but removing the brake peddle to see if the brakes was going to work. What is wrong with this picture.

So I went back since I was going to be stuck with the HUGE bill, and they adjusted the volume down and put the program on the phone. Now it is against the law to drive and talk on the cell phone so I use a Bluetooth device when I am driving. I find out now you CANNOT adjust the volume of the hearing aids if you are using an external Bluetooth device.

You have to turn it off to adjust the volume. I have also found out you CANNOT adjust the volume of the hearing aids if you are in a meeting and have the phone turned to silent. You have to turn the volume up on the phone just to adjust the volume on the hearing aids.

Oh and in the meetings or in a noisy restaurant forget it. Not conducive to social outings at all. Would I buy another set of these?? Not NO abut HELL NO. If I did not have this HUGE bill on these I would find someone to sell them too for 1/2 price so I could go find something that works better.

Naomi P.
Chehalis, WA
February 07 2020 5:19PM

In the past few years, I have had six hearing aids which ranged from very expensive to cheaper mail order models. The fitting never seemed t be secure as I even had one fall out never to be found.

Since there were certain sounds that I could not hear, I continued to have difficulty with my hearing until I decided to go to Miracle Ear. One huge advantage with their hearing aid is that it is rechargeable; so NO batteries. When I take the units out at night, I put then into the charger and the next morning I am good to go. Because it is a self contained unit, I can wear it in the rain. That it is designed with separated flutes to fit the unit into the ear makes it totally secure. I can even play tennis with my aids.

I was able to get a blue tooth which hangs around my neck leaving my hands free to do other tasks while talking. I am genuinely amazed at the clarity of sounds as the aids have opened a new world of listening.

The elements to be most highly praised are Sebastian and Aaron who were my ambassadors to good hearing. They were able to intelligently articulate all details of their extensive knowledge of the process of hearing as well as knowledge of their miraculous product. Their follow-up care continued until all questions were answered and total satisfaction was achieved. I know that anytime I have a concern, they are just a phone call away. I never thought that I could find such happiness in hearing as they have given me.

Sue S.
Woolwich, NJ
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