Miracle-Ear Hearing Aids

Miracle-Ear Review

Miracle-Ear began in 1948 with a single hearing aid created by Dahlberg Electronics. In the early 1950s, the company incorporated then-new transistor technology into its hearing aid product, and by the early 2000s, all of the brand’s products were digitally based. The company has continued to innovate new technologies to improve hearing aid function, developing proprietary Speech Isolation, new digital noise reduction capabilities and integrated smartphone app functionality.

Currently owned by the Amplifon family of companies based in Plymouth, Minnesota, Miracle-Ear is now a worldwide company. Its extensive network of local stores throughout the country offer hearing tests, hearing aid fitting and service help to set them apart from other direct-to-consumer companies with no local presence or way to shop for hearing assistance devices in store.

Instead of selling purely by mail-order or over the internet, Miracle-Ear has brick and mortar store locations in all 50 states to provide in-person service from certified representatives. The company also runs the Miracle-Ear Foundation, supplying free hearing aids to adults and children without the financial means, insurance or government support to otherwise acquire a hearing aid device.

Pros
  • One of the oldest makers of portable hearing aids
  • Wide range of hearing aid products, customizable options
  • Lifetime customer service
  • In-person fitting and customization
  • Foundation to help those in financial need
Cons
  • Cost
  • Store locations may not be close to all consumers

Miracle-Ear Hearing Aid Cost

Miracle-Ear doesn’t list the price of its hearing aid products on their website. Miracle-Ear says its products can run between $1,000 and $5,000 and according to the AARP, the average cost in the United States for a single hearing aid is approximately $2,300. It’s important to note, hearing aid cost will vary depending on your specific hearing needs, type of hearing aid and the technology included in the hearing aid. After doing some online research, we discovered customers paid within the following price ranges for hearing aids, including Miracle-Ear products.

  • Behind-the-ear (BTE) hearing aid: $1,000-$5,600

  • In-the-canal (ITC) hearing aid: $450 (basic technology)-$5,600 (advanced technology)

  • Completely-in-the-canal (CIC) hearing aid: $150 (basic)-$5,000 (advanced technology)

Miracle-Ear Hearing Aid Technology

All hearing aids consist of three basic parts: a microphone, an amplifier and a speaker, which is sometimes called the receiver. The microphone takes in sound, the amplifier makes the sound louder and the speaker plays the sound into the ear. Beyond the basics, Miracle-Ear’s proprietary technologies help make its hearing aids and hearing assistive devices appealing to modern wearers. For example, its GENIUS™ noise reduction and directional programming and speech recognition technology, which recognizes and gives preference to speech sounds and filters the rest for a better understanding of conversations. Miracle-Ear also offers smartphone apps to manage your hearing aid without having to carry a separate remote control device.

Miracle-Ear hearing aids come in several styles, including receiver-in-the-ear canal (RIC) and behind-the-ear (BTE) options. These aids have a similar look, with a small battery pack worn behind the ear and a wire attached to the small receiver inside the ear canal. However, there are differences in the receiver location and how it works.

Miracle-Ear also carries more discreet and often custom-fit styles, such as completely-in-canal (CIC) hearing aids, which fit into the ear canal and do not have external packs behind the ear. In-the-ear (ITE) hearing aids also fit inside the ear but have larger casings and do not go as deep into the ear canal. Miracle-Ear also offers tiny, self-contained invisible-in-canal (IIC) hearing aids designed to go unnoticed when worn.

miracle-ear technology

Screenshot: Miracle-Ear Technology

Miracle-Ear Products

Miracle-Ear offers six different hearing aid products plus custom-fit devices in several styles.

  • The GENIUS™ 3.0 RIC is a leading receiver in canal device. It comes in eight colors and offers two case designs with different battery options. Like most Miracle-Ear products, it includes Bluetooth connectivity and can be controlled through the Miracle-Ear smartphone app, along with the technology to adjust for tinnitus, noise reduction and feedback cancellation.

  • The Rechargeable LI RIC is the rechargeable version of the GENIUS 3.0 RIC and comes with a built-in lithium-ion power cell that provides up to 24 hours of use per charge.

  • Miracle Ear GENIUS 3.0 RIC

    Miracle-Ear GENIUS 3.0 RIC. Source: Miracle-Ear
  • The Mini RIC stands out for its compact size. It has the same remote control features through the Miracle-Ear app as other products, as well as speech isolation and wind noise reduction.

  • The ReadyFit CIC, an entirely in-canal device that does not have to be custom fit. It is flexibly designed to fit the majority of users comfortably without the need for custom work. It uses Miracle-Ear’s proprietary SingleMic™ sound collection technology and can connect via Bluetooth to the Miracle-Ear smartphone app.

  • The Miracle-Ear Mirage™ IIC is an ultra-compact hearing device within the invisible in canal category, providing the most privacy for those who do not want anyone to know they use a hearing aid.

  • Miracle-Ear distinguishes itself from competitors by offering custom hearing aids. The CIC, ITC and ITE devices are customizable, available in five skin-tone colors and include the same innovative technology and app connectivity as other Miracle-Ear products. Custom devices are fit to your needs and specifications through local Miracle-Ear stores.

The following chart compares Miracle-Ear device types and features.

Hearing device type RIC
Features
  • Direct canal placement for quality sound
  • Most natural sound experience
  • Small, lightweight, discreet
Great For Sound quality
Miracle-Ear Products
  • GENIUS 3.0 RIC
  • Rechargeable LI RIC
  • Mini RIC
Hearing device type BTE
Features
  • Maximum amplification
  • Easy to adjust and clean
  • Best option for severe hearing loss
Great For Severe hearing loss
Miracle-Ear Products
  • GENIUS 3.0 BTE
Hearing device type Custom Fit: CIC ITE, IIC, ITE
Features
  • Secure fit when active
  • Easy to put on and take off
  • Small and nearly invisible
Great For Active lifestyle
Miracle-Ear Products
  • ReadyFit CIC
  • Mirage IIC
  • Custom designs

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Miracle-Ear Warranties and Service

Miracle-Ear offers a limited three-year warranty on the majority of its hearing aids. For more on exclusions, customers are directed to speak with a Miracle-Ear representative. Miracle-Ear also provides lifetime service for its devices, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed.

Miracle-Ear hearing test

Screenshot – Miracle-Ear Online Hearing Test. Source: Miracle-Ear

Miracle-Ear Complaints

A great reputation for customer service helped Miracle-Ear earn a spot on our list of the Best Hearing Aid Companies for 2018. Accredited by the Better Business Bureau, Miracle-Ear has an A+ rating with the agency. The company also gets four and a half stars out of five on ConsumerAffairs, with more than 200 reviews on the site. Most reviews are overwhelmingly positive, and the few negative reviews tend to involve personal conflicts with local representatives. As a franchise operation with 1,300 locations throughout the US, Miracle-Ear strives to offer the same level of service wherever you live.

Miracle-Ear Q&A

  • How do I know if I need a Miracle-Ear hearing aid?
    As part of your first visit to Miracle-Ear, a hearing test is done to help determine what you might need. Come prepared with your health history and expect an inspection of your ear canal, along with evaluations of your hearing and ability to understand speech in a variety of environments. If you do need a device, Miracle-Ear will test an assortment of hearing aid types to see what works for you. The company even has a free online hearing test and a free downloadable hearing loss guide to help you get started.

  • Does Miracle-Ear accept Medicare?
    No, Medicare does not cover any hearing aids and only covers hearing tests for specific diagnostic purposes. However, while it’s uncommon to find hearing aid coverage in Medicare supplement and Medicare Advantage plans, some plans do offer limited hearing aid benefits. It is worth checking with your plan’s hearing aid policy and how to submit a claim yourself.

  • Are Miracle-Ear salespeople doctors?
    No, Miracle-Ear store staff are not doctors but are trained and certified by Miracle-Ear, with annual recertification. The company’s hearing care professionals must also maintain any required state licensing.

  • Can I get Miracle-Ear hearing aids through my doctor?
    No, Miracle-Ear sells directly to the consumer. They have a network of stores across the country staffed by hearing professionals for those who need customization service or prefer to shop in person. The centers also offer hearing tests.

  • Are there any discounts available?
    Miracle-Ear works through the Miracle-Ear Foundation to provide hearing aids to those in need without any other way of paying for a hearing aid. To find more information and learn about eligibility, you can visit the Miracle-Ear Foundation website.

  • I am not on Medicare. Will my insurance cover the cost of hearing aids?
    The majority of health insurance plans do not cover hearing aids, or coverage is limited depending on the reason for needing hearing aids or coverage amount. A few plans cover hearing aids in limited amounts, such as up to $1,000 towards the devices on some plans. In the case of children who need hearing aids, 20 states mandate that health insurance plans cover hearing aids for children in some way.

  • What Does Miracle-Ear’s Lifetime Service Include?
    To ensure your device continues to work as it should, Miracle-Ear prefers to see its customers five times a year on average. These visits include free quarterly check-ups to get your device cleaned, repaired and adjusted, and a free annual hearing test to monitor ongoing changes in hearing.

Concluding Thoughts on Miracle-Ear

With its long history, expansive store network and hearing aid technology, Miracle-Ear is a top contender in terms of quality and support. While it isn’t our #1 pick for hearing aid companies, it is a good choice. Our favorite part about the company is its commitment to serving the hearing impaired community through the Miracle-Ear Foundation, which provides hearing aids at a low cost or no cost. Overall, Miracle-Ear’s lifetime services, including free hearing tests and regular cleaning and adjustments, are good value and may reduce costs compared to companies that sell additional warranties or service plans for an extra cost.

Miracle-Ear Reviews

Recent Reviews

March 02 2021 8:22PM

I love my hearing aids. I go to the Miracle Ear in Merchants Crossing in Englewood Fl. They are friendly, always service my every whim. The crew there can not do enough to make sure I am happy and satisfied.

The hearing aids are great and I don't know how to get along without them. Thanks girls. You are the greatest.

Lynda R.
Rotonda West, FL
February 28 2021 3:37AM

My Dad Eugene ** got hearing aids. They didn't fit kept falling out. He brought them back within a month and your company wouldn't return the $600 he put down and this an elderly man that lives on a fixed income.

My Dad is a Korean War veteran. He is a Purple heart recipient. He serve his country and he doesn't deserve to be taken advantage of and that is what your company did by not returning his $600 and giving him full refund. I wouldn't recommend Miracle Ear to anyone.

Richard V.
Germantown, WI
February 16 2021 12:44AM

Joann ** is very good at her job. She is very Thorough. Explains things well. Asks good questions for the client to answer. Friendly. Seems to enjoy her job.. I look forward to our next meeting in 6 months. I love my Miracle-Ear hearing aids.

Lynda P.
Apache Junction, AZ
February 10 2021 4:06PM

I hate them. I get feedback from the television,very annoying. Frank keeps telling me I'm not putting them in right or it could be the mask pulling down on the ear. I don't wear the mask when I'm watching TV.

$60 00.00 is a lot of money for something that doesn't fit or work right. Wouldn't recommend Miracle-Ear to anyone. I've only them for a few weeks long enough to know I don't like them.

Jeannine S.
North Attleboro, MA
January 25 2021 7:34PM

11-12-15 bought my new hearing aids. 5000.00. No sound. Tried unsuccessfully to get refund over and over. 3 years warranty.

About 3 years into this fiasco I was contacted by someone from Miracle-Ear at my home telling me to see Steve in Carol Ia. Saw him on date requested and he got them to work?

He told me the reason they didnt work was that my hearing was so bad that hearing aids wouldn't work period. Went to Ames Ia. Man there said same thing. Woman who sold me aids is in fort still believe. No refund 3 years no hearing. Still disgusted 5000.00 I'm out.

John A.
Rockwell City, IA
December 11 2020 3:06PM

I returned to Miracle Ear due to my first experience. I thought it would be the same person at the place- it wasn’t.

I requested In the canal hearing aids that were advertised- the, let’s face it- salesman said my with my hearing, it would be best to use the outside of the ear aids. Miserable experience - and with research I find I could of used the inside to ear canal hearing aids.

Franny W.
East Northport, NY
December 10 2020 10:09PM

I have had my aids for about 1 1/2 years now. I hate them. They fall out, they hurt my ears, I have dry skin or sores all the time, even if I use the solutions given to me to use.

I still hear background noise and if I am in a large crowd I only hear half of the conversations. They suck. Nano is my next one.

L B.
Pocatello, ID
December 09 2020 4:31PM

Their ad in the "Deals Direct" flyer was at best misleading and at worst a flat out lie. The ad said that they are offering hearing aids at no cost to federal workers and retirees.

They asked me for my insurance card??? Why would they need that if it was no cost? I kept the forms I had filled out and left. Will never trust them again.

Anonymous A.
Swansea, MA
December 04 2020 4:43PM

This happened several years ago. Wanted an in ear canal hearing aid but what was sent was not but the sales person tried to tell me it was the one that I chose. The price of the hearing aid was almost 4 thousand dollars.

Was told maybe the company could trim it down but I would probably have to use this one. After threatening to go to my lawyer he gave me my money back and was told never to come back to Miracle Ear again.

Steve O.
Marshall, MO
December 02 2020 10:25PM

I went to Woodbridge NJ Miracle-Ear. I interview with Dr. Shelley A. ** because I have a hearing problem. He tested me & Sold me a pair that only works with batteries. He said to me that those was the cheaper one for the price of 4,915.00 dollars.

Finance by Ally Bank Plus 1,000 dollars down payment. They are really suck. I had a lot of problems with them. Since the first day I bought them on 11/02/2020 & Today it will be 30 days of the purchase.

Now I want to give them back because they are not good.. They shut down every other half hour. They are definitely not working properly.. I’m having that problem since I bought them & he doesn’t want to take them back & I had them for only 30 days.

On Monday 12/1/2020 he kept them to send them to the factory or Company I’m not sure.. Dr. Shelley Said to me it will take 70 working days & I don’t want them back.

I want to cancel the Contract for Damaged hearing aids & Dr Shelley Is giving me a hard time so He doesn’t care about my problem. What he cares is about the money & they are not worth it the prices.

Right now That Dr. Shelley ** are giving a Really bad reputation to the Company Miracle-Ear. He’s very rude.. I returned my hearing aid in Woodbridge NJ & They doesn’t want to return my money back...

The Doctor Shelley ** is very rude & a big Liar saying things that I never said to him... He’s saying that he didn’t offer me a cheaper one’s because I said that I wanted those & that’s a Lie.. He Knows how to take people's money... This is the Miracle-Ear place...

If this is a responsible Place that likes to help peoples with their hearing aid problems... That Dr. is Not doing it the right way. He’s definitely putting down The Company Reputation Down... Thank You. My Name is Maria ** From Carteret New Jersey. I’m a disabled women.

Maria C.
Carteret, NJ
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