Eargo Hearing Aids

4.7 Stars (266 Reviews)
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Quickly becoming a leader in hearing aid innovation, Eargo’s team of ENT surgeons and hearing professionals has developed comfortable and highly functional hearing aids. Eargo has a solid customer reputation, and after testing the devices ourselves for two weeks, we understand why. Eargo offers safe remote hearing checks, phone consultations, and online ordering — all done remotely and from the comfort of your home.

Editorial Breakdown

Ease of purchase

5 Stars

Price

4 Stars

Warranty

4.6 Stars

Customer service

4.6 Stars

Overall Rating

4.7 Stars

Bottom Line

Eargo is a technological leader in the hearing aid industry. Its devices are packed with tech advancements, and its slightly higher costs reflect that. Still, the OTC provider cuts out the middleman to keep costs low.

Eargo Hearing Aids Review

You can buy Eargo hearing aids without a prescription, but the company does not produce models for profound hearing loss. After testing Eargo devices for two weeks, we deemed Eargo hearing aids some of the best hearing aids and OTC hearing aids on the market because they are affordable for the number of features they come with. Its durable hearing aids are best suited for tech-savvy users with mild to moderate hearing loss.

Pros

  • Includes support from licensed hearing professionals
  • Payment plans as low as $70 per month
  • Pricing can be 50% less than traditional hearing aids
  • Completely rechargeable

Cons

  • No models for profound hearing loss
  • Batteries are rechargeable, but not replaceable

Our Experience Using Eargo Hearing Aids

To generate the most accurate hearing aid product reviews, the Retirement Living editorial team tests hearing aid devices for two weeks. Our tester, who has mild hearing loss, set up, programmed, and wore Eargo hearing aids continuously to score their effectiveness at combating hearing loss.

Hearing aids are evaluated based on prices, sound recordings, and models. We also scored it across 10 different metrics, which you can see below.

MetricEargo 7Eargo SEEargo LINK
Price679
Product Quality998
Ease of Use989
Sound Quality876
Sound Profiles866
Battery10105
Size and Discreteness10108
Connectivity967
Adjustments764
Tinnitus Management6N/AN/A
Overall Score8.27.66.8
OTC Eargo Hearing Aids Scorecard

Eargo 7

The Eargo 7 is one of the smallest over-the-counter hearing aids on the market. Our tester deemed it well-made and durable. Its battery life is a standout feature, with more than 60 hours of wearable time.

To learn more about our experience using the Eargo 7, watch in-depth our YouTube review.

Eargo SE

The main selling point of the Eargo SE is its battery life and size. While its 16-hour battery life is shorter than the Eargo 7, the Eargo SE’s charging case lasts five full charges — a big benefit for on-the-go wearers.

Our tester also appreciated its small and lightweight design. The device easily fits in a coin pocket when not in its case.

Eargo SE hearing aids and charging case
The Eargo SE is small enough to be virtually invisible.

Setting up and programming Eargo devices is done within the app. While this does require a bit of tech know-how, Eargo provides clear step-by-step instructions that are easy to follow.

Quick setup aside, the Eargo SE sound profiles fall a bit short by comparison. Adjustments are limited to the four presets and the volume. There are no adjustments for frequency, microphone direction, speech, noise, wind, or tinnitus. To access these sound customizations, you’d need to buy the Eargo 7.

Debuted in early 2024, the Eargo LINK is one of the only OTC invisible hearing aids that integrates Bluetooth streaming capabilities. It’s also Eargo’s most budget-friendly option. Like the Eargo SE, the Eargo LINK has four preset sound profiles that our tester deemed average by comparison. In hearing mode, the device struggles to combat background noise. The sound quality in Bluetooth mode is excellent, thanks to its active noise cancellation option.

Eargo SE has an earbud-like design most comparable to Airpods or Sony Earbuds. We think this affordable product is ideal for activities such as watching TV and making phone calls. However, the Eargo SE and Eargo 7 offer a more customized sound experience (at a higher price point).

This model has a battery life of nine hours, and it takes about 1.5 hours to fully charge. If you plan to wear them continuously throughout the day, you’ll need to keep the charging case handy. The charging case holds four full recharges.

Eargo Hearing Aids Features

Eargo hearing aids are designed to promote an active, comfortable, and social lifestyle with the latest in hearing aid technology. People are often embarrassed by the prospect of using hearing aids, but Eargo’s discreet design means they are barely visible. Price can also be a barrier to buying hearing aids, but Eargo hearing aids are often more affordable than prescription devices.

  • Eargo’s barely-there design fits comfortably into your ear canal and is nearly invisible, so no one knows you are wearing a hearing aid.
  • Eargo hearing aids offer four sound profiles to cover a range of mild to severe high-frequency hearing loss. We found that it takes a little bit of fine-tuning to get your hearing aid profile just right, but once you do, Eargo will remember your settings.
  • Using Eargo’s “Sound Match” feature unlocks two additional default presets for different situations: Normal, TV, restaurant, meeting, music, and phone. See in-app screenshots taken by our tester below.
  • Unlike behind-the-ear devices that amplify sounds coming from behind you, Eargo hearing aids amplify sounds in front of you.

How Eargo Hearing Aids Are Designed

Eargo manufactures in-the-ear hearing aids with soft silicone instead of rigid plastic, which provides a much more comfortable fit while being nearly invisible to others. The open-fit design blends the higher frequencies amplified by the hearing aid with ambient lower sound frequencies to provide a richer hearing experience.

The latest Eargo 7 (including Eargo 5 and 6) hearing aids use open and/or closed petals to help them stay in place while remaining breathable. The new Eargo SE uses trumpet tips (available in three sizes) to ensure you find a fit that is comfortable for your ear canal.

Eargo hearing aids have four sound profiles. To switch profiles, tap on the hearing aid twice. One model even allows you to fine-tune the hearing profile.

To charge Eargo hearing aids, place them in the included case, which also functions as the device’s charger. A fully-charged case can power your hearing aids for a week.

Eargo Hearing Aid Models

Eargo offers four hearing aid models. Depending on your level of hearing loss and budget, you can select from the LINK, the Eargo SE, the Eargo 6, or the new Eargo 7. All hearing aid models come with both left and right hearing aids, a charger case, a charging cord, replaceable mic caps (for the Eargo 7), and a cleaning brush. The hearing aids are labeled to quickly determine which device is for the left or right ear, but they are technically interchangeable.

Eargo hearing aids come with a one- or two-year warranty. Deep cleaning kits are also available for all current models and are compatible with the Eargo SE, LINK by Eargo, Eargo 7, Eargo 6, and Eargo 5.

ModelBest ForCustom Sound ProfilesPriceMonthly Cost
LINK by Eargo– Bluetooth
– Sweat and splash-resistant
– Up to 9 hours of listening time
– Low profile, in-the-ear
Yes$799$26/mo
Eargo SE – Self-fitting virtually invisible CIC model
– Sweat and splash-resistant
– 4 preset listening programs
– Charging case: 5 full charges of 16 hours of sound
Yes$1,650$47/mo
Eargo 6– Self-fitting, nearly invisible CIC model
– App personalization
– Water-resistant (up to 1 meter for 30 minutes)
– Up to 16 hours of listening time
– Up to 2 days of on-the-go charging
Yes$2,250$65/mo
Eargo 7– Self-fitting, nearly invisible CIC model
– App personalization
– Noise reduction technology
– Water-resistant (up to 1 meter for 30 minutes)
– Up to 16 hours of listening time
– Up to 2 days of on-the-go charging
Adaptive$2,950$84/mo
Eargo Hearing Aid Products

How to Buy Eargo Hearing Aids

You can buy hearing aids directly from the website and they ship free. Eargo can also send you a pair of hearing aids to test before you make a buying decision. While the trial hearing aids can’t correct hearing, they let customers know how Eargo models look and feel in the ear. If you have any problems ordering online or prefer to order over the phone, call the number on the website to speak to a representative.

Cost of Eargo Hearing Aids

Depending on the model, Eargo hearing aids cost from $799 to $2,950. You could easily pay that price for just one hearing aid from other manufacturers. Eargo offers a 20% discount to veterans and active military members.

Eargo accepts payments split between two credit or debit cards or from an HSA debit card. While Eargo does not submit claims to insurance, you can order over the phone if you have Care Credit. If you are having difficulty affording the cost of hearing aids, you can apply for financing on Eargo’s website without affecting your credit score. Financing terms are for 12 to 36 months.

Eargo Hearing Aids Complaints

The Better Business Bureau gives Eargo hearing aids an “A+” rating. ConsumersAdvocate rates the company 10 out of 10 stars and places Eargo at the number one position in their hearing aid review category. Eargo earned 4 out of 5 stars from HearingTracker, and PCMag notes the comfort and sound quality in their review.

While many people are delighted with Eargo hearing aids, some customers experience product failure soon after purchase or poor customer service when seeking support. Some consumers expressed frustration with irreplaceable batteries rendering the hearing aids useless when the cells would no longer charge.

Eargo Hearing Aids Q&A

Do I need a prescription to buy Eargo hearing aids?

The Food & Drug Administration recommends you get your hearing screened by a physician before purchasing hearing aids, but you can buy from Eargo without a prescription or hearing exam. Eargo professionals will work with you or your doctor to ensure you receive suitable hearing aids. You can check your hearing online with Eargo’s clinically validated hearing check, on their website.

Can I buy replacement Eargo accessories?

Yes, the Eargo website sells replacement chargers, Flexi Fibers, Flexi Palms, and wax guards.

How do I get help from Eargo?

You can get assistance with Eargo hearing aids over the phone or via chat on the website. Licensed hearing professionals assist prospective or current customers and are qualified to address any concerns or answer questions. Eargo also has an online help center with more than 80 articles explaining how to order, use, care for, troubleshoot, or get repairs for your Eargo hearing aids.

Can I sleep wearing Eargo hearing aids?

Do not sleep with your hearing aids inserted. Eargo recommends taking the hearing aids out and charging them while you’re asleep.

What if I get Eargo hearing aids wet?

Eargo hearing aids shouldn’t get wet, so don’t forget to take them out when you shower or swim to avoid damage. Otherwise, you might void the warranty.

Conclusion

Not being able to hear clearly can be frustrating, and it can feel lonely when you can’t participate in conversations. Don’t suffer from hearing loss without seeking help. Eargo hearing aids are a discreet, convenient, and affordable solution for hearing enhancement.

To learn more call (888) 595-3732 or visit the Eargo website.

267 Eargo Reviews

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1 Star

July 04 2019 7:45PM

These did not work for me. I followed the "trial" protocol to a "t" and returned the aids as directed. They now are refusing to credit me for the purchase and are actually trying to return the used aids to me. I have written documentation of all my email correspondence from start to finish.

Terrence B.
Henrico, WY
Eargo
Hi Terrence, apologies for our delayed response. We were happy to have been able to complete your refund later in July, and hope you find a hearing solution that meets your needs.
1 Star

June 20 2019 5:50PM

This is my first review on the Eargo Max which I've had for 14 months. The first hearing aid stopped working within 6 months, the 2nd went bad a few months later and now at month 14 for the 3rd time another one failed.

The warranty is for 12 months from the date of purchase not 12 months for the hearing aid itself. i.e.: that means this last hearing aid is not under warranty even though I have not had it for 12 months. I called the company and they questioned whether or not I was taking care of them properly which I assure you I was taking very good care of them.

At $2200 I would think everyone would take care of their investment. I in turn wondered if the replacement hearing aids they sent me were new or ones were they refurbished. I would find it unacceptable to receive a refurbished aid since I purchased new hearing aids at the outset and would expect any replacement to be new. After all these hearing aids should last at least 3 years according to my insurance. On another note, the battery life begins to decline after about 3 months going from 15/16 hours to under 14 hours. If used at level 2 that time declines significantly to 12 hours or less.

On a final note, these aids are comfortable when compare to other in ear devices and the main reason I purchased them. However in hind sight with the additional money that needs to be spent, $400 for a replacement that my insurance will NOT cover, I find them to be a very bad investment.

John D.
Las Vegas, NV
Eargo
Thank you for your comment, John. We are unfortunately not able to find a match in our database for your name as it's listed here. Would you be able to reach out to us at [email protected] with the information used at your time of purchase so we can look into your Eargo experience and determine if there's anything we can do to assist?
4 Stars

June 19 2019 11:22PM

I have used the Eargo Max for almost a year and in general are pleased with them. I have had to replace both units due to product issues. Eargo has great customer service and getting them replaced was remarkably easy an efficient.

I have use other in the ear and behind the ear hearing aids that cost $4,000 and $6,000 that were not as effective as the Eargo Max. I do find in a noisy environment such as a bar or restaurant they tend to amplify background noise too much and I have to take them out on an airplane. For almost all other situations; movies, TV at home (so my friend doesn't have to listen at a painfully loud level) and normal conversations they are quite good.

My only serious issue with them is I get constant feedback with them when using my computer which has a wireless keyboard and trackpad, to the point I have to take them out. Also, if I hug someone and their head gets near my ear they feedback. I hope they will develop a filter system to eliminate interference cause by certain level length of sound or digital signals. Also, impossible to use with a cell phone unless the phone is in the speaker mode.

Gregg H.
Jupiter, FL
Eargo
Thank you for sharing your Eargo experience, Gregg. We'd suggest reaching out to your hearing professional to learn more about which Sound Programs are best-suited to help you carpe that diem (or, hug). We're all ears to help yours hear life to the fullest!
1 Star

June 19 2019 2:09PM

Flexi fibers are great, but this product is not reliable. Had to replace both and the charger within two years and now have an issue with one of them again. The replacements are expensive. One should review costs with other devices before purchasing through the mail

Don S.
Pittsford, NY
Eargo
Eargo devices are reliable if cleaned properly. Your hearing professional is trying to reach you about a QA report that contains more information about the root cause of your returned hearing aid. As soon as our team compiles the information, we will send a maintenance report.
1 Star

June 12 2019 12:20AM

These are not hearing aids as advertised... They are simple amplifiers that do nothing but make things louder not clearer... Don’t waste your money.... Most losses are about understanding what people say as opposed to hearing what people say. Louder will not make speech more understandable. Understand that if additional volume enhanced your clarity then people with hearing loss would understand the TV better just by turning up the volume... Which as you already know is not the case...

Scott B.
Pittsburgh, PA
Eargo
Eargo is a Class I, FDA-registered and -regulated hearing aid. This means we've taken the necessary steps to make sure our devices meet certain standards, the same ones that all traditional hearing aid brands have to meet. Amplifiers, or Personal Sound Amplifiers (PSAPs), do not meet these criteria and are not subject to FDA regulations. By their definition, PSAPs are meant to amplify environmental sounds for non-hearing-impaired consumers. In our case, we have a team of talented engineers whose sole focus is designing leading-edge solutions for those with mild to moderate hearing loss. We're all ears!
5 Stars

May 02 2019 4:46PM

Although Eargo didn't really work out for me (severe hearing loss in left ear), I think the product and support was top notch. The design and company response was great. Never had a problem with battery life or comfort. I really wanted them to work but my ear was just too far gone but dealing with company was a pleasure, very efficient and even the return procedure was was painless. I couldn't per more happy in dealing with Eargo!

Stephen P.
Marco Island, FL
Eargo
Thank you for trying Eargo, Stephen. We appreciate you sharing your Eargo experience, and hope you find a hearing solution that meets your needs.
4 Stars

May 02 2019 11:08AM

I have used Eargo Max for several months and am generally pleased with them. There are several areas where the could be improved. For example, the “tap” function only appreciably increases their level to amplify the sound; you cannot decrease the level below the 1st stage, nor can you Tweak them to limit some frequencies which can be annoying. After taking several flights, I have found I must remove them as they pick up the lower frequencies of the engines and there is a constant “rumble” of sound while in flight. In addition in most crowded situations, like a busy restaurant, they are useless. They amplify the background noise so much that keeping in tune with those during conversation at the table is very difficult. I am uncertain what the manufacturer could do to improve performance under the situations described. Some friends who have other brands of hearing aids have noted that they find they amplify the wind at the shore so there is a constant noise; Eargo does not do that. Eargo does very well at theaters, at home to understand your wife, and allows listening to tv or the radio at lower volume levels. Overall I am happy with the devices but wish they were adjustable in more precise ways.

Don S.
Kannapolis, NC
Eargo
Thank you for taking the time to comment, Don. We'd suggest getting in touch with your Personal Hearing Professional to learn more about which Sound Programs are best suited to help you hear throughout the day.
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